We've stayed at numerous Super 8's over the years. This is the first unpleasant stay we've had at a Super 8. The hotel is shabby with dirty, worn carpeting. The entire interior needs updating. Our room had cheap, pressboard furniture. I feel sorry for the daytime reception clerk who checked us in. The night person never showed up, and when we checked […] out the next morning at 9 AM he was still on duty as his morning replacement did not show up as well. The breakfast service was not good as they ran out of coffee and other food items. Obviously, the Hotel Management needs to pay attention to the condition of the hotel and better manage its staff. Read moreGenuine Hotels.com guest review
Was surprised to see there wasn't a fridge in the room. Very disappointing.Genuine Hotels.com guest review
very nice staff. good breakfast.Genuine Hotels.com guest review
"Suprisingly friendly and accomodating"
I chose this Super 8 for the rate and guarantee that I'd have a fridge in the room. The bed and pillows were very comfortable and room was adequate. The front desk staff were friendly and helpful above and beyond what one would expect at this level of hotel. That was definitely a pleasant surprise.Genuine Hotels.com guest review
The staff was awesome, and Carol the manager was incredible!Genuine Hotels.com guest review
There was no fridge or microwave in the room as stated on the booking page. The coffee maker is a one cup thing which is not handy with 2 people that drink more than 8 oz coffee at a time. A bit unnerving to have some guy sitting in the lobby area all evening long for both nights we were there.Genuine Hotels.com guest review
"Appearances can be deceiving"
The fitted sheet was not long enough for the queen sized bed. One of the legs to my bed was broken, so I had to stuff magazines under it to make it level which still did not make it level. I had to call WIFI tech support as it did not work in my room. A light switch on the wall was broken, which made it difficult to turn on. The hotel next door had […] bass music that kept my daughter and I up half the night. Probably worth the money but will not stay there again. Read moreGenuine Hotels.com guest review
The price was good, the bed was great. The TV and chair were old and outdated. The chair was stained. It wasn't the best I've had, but it was certainly worth the cost, and I'd stay there again for sure.Genuine Hotels.com guest review
Motel was easy to get to. Convenient location for the places we visited and shopped. Room was clean and quiet. Stayed two nights. Price was right. Only one waffle machine at breakfast slowed things down.Genuine Hotels.com guest review
"Great value for the money"
I stayed at this Super 8 for one night, and also used the hotel conference room for a meeting. The staff was extremely friendly and helpful, and the hotel was very well maintained. Super 8's can vary in quality, but this is definitely one of the good ones. The whole property was clean and well maintained. The meeting room is relatively small, but worked […] well for a small group (10 people could meet there comfortably). The only negative I can think of is that my room didn't have a refrigerator or microwave, but the ice machine worked well, and there is a microwave in the lobby. Breakfast included the normal self-serve waffle iron. If you're travelling I-80, it's about a five minute drive from the freeway, and you do have to watch the directions carefully, as it would be easy to take the wrong ramp. Read moreGenuine Hotels.com guest review
The rooms stink like wet dogs and stale cigarettes. They don't clean the bathrooms at all. Hair, soap and toothpaste everywhere. Employees more interested in hitting on you then helping you. Less than 1/4 roll of toilet paper when we checked in and when we asked for more we were told Walmart was just down the street. Drove in circles for 10+ minutes […] trying to figure out how to get to the motel itself. Employee sitting out front smoking telling racist jokes to what I assume was a guest. We drove through a tornado and were exhausted when we checked in, just wanted to sleep. Couldn't wait to check out in the morning. Couldn't even shower due to the disgusting bathtub. Not acceptable at all. Read moreGenuine Hotels.com guest review
"A good night's sleep on the way home"
Nice bed and shower, good breakfast too. The TV needed my "tech nerd" fix to function. Cable was broken in back. Radio didn't have a volume control ... either ON FULL BLAST or off completely. Odd. I left them a "job jar" list with the keys.Genuine Hotels.com guest review
"Better than most Super 8's"
It was very good...bed was great for sleeping.Genuine Hotels.com guest review
Exterior was great. Room was somewhat old and shabby.Genuine Hotels.com guest review
"A solid place to stay"
Can't beat the price for what you get. Pros: Rooms have been updated with new furniture, paint, etc. Wifi worked good. AC worked excellent. Very clean. Price. Cons: Small rooms, bathroom especially tight feeling. Road into the place is terrible, no real overhang to park under while checking in/ loading up, parking was tough in a pickup on game day. […] The pillows were very small and bedding seemed old, strange with all the updates. Read moreGenuine Hotels.com guest review
Great overall hotelGenuine Hotels.com guest review
"Good Overnight Stop"
This Super 8 is just off the Interstate, west of city center, close to other motels. Fast food and other services are nearby. The property seems well maintained. The staff is very enthusiastic and helpful. Breakfast is par for the course.Genuine Hotels.com guest review
"Did the job"
It really way fine, our room was clean but kind of small. You could tell stuff was old and painted over etc especially the bathtub but I felt it was clean. Breakfast wasn't great and no room to sit. But we got there late and left early so it worked. I probably wouldn't go there again though.Genuine Hotels.com guest review
"Excellent hotel, completly redone. good value"
The hotel looks completely redone, the Televisions have been upgraded and the rooms are quiet.Genuine Hotels.com guest review
It was an older hotel but it was decent- the room was clean and the staff was nice.Genuine Hotels.com guest review
"Run down hotel"
Front desk person was very nice, but hotel is in pretty rough shape. Big bag of garbage in the stairway all evening.Genuine Hotels.com guest review
This hotel was good. Easy, fast, courteous check in. Clean room. Comfortable bed. Plenty of parking. Only bad thing was the terrible parking lot. It needs taken out and replaced. It is way beyond repair!Genuine Hotels.com guest review
"It was OK"
It was OKGenuine Hotels.com guest review
The location was very convenient, but a little hard to find at first. Breakfast was coffee & waffles as they ran out of rolls, bananas, yogurt & it took until Wednesday to get restocked. They allow dogs - expect barking every morning.Genuine Hotels.com guest review
"I wouldn't bring my family"
The hotel itself is quite dated inside and out. I brought my personal car and the parking lot made me regret that, it is in rough shape. The neighborhood was not the most comfortable and while I never felt unsafe...I definitely checked on my car a few times to ensure no one was lurking around it. The room was an underground with egress window unit and […] felt dark and dingy at best. The bed was surprisingly firm and felt fine to sleep on. The breakfast was a "skip it" for me and so I did not try the quality. There were no other amenities to speak of other than quick and easy access to the highways nearby. bottom line, for a short business trip, it was serviceable but I would not have brought my family to this location Read moreGenuine Hotels.com guest review
Not impressed. Rooms were ok but bathrooms need alot of updating. Loose toilet, shower drain broke.Genuine Hotels.com guest review
I booked a King Suite with check-in at 1 pm. When I arrived just before 1, I was told that the room wouldn’t be ready for at least an hour to an hour and a half. My only other option was to take a smaller room with two double beds and pay the same price as the King Suite. If check in is at 1, the room should be ready at 1. If not, the least they could […] have done is charge me the double rate. Read moreGenuine Hotels.com guest review
Response by Super 8 Omaha / West We thank you for staying with us and apologize for any inconvenience you may have experienced. I am concerned regarding the 1pm check in time and where that information was accessed, our check in at this property is 3pm however on nights when we are not sold out we will check in guests no early than 2pm if rooms are clean and back in inventory. Regarding your room type request, 3rd party OTAs do not have direct access to any hotels inventory if they guaranteed you a King Suite that is concerning most OTAs will only guarantee a room not a particular room type. Again, we sincerely apologize for your trouble and hope you will consider us when traveling again. If you would like phone us directly for your next trip.
"Room smelled a little musty"
For a one night stay is served our purpose just fine. Room was a little small for an extended stay. Noticed a musty smell upon entering room, but didn't smell it much after being in there for a bit. Beds were clean and comfortable. Air conditioner could have probably used a little free on. It blew cool air enough to make it comfortable, just not cold. […] All in all it was adequate. Read moreGenuine Hotels.com guest review
"Super 8 Omaha"
The person at the front desk was very friendly and helpful. The room was clean but old. I paid $69 for one night and I got what I paid for. The breakfast was fine there was fruit, hot and cold cereal, waffles, pastries, toast and eggs. The only complaint was the room stunk. I believe because it was a pet friendly hotel the pets urinated on the carpet […] and that was the cause of the stench. I would suggest hotels have non-pet rooms and pet rooms for people like me who are allergic to animals. Read moreGenuine Hotels.com guest review
Had a great time. Good hotel!Genuine Hotels.com guest review
"Super 8 Omaha"
PROS= Convenient location off the highway, Cool place called Pizza Machine nearby, lots of breakfast choices including yogurt, fruit and waffles. CONS= Noisy, old bed, they put us on the 3rd floor with no elevator, Threatening staff members at the front desk (He confronted us 3 times about being in a non-smoking room and that he would charge us $50 […] a cigarette, BUT we DON'T smoke!!), horrible pillows, lack of water pressure in the shower. Read moreGenuine Hotels.com guest review
"worth the price"
Worth itGenuine Hotels.com guest review
"Would not recommend"
Our room was very dirty. We were disappointed in the size of it also. I realize it was a Super 8, but we've stayed at others and they were always clean. The carpet was so dirty that when I got out of the shower with clean feet and walked to the edge of the bed to put lotion on them, they were not clean enough to do that!!!! It was also supposed to be […] a "smoke free" hotel, the moment we walked in, we could smell that it was NOT. Read moreGenuine Hotels.com guest review
"Quiet, convenient location"
In town for College World Series. 2nd year stayed at this hotel. Would stay again. Far enough outside of town to be reasonably priced, but close enough to downtown to make convenient. Room was clean and staff was polite. Free breakfast was reasonable.Genuine Hotels.com guest review
The manager when we checked in about 10:30 PM was outstanding. He welcomed us, personally showed us where our room was located and where to park. Thank YouGenuine Hotels.com guest review
"Well worth the money, especially during College WS"
I will definitely add to one of my locations to stay at while in OmahaGenuine Hotels.com guest review
Very friendly staff. Room and bathroom were very clean, but in need of updates. Breakfast wasn't large, but was sufficient. Waffle maker was broken but pre-made ones were available to toast. Great room for the rate.Genuine Hotels.com guest review
"Clean but old"
Our room was clean, but appeared worn and old. The carpet was worn and had dark stains. The recliner was old and worn. Was fine for sitting luggage on it. The outlets were full of plugs from various items and were very loose. We had to unplug things to be able to use our phone chargers and they were loose and kept loosing charge. This hotel worked ok […] for us mostly because we would be gone during the day and just needed a place to crash. I wouldn't want to have hang out there for hours. Also, I was disappointment in the way breakfast was presented. Sitting a large box of frozen waffles on the counter for hours just isn't appealing. Read moreGenuine Hotels.com guest review
"Trip to the College World Series"
The guy at the desk was a stich..... he ran to the room duing my check in to see if it was clean enough for me... ... I will stay there again. Staff was very pleasant and attentive.Genuine Hotels.com guest review
Rather old but good price for what we got - it was cleanGenuine Hotels.com guest review
"Smells, ok for one night"
Front desk staff was unfriendly and could not adequately answer questions. Hotel common areas smelled very badly. The surrounding area seems to be industrial, but I don't think that affected anything. The actual room was clean and did not smell like the rest of the hotel did.Genuine Hotels.com guest review
Prefer queen beds. Wanted a pool for kids. Really need two waffle makers for breakfast there was a long line on Sat. Morning.Genuine Hotels.com guest review
its ok tv doesn't work the remote doesn't work the clock doesn't workGenuine Hotels.com guest review
In my opinion there are too many steps with no elevator. I think maintenance needs improvement and they need to put handicap chairs in handicap rooms. (Handicap chairs are about 6 inches higher than standard for those in the industry who don't understand this.) The bed was fine.Genuine Hotels.com guest review
The room stunk. The carpet was sticky. Needs a new tub or at least remove the strips that are coming up already. Need new bedding. My key never worked. Had to go to front desk every time to the activate my key to get in my room. Ice machine never had ice. Breakfast was very limited. Stay somewhere else!Genuine Hotels.com guest review
"An Average Hotel"
Good for the money. I didn't have any problems. It didn't stink, it was clean, the employees were nice, and it was a pretty good free breakfast.Genuine Hotels.com guest review
"Nice place for over night in Omaha"
Very convenient location in SE Omaha,right off I 80 with restaurants nearby. The hotel is a perfect stop off to get from "here to there". The room was large and the bed was good but this time we were on the third floor so we had several stairs to deal with but we did OK. I have breathing issues so the desk clerk was very nice and helped me with my suitcase […] up the stairs and then brought me extra pillows. The breakfast room and food is good and they did OK with keeping it replenished. All-in-all it filled our needs nicely. Read moreGenuine Hotels.com guest review
"Great for the price"
My only complaint was the hallways were extremely hot. However everything else was great. Friendly people and service. Would stay at again.Genuine Hotels.com guest review
"Great "Stop off" from here to there"
We find Super 8 Motels to generally be clean, decent places to stay at reasonable prices. This one certainly was. The room was clean, the bed was comfy & the breakfast was good. They needed another waffle-maker & the young woman in charge of replenishing items could have been more attentive but all-in-all it was good. The location was perfect, we would […] stay there again. Read moreGenuine Hotels.com guest review
There was a smoke smell everywhere in the building except in our room. We were really concerned. But our room was thankfully smoke free. Every common area reeked of smoke.Genuine Hotels.com guest review
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