All hotels in West Memphis, Arkansas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here901 Martin Luther King Dr, West Memphis, AR, 72301, United States of America, ‏‎855-238-1592
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2.9 / 5Fair

Score breakdown (from 146 reviews)

Average rating for:

  • Cleanliness
    3.0
  • Service
    3.3
  • Comfort
    3.0
  • Condition
    2.8
  • Neighborhood
    2.7
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3.0 / 5Good
"Okay Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
It was a stop for a bed and breakfast as we were heading home from a road trip. The front desk was very nice. Breakfast was okay.
Genuine Hotels.com guest review
1 night family trip Apr 11, 2015
A Traveler
US
1.0 / 5Poor
"Worst Hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The worst hotel I've ever been
Genuine Hotels.com guest review
1 night trip Apr 10, 2015
Francisco
US
2.0 / 5Fair
"quick stop over on a business road trip"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    1.0
very adequate accommodations for the price. good value. but certainly not a three star hotel- and was not expecting one.
Genuine Hotels.com guest review
1 night business trip Apr 21, 2015
Gary
US
1.0 / 5Poor
"Great parking for truck drivers"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Lobby smelled like smoke. found dirty undies in our room and floors were dirty
Genuine Hotels.com guest review
1 night trip Apr 16, 2015
Roan Horse Hauling
US
4.0 / 5Excellent
"BEALE ST. GETAWAY"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
MY STAY WERE GOOD, ONLY THING IS IF YOU ARE A BREAKFAST PERSON LIKE ME, MAKE OTHER PLANS, BUT THE LOCATIONS THERE ARE PLACES TO CHOOSE FROM (SHONEY) AWESOME. BUT THE STAY NO COMPLAINTS. J.D.
Genuine Hotels.com guest review
3 night trip Mar 26, 2015
JONA
US
3.0 / 5Good
"could be better"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Soft beds,had plumbing issues,toilet rocks,shower valves backwards,tile floor around toilet nasty
Genuine Hotels.com guest review
1 night business trip Apr 11, 2015
Craig
US
1.0 / 5Poor
"Gnarly Carpet"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
Pretty disgusting actually. I'm used to staying in hotels that are about $50-60 and you can usually find one that has a user rating of close to three stars. This one ended up being almost $80 and was in no way worth that amount. My chief concerns are one, a taxi to get to Memphis proper is three times as much because of the bridge and while I know this isn't the hotels fault (location) this is fair warning to folks wanting to visit Memphis TN which is only 5 miles away. Second, there are a lot of trucks nearby and there are grooves on the highway so that as each truck passes it sounds like an A10 Warthog conducting a close air support mission. Last, the room was pretty disgusting and my chief complaint is the sticky carpet. Yes you heard correctly. Walking around the room getting ready to go out the carpet was literally sticking to my bare feet. It was almost as if a fine mist of grease, goo, glue, or something had been sprayed around the room. After showering I threw down towels to walk on because the carpet was totally gnarly. I've been to hundreds of hotels in over 30 countries and this ranks at least in the bottom three(and I've been to both Nigeria and Bangladesh).
Genuine Hotels.com guest review
1 night trip Apr 3, 2015
Richard
US
2.0 / 5Fair
"Need for clean"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The front desk ladies were wonderful & helpful. The room was so so clean, definitely needed dusted,one comforter had a visible stain on it & the bathroom shower needed a good bleaching. Also the smell in the lobby the first night was unpleasant.
Genuine Hotels.com guest review
1 night family trip Mar 8, 2015
Crystal
US
3.0 / 5Good
"Nice room, happy for the price."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The lobby and halls had a stale smoke smell, however the rooms were clean and smelled fine. The rooms were very spacious, beds were comfortable. The bathroom was not super new, but worked fine. Breakfast was cereal, bagels, waffles and some fruit. Juice, milk and coffee.
Genuine Hotels.com guest review
1 night trip with friends Mar 8, 2015
David
US
4.0 / 5Excellent
"Memphis weekend"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Great hotel for the price! My only complaint was having to go ask the front desk for more towels & washcloths. After our first nights stay, there were none in our room. Other than that, the hotel is a great value and is a close distance to downtown Memphis.
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
A Traveler
US
3.0 / 5Good
"nice stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great stay
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
latarius
US
2.0 / 5Fair
"Good for one nigth"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
You get what u pay for
Genuine Hotels.com guest review
2 night business trip Feb 13, 2015
Ninoshka
US
5.0 / 5Outstanding
"Worth the Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Close to the Interstate. I personally stayed here 4 times in two weeks....secured front entrance - staff always in-sight, ready to provide any assistance needed. Rooms are extremely surprisingly comfortable.
Genuine Expedia guest review
Other trip Jan 11, 2015
Blue Sky Chic
US
3.0 / 5Good
"Good value for the money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel service person was very courteous and professional. Just passing through on way to Chicago. Would stay here again!
Genuine Hotels.com guest review
1 night trip with friends Jan 6, 2015
Daniel
US
3.0 / 5Good
"Worth the money"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
We were just looking for a place to sleep a few hours on our way home from Christmas vacation visiting family. We had a dog w/ us so our choices were limited. I was concerned when we saw how close the truck stop was but I don't know if it was due to me exhaustion, but I didn't hear any trucks except the highway. Still not bad. Great price for a comfortable stay. Breakfast was also good.
Genuine Hotels.com guest review
1 night family trip Dec 28, 2014
Ronda G
US
1.0 / 5Poor
"not recommended"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Rooms are bad, the hotel is located next to a truck parking and is very noisy because trucks drive right by your window.
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
US
2.0 / 5Fair
"OK if you don't mind noise and cigarette smoke"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Pros: the staff were pleasant, the room was clean and the bed was comfortable. The complimentary breakfast was decent and included a waffle iron. And we got the room at a good price. Cons: our non-smoking room smelled like cigarettes throughout our stay because the whole inside hallway smelled heavily of cigarettes, since the other half of the hallway had the smoking rooms. Also, turns out this is a favorite stopover for truckers (most of whom smoke, it seems.) We had big rigs idling outside our window all night long. Overall, next time we need to stay in this area we'll look for somewhere else.
Genuine Expedia guest review
Other trip Dec 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Surprising hotel!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel for a short stop on trip, surprising since its a truck stop hotel but the best on this trip.
Genuine Hotels.com guest review
1 night family trip Nov 19, 2014
Barry
US
4.0 / 5Excellent
"Friendly staff, clean rooms"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Arrived late and the staff greeted me by name after a long trip. Rooms and breakfast were fine and what I expected for the price. Clean rooms and beds..could have had nicer pillows.
Genuine Expedia guest review
Other trip Nov 20, 2014
Vanessa
US
3.0 / 5Good
"Great over nighter"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very middle of the road hotel but clean and friendly staff. Great for traveling when you are just trying to get rest to go again.
Genuine Hotels.com guest review
1 night romance trip Nov 12, 2014
bonita
US
5.0 / 5Outstanding
"A Nice Clean Motel For Those On A Budget."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This Super 8 is well worth the money. You get a lot for it being a budget motel. The room was small but very, clean comfortable and well equipped. The bed was extremely comfortable. Motel was very quiet. This is the second time I have stayed here. Very easy access from the freeway.
Genuine Hotels.com guest review
1 night business trip Nov 1, 2014
Charles
US
1.0 / 5Poor
"gross gross gross"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Ok this was a planned trip. Hotel was HORRIBLE.First we checked in. Lady at counter was nice but no real welcome. We get the key and go to the room. I opened it up and a horrible mildew smell. Overwhelming. Tired I didnt want to deal with changing the room. So turned in ac and helped circulate the air. Then wheb I was turning down the bed underneath the bed my toes touched something. Old underware, pants, shoes. And a very briwn spot next ti the bathroom door. Probably frin previous tenants with pets. Gross gross gross. I felt dirty there. But with about 700 miles to go all i wanted to do was sleep. All they could accomodate me was a 5 dollar refund. Breakfast was horrible and not worth the wait.Neighborhood was like the ghetto where the gangs hang out.
Genuine Hotels.com guest review
1 night family trip Oct 17, 2014
Bonnie
US
2.0 / 5Fair
"You get what you pay for!"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Cheep price! old hotel, almost no updates since the 70's or 80's,smells in the hall ways. old carpets, only stayed one night. Like I said, you get what you pay for!!!
Genuine Expedia guest review
Other trip Oct 7, 2014
Chris
US
4.0 / 5Excellent
"Nice place and eassy access"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good motel and easy access for stay. Clean romms and good staff collaboration
Genuine Expedia guest review
Other trip Sep 30, 2014
Jim
US
5.0 / 5Outstanding
"Happy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was looking for a cheap place to sleep while on a road trip. The room was clean and quiet, the bed was comfortable, and the staff was extremely friendly. It was also very close to Beale Street. I would definitely stay here again.
Genuine Expedia guest review
Other trip Aug 12, 2014
A Traveler
US
4.0 / 5Excellent
"Motel stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very good
Genuine Hotels.com guest review
1 night trip Jun 30, 2014
Marguerite
US
4.0 / 5Excellent
"Nice hotel, great for the price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Very friendly staff. Clean room. Only difference I could tell from a more expensive hotel was that the tv wasn't a flat screen. Safe atmosphere.
Genuine Expedia guest review
Other trip Jun 15, 2014
Abram
US
4.0 / 5Excellent
"Exceptional Hospitality"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was wonderful and helpful! Our stay was wonderful.
Genuine Expedia guest review
Other trip Mar 23, 2014
Steve
US
4.0 / 5Excellent
"Fair deal for the price..."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Even though there was some remodeling going on, the hotel stay was a good value considering the price paid. Easy access to the highway, short drive to downtown Memphis. Hotel staff were very nice.
Genuine Hotels.com guest review
1 night trip Mar 11, 2014
Allen
US
3.0 / 5Good
"Good hotel not far from arena"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Had an awesome time at the game and on Beale street! The weather was fantastic!
Genuine Expedia guest review
Other trip Mar 10, 2014
A Traveler
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was easy to locate with easy access, hotel is middle of remodel so a little out of sorts but that is to be expected. Pleased with staff they were very friendly and helpful.
Genuine Expedia guest review
Other trip Mar 10, 2014
Mari
US
2.0 / 5Fair
"Not clean and too small"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
It smells like seafood when you walk into the lobby (with no seafood in sight!!) rooms are entirely TOO SMALL for more than one adult!! The room was not clean...trash from previous guests was seen all over. Glad I didn't pay the full price of $100 for the night!! It's only worth $20!!
Genuine Expedia guest review
Other trip Mar 9, 2014
Kickboxing Diva
US
4.0 / 5Excellent
"Highly recommend this place"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
If you don't like to deal with big casino hotels like me, this is a perfect choice. Close to rental car center, major highways, shopping outlet, townsquare...Hotel itself is clean and well managed. Would like to stay here again for sure!
Genuine Hotels.com guest review
4 night trip Feb 26, 2014
WL
US
2.0 / 5Fair
"Short stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Upon arrival I was not greeted until the staff was ready to 'Hi'. I noticed in the hall was of m room that it was filled with stale cigarette smoke, I was in a non-smoking area or so I thought. The room was not as bad as the hallway. The room was quite small which was alright since I was by myself. The breakfast was the usual continental. Upon leaving I was not greeted until the host was ready to greet me again. Not really impressed with the overall stay.
Genuine Expedia guest review
Other trip Feb 23, 2014
A Traveler
US
3.0 / 5Good
"It works."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
A quick overnight stop on a road trip. Right off the freeway, clean, cheap. Got what I expected and was satisfied with that.
Genuine Hotels.com guest review
1 night trip Dec 17, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
Service and breakfast were not pleasant. Room wasn't the cleanest, but we didn't see any bugs, So that's a plus.
Genuine Hotels.com guest review
1 night romance trip Sep 13, 2013
Mike
US
3.0 / 5Good
"Queen beds?"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
All beds that are labeled queens are actually Full beds. Amazing staff but bad beds, unclean rooms, noisy location, and questionable surroundings will make me avoid it.
Genuine Expedia guest review
Other trip Jul 29, 2013
A Traveler
US
1.0 / 5Poor
"No refunds for a reason"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
The entire facility smells. Not bleach, not pinesol, but certainly not pleasant. Something more like trash, smoke and exhaust. There was NO WiFi and the person at the check in counter gave horrible customer service despite having paid when it was reserved. After far too long, trying to get me in the room I found two 'clean' towels that were crusty! Please, if you room here, just reserve do not pre-pay so staying elsewhere is an option.
Genuine Hotels.com guest review
1 night business trip Jul 16, 2013
A Traveler
US
2.0 / 5Fair
"Stay someplace else."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Our first room was not cleaned. Bathroom doorknob was falling off. Mold in bathroom corners. Window molding had mold and holes. Breakfast area was tiny and there was little selection. Only watermelon, stale bread for toast and waffles made by the staff.
Genuine Expedia guest review
Other trip Jul 7, 2013
Linda
US
3.0 / 5Good
"Great staff but rooms could use some help."
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Awesome service every step of the way. But walked into a smoking room when booked non-smoking and the room did smell. Sheets were mismatched and had stains on them. Bathroom had dirt in the corners. Pillows not real comfortable. No extra sheets, blankets or pillows in room. Only stayed one night but wouldn't have booked multiple nights there.
Genuine Expedia guest review
Other trip Jul 4, 2013
A Traveler
US
2.0 / 5Fair
"filthy carpets in halls and stairways"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
I wouldn't go back.The dirtiest halls and stairways I ever saw in a motel. Though the room was acceptable, it was hard to trust that it was actually clean, if they didn't have any higher standard than I saw manifested in the halls. Also there was no alarm clock which was unhandy.
Genuine Expedia guest review
Other trip Jul 2, 2013
A Traveler
US
3.0 / 5Good
"could be better"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Came there late at night & the lady in charge could not fix what's wrong with the internet. However, she did try. The room needs a make over. The curtains needs fixing. The a/c needs cleaning.
Genuine Hotels.com guest review
1 night family trip Jun 12, 2013
Cathy
US
1.0 / 5Poor
"Dont stay here!!"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Well, I stopped through for the night as I travel for business. I checked in and went into my room. The room smelled musty and this Super 8 is not in the best of condition. I sat my bag on the desk and laid down on the bed. About 10 minutes later something was crawling on my leg, I lifted up the sheet and it was a BEDBUG!! I killed it, wrapped it up in a tissue and took it down to the front desk. The counter person was very apologetic and accommodating. But this hotels mattresses are very old and I noticed roach traps in the bathrooms. Do yourself a favor and don't stay here!!! I wont ever go back!!
Genuine Hotels.com guest review
1 night business trip Jun 12, 2013
A Traveler
US
3.0 / 5Good
"Short stay only"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Only good for one night. The good thing is that it's minutes away from downtown Memphis.
Genuine Expedia guest review
Other trip Jun 2, 2013
Tee
US
5.0 / 5Outstanding
"Quick stop!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Close to the interstate with easy on-off for travelers.
Genuine Expedia guest review
Other trip May 31, 2013
A Traveler
US
4.0 / 5Excellent
"Serves its purpose"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We were there for the weekend of the Beale Street Music Festival, this hotel is basically right across the bridge from Tom Lee Park. This hotel served the purpose well as a place to sleep after the shows and a place to rest during the day before shows.
Genuine Expedia guest review
Other trip May 15, 2013
A Traveler
US
2.0 / 5Fair
"last minute hotel room"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
The covers were old and worm out, the towels had a dingy look, I was scared to get in the bathtub...the desk clerk was nice and had a wonderful personality! You could smell smoke in the hallway, asked for non smoking but had to take smoking! The window did open so that was a plus! Went and bought Febreeze because my eyes started burning!
Genuine Hotels.com guest review
1 night trip with friends May 3, 2013
Joya
US
3.0 / 5Good
"Good for an overnight stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Was concerned because the smell of smoke permeated the hallway but our nonsmoking room had no smell at all. Room and bathroom were clean.Would had rated it higher but the breakfast was underwhelming.
Genuine Expedia guest review
Other trip May 4, 2013
Mo
US
3.0 / 5Good
"Not too bad-just avoid the back of hotel rooms"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Truck driver parked his rig not more than 8 ft. from the room (king bed room) and idled all night - even though there were spaces for him to use. Whatever happened to trucker courtesy????? Not the fault of the hotel, but they wanted to charge more for a different room. Did have to ask for a microwave and working hairdryer.
Genuine Hotels.com guest review
3 night trip Apr 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great
Genuine Hotels.com guest review
2 night trip Apr 26, 2013
Tony
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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