Manager was good, some noise and difficult activities from other customers in hotel which kept us awake more than we like. I believe th. Manager did a good job iin correcting the situationGenuine Hotels.com guest review
This place was un-safe and not clean, room was too hot and the whole hotel smells like pot.Genuine Expedia guest review
"Horrible bathroom was filled with mold."
Room smelled like mold, lock was broken asked to have both taken care of and nothing was done... Employee apologized stated the owner never showed upGenuine Expedia guest review
"Cheap stay for a non-picky guest"
Stayed 2 nights over GVSU Homecoming weekend. This is definitely not a place to stay for picky customers, but if you just need a place to lay your head for the night, it will more than suffice. The water in the shower was hot. the staff was friendly and accommodating. Because of the significant price difference, there's a good chance I'll stay here […] again. Read moreGenuine Expedia guest review
Overall, my experience was pleasant. The room was clean and the building seemed to be well taken care of. The surrounding area was kind of sketchy and seemed not to be the best area, but my boyfriend and I thoroughly enjoyed our stay.Genuine Hotels.com guest review
The bed sunk in the middle.... Extremely uncomfortableGenuine Hotels.com guest review
Bad rooms not what was told would be. Dirty room and bathroom. Rude serviceGenuine Hotels.com guest review
Room was acceptable for a night. Toilet paper had been used, sheets looked dirty, plug ins didn't all work, and it smelled funny.Genuine Expedia guest review
"right off the highway"
Just fine for the price.Genuine Hotels.com guest review
It was not a pleasant stay. The hotel it self was dirty and outdated. The water smelled like mildew, we had to brush our teeth with a water bottle. The AC in the room was not working and it was very humid in the room. When we were checking in the clerk was texting on her phone in we had to wait for her to finish texting. When my room key was not working, […] the owner just gave me another key without even asking for my ID to make sure I am really staying in the room, that there is very scary. The only reason I stayed at that hotel is because I didn't have any other choice, all hotels in the area were sold out. I would rather make a two hour drive back home than stay at this hotel again! Read moreGenuine Hotels.com guest review
"Nice hotel,was close to where i was"
Easy reservation process,and check- in.check out was really quick.overall everything was greatGenuine Expedia guest review
"very good location for our trip"
Wondered about the house keeper. My wife was sure that the bed linen had not been changed.Genuine Hotels.com guest review
"Convenient to highway"
Not particularly clean. Desk clerk not concerned with guests needs. We picked hotel because it was cheap, but it was over- priced.Genuine Hotels.com guest review
"You get what you pay for"
To be fair this was the cheapest place I could find. It had 4 walls and a bed. It was also one of the sketchiest places I have stayed at and I do not consider myself easily bothered in that department. When I checked in there was a hole in the wall where the AC should be. When I came back the AC was in place but none of my belongings were there. They […] had moved me and my stuff to another room but had not felt the need to call or inform me in any way. Needless to say I spent the rest of the trip with my belongings in my car. Police sirens, loud hallway arguments, alarm clocks and TV sets that do not function,, and a general feeling of unease were all features of the stay. I wouldn't recommend staying here but you will have some interesting stories. Read moreGenuine Hotels.com guest review
"I was a little nervous at this hotel"
I was looking for a cheap hotel after almost 2 weeks on the road staying at spendy hotels I was happy to find something quite cheap. But I was nervous that my truck might get robbed, or that I might get shot! I don't think it's a very good part of town. There was also some small garbage on the floor, and the room had an odd smell. I was only looking […] for a quick place to sleep a couple hours and take a shower, so it worked for that, but I won't go back next time. Read moreGenuine Hotels.com guest review
"The worst hotel EVER!!!!"
The toilet wouldn't flush. We had to use the ice bucket to fill the tank each time we used it. The desk said the manager would be around to fix it...after 10:30 I gave up and put the do not disturb sign out. No other rooms available for us to move into. There was rotten food in the fridge that didn't work. There were cigerettes and a lighter left on […] the table by the TV....I'm guessing the room had not been cleaned. Everything was dirty. The paint and drywall were peeling in the bathroom. Absolutely GROSS! I will write to Super 8 to ask for a refund since the people at the desk were of no help. Read moreGenuine Expedia guest review
They're was two known fights. The first included throwing of furniture, vicious hollering, erratic driving in the parking lot and a host of other actions. The police were called at 2:00 on the morning. The most surprising fact was that the day time staff had no idea that there was a polixe call. Also unusual Wetter that the pilice knew the magnets of […] the instigators. Hmmm Read moreGenuine Expedia guest review
"Avoid if possible"
The wifi did not work when we went there. We need a password that the front desk person did not know. The room had a broken window and the room did not smell good. Avoid this place if possible.Genuine Hotels.com guest review
They do not make the bed ever and only changed the sheets once in our week stay after asking them to. The bathroom had clean towels everyday but was not cleaned as well.Genuine Expedia guest review
All together this wasn't a bad place to stay a few of te employees were not as friendly as they should be. The maintenance of the building is sup pare there was a mild spot on the ceiling in the hall. And when I got there the pillow case had a stain and when I brought it to get a new one the girl made up excuses.Genuine Hotels.com guest review
"noise level above average"
The bathroom floor was very sticky, the bed was super saggy and the room I was put in was right next to the laundry. I jeard the dryers spinning all night long. I managed to find a spot in the lumpy bed that was comfortable but someone in the room above paced the floor and the celing is not sound proof at all in this hotel so with dryers going and elephants […] pacing, I rate this as a sticky noisey hotel. I will not stay here ever again. Read moreGenuine Hotels.com guest review
Let's see where to start...first off the room was freezing when we got there. I went to turn it on and it smelled so bad i shut it off as low as possible. The furniture was so stained we did not want to even sit on them. The mini fridge was super noisy. The fan was broke in the bathroom. The toilet did not flush. The shower did not drain properly. There […] was no remote for the television. We could hear every person that walked by in the hallway and every little thing from the guests upstairs. My wife actually woke up at 3:30 in the morning and slept on the floor because the bed was so hard lumpy and old! All in all I would have walked out if I could have got my money back. This Super 8 needs to be shut down! We couldn't get out of there fast enough in the morning. I won't be staying at a super8 anytime soon :( Read moreGenuine Hotels.com guest review
Usually come into town once or twice a year and usually like this for a simple cheap hotel. However, rooms are now falling apart, breakfast is getting staler, and neighborhood is a lot less safe. Won't be using again.Genuine Hotels.com guest review
"Okay spot for cheap overnight stay."
Came to check in and staff didn't tell us where the room was or the number, just expected us to know. Could hear staff members complaining about their job. Decently clean, but a cigarette burn in blanket. A handful of t.v. channels. Cereal, fruit, and eggo waffles for breakfast. Good apple juice.Genuine Expedia guest review
"Functional place to lay your head"
Took my 5 yo son to a hockey game in Grand Rapids. Hotel was convenient (abt 15 mins to downtown and hockey arena) and that is about where the complements end. Old fast food bag behind the desk, only 2 of the 3 room outlets worked (TV and bathroom only), towels had brown stains on them. If you are looking for a place to lay your head for a night, perfect […] hotel. If you are looking for a hotel to stay with the family, look somewhere else. Read moreGenuine Hotels.com guest review
"Not what we expected"
The parking lot was difficult to find to get into simply because you had to drive through a Denny's parking lot in order to get into it. The lot had not been cleared of snow and it was completely ice and snow packed. There was a car parked right in the way of the door to get in. I have to give credit to the cleaning staff. Even though there were stains […] on the carpet the room itself was relatively clean. When we checked in the staff said that there was an additional charge of $5 because we had initially booked the room as a single, this was understandable however the card was charged an additional $8. It was severely disappointing. Read moreGenuine Expedia guest review
"Horrible, dirty, scary hotel"
Worst hotel I've ever stayed in by far. Do NOT stay here. Room was dirty and the breakfast wasn't anything reallyGenuine Expedia guest review
Frigid room upon entrance Heater got extremely warm no way to turn heat down only offGenuine Expedia guest review
"What a dump"
non smoking room had a glass full of cigarette butts in dresser drawer, blanket had burn holes, sheets were filthy. There were no equivalent rooms available, so we were moved to a room that was less than we paid for. The washcloths in the room they moved us to were filthy and the window was broken. The manager was supposed to call us regarding our room […] downgrade and never did. I wouldn't stay at this dump again if it was free. Read moreGenuine Hotels.com guest review
Great location when you are traveling on Amtrak the next day. close to the station.ShortGenuine Expedia guest review
"Terrible, rude and fire hazard"
I checked in and the clerk asked if I wanted to check out the room before I stayed. I will always do this if asked in the future. In the room I hung my shorts from the door handle in the bathroom the handle fell off. I called the front desk clerk because the lights were not working she was rude but moved the whole bed to plug in the lights and alarm […] clock. She also looked at the broken window and basically said yeah so. After she left the alarm clock had to be unplugged because it was sparking. There were broken windows on most if not all the first floor I didn't notice this until the next morning. Read moreGenuine Hotels.com guest review
I booked this room when I had to attend a sporting event for my son and wanted to save some money on a room. When I got to the motel, there we people milling around the parking lot and I generally felt unsafe. Fortunately, I came to a satisfactory resolution with Super 8/Wyndham hotels for my trouble. My recommendation to anyone else is check out the […] reviews before you book a room. If I did, I wouldn't have made the reservation at all. Read moreGenuine Hotels.com guest review
"Room dirty. Price good. We got what we paid for."
As stated above. Staff very nice. Nothing more to say.Genuine Expedia guest review
"It was ok"
It was very reasonable priced, you get what you pay for. Easy location to get to, located by a Denny's . Room had everything you need.Genuine Hotels.com guest review
"run down, depressing place"
In the spirit of saving a few bucks at the end of a wonderful vacation, we made our reservation over the phone, sight unseen. what a mistake! Weeds all around the property and growing through the chain link fence surrounding the parking lot, cigarette butts lying everywhere, side entry door was "repaired" with what looked like a zip tie. front desk […] personnel barely spoke two words to us when we checked in. I think they hated being there, too. Beds were like trampolines, pillows were almost as bad as ones you would get on an airline. Air conditioner was noisy and barely functional. overall, the rooms were out of date and depressing. Read moreGenuine Hotels.com guest review
"No Consistent Internet!"
We were disapointed that we did not have Internet. When I told the hotel employee the next day about about this she asked if we were offered a room on the seco.d floor. It turned out that the internet was more reliable on the second floor. The continental breakfast left much to be desired. The coffee was not good, and the frozen waffles need I say more! […] We will not be using this hotel again. Read moreGenuine Hotels.com guest review
"Nice location, close to the highway!"
First room there was dirty sheets on the bed With hair on them when I pulled the quilt Back, the 2nd room there was a torn quilt On the bed.Genuine Expedia guest review
"HORRIBLE STAY HORRIBLE EMPLOYEES"
my stay here was horrible. 1st off i told the GM that i wanted to book a double room, he then told me no because i was the only one standing at the front desk, i then informed him that there were 2 more people coming, an that's when the GM made a sexually explicit comment to me. After getting my room keys and heading up to my room, i opened the door […] to the strongest smell of urine i have even smelled. i immediately went back down and asked for a room change, and the GM informed me that the smell would go away if i turn on the ac. after arguing with him for about 5 mins, he finally switched my room, upon going to the next room, both beds were sunk in in the middle, there was mold in the bathroom, and on the floor. i went back to the front desk again and explained the situation in this room, he said to me "what do you expect, you are at a motel" i explained to him that work for a hotel and that the comments hes making to me are not acceptable especially coming from the GM / Owner of the motel. so at this point i canceled my reservation, and went back to my room to shower and leave. after getting out of the shower i was surprised to see the same GM standing in my room with the door half closed. (mind you i was in a towel). This is the most horrible experience that i have ever had at a motel. I WOULD NEVER EVER RECOMMEND THIS HOTEL TO ANYONE TRAVELING TO GRAND RAPIDS AND NEEDING SOMEWHERE TO STAY!!!!!!! Read moreGenuine Hotels.com guest review
"Certainly not the nicest place I have stayed."
Only slept there-would never stay there. Terrible surroundings.Genuine Expedia guest review
The hotel was affordable, but I will not return:1) the floors in my room were sticky, 2) the bathroom had mold around the corners, 3) conspicuous people congregated outside of the hotel all night, 4) I could hear every thing inside the hotel from my room, 5) the toilet would magically run periodically through the night.Genuine Hotels.com guest review
"Blankets are not that expensive..."
I would only stay here if it was my last resort. It was horrible. Cigarette burns on blankets, carpet, bathroom floor. Even though it says its a non smoking floor... Burn marks from the iron on the carpet. Broken windows on the outside. The paint was peeling off in the bathroom. The only good thing was that it had microwave and a fridge inside the room. […] Had wi fi but was never able to connect. Seemed like they had continental breakfast but never went down to have some, just wanted to get out of there as soon as possible. Read moreGenuine Expedia guest review
"Stay away- very bad"
To Sum it Up - probably the worst hotel I stayed in. I would give more details, but my original review was rejected by this web site, probably because it had way too many details about all the things that were wrong. Stay away.Genuine Hotels.com guest review
"Hotel grand rapids"
The hotel was ok. The room was fine. The "breakfast" was disappointing as there really wasn't anything but cereal.Genuine Expedia guest review
This was the worst hotel stay that I have ever had! The lobby looked like a storage closet with clutter everywhere. We were not directed to our room. Our room felt like the carpet had a layer of scrum on it, I didn't even want to walk on it without shoes. The bathroom had dirt caked on the grout. We pulled back the blankets to find a cigarette burn […] on the sheet along with stains on the pillow cases. We took the pillow cases of and put our own shirts over the pillows to feel a little more clean. Oh and our room was supposedly a "non-smoking" room...ha I think not! Do not stay at this hotel!!!! Read moreGenuine Hotels.com guest review
"DO not Stay"
Dirty room broken hair dryer loud air conditioner called for towels only bath no hand or face puke stain on floor mattress and pillows very badGenuine Expedia guest review
ROOM WAS CLEAN AND COMFORTABLE. HOTEL IS OLD AND NEEDS UPGRADES BUT EVERYTHING WORKED EXCEPT THE CLOCK ALARM.Genuine Hotels.com guest review
they were nice and let us get in early but when were returned from Michigan adventures around midnight there was a guy out side lifting weights and you could hear him dropping them on the cement from our room then a short time later we could hear a television playing load all night long needless to say my son and I didn't get much sleep. had to un plug […] lamp to plug in my phone charger due to lack of plugs and one in bathroom did not work. Read moreGenuine Hotels.com guest review
"Very close to the church event"
The room was clean, you could tell it had older furnishings that needed repaired. Overall we didnt spend any time in the room except to sleep and that was okay.Genuine Hotels.com guest review
Hotel was very dirty and the carpets were just horrible. The hotel smelled smoke very badly. The room AC doesn't work and bedsheets were torn. I will not recommend to anyone.Genuine Hotels.com guest review
"About what you'd expect for the money."
My stay was fine. I needed a place at the last minute where I could bring my dog. This place way available, so we stayed there. The good: it was reasonably priced, the employees were friendly and the bed was actually really comfortable. The bad: it smelled like stale cigarette smoke throughout the building, the location seemed a bit sketchy, the conditions […] behind the front desk area were messy. I would recommend it if you're looking for a cheap place to crash. Read moreGenuine Hotels.com guest review
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