My room # 6 did not have a plug for the. Sink. Here was on coffee and two guest.Genuine Hotels.com guest review
We were very pleasantly surprised with this hotel. It was clean and comfortable. The people at the front desk were very helpful. Overall, this hotel was great for the money!Genuine Hotels.com guest review
"close to shopping and movies"
We had a good time walking through the mall; there were several theaters within a few miles and lots of choices for food. The room was clean and comfortable the only way it could have been better would be if they had a pool. The hot water was instant and scalding.Genuine Hotels.com guest review
This hotel is what it is, beds are clean, shower is hot, free breakfast is nothing special but fills the void, and the price is right. You can't get Steak on a Hamburger budget. I'm there to sleep not to spend all day in the room. I was happy with my stay, its not to far from Frankenmuth about 15 to 20 minutes and close to downtown Saginaw.Genuine Expedia guest review
"was exactly in the right area"
relaxing wish we had had more time to spend we will be back. close to family friends and shoppingGenuine Hotels.com guest review
"good for the money"
it was just a last minute thing for my wife and i...so we thought for the price it was descent and it was located near convienate shopping and resteurants. would stay there again if in the area...great job to the staff at this super 8 locationGenuine Hotels.com guest review
Great stay,close to all shopping.Staff was very freindly and helpful,rooms were clean and neat. We would stay there any time. Thank you for a great stayGenuine Hotels.com guest review
Response by Super 8 Saginaw Hello, We are truly pleased to have accommodated you during your trip and we are glad to know that our hotel’s location has been truly a convenience to you. Thank you again for your review and we look forward for your next visit.
"Close to restaurants, shopping and freeway"
Accomodating for late check in. Room clean. Bed comfortableGenuine Expedia guest review
Response by Super 8 Saginaw Hello Terri, It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. Thank you again for sharing your experience.
It was very easy to access lots of venues for the evening. Great service, nice rooms, bed was only OK!Genuine Hotels.com guest review
Response by Super 8 Saginaw Hello chargers80, We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. It is heartwarming to hear of how our efforts to earn your approval paid off. Thank you for the opportunity to serve you and we hope to see you again soon.
"Not what I expected"
This is the third time expedia has let me down with booking through them. The price was right but we definitely got what we paid for. We signed only 1 paper upon check in saying we would not smoke in the room which was odd because I had never encountered something like that. The entrance had an odd smell to it and contained the continental breakfast […] area which was disappointing. Upon entering the room the smell that overcame us was overwhelming. This was a room that was a smoking room at some point and it showed. Being an asthmatic who is allergic to smoke and was getting over bronchitis this concerned me. We opened the window, turned the fan on high and went for dinner hoping it would make some sort of difference. It did not. The room was not at all like the pictures online. The room was dated, the bathroom was in rough shape. The sink was oddly low even for me and I'm only 5 feet tall. I had to hunch over to wash my hands. The shower was stained the toilette seat was covered with scratches and had chucks out of it. Some of the outlets in the room didn't work! Due it being the long weekend we didn't have many options for another room. If the room hadn't already been charged to my credit card I would have gone down the street somewhere else. Saginaw has a tone of hotels. Do yourself and favour and book somewhere else. So disappointed in Expedia in general. I can't bring myself to book through them anymore. Read moreGenuine Expedia guest review
Response by Super 8 Saginaw Hello B.Louanne, I apologize for the discomfort you experienced during your stay in our hotel. Please know that we value your business and we will make every effort to make your stay comfortable. Allow us to serve you better by calling the attention of our staff to rectify issues you may have about your room as they will gladly attend to your needs. I will submit your feedback for evaluation and trust that this is addressed accordingly.
"Nice and quiet"
This was a nice motel that we stayed at close to shopping. Could use some picnic tables outside to sit at. The rooms we clean and the staff were friendly. I will recommend it to everyone I know that is planning on going up there.Genuine Expedia guest review
Response by Super 8 Saginaw Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. It is great to hear of how you enjoyed the value and the convenient location of our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
"Close to awesome shopping and dining"
Great location for shopping, dining & access to Interstate. Some dining within walking distance. We would stay here again. Staff very nice, & breakfast was good, the bowl of fruit was a nice touch. Grounds & car park nicely landscaped.Genuine Expedia guest review
Response by Super 8 Saginaw Thank you for taking the time to write your review. It is so nice to hear such a wonderful review about our Hotel. It's great that the location was perfect for your travel needs. It is our goal to provide the best lodging experience to our valued guests. Your comments will be shared with our staff, thank you. It was a pleasure to serve you, we hope to see you soon!
"It's a cheap hotel in a convenient location."
Not a fancy hotel, but did the trick. You get what you pay for. It was clean and quiet and the staff was friendly. Excellent wi-fi through out the building, which was great.Genuine Expedia guest review
Response by Super 8 Saginaw Thank you for finding the time to share about your stay. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. Your feedback is indeed of great importance to us. Nice to hear that you've found our hotel clean and quiet. It's great to hear that you were served by our friendly staffs. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future. We look forward to serving you again.
"Good Price, Great Location, Satisfactory Stay"
Before I chose the place I read reviews and to my surprise, the good ones were exactly how they were said-friendly staff & non-smelling room. Thank you Super 8 for such a pleasing stay. Wasn't fancy but just fine for Black Friday Shopping at nearby centres- Fashion Square Mall, Birch Run Premium Outlets, Great Lakes Crossing, Bonners Christmas Winter […] Wonderland, Wal-Mart Superstore and finally the Somerset Collection Shopping Mall. My family had a grand time shopping, not only till they dropped, but until they were bankrupt - LOL. Read moreGenuine Expedia guest review
Response by Super 8 Saginaw Thank you for taking the time to write your review. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It's so nice to hear that you had really took advantage of the great location of our hotel due to its nearby shopping centers. It was a pleasure to serve you, we hope to see you soon!
The motel was in the perfect area for our needs. The beds were comfortable. We found out that if you stay more than 1 night your bed doesn't get touched. Nor does your coffee supplies in the room get replenished. We did have clean towels each morning. The heater in the room runs every 5 minutes around the clock. Not good for sleeping. Probably would […] not stay here again. Read moreGenuine Hotels.com guest review
Response by Super 8 Saginaw Thank you for taking the time out of your busy schedule to review our property. Glad to hear the beds were comfortable and that motel's location matched your needs. Your review is important to us as it helps us to identify problems and take corrective measures. We sincerely hope that we may be given a chance to change your perception of our hotel in the future. We hope you will choose our Hotel again.
"Perfect Black Friday hotel"
Stayed 2 nights while shopping for Black Friday. Great location. Was slightly leary when we pulled up but knew it was a "cheaper" motel. Pleasantly surprised when we got to our room. Comfortable bed, decent pillows, and a fridge and microwave! Nothing special about the breakfast but there were enough quick options- yogurt, apples, toast, cereal coffee […] and juice. Read moreGenuine Expedia guest review
Response by Super 8 Saginaw Thank you for taking the time to write your review. It is so nice to hear such a wonderful review about our Hotel. It's great to hear that you have got a comfortable bed, decent pillows, and a fridge and microwave! I am glad you had enjoyed all that and as well as our breakfast. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future. We look forward to serving you again.
It's was awful. Never even stayed the night, went to the hotel beside for the same price.Genuine Expedia guest review
Response by Super 8 Saginaw My sincerest apologies for the inconvenience during your stay in our hotel. It must have been better if you were able to tell the manager on duty about your concern, and we will be glad to do everything we can to quickly solve any issue to your satisfaction. We sincerely hope that we may be given a chance to change your perception of our hotel in the future. We hope you will choose our Hotel again.
"surprisingly ok, hotel looks old but nice"
we were surprised at our room. when we pulled up it seemed we were going to be disappointed. the halls are (carpet older i think) but when we went into our room and surpise room was clean newer mattresses, carpet, bathroom (newer paint) no odour. and it was quiet. trhe hotel is close to big box shopping, close to frankenmuthGenuine Expedia guest review
"One night stay"
Great deal for money, hotel was clean and close to everything. If your just looking for a place to stay this is it.Genuine Expedia guest review
"Beds were comfortable"
Satisfactory motel not the best I have been in and not the worst. Clean but spartan.Genuine Expedia guest review
The hallways were smelly. The room was clean but needed updating - it was a little rundown. We could hear the people above us walking around - very disturbing when you are trying to sleep. They cleaned the bathroom everyday but did not make the beds or pick up the garbage.Genuine Expedia guest review
"HVAC Noise Nightmare"
02/05/15 Patrick M Chicago
I stay at a lot of budget hotels - all I'm looking for is a reasonable night's sleep and a decent wifi. This place was nothing special - a bit worn - but would have been perfectly fine if it were not from the most annoying and disruptive heater ever. It was one of those that turned off the fan when it wasn't heating. Those always make it harder to sleep since there is noise then not noise and then noise. This one, though, cycled on and off literally every 30-40 seconds. I found it nearly impossible to sleep with it running. I turned it off finally, but then awoke shivering a few hours later since it was around zero degrees outside and had to turn it back on. While it was otherwise an ok, if not great, experience, this problem will prevent me from returning.
"Old and not well-maintained."
01/05/15 236ghy Port Huron, Michigan
The staff was friendly, but the rooms were not well-maintained. The sink was cracked, there was significant damage to the bathroom drywall from years of use without any maintenance. Tub creaked from improper install. Place needs an over haul by someone who knows what they are doing, not just patch jobs. The bed was hard as a rock.
"Rooms are okay. Facilities/hallways are not."
12/16/14 griggles2014 Nashville
Rooms were fine. The hallway was probably the worst thing about this place. They need to clean the hallways and stairwell REALLY BAD! Also, safety was an issue since the back door to stairwell did not have a key reader. Anyone could enter hotel.
12/04/14 M2613EKcarolg Alpena
Super 8 has always been the best value around. You might find a cheaper hotel, but you get poor quality beds. I know staying at Super 8 I will have a comfortable room and bed. Also I like the fact that there is coffee in the morning and usally danish to go with it.
"Not Bad in Comparison"
12/02/14 Michael S Garfield Heights
Been here before, modest rooms but very clean and comfortable. Friendly front desk people. I would rate the hotel a little higher if they cleaned up the common areas and secured the outside doors to key card guests. Again, a modest breakfast serving is in line with the affordable prices. Rooms were recently upgraded. Would definitely stay there again.
12/02/14 Richard S Manassas
We like staying here as it is real close to where our son goes to school and has a nice little breakfast to get you started. The rooms are nice but the bathrooms could use updating, will be staying here on our visit at Christmas...The location is nice being right off the freeway and close to the Saginaw mall.......
11/22/14 rogerl416 Chicago, Illinois
Friendly staff, I was pleased with the cleanliness of my room. If ever in Saginaw again, I will stay at the Super 8 again.
"Adequate I suppose"
11/11/14 koRnguRl81 Marquette, Michigan
New furnishings, beds, bedding, etc. Room had a microwave and frig w/ freezer. Beds were brand new, but very uncomfortable. Room itself had been updated, but they haven't done anything with the outdated bathrooms. Shower head was terrible with low pressure. Bathroom was not clean, dust was built up on the towel racks and back of sink. Biggest issue with stay - the outside entrance that leads directly into the hotel can be accessed without a keycard. Which means ANYONE can come into the hotel - BIG safety issue! Best pat of stay - the gentleman working the desk was always very polite and helpful!
"Very Friendly Staff"
10/31/14 Tim55675 S Pennsylvania’s Endless Mountains, Pennsylvania
Traveling on the interstate, this motel was easy to access. The young man at the front desk was very friendly, and was able to get us a pet friendly room. The motel is one of the older ones, but our room was clean & comfortable,and they had ample parking to park a truck and moving trailer.
09/26/14 wanmaenot Montague, Michigan
Service was courteous, rooms were clean and much of the furniture new including carpet. The location was right off I75 and ideal for enjoying the many things available to do in Saginaw. The nature preserve is a close drive, there is also the river walk to Ojibwa Island that is a fabulous park, Frankenmuth is only 15 mi and many shopping or restaurants are within walking distance.
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