"GOOD, BUT NOT GREAT"
The price was outstanding (payed around $50.00 for one night) and it was in a great location. Overall, it was better than I expected except for one thing. The thermostat would not allow guests to control the room tempature. I woke up twice in the night because the tempature was so uncomfortable. Had I been fully awake, I probably would have contacted […] the front desk. In the morning, I took a closer look and found a sign posted near the unit that said room tempatures were regulated by the hotel. Read moreGenuine Hotels.com guest review
Room was clean but needs updated, Service was rude when we requested more towels and shampoo, the complimentary coffee was never kept up, if you plan on having breakfast don't be a minute late ( they shut the waffle maker off on my 12 year old son at 9:02 and wouldn't let him eat anything)Genuine Hotels.com guest review
Probably wouldn't stay there again .Genuine Hotels.com guest review
"Renovating but very good svc"
They were renovating while I stayed here. However, the staff was very friendly and professional, and this did not inconvenience me. Had a problem with a loud room next to me, and the manager was on it immediately. I would stay again.Genuine Hotels.com guest review
"Great stay for a great price"
Always use this hotel when in ORD on business.Genuine Hotels.com guest review
Check-in was quick and easy. Room was ready and easily accessedGenuine Expedia guest review
"A pleasant stay"
Checked into a nice clean and pleasant looking room. An ideal motel for traveling to friends house and back.Genuine Expedia guest review
Room was very clean very nice peopleGenuine Hotels.com guest review
My stay was good. But I thought the beds were a little stiff for my tate.Genuine Hotels.com guest review
This hotel was great! It was nice to getaway for a night and relax somewhere inexpensive with no worries about the hotel looking or being "cheap".Genuine Hotels.com guest review
Overall, very nice. Very comfortable and clean. My only complaint is that breakfast ended too early for us to enjoy it.Genuine Hotels.com guest review
"A real find"
A quiet no nonsense inexpensive place in an office park. Good for resting up before tackling the Chicago area.Genuine Hotels.com guest review
Great value for money.Genuine Hotels.com guest review
"Nice place, would come back"
It was convenient and completely sufficient for our needs. We will be planning another trip to the area and have already decided to use the same hotel.Genuine Hotels.com guest review
"Close to work"
Snow storm hit that evening and I didn't want my son driving an hour back home in it , lucky for us this Super 8 was only minutes away from his work. Thanks !Genuine Expedia guest review
"Fine for my needs"
For the price I paid, the room was fine. It was clean, quiet, comfortable, and I felt safe. I did not eat the free breakfast, so can't comment on that. I could smell faint old cigarette smoke in my "non smoking" room . Overall, the room was in a great location for what I needed, and have no complaints. I would stay there again.Genuine Expedia guest review
"Price is too high for what u get."
Dingy hotel with rooms with too much old furniture.so called breakfast was over at 8am nothing in ur room tells you that either.Price is just too high! Red Roof and Motel 6 is $20 less and more modern and better customer service,just wasn't any of those in that area or else they would have been our choice.Genuine Expedia guest review
"Ok budget hotel."
THe neighbors upstairs were a bit noisy. The Internet terminal in the lobby was most welcome but did have some malfunctions. The breakfast is okay, not great.Genuine Expedia guest review
"price is right"
We were very pleased with our stay at this Super8. It was very clean, friendly and yet affordable. Having a frig and microwave was a nice touch.Genuine Hotels.com guest review
"nice place to stay"
I love itGenuine Hotels.com guest review
overall i was satisfied with the hotel. i just say do a complete check in your room. the only thing i did not like was the cigarette burn in the blanket on the bed.Genuine Hotels.com guest review
Very comfortable, clean room. Liked how quiet it was.Genuine Hotels.com guest review
Horrible room. Dirty, bed was all wires and impossible to sleep.Genuine Hotels.com guest review
Stayed 3 nights while in Chicago for Ryder Cup. Rooms were very clean - no musty smells or anything. Great price through hotels.com. Good location, right off the interstate and close to everything we were doing. Only complaint would be the breakfast selection - very bland and basic, but expectations for that weren't great anyway. Dunkin Donuts was right […] across the street. Read moreGenuine Hotels.com guest review
I was very satisfied with our stay. The place always smelled good with hall deodorizers or something. The only down fall was there wasn't a pool. I just find it hard to believe that a hotel doesn't have a pool.Genuine Hotels.com guest review
"nice nights sleep."
This was a very convienient location for us, for where we needed to be.Genuine Expedia guest review
Good Room, clean and neat. Good staff. I would stay again, because of location and price and cleanlinessGenuine Hotels.com guest review
This was a good deal for the money--quiet, comfortable, with an adequate breakfast included. There was one cockroach (yes only one) in the bathroom but otherwise the room was fine.Genuine Expedia guest review
Very, very limited breakfast items.Genuine Hotels.com guest review
"Not bad. Not great."
1: Hallways had strong cigarette smell. Room did not smell. 2: Room was very cold when arrived. Outside was frigid. Had to leave coats on til room warmed up. 3: Heater had no thermostat and was not on when we got there. Room started out very cold then woke up too hot and had to turn heater off. Then back on in morning. 4: Had hard time understanding […] help through thick accent. Read moreGenuine Hotels.com guest review
12/10/14 RONALD J TOMAH
This motel is a clean place. However the base trim in the room was missing. Also the Wifi wasn't working. I've stayed here before and it worked in the past. The night desk clerk said he hadn't heard any complaints on it. I was told that the current Wifi is a new system. In the morning my wife spoke with the front desk clerk. He said it was my equipment that wasn't working properly. However my daughter's Ipad wouldn't connect either. When I questioned him, he said there had been problems with the new system. I told the front desk clerk that one of reasons I stay here is for Wifi and if it wasn't fixed the next time I stay I may not stay here again. He became very defensive and told me he didn't like to be threatened. I told him I wasn't threatening him and he had a chance to fix the issue. That didn't deter his accusations. Also they seemed to have upgraded the TV system in this motel. It's much better than is used to be.
12/02/14 380bettyw Lino Lakes, Minnesota
This was our second stay this year and this one was as good as the first. Friendly people, clean place. I did leave a mirror and haven't heard about it though
11/24/14 Nina S Hoffman Estates, Illinois
I was staying at the Super 8 Hotel and it was the best experience my family and I had received in a long time from a hotel! They were super nice, move quickly to mange every need. They had just remodeled the hotel and it was a perfect renovation, it was just like being at home! They had free complimentary breakfast that was out of ordinary considering most hotels you need to pay for the breakfast. The WiFi was another big plus staying here due to having business calls and being able to get to websites and emails fast. Overall my experience at the Super 8 Hotel was excellent and I will definitely bring my family and myself to stay here for trips!
10/27/14 L M King of Prussia, Pennsylvania
This was a very nice, clean and secure Super 8. Not a typical Super 8 because all the rooms were inside entrance rooms. The room was very clean, big and secure. Only stayed one night because we were traveling back home.
10/26/14 kase399 Indy
Upon checking in, a guy told us they had roll away beds. Later that night, we still hadn't received the roll away. Come to find out, they don't even have them! We complained & the guy said 1 person can sleep on the floor!? They finally gave us a free room after threatening to leave & get $ back. Out of the 3 days we were there, no coffee was available & when one of our workers complained about it, he cussed at my co-worker, told him that he was gonna call the police & we can't ever come back to this super 8! He seemed like he was on drugs!
"towels and washcloths"
10/21/14 338tammyr Urbana, Ohio
If you book a room for three people why can't the hotel put three towels and three washcloths in the room?
"Sad example of a GM"
10/06/14 worldtravlertoday Chicago, Illinois
The GM Charles Strickland is rude and a poor excuse for a GM it is no wonder why the staff is equally as rude, considering the leadership they have when I checked in I explained that I did not know if I would be staying for a week of just 2 days, but I told Mr. Strickland the following morning that I would like to stay for one week, at that time he told me that it would not be a problem for me to pay the difference. I confirmed this with him and you said he would take care of it. So on the following day when I proceeded to pay him, he acted weird and what appeared to be none manager like, as he was in regular clothes, not a uniform! So he said: "I NEVER SAID I WOULD DO THAT! AND YOU ARE A LYING " Now this behavior was very unusual since I was a guest who had no prior experiences at this property So once I informed this GM that I was checking out since he could not fellow up on what he said he said you got 10 minutes to vacate, this was further shock as this guy was acting like a complete fool. Even when I INFORMED him I would report him to corporate and leave a less then flattering review he said: GO AHEAD SEE IT I CARE! SO very very bad GM
"Good room, good management, good experience."
We stayed for two nights while visiting the area, my home town. Our non-smoking ground floor room was clean and odor free and faced a grassed berm, not the motel parking lot. DirecTV, good bed, fridge, microwave, minimal traffic noise, good selection continental breakfast. Good coffee! Not the newest building, but well kept. Considerably lower prices than adjacent inns and we were very happy with our stay. We are not swimming pool people so why pay the extra? On what would have been our third night, a storm knocked out power to most of the city including this hotel, and management was extremely accommodating and helpful in setting us up at the Super 8 in Crystal Lake, which by the way was not nearly as nice.
"A Very Average Hotel"
09/22/14 Celeste D Churchville, New York
As far as this type of hotel goes, this hotel was at average. The room was clean and furnished appropriately. The breakfast was very plain. The grounds needed cleaning. There was a substantial amount of trash in the bushes leading up to the side door.
09/14/14 Catherine E Elgin
The staff was very pleasant. The room was clean. The bldg. was quiet. The only suggestion I have is that the furniture was very worn and needs to be replaced. The television was old and the picture was not very good.
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