Travel Inn - Phoenix

4021 N 27th Ave, Phoenix, AZ, 85017 United States
Hotel Info: 866-539-0036
Guest rating 2.0 / 5
21% Recommend
(Neighbourhood average 3.7)
2.0 overall guest rating
Reviewed by 19 guests
Average for the neighbourhood is 3.7
"Need to be removed from hotels.com list"
 by Hazel from Jackson
Got a grate per nite rate via internet. Arrived 1 day earley (charged an additional fee almost tw...
05/24/09
33.49416, -112.11707
Hotel coordinates:

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Guest review summary

  • 2.0 Average rating: All Trip Types
  • 21% Recommended
  • 19 Reviews
  • 2.4  Hotel Service
  • 2.2  Room Comfort
  • 1.8  Hotel Condition
  • 2.3  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (19) 2.0
Business (5) 3.2
Romance (2) 3.0
Family (1) 1.0
With Friends (2) 1.0
All Others (9) 1.4

Overview

Phoenix, Arizona
A complimentary breakfast is served each morning. Travel inn also offer an outdoor pool and bilingual staff. Travel inn is located near Phoenix Downtown, state fair ground, chase field, and Metro Mall.

FREE WIFI AND COMPLIMENTARY CONTINENTAL BREAKFAST
Travel inn offers free wifi access, continental breakfast, truck/rv parking, local calls, outdoor pool, guestrooms accessible via exterior corridors.

PREMIUM TV CHANNELS
Travel inn offers 98 guestrooms in a 2-story property. Guestrooms feature television with premium TV channels such as HBO and ESPN. Bathrooms includes shower/tub combinations. Service includes free housekeeping, air conditioning and wake up calls. Amenities available on request include irons/ironing boards, rollaway beds, fridge and microwave.

This property has provided all content and is solely responsible for its accuracy.

Notifications:

  • This multi-story property does not have elevators.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

      Why book with us?

      • Hotels.com doesn't charge cancellation fees
      • We're just a phone call away: 800-2-HOTELS (800-246-8357)

      Amenities

      Services

      • Coffee in lobby
      • Complimentary breakfast
      • Laundry facilities
      • Multilingual staff
      • Parking (free)
      • Self parking

      Business & Event

      • 24-hour front desk

      Accessibility Features**

      • Accessible bathroom
      • Accessible path of travel
      • Handicapped Parking
      • In-room accessibility

      **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

      Rooms (all rooms include)

      • Access via exterior corridors
      • Air conditioning
      • Cable/satellite television channels
      • Cable television service
      • Electronic/magnetic keys
      • Free local calls
      • Housekeeping (daily)
      • Iron/ironing board (on request)
      • Premium television channel(s)
      • Rollaway beds
      • Satellite television service
      • Shower/tub combination
      • Smoking permitted
      • Wake-up calls

      General

      • Air-conditioned public areas;
      • Microwave in lobby;
      • Number of buildings/towers 2;
      • Number of floors: 2;
      • Number of rooms: 98;
      • Patio;
      • Swimming pool - outdoor
      Check-in time is 2 PM
      Check-out time is 11 AM
      Pets not allowed

      Extra-person charges may apply and vary depending on hotel policy.
      Photo identification and credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      Know before you go

    • This multi-story property does not have elevators.
    • Dining

      Guests are offered a complimentary breakfast.

      Recreation

      The recreational activities listed below are available either on site or nearby; fees may apply.


      • Golfing
      • Swimming

      Guestrooms Guestrooms

      Standard

      Hotel Info: 866-539-8117

      One king bed or two double beds. Exterior corridors. Complimentary wireless Internet access and local calls. Cable/satellite TV. Premium TV channels. Iron/ironing board (on request). Air conditioning.

      All rooms include All rooms include
      • Access via exterior corridors
      • Air conditioning
      • Cable/satellite television channels
      • Cable television service
      • Electronic/magnetic keys
      • Free local calls
      • Housekeeping (daily)
      • Iron/ironing board (on request)
      • Premium television channel(s)
      • Rollaway beds
      • Satellite television service
      • Shower/tub combination
      • Smoking permitted
      • Wake-up calls
      Accessibility features Accessibility features
      • Accessible bathroom
      • Accessible path of travel
      • Handicapped Parking
      • In-room accessibility

      These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

      Standard double

      Hotel Info: 866-539-8117

      Two double beds. Exterior-corridor access. Complimentary wireless Internet access and local calls. Cable/satellite TV. Iron/ironing board (on request). Air conditioning.

      All rooms include
      Accessibility features

      Terms & conditions

      Extra-person charges may apply and vary depending on hotel policy.
      Photo identification and credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

      Area map

      Travel Inn Central Phoenix - Downtown

      A short guide to Central Phoenix - Downtown

      Red-rock mountains offset the downtown skyline. Many of the city’s events take place in Copper Square, including the Phoenix Convention Center, the US Airways Center, and Chase Field. Nearby, lawmakers convene at the Arizona State Capitol. Other area cultural institutions include the Phoenix Art Museum, the Heard Museum, the Phoenix Zoo, and the Arizona Science Center.

      see all hotels in Central Phoenix - Downtown

      Nearby Activities & Points of Interest

      1.0 - 3.0 mi

      • Grand Canyon University - 1.4 miles
      • Sunnyslope Mountain - 1.9 miles
      • Arizona Veterans Memorial Coliseum - 2.1 miles
      • Arizona State Fairgrounds - 2.2 miles

      3.0+ mi

      • Heard Museum - 3.0 miles
      • Phoenix Art Museum - 3.2 miles
      • Maryvale Baseball Park - 3.2 miles
      • Arizona State Capitol - 3.4 miles
      • Arizona Hall of Fame Museum - 3.6 miles
      • Phoenix City Hall - 3.9 miles
      • Phoenix Sky Harbor Intl. (PHX) - 7.4 miles
      • Phoenix Deer Valley Airport (DVT) - 13 miles
      • Scottsdale Airport (SCF) - 15 miles
      • Mesa Falcon Field Municipal (MSC) - 23 miles
      • Phoenix - Mesa Gateway Airport (AZA) - 29 miles

      Reviews

      Travel Inn 2009.05.24
      Not recommended Trip type: All Others "Need to be removed from hotels.com list"

      Reviewed by Hazel of Jackson on May 24, 2009

      Got a grate per nite rate via internet. Arrived 1 day earley (charged an additional fee almost twice that amount). Very run down hotel. Toilet @ 1 1/2 foot off floor, water never shut off in dirty bathtub. Furniture burnt and broken. Advertized HBO/ESPN, only got 3 very fuzzy local channels. No WI-FI. Same two muffing put out three straight days. Pipes emmitting very loud noises starting about 3am until all the water in the room turned on high @ 15 minutes. Sink not draining. on half to two inch crach in door accessing room. Absolutely would not recommend to anyone. If I had read reviews prior I nevr would have stayed there. Never again.

      Overall Rating

      1.0 out of value="5"
      • 1.0 Hotel Service
      • 1.0 Hotel Condition
      • 1.0 Room Comfort
      • 2.0 Room Cleanliness
      Travel Inn 2009.03.10
      Not recommended Trip type: Business

      Reviewed by a Hotels.com guest on Mar 10, 2009

      This guest did not leave a comment.

      Overall Rating

      3.0 out of value="5"
      • 4.0 Hotel Service
      • 3.0 Hotel Condition
      • 3.0 Room Comfort
      • 3.0 Room Cleanliness
      Travel Inn 2009.02.18
      Not recommended Trip type: Romance

      Reviewed by a Hotels.com guest on Feb 18, 2009

      This guest did not leave a comment.

      Overall Rating

      3.0 out of value="5"
      • 4.0 Hotel Service
      • 2.0 Hotel Condition
      • 3.0 Room Comfort
      • 3.0 Room Cleanliness
      Travel Inn 2009.01.22
      Not recommended Trip type: With Friends

      Reviewed by a Hotels.com guest on Jan 22, 2009

      This guest did not leave a comment.

      Overall Rating

      1.0 out of value="5"
      • 1.0 Hotel Service
      • 1.0 Hotel Condition
      • 1.0 Room Comfort
      • 1.0 Room Cleanliness
      Travel Inn 2008.05.08
      Not recommended Trip type: With Friends "NEEDS IMPROVEMENT"

      Reviewed by a Hotels.com guest on May 8, 2008

      RESTROOM AND SHOWER NEEDED A TOUCH UP. NEIGHBORHOOD SEEMS ROUGH.

      Overall Rating

      1.0 out of value="5"
      • 2.0 Hotel Service
      • 1.0 Hotel Condition
      • 2.0 Room Comfort
      • 1.0 Room Cleanliness
      Travel Inn 2008.04.02
      Not recommended Trip type: Family "Not worth it"

      Reviewed by Chrystal of Pheonix on Apr 2, 2008

      The pictures of this hotel don't speak true. It was in a bad neighborhood. The room condition was over all very poor. The bathroom was bad enough to make me doubt taking a shower. The customer service was overworked and did not speak english very well. The free wifi provided was adequate to meet simple needs and the air conditioner blew plenty of cold air. The linins were clean, but with cigarette burn wholes, and the bed was comfortable. Overall I would not recommend to anyone that they stay in this hotel. You do not get what you pay for.

      Overall Rating

      1.0 out of value="5"
      • 2.0 Hotel Service
      • 1.0 Hotel Condition
      • 2.0 Room Comfort
      • 1.0 Room Cleanliness
      Travel Inn 2008.03.24
      Not recommended Trip type: All Others

      Reviewed by a Hotels.com guest on Mar 24, 2008

      This guest did not leave a comment.

      Overall Rating

      1.0 out of value="5"
      • 1.0 Hotel Service
      • 1.0 Hotel Condition
      • 2.0 Room Comfort
      • 2.0 Room Cleanliness
      Travel Inn 2008.03.23
      Not recommended Trip type: Business "Gross"

      Reviewed by a Hotels.com guest on Mar 23, 2008

      The overall condition of the hotel is poor. It looks like it should be knocked down on the outside. The neighborhood is not one of the better ones in Phoenix. The inside of the hotel room I stayed in was semi clean but I was greated by other gross features. These included mold, unclean carpet, cigarette smell and burn holes in hotel blankets, and stains on the sheets. The toilet would not stop running all night. But the biggest grossness factor was brown tinted water comming out of all the pipes. I have stayed in worse places, but not for this price. I would not recommend this motel.

      Overall Rating

      1.0 out of value="5"
      • 3.0 Hotel Service
      • 1.0 Hotel Condition
      • 1.0 Room Comfort
      • 1.0 Room Cleanliness
      Travel Inn 2008.03.22
      Not recommended Trip type: All Others "horrid"

      Reviewed by a Hotels.com guest on Mar 22, 2008

      Gross, would never tell anyone it was safe to stay there. Over priced, not clean, unfriendly staff and terrifying neighborhood.

      Overall Rating

      1.0 out of value="5"
      • 1.0 Hotel Service
      • 1.0 Hotel Condition
      • 1.0 Room Comfort
      • 1.0 Room Cleanliness
      Travel Inn 2008.03.10
      Not recommended Trip type: All Others

      Reviewed by a Hotels.com guest on Mar 10, 2008

      This guest did not leave a comment.

      Overall Rating

      2.0 out of value="5"
      • 2.0 Hotel Service
      • 1.0 Hotel Condition
      • 2.0 Room Comfort
      • 1.0 Room Cleanliness
      Travel Inn 2008.03.04
      Recommended Trip type: Business "Just Passing Through"

      Reviewed by Jason of Tucson on Mar 4, 2008

      I live in Tucson and had to be in Phoenix early the next morning so I went a night ahead and stayed at the Travel Inn. My only requirement was price (low) and to that it delivered a quality, hotel experience. I comfortably showered, and watched HBO. Be warned I wouldn't wander around the area outside after dark.

      Overall Rating

      4.0 out of value="5"
      • 4.0 Hotel Service
      • 4.0 Hotel Condition
      • 4.0 Room Comfort
      • 4.0 Room Cleanliness
      Travel Inn 2008.02.26
      Recommended Trip type: Business "good place to stay, convieniant location"

      Reviewed by a Hotels.com guest on Feb 26, 2008

      satisfied, good location covvieniant location

      Overall Rating

      4.0 out of value="5"
      • 4.0 Hotel Service
      • 3.0 Hotel Condition
      • 4.0 Room Comfort
      • 5.0 Room Cleanliness
      Travel Inn 2008.02.21
      Recommended Trip type: Business "Adequate for Price"

      Reviewed by Debby of Rapid City on Feb 21, 2008

      The bathroom/changing area was small and did not allow as much privacy for changing clothes. But overall, the rest of the room and beds were okay. We were traveling on business with a limited budget so we got value for our money. One downside - we don't drink coffee nor eat donuts/rolls for breakfast so felt the "continental breakfast" was totally inadequate. There wasn't even any tea, OJ or milk or even the option for toast!

      Overall Rating

      4.0 out of value="5"
      • 4.0 Hotel Service
      • 3.0 Hotel Condition
      • 4.0 Room Comfort
      • 5.0 Room Cleanliness
      Travel Inn 2008.01.23
      Not recommended Trip type: Romance

      Reviewed by a Hotels.com guest on Jan 23, 2008

      This guest did not leave a comment.

      Overall Rating

      3.0 out of value="5"
      • 3.0 Hotel Service
      • 4.0 Hotel Condition
      • 3.0 Room Comfort
      • 4.0 Room Cleanliness
      Travel Inn 2007.08.14
      Not recommended Trip type: All Others "Hotel is a Dump"

      Reviewed by Tired Travele of Atlanta on Aug 14, 2007

      Air conditioning did not work; someone had kicked it in. August in Phoenix - you would think the hotel would ensure all their A/C units worked. The supposedly nonsmoking room stank of tobacco smoke. Carpet was filthy. The desk clerk did not offer another room until after the Hotels.com representative called the hotel. Hotel is in a seedy part of town. I wouldn't stay here if you paid me to.

      Overall Rating

      1.0 out of value="5"
      • 1.0 Hotel Service
      • 1.0 Hotel Condition
      • 1.0 Room Comfort
      • 1.0 Room Cleanliness
      Travel Inn 2007.07.29
      Recommended Trip type: All Others "Cheap but not bad"

      Reviewed by a Hotels.com guest on Jul 29, 2007

      It met our expectations. When being there for second time they put us into room where AC didn't work but when they were told we got new room.

      Overall Rating

      4.0 out of value="5"
      • 4.0 Hotel Service
      • 4.0 Hotel Condition
      • 4.0 Room Comfort
      • 4.0 Room Cleanliness
      Travel Inn 2007.05.02
      Not recommended Trip type: All Others "Not worth the money"

      Reviewed by Theresa Ander of Las Vegas on May 2, 2007

      This hotel was in a bad neighborhood and had no amenities at all. The ice machine didn't work. The pool was shut and this was the main reason we stayed here. Only saving grace was it was near the freeway for a quick getaway. Not worth the money and should only have half a star at best.

      Overall Rating

      1.0 out of value="5"
      • 1.0 Hotel Service
      • 1.0 Hotel Condition
      • 1.0 Room Comfort
      • 2.0 Room Cleanliness
      Travel Inn 2007.03.31
      Not recommended Trip type: All Others "Needs improvement"

      Reviewed by Lulu of Wisconsin on Mar 31, 2007

      Only positive thing was close to airport. Room was dingy and rundown. Bugs inside and holes in wall. Car alarms were going off all night, seemed like unsafe neighborhood. If you literally just want a bed to sleep, and no comfort or cleanliness this is your room. If you look for quality, definately not recommended.

      Overall Rating

      1.0 out of value="5"
      • 3.0 Hotel Service
      • 1.0 Hotel Condition
      • 2.0 Room Comfort
      • 1.0 Room Cleanliness
      Travel Inn 2007.03.25
      Not recommended Trip type: All Others "Do Not Stay At This HOTEL"

      Reviewed by Meg of Las Cruces on Mar 25, 2007

      The hotel was in a bad part of town, with thin walls and the rooms were not as they were dipicted.

      Overall Rating

      1.0 out of value="5"
      • 1.0 Hotel Service
      • 1.0 Hotel Condition
      • 1.0 Room Comfort
      • 2.0 Room Cleanliness

      Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

      Enter stay dates for availability (Enter your travel dates)

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      mm/dd/yy
      Adults Children
      age 18+ 0-17