They put me in a smoking room when my reservation was for a non smoking room. There were no other rooms available.Genuine Hotels.com guest review
"OK but a little chilly"
The room was nice, but the heating unit was not working properly. We could not use it at all during our 2 day stay. If it had been any colder outside, it would have been very uncomfortable. After the room was serviced, we had to go ask for coffee and cups, since they had not been replaced.Genuine Hotels.com guest review
"Great motel for the price."
The room was very nice and clean. The clerk at the front desk was great. There were several restaurants and shopping close by. We only stayed one night and if we are in the area again we would definitely stay here again.Genuine Hotels.com guest review
Good, price is right would do it againGenuine Hotels.com guest review
"Non-Smoking? Not true"
While the room was non-smoking, the hallways, stairways, and the lobby were too smelly of cigarette smokes. People who were smoking outside of their rooms walked the halls, making 'non-smoking rooms' become smoke filled. We had to stuff rolled up towels under the doorway to keep the fumes out.Genuine Hotels.com guest review
"Close to everything"
We were very happy with our room, very clean & quiet. Staff could have been a little more friendly (didn't even bother to look at you as walking in). If you needed them they were very helpful.Genuine Expedia guest review
Response by Super 8 Fairview Heights, St. Louis Thank you for writing a review. I am so sorry my staff didn't seam friendly when you arrived. I will make sure to remind them that we always need to greet the guest when they arrive. I am glad you enjoyed your stay and they were helpful after you arrived. Thank you for your review and we look forward to seeing you on your next trip. Julie Martin General Manager
Staff was extremely accommodating, always. I had issues with smoke and they kindly moved and that was into a room that smelled of pet so they kindly moved me. Always pleasant, friendly and accommodating. Once I landed the room was clean and just fine.Genuine Hotels.com guest review
Response by Super 8 Fairview Heights, St. Louis Thank you for writing a review. I am sorry it took a couple tries to get you in a good room . I am glad you enjoyed your stay and we hope to see you next time your in our area. Sincerely, Julie Martin General Manager
pleasant for the price. the room was very clean,and the staff was nice.Genuine Expedia guest review
Response by Super 8 Fairview Heights, St. Louis Thank you for taking the time to submit a review. I am glad you enjoyed your stay and we hope to see you again next time your in our area. Sincerely, Julie Martin
Used this hotel for a one night stay, as we were going to be in St. Louis the next day. We have stayed here before and didn't hesitate on picking it again. It's approximately a 5 to 10 minute drive to the metro station where you can pick up the train to the city and park for free. The staff there was excellent and very friendly, the room looked freshly […] remodeled and was very clean. Room was not real large, but more than met our requirements. Also included in the reasonable price was a small fridge and microwave. The free continental breakfast had a waffle maker, fresh fruit,cereal, and breads. More than enough to get your day started. Hotel is located in a nice clean area, with at least 3 restaurants within walking distance and many more within a 5 to 10 minute drive. St. Clair Mall is just minutes away. If your looking for a nice place to stay in a great location, I highly recommend this Super 8 !!! Read moreGenuine Expedia guest review
Response by Super 8 Fairview Heights, St. Louis Thank you for choosing to stay again at the Fairview Heights Super 8. I am glad you enjoy staying with us and enjoy our great location. We hope to see you the next time your in the Fairview Heights area. Sincerely, Julie Martin General Manager
"Overnight for ballgame"
The Super 8 was older, but our room was very clean. The bed was comfy and the room was quiet. The gal at the front desk was very friendly. The breakfast area was very small and nothing to write home about. The rate was good and I would stay there againGenuine Hotels.com guest review
"Why won't you stay here?"
Great location, great bed and shower--friendly staff--easy to ride the light rail into St Louis for the ball game and dozens of great places to eatGenuine Hotels.com guest review
The hotel was in a great location. The room was clean and comfortable. The staff was pleasant. For the price it was a good value.Genuine Hotels.com guest review
"Not what we expected"
When arriving at this hotel it was very late, upon checkin our room had a terrible smell. When you are trying to transfer a sleeping 1 year old from the car at 2am smell is the least of your worries. After we were settled and I couldn't bear the smell I went to the front desk asking for air freshener, he offered to change us rooms but that was not an […] option as the baby was sleeping. Next morning the smell only seems stronger like rotting pizza! We all showered before leaving, there was mold where the walls and ceiling met and the shower curtian was slimey. Truly disappointing as we stay with super 8 often and this hotel does not live up to others. Two previous night were in another super 8 and was twice the quality. Read moreGenuine Expedia guest review
Breakfast was Awesome! Hotel was very nice and clean. Room was very comfortable. Would definitely stay there again.Genuine Hotels.com guest review
The hotel and room were very clean, quiet, and comfortable. The staff was excellent!Genuine Expedia guest review
"Good night's stay for the cost"
The room was clean, the hotel close to the highway and other POI. We would stay here againGenuine Hotels.com guest review
The humidity was horrid but not hotel's fault. Staff were outstanding.Genuine Hotels.com guest review
"Won't stay there again"
The hotel lobby had a bad odor, the elevator smelled strongly of stale cigarettes and the room was not cleaned well. The only positive experience was the gentleman at the front desk.Genuine Hotels.com guest review
The hotel staff was very friendly and our room was clean and comfortable. The hotel was conveniently located.Genuine Expedia guest review
Good value for cost of multiple night stay ...Genuine Hotels.com guest review
"Overnight stay for the Grand"
Our stay was so we could participate at the Grand in Sparta. Motel was comfortable and the breakfast hit the spot. About a 40 minute ride to the WSRC at Sparta.Genuine Expedia guest review
"Handy to interstate, shopping, restaurants."
Was surprised and pleased by cleanliness and helpful staff. Room was excellent for price, it was quiet for being in such a busy location, breakfast bar was a little disappointing (few choices).Genuine Hotels.com guest review
It looked like the hotel had been remodeled. New carpet, beds and linens.Genuine Expedia guest review
"Does the trick"
Elevator was out. There was nobody around on my arrival I waited about 5 mins. Only one employee on at 8pm and he was caring for guests and had to take the stairs as the elevator was out. Employees were all very friendly. Rooms were comfortable. Nice to have Microwave and Fridge in room. Rooms could use some TLC. Touch up paint and a little better cleaning […] but for the price it was just fine. Read moreGenuine Hotels.com guest review
Enjoyed--close to places we wanted to be--no problems.Genuine Hotels.com guest review
"Good For A Night"
I was in the area for a job interview, the front desk staff was nice and helpful, I came in early on red eye flight and they let me have my room 5 hours before check-in time. Overall, the hotel is a bit old and run down, but for 1-2 nights it is fine if you only need a no frills place to sleep. Several good restaurants on the same stretch of frontage […] road along with several other hotels of higher grade, but I expect that cost $40-50 more per night. Bed and room were fine, just has that old feeling to it. Read moreGenuine Expedia guest review
"Close to where we wanted to do things"
TV and light did not work in our room so we had to move all our things to a different room. Some one above our room over run the tub and we had water coming from our ceiling in the bath room.Ice maching was broke the first day of our stay it was fixed by day 2.Genuine Expedia guest review
"Great location and great service"
The only thing I disliked was that I wasn't able to open my window and let fresh air in. Everything was great for the price.Genuine Hotels.com guest review
"Worth every penny!"
Nice hotel for the right price. Near all the shopping and eating areas needed. Only knock is the cooling for the roomwas a bit weak but everything was great!Genuine Expedia guest review
Stayed here at 2 different times within 4 day period and hotel was clean and located next to a Houlihans and across from an Olive Garden restaurant. Only negatives would be no pool, doors are not automatic when you need to bring in luggage and the breakfast is barebones continental.Genuine Hotels.com guest review
"Reasonable for the price"
We paid $72 total for a Saturday night stay. The hotel had plenty of parking and is ideally located to restaurants like Houlihans next door and Olive Gardfn within walking distance . Although hotel is dated with very small bathroom everything was relatively clean and UG has an elevator . The breakfast is very simple and they have a hot waffle maker. […] No pool which would have been my only complaint although for the price and location that was OK. Also the Mall is 5 minutes by car on the opposite side of Route 64. I'd stay here again if the price remains reasonable. Read moreGenuine Hotels.com guest review
"Love this Hotel"
Stayed at this Hotel several times. Rooms r reasonably priced,clean,great service!!Genuine Hotels.com guest review
Hotel was clean and room was nice. Was a little disappointed with the service I got at check in, it was late and the guy hardly said anything at all didn't even tell us where our room was. Not the best welcoming to say the least. However the rest of the service we got the rest of the stay was just fine. Overall pleased.Genuine Hotels.com guest review
good price for overnight stay. clean and comfortable. quiet and desk clerk pleasant.Genuine Hotels.com guest review
"Sufficient and great location."
We enjoyed our experience here. The rooms were fine and breakfast wasn't too bad. You can't beat the price and location. We were on the first floor and there seemed to be a lot of noise until about 1030 pm. Other than that it was great! Will stay again!Genuine Expedia guest review
Very good stayGenuine Expedia guest review
"Great place to stop for the night."
We were on route from Florida to Salt Lake City and stopped in St. Louis for the night. This is a perfectly fine hotel to stop at with the family. The room had an odd smell to it, but otherwise everything else about the visit was excellent. The breakfast area was clean and the staff were very courteous. I would definitely stop here again on my way […] through. Read moreGenuine Hotels.com guest review
We were just looking for an overnight stop over on a long trip, and I did not expect much for the rate we got. I was impressed by the surrounding neighborhood, there were many dining options within close walking distance of the hotel, as well as some entertainment options very close by as well. I really enjoyed the breakfast that was served too.Genuine Hotels.com guest review
Response by Super 8 Fairview Heights, St. Louis Thank you for taking the time to fill out a review for the Fairview Heights Super 8. We are glad you enjoyed your stay and hope to see you again when you travel thru out great city. Julie Martin General Manager
"Needed hotel close to St. Louis"
The location of the hotel was great we went to a Cardinal game the night we stayed. It was very convenient to get to.Genuine Expedia guest review
Response by Super 8 Fairview Heights, St. Louis Thank you for choosing to stay at the Fairivew Heights Super 8 when coming to watch the St. Louis Cardinals. We hope to see you again next season . Julie Martin General Manager
"comfy bed,very basic room"
This wasn't as nice as most hotels in this chain. The hotel was old and very basic, but the bed was very comfortable. I thought the hotel was closer to public transportation, so it was kind of inconvenient for downtown STL. The free morning breakfast was not good. And there was a dirty shirt from previous guest behind the bathroom door when we checked […] in. Read moreGenuine Hotels.com guest review
Response by Super 8 Fairview Heights, St. Louis Thank you for staying at our Super 8. I am sorry you did not enjoy your stay and that there were problems with your room. We work hard to make sure our rooms are clean and I am sorry that was not the case during your stop. We are getting ready to go thru a major update this winter with new furnishings and mattresses. We hope you will give us another chance next time your in the Fairview Heights area. Julie Martin General Manager
It was a Nice place, clean comfortable. Staff was nice.Genuine Expedia guest review
"Basic, but satisfactory"
Nothing fancy about this place. However, it was clean, relatively comfortable, very well located for people travelling through St. Louis. Room was a little small but nothing horrible. I'd probably stay there again.Genuine Hotels.com guest review
"oldie but a goodie"
Sure its an older hotel but the staff was awesome, the room was clean and breakfast was just enough to get us on our way! What more do you need for an overnight stay? Thanks super 8!Genuine Hotels.com guest review
"Great stay for the price"
Great stay. The room was clean and the Super 8 was the cheapest in the area. The room was nothing fancy but worked well for my family. The location is ideal as many restaurants and shops are within walking distance. I would stay here again.Genuine Hotels.com guest review
"Nice and clean hotel close to all tourist sites"
Room was very clean. Staff extra friendly and helpful. Breakfast area was very clean and well supplied.would recommend this hotel to anyone.Genuine Expedia guest review
"Handy access to I-64 and St. Louis"
Clean, comfortable room; good location for easy access to MetroLink and downtown St. Louis. Quiet area makes for a relaxing stay!Genuine Expedia guest review
"Nice hotel near a wonderful food source"
It was wonderful! The bed was okay, semi-comfortable. No bugs in the room, nice air control, bathroom was clean and nice. Overall a really good stay. I would recommend it to others.Genuine Expedia guest review
good valueGenuine Hotels.com guest review
"Nice motel for overnight stay."
We have stayed at this motel on several occasions. It is clean, comfortable, and close to shops, restaurants, and the MetroLink.Genuine Expedia guest review
Well I stayed there while I met my family and brought my kids to stay for the summer. The room looked nice online, but none of the furniture in the room matched. The iron stopped working, the floors in the hallway where stained and had a bad smell.. The air conditioner went off a few times. I guess for the price if you're just stopping by and need to […] stay a night it's ok but not like a vacation spot. The staff was friendly Read moreGenuine Hotels.com guest review
Response by Super 8 Fairview Heights, St. Louis Thank you for taking the time to review our Super 8 . I am sorry that you did not enjoy your stay. We take our reviews serious and are working hard to improve your problems. We are curreintly getting ready for a remodel this fall ofn all of our furnishings, carpet, and bedding. We hope you will give us another chance in the future. Sincerely, Julie Martin General Manager
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