Service was good, but the cleanliness was poor. Trash can lids at breakfast area were filthy.Genuine Hotels.com guest review
Neighborhood is safe. Smells a bit. I stay in budget hotels all the time and this is the first time the thought has crossed my mind - "why can't they maintain this place a little better?" Overall cleanliness was just okay. Not much insight here, but this place was slightly disappointing considering the solid overall reviews.Genuine Hotels.com guest review
"close to St Louis and reasonable"
I was satisfied.You get what you pay for.Great location and friendly staff.Rooms are small and a bit outdated,but okay.Hotel had a bit of a smell to it.You could tell the hotel was pet friendly!Genuine Hotels.com guest review
The hotels location of the hotel convenient, the staff were friendly, the room comfortable, and we enjoyed breakfast. So overall the Hotel meet my needs!Genuine Expedia guest review
"Good with minor inconveniences"
Bed was hard but acceptable for one night. Toilet water ran at 2-3 minute intervals throughout the night so sleep was disturbed. Attentive front desk staff.Genuine Hotels.com guest review
My stay was comfortable the room was nice and clean.Genuine Hotels.com guest review
"Good for it's purpose- that's really all I can say"
My husband and I booked the Super 8 Fairview Heights for our trip to St. Louis because it was affordable and he used to live in the area. When we travel, we only really look for a safe, comfy room within a decent drive from or destination... and breakfast is always nice. The location was in a busy little area near a mall, stores, and restaurants. The […] front desk staff was always friendly. The breakfast was standard- waffles, cereal, yogurt, toast, and bagels. Not bad. The room we stayed in seemed to be muggy and damp the whole 6 days we were there. We weren't in it long enough to complain about it, mostly because we didn't feel like switching rooms (so I guess it wasn't that big of a problem). The bed was a little hard, but that's just my taste. All in all, our stay was decent and what we were looking for- good price, decent location, and a place to sleep. Read moreGenuine Hotels.com guest review
"convenient, comfortable, clean"
Good location, close to shopping and restaurants.Genuine Hotels.com guest review
The room was not very clean..was unable to watch television in the evening due to poor reception..bathroom is in need of repairs.Genuine Hotels.com guest review
"Good for a couple of nights"
Beds not comfortable, mattresses need replacement. The hallways smelled musty and hallway carpets are disgusting. Hot breakfast waffles were available.Genuine Hotels.com guest review
Good place to stay. Nothing fancy, but the beds were extremely comfortable and everything was clean. It met our needs.Genuine Hotels.com guest review
Very comfortable and affordable. Not a lot of frills but staff VERY nice and helpful.Genuine Hotels.com guest review
Staff was great. The bathroom was a little dirty. I like the fact that since we were staying 2 nights that when the staff cleaned they left our personal belongings where I left them.Genuine Hotels.com guest review
It was the worst hotel stay I've had. The room was terribly nasty. I was disgusted and couldn't even wear socks in the room because the carpet was so nasty. The room was tiny. The least they could've done was clean the front door and the walls in the libby where the food was. When I told the attendant, when asked how was my stay, that the room stunk […] and I wasn't happen, he said, "Ok, thanks for staying." ugh! Total disappointment!!! Read moreGenuine Hotels.com guest review
The location was great! For the price the hotel was great too. Nothing special.Genuine Hotels.com guest review
"Passing through stay- Good for price"
We just needed somewhere cheap and nice to stay while passing through. This was great for the price! The rooms definately need updating, but was clean. I wasn't sure when booking if was far enough from East St Louis, but was well past the city and the area was very safe. There were a ton of restaurants around it and other hotels. We would stay there […] again. Read moreGenuine Hotels.com guest review
"It seemed a little scarey at first, but got better"
The facility was a pretty run down and "rustic". The bad: There was drywall falling down from the front door wall as you opened and closed it. The mini sofa was pretty badly stained. The good: The bed was extremely comfortable, the room was pretty large and clean clean. The hotel staff was very friendly and helpful. Not too many amenities to speak of. […] It's pretty much "bare bones". Overall though, for the price, location ( close to the freeways and places to eat) and customer service I would stay there again. You just have to get over the initial shock of how it looks. Read moreGenuine Hotels.com guest review
"Super 8 - Fairview Heights, IL"
Good hotel for the money, decent breakfast, good location, friendly American/English-speaking staff. Room had a microwave and refrigerator which was really nice. Bathroom was nice size. The carpeting had a lot of dust all around the baseboard area and that makes me a bit uncomfortable, but overall, good stay.Genuine Hotels.com guest review
"Good Hotel, good cost for activities in St. Louis"
Nice Hotel, Good neighborhood, several good resteraunts neerby, close to St. Louis.Genuine Hotels.com guest review
"super8...fairview heights Illinois"
Very quietGenuine Hotels.com guest review
My husband and I stayed at this Super 8 which is convenient to our daughter's house and we found the hotel comfortable and the one lady at the front desk who checked us in and out was extremely friendly and made us feel at home. We would stay there again. Clean, smaller room than we are use to but we are only there to sleep.Genuine Hotels.com guest review
"Would have be very good except for...."
Wifi was dead both nights from different in-hotel equipment failures. They should consider having redundancy or spares on site. Fridge had a major resonate vibration that would show-up periodically resulting in my unplugging it every night. Somehow housekeeping forgot to refresh my room one day. These are all easily solved perhap flukes and the core […] fundamentals of the hotel were otherwise great. Really appreciated the free breakfast. Read moreGenuine Hotels.com guest review
"Ask for rooms together, got rooms far apart."
When we booked the hotel we specifically asked for rooms beside each other and non-smoking. When we arrived at the hotel we were booked on seperate floors. They then accomodated us with providing two room that were down the hall from each other. One non-smoking and one smoking. We were not very impressed with the hotel. The location was great and the […] staff was friendly. It just would have been nice to get the rooms we requested in our reservation. Read moreGenuine Expedia guest review
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