Enjoyed our stay...definitely will come back!Genuine Hotels.com guest review
Front desk person got all excited because she could give us an upgrade. Told us we would be in a suite (so we tipped her.) It was not a suite althoigh it was spacious with jaccuzi tub and on the 31st floor with views. Hallways brightly lit and wide. Hotel felt a little old and tired. Same with casino.Genuine Hotels.com guest review
Response by IP Casino Resort Spa Thank you for taking the time to share your feedback regarding your recent visit to IP Casino Resort Spa. We are terribly sorry to learn that your upgrade did not fully meet your standards. Your comments are greatly appreciated, as your feedback helps us to improve overall guest satisfaction.
It was great already planning another tripGenuine Hotels.com guest review
The rooms were nice but the food lacked, the elevator system was confusing, it was hard for me I could just imagine how it would be for an elderly person!Genuine Hotels.com guest review
"Not that bad"
Stayed one night in a 2 queen room was not the cleanest room runner and decor pillows were dirty and buttons were missing. The bathroom was all rusty and the toilet wouldn't flush. Kids want to go swimming but the pool closes at 7 and didn't open till 11. It seemed like they were renovating some rooms. Might try again after they redo all the rooms. […] Casino was kinda small. Read moreGenuine Hotels.com guest review
"THE ROOM AND MY STAY AT IP WAS TERRIBLE"
i WILL NEVER STAY AT THE IP AGAIN. THE ROOM WAS MISREPRESENTED AND DID NOT LOOK ANYTHING LIKE THE ROOM I SAW ONLINE WHEN I BOOKED. EVERYTHING ABOUT THIS STAY WAS COMPLETELY HORRIBLE. THE AMOUNT OF MONEY I PAID FOR THE ROOM WAS RIDICULOUS.Genuine Hotels.com guest review
"My Stay at IP"
Only a one night stay, but the hotel was very nice. We had the buffet, which was good, but not in any way equal to the buffets I have had in Las Vegas.Genuine Hotels.com guest review
Thought I had booked a non smoking room however, when I checked in was told that I had booked a smoking room. Attendant was helpful in booking a non-smoking room for me. Have allergies !Genuine Hotels.com guest review
NiceGenuine Hotels.com guest review
The room was hot could not get it cooled off, everything else was great!!Genuine Hotels.com guest review
Room was perfect. Buffet was great. No complaintsGenuine Hotels.com guest review
winderful experience, although the view from our room could've been a lot better than it was, who wants to look out the window to a parking lot and a construction site. But over all the experience was great. Service and cleanliness was an A+Genuine Hotels.com guest review
"Great Hotel and Casino"
I was there on business and the hotel was convenient to the job site, on our down time we all headed to the casino for some fun and I came out and won like a bandit.... We would recommend this hotel for anything and everything.... We got the job done and had a great time.Genuine Hotels.com guest review
"losing money in biloxi"
stay was fine.. rooms were ok.. problem with hvac first night. maintenance. responded promptly nice casino resort.. late night food options (restaurants) slow service.. room service was much faster.Genuine Hotels.com guest review
"Too Much HOT Water"
I have stayed at the IP before and it was really great. I was only there for 1 night and when I got up in the morning I went to take a shower and all I had was HOT water.....not luke warm.....HOT water. NO Cold water. I did not even have Cold water at the sink in the bathroom. I was there on business and was on a tight schedule so before I left I called […] the operator and told her the problem and she said they would check it out. I went and physically checked out of my room and the lady at the check out didnt even apologize or offer any type concern. It was the hottest shower I have ever had. It was necessary to take a shower since I was on my way to business meeting. I wont stay there again if I can help it. Very disappointed. Read moreGenuine Hotels.com guest review
After staying at the Beau Rivage the last few trips to Biloxi. I must say the IP is a much better hotel and very trendy. Rooms are spacious with a great view! Save your money and stay with IP. Friendly staff and much better service.Genuine Hotels.com guest review
The hotel staff weren't the most helpful, but our overall stay was great! Fyi...you have to pay extra for a frig if you don't have medical condition.Genuine Hotels.com guest review
Everything I could have asked for.Genuine Hotels.com guest review
"Excellent Back Bay Location"
The Hotel staff could not have been more helpful. The room was large and well-appointed and the restaurants were very good.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
Had a great stay. Would stay again...Genuine Hotels.com guest review
The IP offers a great discount rate with lots of amenities. My husband and I don't gamble but he enjoys watching people at the game tables. The sports lounge has good food and the flat screen TV's at each table make it a nice place to watch TV sports.Genuine Hotels.com guest review
"Nice Comfy Rooms"
Paid for a deluxe room through hotels.com, got to the hotel, & was somehow upgraded to a premium, with no extra charges. However the hotel does put a $100 hold on the card used to check in & it takes about 3 days for the hold to come off. The room was nice. Very retro-y. Didn't care much for all the red in the room, but it was nice. The bed was very […] comfy. Only complaint I have about the room is that our bath tub backed up while we each took our showers. So we had to stand in about 6 inches to a foot of water throughout our entire showers. We stayed on the 23rd floor, & everytime we needed to use the elevator to either go up to the room or down to the casino or lobby, we had to wait at least 5 minutes MINIMUM. We once got stuck on our floor waiting to go down for almost 15 minutes, & never even heard not one of the three elevators pass by our floor. The IP definitely needs to do something about their elevators in the hotel. Read moreGenuine Hotels.com guest review
This was our second time in Biloxi and we were happy at the IP. The staff was excellent, they even helped us get into a show that was sold out at another casino. The only problem we had was with the distance from the IP to the other casinos. There is a trolley bus though that runs frequently for a nominal fee. Just make sure you have a time sheet.Genuine Hotels.com guest review
Very nice hotel. The staff was very friendly and the rooms were very clean.Genuine Hotels.com guest review
The hotel was in a great location. The service was great. The only thing I did not care for was the cigarette smoke that I still smelled although I was on a non smoking for.Genuine Hotels.com guest review
It was my birthday week, i went to florida, for 4 days, stop in biliox to finish my trip . It was the icing on the cake to finish my week. Loved my stay.Genuine Hotels.com guest review
"Good Choice For a Fun Time"
Overall, I was favorably impressed with the IP Casino Resort. Although I stayed there on a relatively quiet Tuesday night, the casino had some of all of the games going and the casino was reasonably spacious so it wasn't all jammed in together. I had a very good pizza at the Italian restaurant (although they closed early, a pet peeve of mine, they did […] let me order To Go). My initial room was on the end of the floor and the Wi-Fi signal was too weak to use, they did upgrade me to a suite in the middle after trying unsuccessfully to help me log on for an hour. The people were nice and the suite was good. I'd stay there again when I return to Biloxi. Read moreGenuine Hotels.com guest review
"Very Nice Stay"
The hotel is an excellent facility. We got a great rate, but that is spotty based on shows and activities in town. We enjoyed our short stay.Genuine Hotels.com guest review
"Overall Nice--not good when traveling with Kids"
For the price, the hotel is good. Never been in a Casino-Hotel and didn't stay there for the Casino. I have kids, so I will not recommend this for kids as hotel is pretty big and you have to walk a lot from the parking to the check in/elevators. Has a weird small because people is smoking everywhere. Hotel staff was great, changed my room to accommodate […] my needs. Read moreGenuine Hotels.com guest review
"great place, nasty front desk clerk."
the room was very queit which after driving as long as we had that was sooo nice. my daughter has asthma and it was a bit dusty. Also the air vent literally blows on your head as you lay in bed if it is on. other than that the room was nice. VERY quiet. Now the woman that cheked us in at the front desk was TOTALLY the reason i will NEVER return to this […] place. She was so rude and so snippy and sooo unplesant after driving for over 6 hours, being tired, and worn out it was jsut too much for my taste. I spoke to the supervisor. I do not allow people to speak to me so rudely and i do not appreciate the fact tht it was done in the presense of my daughter! Read moreGenuine Hotels.com guest review
"Can't wait to come back."
Great price and overall excellentGenuine Hotels.com guest review
"Smells like cigarettes everywhere"
I do not recommend this hotel for pregnant women or for families with small children. You have to pay extra for cribs and a fridge. The smell of cigarettes is everywhere. Even in non-smoking rooms and gambling areas. The staff for the most part was courteous but at checkout I wasn't even asked how my stay was and just got given a scripted two sentence […] blurb. I have now learned my lesson to truly review amenities prior to booking. Read moreGenuine Hotels.com guest review
"Good value overall"
Disappointed that the Italian restaurant was not open on Thursday night. But other than that, the room was clean, the staff was very professional and friendly. The AC was kind of strange. When it was on, it cooled the room down quite well, but when it cycled off, the room did get a bit warm. Since I was only there for one night, it wasn't that big of […] a deal. Water pressure was good. Read moreGenuine Hotels.com guest review
"Best play to stay on the Mississippi gulf coast"
Great staff, clean, and nice rooms with very comfortable beds. Nice sports bar with top-notch bartenders. Very convenient location on the I-110 spur.Genuine Hotels.com guest review
The place is like a maze. Need more signs showing where things are. Need drinking water in rooms. A money changer near hotel check-in had an incomplete dispense and it took 30 minutes for someone to show up.Genuine Hotels.com guest review
Response by IP Casino Resort Spa Thank you for your feedback regarding your experience at IP Casino Resort and Spa. These comments have been shared with the appropriate departments. We do apologize for the delay while waiting for service for the ATM. They are owned by an outside company that services them when there is an issue. Again, we appreciate your feedback that allows us to continually improve our service levels and overall guest satisfaction.
Enjoyed the stay!Genuine Hotels.com guest review
"Friendly staff, excellent service, good restaurant"
Had a great time. All aspects of the hotel were excellent, e.g. restaurants, gaming, excellent rooms and great overall atmposphere.Genuine Expedia guest review
One of the best stays ever. Food,service everything was great. Cant wait to go backGenuine Hotels.com guest review
The room was out dated carpet worn and splitting at the seams. The staff was very nice and helpful except in the 1st floor casino. The greeter barely lifted his head and grunted the answer to the question I asked. The bartender was annoyed that I didn't order my drink quickly my husband ordered a beer so he stomped off to retrieve that and just stood […] there staring at me no expression, smile or conversation. Very rude! The pool is is a must if visiting during the warm weather. It big and warm but not to hot they have good music playing as-well-as something playing on the jumbotron television. The bartender at Quinch is awesome! Very friendly everyone at the pool was great. This hotel is worth the stay if booked through Hotels.com but I would pay full price. Read moreGenuine Hotels.com guest review
"nice place good deal"
Got a good deal on a 1 night get away. Fun place. nice casino.Genuine Hotels.com guest review
The bed was hard !!!! No sleep at all!!!!Genuine Hotels.com guest review
"Good place to stay"
Nice hotel. Clean and comfortable. Elevator set up was kind of a pain. Nice spa/gym area. Nice pool area. Staff courteous and helpful. Def would stay again.Genuine Hotels.com guest review
"Busy hotel, great service"
We stayed here for a weekend away together. Biloxi offers a lot of options for casinos. Hotel was reasonably priced for weekend rates. Rooms are slightly dated but I think a renovation is scheduled to begin this fall. Staff was very courteous. Casino is nice and is not overly crowded. Location is away from some of the other major casinos but is only […] a couple of minutes drive from the main beach blvd. We will visit again Read moreGenuine Hotels.com guest review
I've been here several times and enjoy it each time. Great place to stay.Genuine Hotels.com guest review
"Nice, HUGE hotel"
I liked the hotel, but not the smoking. The rooms are REALLY nice! The bathroom is pretty. (lovely architecture)Genuine Expedia guest review
We stay here traveling from Washington State to Florida. Every experience has been great. Very nice rooms, nice casino. I do wish they had more restaurant options, but there are plenty of choices close by. We will stay here again and recommend to our friends.Genuine Hotels.com guest review
"Lovely hotel close to everything needed"
I really liked my stay. Hoping to spend my 7th year anniversary there with my spouse.Genuine Expedia guest review
"Excellent hotel at Biloxi"
The room is big and clean. Excellent , will stay in this hotel when returning to Biloxi.Genuine Hotels.com guest review
Had a great time there. Nice room and comfortable.Genuine Expedia guest review
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