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1 room,  2 adults 
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Room 1:

Hotel Pennsylvania - New York

40.749955, -73.99137
2.5 stars
401 7th Ave, New York, NY, 10001 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $129
available on 05/26/13
Price Match Guarantee
2.8 6613 5

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    Landmarks near Hotel Pennsylvania

    • Penn Plaza Pavilion Hotels - New York 16 yards
    • Madison Square Garden Hotels - New York 50 yards
    • New York Penn Station Hotels - New York 110 yards
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    Overview of Hotel Pennsylvania - New York

    With 1,705 guestrooms on 26 floors, the historic Hotel Pennsylvania is one of the largest hotels in Manhattan - and one of the most centrally located. The budget-friendly hotel is across from Penn Station, a hub for Amtrak and commuter trains, Greyhound buses, and several subway lines. In the same complex, you'll find Madison Square Garden, where you can take in a Knicks game or headlining concert, or enter your prized pooch in the Westminster Kennel Club Dog Show.

    Located on Seventh Avenue (aka Fashion Avenue), the hotel is within steps of top shopping: trendy retail shops and Macy's flagship department store are 1 block away. The iconic Empire State Building is a 10-minute walk east of Hotel Pennsylvania, and the neon lights and Broadway theaters of Times Square are a 10-minute walk north.

    Fuel up for exploring New York at City Perk, the hotel's 24-hour coffee shop. Stop by Lindy's restaurant for American deli fare and a slice of world-famous cheesecake. The Irish pub Stout is a great place to watch the game and have lunch or dinner. Statler Grill is a classic New York steakhouse with city views. A complimentary fitness center is onsite for workouts between meetings or sightseeing. If you prefer aquatic fitness, the hotel offers discounted passes to an adjacent health club with an indoor pool.

    Need to get a little work done? The 24-hour business center (surcharge) provides computers, printing, and high-speed Internet access. Wireless Internet access (surcharge) is available in the lobby and other common areas.

    Image of Hotel Pennsylvania, New York
    2.8 out of 5 Fair (6,613 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I loved the convenient location, great price & cleanliness of my room. by Zello  from Kensington, MD on 05/13/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $129
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Penn 5000 - 1 Dbl Bed

    Superior - 1 Double

    Superior - 2 Doubles

    Superior - 3 Twins

    One Bedroom Suite

    Penn 5000 Club - 1 King

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • Minimum Spring Break check-in age is 21 years old.
      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Pets allowed
    • Carte Blanche
    • Minimum check-in age is: 18
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Maximum number of pets per room: 2
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • American Express

    • Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • 24-hour business center
    • Air-conditioned public areas
    • Ballroom(s)
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 26
    • Shopping on site
    • Suitable for children
    • Television in lobby
    • Total number of rooms - 1705
    • See more facilities
      • Computer station
      • Luggage storage
      • One meeting/conference room
      • Parking limited (surcharge)
      • Parking nearby (surcharge)
      • Street parking (metered)
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Daily housekeeping
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Private bathroom
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Climate control
      • Pay movies
      • Premium TV channels
      • Refrigerator (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Parking (surcharge)
    • Parking garage
    • Parking nearby
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Shoe shine
    • Tour assistance
    • Use of nearby fitness center (discount)
    • Valet parking
    • View more services
      • ATM/banking
      • Beauty services
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Fitness facilities
      • Laundry facilities
      • Medical assistance available
      • Multilingual staff
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Lindy's - This American deli and restaurant is famed for its cheesecake. Open for breakfast, lunch, and dinner daily.

    City Perk - This 24-hour coffee shop serves sandwiches, pastries, and desserts.

    Recreation

    Hotel Pennsylvania's spacious fitness center provides cardio and strength-training machines. Guests also receive discounted day passes to the adjacent Bally Total Fitness, which includes exercise classes and an indoor pool.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for wireless Internet in all public areas: USD 10.95 per 24-hour period (rates may vary)
    • Valet parking fee: USD 51 per day
    • Valet parking fee for large vehicle: USD 61 per day
    • Pet fee: USD 25.00 per pet, per stay
    • Refrigerator fee: USD 35 per night
    • Rollaway bed fee: USD 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum Spring Break check-in age is 21 years old.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    All hotels in New York, New York, United States
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    Area map

    A short guide to Midtown West

    Some of NYC’s best-known landmarks are north of 14th and south of 59th—or Midtown Manhattan. Its western half is home to Manhattan's largest venues: the Javits Center and Madison Square Garden. In the Garment District, designers try to stay a cut above fashion's latest trends. Nearby, Hell's Kitchen is hot thanks to Restaurant Row. In one block on West 46th, diners can dash from Bangkok to Brazil.

    see all hotels in New York

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Penn Plaza Pavilion - within 100 meters
    • Penn Station - 0.00 yard
    • Madison Square Garden - 0.00 yard
    • New York Penn Station - 100 yards
    • 34 St. - Penn Station (Fashion Av.) - 100 yards
    • Manhattan Mall - 300 yards
    • 34 St. - Penn Station - 300 yards
    • New York W 32nd St. Station - 300 yards
    • 34 St. Station (Herald Square) - 300 yards
    • Macy's - 300 yards

    0.50 - 1.0 mi

    • New York West 30th Street Heliport (JRA) - 1600 yards

    1.0 - 3.0 mi

    • New York East 34th Street Heliport (TSS) - 1.1 miles
    • New York East 60th Street Heliport (JRE) - 1.8 miles

    3.0+ mi

    • New York Downtown Manhattan Heliport (JRB) - 3.5 miles
    • 103 St. Station (Lexington Av.) - 3.6 miles
    • New York LaGuardia Airport (LGA) - 6.5 miles
    • Teterboro Airport (TEB) - 8.2 miles
    • Newark Liberty Intl. Airport (EWR) - 11 miles
    • New York Kennedy Airport (JFK) - 13 miles
    • Linden Airport (LDJ) - 16 miles
    • Caldwell Essex County Airport (CDM) - 17 miles
    • Morristown Municipal Airport (MMU) - 23 miles
    • White Plains, NY, United States (HPN-Westchester County) - 29 miles
    • Farmingdale Republic Airport (FRG) - 30 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 31 miles
    • Belmar Monmouth Executive Airport (BLM) - 40 miles
    • Princeton Airport (PCT) - 43 miles
    • Islip MacArthur Airport (ISP) - 47 miles
    All hotels in New York, New York, United States
    Reviews
    • All (6613)
    • Business (812)
    • Romance (253)
    • Family (714)
    • Friends (407)
    • Other (4427)
    2.8 / 5
    Fair

    Score breakdown (from 6,613 reviews)

    • 5.0
      (473)
    • 4.0
      (1488)
    • 3.0
      (1970)
    • 2.0
      (1390)
    • 1.0
      (1284)

    Average rating for:

    • Cleanliness
      2.7
    • Service
      2.8
    • Comfort
      2.6
    • Condition
      2.3

    Reviews: Overall

    • < Previous
    • Page 1 of 133
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    Hotel Pennsylvania - New York
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    ana
    US

    Hotel Pennsylvania - New York
    1.0 / 5
    Poor
    "Disgusting experience"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    I strongly recommend not to go to this hotel even if it saves you some money. It was a horrible experience from checkin to checkout. Not to mention the very rude manager and staff, the contdition of the room was smelly, the floor was muggy. It is not a hotel condition. We had to go out and sleep at another location and we came back after days and the […] room was already checked out to another person! This hotel has a nice lobby but dont get tricked. Read more
    Genuine Hotels.com guest review
    6 night trip in May 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Too noisy the first night (big game at Madison Sqare Garden right across from our window!) Cramped quarters the 2nd stay. Rm. 1384 had a slow draining sink and no fan in the bathroom to take the steam away. But it was close to the RR Station.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    The hotel id very old it refurbishing. It does not look clean at all
    Genuine Hotels.com guest review
    6 night trip in May 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair
    "Hotel Transylvania"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This hotel should be renamed Hotel Transylvania. It is scary - right out of "The Shining". I had my room changed twice during my stay - filthy filthy filthy
    Genuine Hotels.com guest review
    4 night trip in May 2013
    never again
    US

    Hotel Pennsylvania - New York
    5.0 / 5
    Outstanding
    "Great Location. Great Price."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I loved the convenient location, great price & cleanliness of my room.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Zello
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    May 12, 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    5.0 / 5
    Outstanding
    "If you don't like your room, ask for another one."

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      1.0
    The first room we were given was absolutely atrocious, dingy and dark with a view of the side of their building. I called the front desk to express my disappointment and we were upgraded to a 2 room suite, with 2 huge windows overlooking the city! Overall I was very pleased with our stay but truly shocked that they tried to put us into the first room […] we had. Really in need of some improvements! Read more
    Genuine Hotels.com guest review
    3 night family trip in May 2013
    Cheryl
    US

    Hotel Pennsylvania - New York
    1.0 / 5
    Poor
    "Not worth saving the $"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    The hotel was built in 1911. It is very old and hasn't been updated. It has a funny, old musty smell. Not worth saving the extra buck.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    Cory
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair
    "Eh"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    It's beautiful as soon as you walk in but the people were rude, the rooms were nasty! Luckily I had Lysol with me! I wiped down the toilet and the rag was brown, the towels had stains, and I was afraid to take a shower!!!!!! Great location but trashy place!
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Sarah
    US

    Hotel Pennsylvania - New York
    4.0 / 5
    Excellent
    "Truly a great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Super close to Madison Square Garden, Empire State Building and 10 blocks from Times Square. 34th st Penn station right there. Food is not an issue as its all in working distance. This hotel is huge and while the lobby is in great shape the rooms are a different story. While they are spotless, the room is small and in dire need of remodeling. A paint […] job in the hallways and rooms would turn this hotel into a higher star. The continental breakfast was nice as well. All was fresh.. Housekeeping was phenomenal and the staff great. I will for sure, stay here again.. Read more
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    Lynn
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    our room was very draby plaster was falling off walls could use apaint job bathroom was in bad cond . mainly tub . Was definately not worth the money .Needs to be updated
    Genuine Hotels.com guest review
    2 night trip in May 2013
    UnHappyConsumer
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good
    "Location is the only good thing about Hotel Penn"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Staff at the lobby is rude. Internet is not included, they have normal Internet for $11/Day and premium Internet for $15/Day... got premium, but the premium service is very slow. Ripped off furniture and bed sheets in the room.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    5.0 / 5
    Outstanding
    "excellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a wonderful stay . We enjoyed every minute the room was spacious and the convience of the hotel is in the center of shopping area we didn't realize how close every thing is. We would gladly return
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good
    "Fine for Short term and location"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    We needed something close to Penn Station and this is directly across the street. It is a large hotel that serves tourists and tourist groups. The lobby is loud and busy. The hotel lobby staff was brusk and rather rude. The floor off the elevator on the 9th floor was typically littered with discarded candy wrappers or napkins, etc... The room was fine […] and not as small as I was expecting. The mattress was old, but the linen was clean. Small but clean bathroom with hot water. Some street noise was heard on the 9th floor, but did not disrupt my sleep. Read more
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    crg
    US

    Hotel Pennsylvania - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    nc01
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair
    "hotel penn"

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      1.0
    • Condition
      2.0
    I always stay at Hotel Penn. because it is extremely convient, close to everything, always has a room available and is the cheapest around. It is however the most uncomfortable hotel I have ever been in, small, and the pillows are horrible, like laying on a flat pancake so remember to bring your own if you go there. oh and if by chance you happen to […] forget something like a toothbrush or toothpaste, forget about them haveing one for you as a curtesy, nope you can buy one in thier overpriced store! and dont pay extra for the continental breakfast, NOT WORTH IT AT ALL!!! Read more
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    Christine
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair
    "Drab but convenient"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    The service and rooms are second rate. There was chipped paint, old fixtures, etc. Nevertheless you couldn't beat the convenience of being across the street from Penn Station.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Staff are not helpful. Poor hygiene and rooms are old.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Teresa
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Apr 25, 2013
    Lei
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good
    "Right near Penn Station"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The room was very clean and we felt very safe. It was an excellent location. The rooms were not up to date but ok. The beds were hard and towels were stained. No amenities. Right next to Penn station and the empire state building
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good
    "Good location to transportation"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    Room was clean ,breakfast was better eating out,the free breakfast was poor bread and coffee in a very hot room no veneration .
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    4.0 / 5
    Excellent
    "Close to everything"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Very satisfied with the location and how easy it was to walk to most of the sights. Lots of good food and shopping close buy the hotel.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    4.0 / 5
    Excellent
    "Problem Extending Stay"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    I have been staying in this hotel since the 1970s and can't think of a more convenient location for anyone coming in by train or bus. I have never had any complaints about their service before. However, during my last stay there, I tried to extend my stay at the hotel by one day, and at the same rate. I have done this many times before by simply calling […] down to the registration desk where I was given the coutesy of the same special rate I got through Hotels.com or pay their higher rate. This time, they insisted I rebook with Hotels.com but that I would also have to check out and check back in! This meant having to pack up and leave the room, leaving my baggage in their storage for a good bit of the day. For this reason, I gave up on extending my stay. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good
    "They made an error and tried to correct it."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    We made our reservations through Hotel.com and paid up front. The regular price for a double bed was $109.00, but we wanted a King size, so paid an extra $45.00 for the extra size bed. When we checked in, there were no king size beds available and they assigned us a room with two double beds (they called them queen size, but they weren't.) When I went […] to get the King, there was NONE available, so they said the room would be free. I thought that was more than fair and appreciated the fact that they ackowledged the mistake and tried to make it as fair as possible. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair
    "Cheap Cheap"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    that's all you need to know... if all u need is a place to maintain your luggage while you go explore NYC then this is your place.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    GC
    US

    Hotel Pennsylvania - New York
    1.0 / 5
    Poor
    "Most Disgusting Place Ever"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    I was absolutely grossed out by this place. The walls are dirty and paint is peeling. The mattresses and sheets are stained. The rugs are stained, dirty and smelly. It was too hot and you could not turn off the a/c. The elevators are noisy (like someone in the basement is turning the crank). Never again.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    KAC
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair
    "Make Sure you Check the room"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    My coworker stays here and he did not experience the same things as I did. The air conditioner didn't work cause it was a heating unit. You could see the settings. The walls were paper thin. The water pressure in shower didn't always work. The shower head was low and the size of a half dollar.
    Genuine Hotels.com guest review
    4 night business trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    5.0 / 5
    Outstanding
    "Perfect."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Fantastic.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    My stay was very nice. Great location staff was very helpful. The room was clean and comfortable. I would indeed stay there again. Thanks for the useful information from the staff.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    4.0 / 5
    Excellent
    "close to attractions and good price"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    If I had to rate your hotel on the first person at the front desk I met - your rating would be MUCH lower. She was rude, uninformative and doing personal business while waiting on us. However, what changed our opinion was the rest of your staff and other folks at the desk and other sites who were helpful and friendly. This first person is not doing […] your hotel any favors. Read more
    Genuine Hotels.com guest review
    Other trip
    Apr 21, 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good
    "3 days in NYC"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    Best location. Very old and not very clean. Too expensive!
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Benoit
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good
    "Aging but recent common area work helps"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I stayed here for the first time in 1972. The location in great - penn station, Macy's.......
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    RAM
    US

    Hotel Pennsylvania - New York
    5.0 / 5
    Outstanding
    "Great Value!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Excellent location in the heart of the city. Easy access to subway and bus stations. Close to all major attractions.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Highway Star
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2013
    Aiskel
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good
    "Needs a deep cleaining"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The location couldn't be better. We were attending an event at Madison Square Garden. The lobby was large and well maintained however the room was very small (not unusual for NY) and in need of updating and a deep cleaning. You could tell that the furniture hadn't been moved in a very long time as there were large areas of dust piles. The lamps on the […] end tables were dusty as well. The only outlet in the bathroom didn't work at all; luckily there was an outlet in front of the mirror over the desk. Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Michelle
    US

    Hotel Pennsylvania - New York
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Apr 19, 2013
    ailyn
    US

    Hotel Pennsylvania - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    wonderful stay. Hotel improved from last time.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair
    "WOW"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Rooms in serious need of upgrade. Paint peeling off of walls. Bed frame was broken and needs new carpet. Front desk staff very pleasent. Location was the saving grace of this trip. If you dont plan on spending time in the room, This is the place for you. I might stay there again if it's only for a few days.
    Genuine Hotels.com guest review
    3 night trip with friends in Apr 2013
    Vic
    US

    Hotel Pennsylvania - New York
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Body Soul
    US

    Hotel Pennsylvania - New York
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Apr 16, 2013
    A Traveller
    US

    Hotel Pennsylvania - New York
    3.0 / 5
    Good
    "Great location, Nice Staff, OK room"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    The room was not the nicest, but manageable for a night's sleep which is all we were looking for. In desparate need of update and maintenance (very 70's-80's decor) but seemed clean enough. The staff was very nice, especially the housekeeping crew. This is a great location for anything in NYC especially MSG.
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2013
    A Traveller
    US
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