"Great airport hotel, but no free Wifi"
For a quick overnight stay near HKG airport, this hotel is the best--it is physically connected to the airport terminal, so you can walk back and forth for dining, train to/from the city, etc. I stayed at this hotel for one night and thought it was elegant and offered several great amenities, including two pools and an exercise facility. The only downside […] was that only 30 minutes of Wifi were free per device, per 12 hours. A business-oriented hotel connected to an airport really should have free Wifi for all customers. Read moreGenuine Hotels.com guest review
We stayed at this hotel at the beginning and at the end of our trip for one night each time. At the first time we stayed at the club level. The second time - not on the club level. I was surprised that the non club level room was much more worn down , wall was dirty and just felt older. The club level on the other hand was newer and cleaner. Should […] not be such a difference. The location is perfect , gym is good. Surprisingly quite for an airport hotel. As far as pricing - not worth the price but the hotel can get away with $250 a night because of it's location. Read moreGenuine Expedia guest review
"Convenient to Hong Kong airport"
The two biggest drawbacks to this hotel were the fact that we had to wait in line 40 minutes to check in and that internet in the rooms was not included in the price. They did allow 30 minutes of free internet in their lobby. Having said that, the room itself was spectacular and very comfortable and clean.Genuine Expedia guest review
"Mr Stuart perks"
Hotel is joined to the airport terminal .you can get an airport view one side of hotel or seaside view from the otherGenuine Hotels.com guest review
"Homg Kong Airport Hotel"
The Regal has lost its luster and is in need of room renovations. Still has a great location that can't be beat. Lobby is nice and 30 minutes of Free WiFi. The rooms are getting to the point that I question a return visit as the tubs looked unkept.Genuine Expedia guest review
"Nice hotel close to airport"
The bathroom toilet broken, keep flushing and making noise. the lighting not convenience.Genuine Expedia guest review
"Convenient and Clean"
It was comfortable and convenient. Very clean. When landed though it took us close to 45 minutes to check in, only drawback.Genuine Hotels.com guest review
"Overpriced and Filthy"
Nearly $250 (USD) for one night, only to find: 1) Nail clippings on the floor and desk, 2) Stains on the sheets, and 3) Wet towels in the bathroom. Also, you get the 'privilege" of paying for Wifi and you must pay for EACH DEVICE. So here is what you should do: take the airport express into HK, get a similar quality hotel in the city for 1/3 the price, […] and spend what you saved on dinner in the city. Read moreGenuine Expedia guest review
The accommodations were perfect. The restaurants were delicious . The staff was great. The convemience of the airport next door and train into the city was fabulous.Genuine Hotels.com guest review
"Okay Hotel Near the Airport"
I was disappointed with the hotel from the beginning. What I thought was a good gesture from the hotel was false. They ran out of bedrooms with a single king bed. I agreed to their upgrade on an executive floor with two twin beds. What was advertised in all the literature at the front desk was that if you were to stay at the executive floor you could […] get complimentary treats and drinks at the lounge. When I walked into the lounge, they asked me for my room number. They looked me up and told me that I was only getting the upgraded room, but could not partake in the lounge. I felt insulted as they asked me if I wanted to pay to use the lounge in front of the other guests. An upgrade should be a premier experience and not what they might select. It should not differ from the literature that they were promoting. Read moreGenuine Expedia guest review
"Old hotel close to the airport"
Pro: location (connected to the airport) Cons: very old furniture, unprofessional staffsGenuine Expedia guest review
"Very convenient airport hotel."
Great location, helpful staff. Pricey for the size room but location, location, location.Genuine Hotels.com guest review
I"ve stayed at this hotel often only due to its convenient location steps outside the airport terminal. The hotel has failed to update its rooms and the attitude of the workers in the restaurant apparently know the monopoly they have. if you want convenience this is the place but don't expect anything else.Genuine Hotels.com guest review
"Hassle free travel"
Stayed two nights before flying back home after living a year in China. Stayed in executive floor and felt it was worth the extra. Airport train alows easy access to the city and hotel allows hassle free getting to airport for departure. It's a win- win.Genuine Hotels.com guest review
Thank you!!!! I had another wonderful stay at this hotel. Everyone was so accommodating and helpful. My room was very clean and relaxing before my flight the next day. I highly recommend this hotel for convenience and comfort before and after flying through the Hong Kong airport.Genuine Hotels.com guest review
We asked for early check in as our flight arrived at 6 am and late check out with departure the next evening at 8pm.The check in staff suggested that we pay $100 extra per night for upgrade to Executive Lounge. It was the best suggestion as the lounge provides breakfast and cocktail hours. The lounge is nicely appointed and the staff courteous. Prefer […] having breakfast there instead of having to go to a public restaurant. The manager Iki suggested The shuttle bus to city gate was a good experience . Went there to shop, had lunch and took the cable car to Nygong Ping to see the Buddah.Shuttle can also take one to Disney . We recommend the upgrade as the early check in and late check out in itself was worth it. Maybe we were there at low season and the room was available. Read moreGenuine Expedia guest review
"Nice hotel by the airport"
We chose this hotel because we knew we wanted to have a hotel within walking distance from the hotel. The restaurants and food service were very expensive, so we chose to eat at the food court in airport. We had stayed at this hotel 10 yrs ago and now it seems as if the hotel rooms are showing their age.Genuine Expedia guest review
"Great location -- adjacent to airport terminal"
Great location. Very average hotel. Wish that they didn't charge extra for in-room internet access.Genuine Hotels.com guest review
"Nice hotel! Very close to airport!"
I enjoyed my stay and it helped me rest a bit before my next flight! Very convenient.Genuine Expedia guest review
price was high for the traveler,wi-fi was NOT free,room and service just okGenuine Hotels.com guest review
My stay was good but ended up very dissatisfied particularly when I paid a hotel room for US$441.94 and not even being given a receipt, is very disappointing indeed which meant that I could not recover my costs. I also do not come from Nigeria, I am from Papua New Guinea the Hotel need to have the right information on the invoices and receipts. Thank […] you for your attention. Read moreGenuine Hotels.com guest review
After a 13 hour flight then another 4 hour flight from Narita, I was expecting a quick check in and nice room at around 11:30 pm. I had to wait 10 to 15 mins to get my room. When I arrived the carpet was very dirty, the glass top desk and shelving were cracked and in need of replacement, the curtains were torn and wouldn't close and there was nothing […] in the mini bar. Not a good experience for this hotel and having to pay over USD$200. Glad I was there only one night. Read moreGenuine Expedia guest review
"I never even got in the room!"
I unfortunately made the mistake of booking the wrong dates due to travel from Europe - mistake on my part. BUT as I already had paid Expedia, I asked if the credit be carried forwards and to have the room for that night. I had just travelled 24hrs from Norway and was very tired - had another flight 6 hrs later. Asked for compassion, none given - would […] not bend at all. So I fully paid for the room and got nothing. Had to go back into the airport and wait. will never book here again and advise others not to as well. Read moreGenuine Expedia guest review
Everything was pretty nice - but having to pay for internet service was a drawback.Genuine Hotels.com guest review
"All good except internet service"
Hotel located at the airport and very good for an early flight. I booked thru Hotels.com. The hotel web said "free internet" but it only applied to direct booking. The internet service at the lobby is only.good for 30 min. Since I use the email as a main communication (lost cell phone in this trip), I will not stay any hotel without a free internet […] service. Read moreGenuine Hotels.com guest review
Convenient location but the quality of the room seems to be a 3 star versus a 4 star hotelGenuine Hotels.com guest review
"Stay here for convenience"
Only reason to stay here is convenience if you have an early morning flight the next day. Rooms are spacious and very nice. They do keep the airport noise out. Service is very slow and they charge for internet which is enough to keep me away next time.Genuine Hotels.com guest review
"Great for overnight transit"
If you need a place to lay your head for a transit flight through Hong Kong, this hotel is adequate! There's a bridge that takes you directly to the hotel, so getting there is easy once you've gone through Customs & Immigration. The rooms are surprisingly quiet considering you are next to the airport too!Genuine Hotels.com guest review
"Rooms were dirty"
I had to wait over 45 minutes to check in and it was 1am in the morning. The rooms are dirty. The bath tub shower door is not even a full glass door. Water spills out when you shower and the toilet doesn't flush well.Genuine Expedia guest review
"Happy to recommend this hotel"
Hotel was immaculate ! Staff super efficient, polite and friendly. Great command of English. Amenities modern and directions to the hotel from the airport well placed. Convenient to walk to. Made my overnight stopover in Hong Kong very pleasant!Genuine Hotels.com guest review
Stayed in the club level with excellent service.Genuine Hotels.com guest review
"Convinent location for resting before my flight"
Easy to find and very close (attached) to the airport. We landed in Hong Kong around 9PM and had a flight the next morning to Taipei. Staying here was the best option since it allowed us to get additional rest and not have to wake up early and rushed to get to the airport. The room was clean and the bed was comfortable and large (double size). The only […] issue we found was no free internet and the walls are a bit thin - we had woke up in the middle of the night from noises in the next room. The airport has free wifi though so you can walk out to the airport terminal. The airport terminal has everything you need such as Starbucks, 24hr McDonalds, 7-eleven and more. Read moreGenuine Expedia guest review
"Good location, need better room inventory control"
Stayed here few times overnight in transit. Located right at the airport with walking access. Staff attentive and the rooms are clean but had to wait at least an hour each time before they could come up with a room at check in. Room inventory is not efficiently controlled and due to last minute room allocations, the service items are not consistent. […] Air conditioning was not sufficient in some rooms and the room temperature control unit did not respond to different settings. Room wifi is not included in the rate and only two devices were allowed per payment. Will stay there again due to the location and the cleanliness but they need to plan their inventory better or they will lose customers. Read moreGenuine Expedia guest review
"Not What We Expected"
When making our reservation, we asked for a non-smoking room. When we arrived, we confirmed at check-in that we were being given a non-smoking room. However, when we got to our room, we found that it reeked of cigarette smoke. During the night, I ended up with a headache from all the smoke smell.Genuine Expedia guest review
"Convenience to HK Airport"
Let's face it - you stay here because it is connected to the Hong Kong airport. And for that - it gets 5 stars. Hotel check in and check out is tedious - be prepared, of the many times I have stayed here - I am always shocked and amazed that their check in/check out process is so time consuming. I walked up directly to the front of the line to check […] in - and by the time I was called to a live person - it was 20 minutes later - and there were now 12 people lined up behind me. This is not an exaggeration - and it was midnight at night...so people just want in their rooms and to go to bed (most of us have EARLY morning flights). Lastly - be PREPARED - finding an electrical plug in your room besides in the bathroom and/or in the nook where they have the coffee pot - it's just not going to happen. I am supposing as it takes so long to check in - they haven't updated their computer systems, as in the rooms - they LOOK updated in the decor - it's just in reality - they are not really ready for prime time 21st century living (hello - we need electrical to charge our phones, ipads, etc.). On the positive - beds are comfy, and the rooms are clean. Did I mention it was convenient to the HK airport? That is probably the best feature. Read moreGenuine Hotels.com guest review
"Great for overnight stay at airport"
This hotel is attached to the airport for maximum convenience. My flight was delayed and i didn't arrive until 3 am. My flight the next day was at 4 pm. They let me check out one hour late at no additional charge.Genuine Expedia guest review
"Overnight stay at Regal Airport Hotel"
Easy access from airport is a bliss !!! Especially if you have a short overnight stopover.Genuine Hotels.com guest review
This hotel is very convenient when landing in Hong Kong. It is quite pricy.. but after a long flight, it is a sight for sore eyes! I stay here each time I arrive and depart from Hong Kong.Genuine Hotels.com guest review
Consistently high quality and maximum convenience to airportGenuine Hotels.com guest review
"Great Place to relax after a 14 hr plane ride"
This was my first time visit to Hong Kong and there were many unknows to navigate, but it was nice to be able to get through airport customs walk across the breeze way straight to the Regal. The hotel was a wonderful place to catch some much need rest before starting the rest of my adventure.Genuine Expedia guest review
"Convenient hotel for HKG transit"
I had an over night layover at HKG at the end of a very long business trip and I just didn't want to deal with the hassle of finding a hotel. I decided to try the Regal because of its location. It is pricey, but no more than any other airport hotel. I was pleasantly surprised with the quality of the room and the service provided by the staff. I highly […] recommend the Regal if you have a layover at HKG. Read moreGenuine Expedia guest review
"Great location attached to the airport"
It is all about location, I just needed a place to sleep before an early flight and this did the trick.Genuine Expedia guest review
"Can't beat it for convenience."
The only hotel that is attached directly to the airport. Amazingly convenient to get to the gates. Apart from the fire alarm going off in the room (malfunction), everything else was copacetic.Genuine Expedia guest review
When I got to the room the AC was not working. Then when it was working to keep the temp comfortable was difficult. I also think that he Internet connection should be included in the price of the roomGenuine Hotels.com guest review
"Could be better for that price."
if can't afford to stay in the executive floor than I think you can find better hotel for the same price. Be carefully using your internet because they will charge for every device that you connect. The breakfast in the bottom floor is not very good either. Make sure you have an adapter because there is only 1 socket to connect your computer and it […] is the Hong Kong standard connector. Is basically located in the airport so it is very convenient if you have an early flight. Read moreGenuine Hotels.com guest review
"I stay here all the time!!"
Perfect location inside the HK airport but thats all. Nothing in the surrounding area. Perfect for the next day flight. I return time and time again and have never been disappointed. Great staff.Genuine Hotels.com guest review
"Nice to be next to the Air port"
Geting room from Expedia mean a bad treatment by the Hotel .Genuine Expedia guest review
"Super convenient access to Airport and buses!"
Everything was awesome except that you don't get free WIFI in your room. You only get 30 minutes free in the lobby every 12 hours.Genuine Hotels.com guest review
If you want to be close to the Hong Kong Airport this is the place. The fitness room is adequate. This hotel has all the facilities, but the condition is more like that of a Holiday Inn Express in the USA. The restaurants are acceptable. The Chinese restaurant is good. I would recommend this hotel if this is the type of hotel a person is looking for. […] The hotel fits the price for Hong Kong. Read moreGenuine Expedia guest review
"Perfect spot to recover from transPacific flight"
The last thing we wanted to do after 24 hrs of travel was to add a hour getting to our hotel in Hong Kong. Moreover, arriving near midnight the added travel was daunting. The Regal Hotel was perfect for resting our bodies and refreshing our minds. Literally a short walk down an enclosed concourse, there was the hotel. The next morning we retraced our […] steps to the airport and took the airport express MTR into Hong Kong. It was clean, accessible and met our need for refreshment. Read moreGenuine Hotels.com guest review
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