"I'll be back"
Spacious, comfortable, clean room. Well equipped kitchen. Nice pool and hot tub and very good breakfast. The staff was very friendly. I will definitely stay here again when visiting family in the area.Genuine Hotels.com guest review
"0ff the beaten path"
Decent hotel for the price. Average in all areas. Decent breakfast each morning. Funny smell in room and flickering vanity light annoyed me. But if paid the same price I would stay there again.Genuine Hotels.com guest review
"Near St. Paul and Minneapolis"
Great hotel for the price. The location to the twin cities was perfect and the suite is the best option with kids.Genuine Hotels.com guest review
This hotel is very noisy, the heater in the room came on frequently and was very loud, kept us awake. Could not turn up the volume on the TV high enough to hear it over the heater. Had to use closed captioning to watch a movie. Noises from showers and toilets in other rooms very loud, and noises from the hallway were easily heard. The hotel itself is […] very clean and comfortable and the staff was great. Probably wouldn't stay here again. Read moreGenuine Hotels.com guest review
The hotel was wonderful for the price; however after shopping all day on Saturday (Mall of America and IKEA) we just wanted to go back and sit in the hut bub; apparenlty there was a Kids Birthday party and there was a accident in the pool area.Genuine Expedia guest review
"Much nicer than anticipated."
The size of the room and the abundant furniture including the two TV's were a pleasant surpriseGenuine Expedia guest review
"Beware the pet fee!"
The size and cleanliness of the rooms was nice. As was the refrigerator and two TVs. However, the microwave was broken and both the pull out couch and bed were incredibly uncomfortable. It was hard sleeping there for 2 nights.....I certainly would not want an extended stay! The biggest disappointment was the $100 pet fee. Though listed as a pet friendly […] motel, the Expedia description does not mention that there is a $100 pet fee. We were only informed of this at the time of check in, and were very frustrated that this wasn't made clear at the time of booking. Read moreGenuine Expedia guest review
The hotel and staff were very helpful and their services were high quality. I would stay here again.Genuine Hotels.com guest review
As this was a Marriott derivative, we knew it would be clean and reasonably up to date. The suite was generously sized, and we were quite comfortable, although the bed was a little less supportive than what would be expected. The separate living area and bedroom was nice, as was having two large LCD TVs in the suite.Genuine Expedia guest review
"Residence Inn Roseville"
Nice place, great for a family as the rooms have space for more than two, the breakfasts were good and the hotel was clean and we felt safe in the neighborhood around.Genuine Hotels.com guest review
"Very comfortable stay!"
11/19/14 gadgetguy63 Madison, Wisconsin
I stayed at the Residence Inn in Roseville MN for three days and it was a very nice hotel. The room was a two bedroom suite with full kitchen and two bathrooms and a living room making it feel like a stay at home. The bed was very comfortable, making for restful sleep at night. Breakfast was served in the lounge every morning and was quite tasty. For a midrange hotel this stay was very comfortable.
"Charges after departure."
11/08/14 MaryAnn C Pataskala, Ohio, United States
Stayed here two nights, received bill for $305.00 on departure. Hotel arbitrarily billed credit card $405. Upon checking my Marriott profile ( platinum member over 100 nights so far this year) found pet fee added. 1. Didn't have a pet and 2. Any good hotel manager should have the common courtesy to call a guest if they planned to add charges to a bill AFTER departure stating something different than the receipt I left with. I will of course dispute this charge on my credit card, and will report this hotel to Marriott Corporate; I have called hotel and been advised they can't remove the $100 as the manager added the charge. Aside from that the hotel was ok, but rooms smaller than most residence inn, needed a ladder to climb into the bed, it was about five inches ABOVE top of night stands, carpets stained, bathroom very, very small, had to practically get into tub to close door, will not stay here on next visit to Minneapolis area.
"Made a sad time so much easier"
11/04/14 eas555 Englewood, Florida
We celebrated my late father's life in MN and chose this extended stay hotel for my mother and other visiting relatives. We were not disappointed - thanks to how solicitous the staff was in meeting our needs and how reasonable the rate was. Melissa, the gm, exchanged emails with me ahead of our stay to make sure we had the room we wanted reserved. Our dates were fluid because of funeral arrangements, etc. and she was very accommodating. Thanks to Mary H. at the desk and Isabel in the breakfast room for chatting with Mom :) and making her feel welcome. This was the best rate we could find for a 2 bedroom, 2 bathroom, full kitchen (with all pots/pans, cleaning supplies, etc.), dining area and living room with pull out couch and we tried airbnb as well as other sites. Convenience of laundry facilities, small store, great pool and hot tub and an elevator for those with disabilities made our stay even better.
"Comfortable Stay with Professional Staff"
10/15/14 Wizard1849 Union, Maine, United States
Located in a prime area that provides easy access to Minneapolis & St. Paul and all of their offerings. Would be a perfect location to travel to the State Fair, as it is just a short drive. Once you walk into the door one is greeted with a smile and positive, customer-oriented attitude. Upon check-in we were in time to partake of the manager's special. Offered good selection of food and drink. We enjoyed a tasty morning breakfast the following morning, which all are included in the hotel's rate. The room was equally one that offered us a comfortable place to recharge our batteries after a day on the road but with a kitchen that let us prepare food of our liking as opposed to ordering in or having to go out. Definitely recommend this hotel to anyone needing a place to stay as you pass through the Twin Cities. Easy access to freeway system but yet quiet. If back in the area, would definitely stay at the Inn again.
"A wonderful place to stay"
09/22/14 eppshel Mattoon, Illinois
My 93 year old dad and I recently stayed overnight at the Residence Inn in Roseville. From the moment we arrived we were greeted by friendly faces and offered assistance by several staff members. One employee who overheard me comment that the bed my dad was going to sleep in was very high told me he would get help to lower it. Within minutes he was back and the bed was brought down to a more comfortable height. Everything was neat and clean. The morning breakfast was very good and I don't think I could find something to complain about if I tried. I want to thank the staff for making my dad's first trip in many years so pleasant!
"It was bad service overall."
09/12/14 taylena B
I had made reservations online then had called up to the hotel and spoke with someone named mike he said it was set and to come. I get there he claims he never talked to anyone there were no more rooms and that i couldnt use the discount after a certain time i got from a family member. He gave me so much incorrect information. I was upset it was hard getting a room after that. He also told me he was the only one working and that i couldnt speak to a manager nor did he have the number. A week later i called up there to speak to a manager to let them know what happen. Again i spoke with and mike who claims he an assiant manager. He told me he could not fix nor help me. And that nobody else wqs there i could speak with. And that melissa was the general manager and was not there. This was the WORST experience i ever had to deal with, exspecially dealing with getting a room. The residence has bad quest service.
"Mold, Large Cobwebs, and Foul Smell"
We chose this place for a two week stay because we had great experiences with Residence Inn in other cities. After checking out three separate rooms we had to settle for the one that seemed the least filthy since the Minnesota State Fair was happening and there were no other hotels to go to. What we found here: Pieces of old, unidentifiable food on the carpet, mold underneath the sink and cobwebs that measured a foot in length and height. The matresses were saggy and very uncomfortable. The kitchenette had built up grime around the stove top, the sink, and elsewhere. Management was rude and unaccomodating as we asked to switch rooms due to the filth. Every table in the breakfast area was dirty, crumbs were left on the tables and floor throughout the eating area every day with staff members walking about and doing nothing. Do yourself a favor and do not come here. We will never be back.
08/19/14 MinnesotaJag Minnesota
I like staying here. I like having a kitchen area so I can eat a little healthier when traveling. Fitness room and pool both. Easy to get around in this area to the mall and many restaurants. Got a little noisier than normal this time but quieted down rapidly. Staff always pleasant and helpful. New luggage carts that are great! I stay here whenever I can get a room for the price I want to pay.
07/25/14 Loving L Chicago, Illinois, United States
Easy to find and very accessible. Facility is up to date and great amenities. Free wifi and continental breakfast. We stayed in a studio which had a queen sized bed and a pull out couch, kitchen, sitting area and a nice size bathroom. Because of the family outing we traveled with food, so having a full size refrigerator and the options for cooking was a plus. The rooms were decorated nicely and were all the same. Plenty of space and very cozy.
"Nice lobby and breakfast area. Room just okay."
07/04/14 mbeth82 Litchfield, Minnesota
We checked in at 1:30 pm and were told the rollaway we desperately needed was not available and wouldn't be available at all during our stay. We had to go out and buy a blow-up mattress. The front desk clerk wasn't even very nice about the whole thing. The pull out couch was very uncomfortable to sleep on. It was very lumpy and old. The morning clerk was very friendly and the breakfast was good.
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