Residence Inn by Marriott Phoenix NW/Glendale - Peoria

Horrible service... Do not stay here.

Genuine Hotels.com guest review

My husband and I were visiting in Sun City for a family reunion and could not have been more pleased with the location and quality of this hotel. The staff was very friendly...everyone from the breakfast buffet staff, the maintenance people, and the front desk crew. All were smiling and always helpful. The location was fantastic surrounded by great […] restaurants and shopping. The next time we are in the area we will stay there again! Great job by everyone! Read more

Genuine Hotels.com guest review

Stayed here with my husband and 8 month old for a visit with family in the area. Room looked to be recently updated, was very clean, convenient to have a kitchen for making bottles I was surprised to find paper towels provided on the kitchen, a small thing but was nice. One morning while eating breakfast a staff member saw we had a baby and quickly […] grabbed us a high chair for him. Later when my son knocked all our napkins off the table a staff member brought us new ones before we could even realize our were on the floor. Staff was very accommodating, gave us a room at the end of the hall so we wouldn't have to worry if our baby began crying in the middle of the night. Hotel was close to the freeway and plenty of food and shopping options around. Will definitely stay here again on our next visit and would definitely recommend this hotel - which is big for me (my husband calls me a "hotel snob" as too much work travel has spoiled me in to liking more expensive hotels). Read more

Genuine Hotels.com guest review

The property is very new and very clean. There is all the shopping and eating that you will ever need to do nearby. If you need to get to Scottsdale, it only takes 30 minutes. I would suggest not getting a room that is facing the highway however. I would suggest 3rd floor.

Genuine Hotels.com guest review

The room was great. Everything we expected. The service was awesome and accommodating. The hallways were unappealing. Needed to be vacuumed the whole weekend. Did not look like it was done until the Sunday on the day we left. The parking was terrible. We had to park in the hotel parking lot next door. There was not one open spot.

Genuine Expedia guest review

Clean and convenience... The location is great!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Fantastic!!! Everything was great. Staff was very, very helpful and friendly.

Genuine Expedia guest review

'had a great stay. The hotel is close to restaurants, shopping & main roads. I enjoyed the clean & spacious suite, the workout room, the breakfast and the friendly staff throughout the building.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I've never stayed in a Residence Inn and I won't again. For a Marriott property, this is a bad choice and bad value. It was nice of the maid to take all of my clothes and put them in Lost and Found so that when I came back to the hotel at 1130pm, I couldn't get my clothes back. Nice touch.

Genuine Hotels.com guest review

The breakfast was unusually elaborate and well-attended. I am surprised they can have such a nice breakfast and so many "extras" throughout the day as they did for this price. This was a perfect place for my family to stay. Great value.

Genuine Expedia guest review

Rooms were great, with kitchenette and very comfortable bed. Walking distance to ballpark to see Padres during Spring Training. Excellent free breakfast and geat coffee.

Genuine Hotels.com guest review

Very nice! It's location was very good with excellant restraunts and activities in the emediate area.

Genuine Expedia guest review

Easy drive to Stadium area where I was attending a conference. Awesome location if you are into pre-season baseball with two teams playing nearby. Lots of restaurant choices within walking distance. Very nice hotel with good breakfast and friendly staff. The hotel said they were booked, but Hotels.com had rooms reserved and I got in for about 1/2 p […] rice! Read more

Genuine Hotels.com guest review

Spent 2 nights and was pleasantly surprised by the cleanliness and friendliness of the place. Have never stayed at a Residence Inn before and liked the amenities. It was super hot (high '90s) and the air conditioning worked like a dream. Walking distance to quite a few chain-restaurants (this is Phoenix).

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I have always enjoyed staying at a Residence Inn...however this one was not up to their level of excellence....the bed was supposed to be a king it was NOT...the lack of work space with working outlets was a big problem...and the fact that their Happy Hour was not available at this location all made for a place that I will not stay at again when in […] the area Read more

Genuine Hotels.com guest review

Bed was comfortable and AC worked well on 110-degree days. Breakfast was as good as that at other, more-expensive hotels at which I have stayed. Hotel computer was "infected" and could not be used to print boarding passes - clerk was busy and missed the key minutes to get me an "A" group pass on Southwest. Two treadmills in fitness room, but one was […] broken. Lastly - there was no clerk for checkout at 11 am on Sunday. I waited more than 10 minutes - no one! Price made up for shortcomings. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This hotel, specifically this room, is in need of total renovation. Peeling wallpaper, unsatisfactory bed, poor lighting, uneven floor, and many more small items that require attention. The refrigerator listed about ten degrees probably due to an uneven floor. The staff we encountered were pleasant. I think this hotel had a three and a half star rating. […] If the rating system is accurate I will only look to five star in the future. Read more

Genuine Expedia guest review

The 2 bedroom suites were a lot smaller than I expected... and for the price. The staff was great and it was a nice hotel.

Genuine Expedia guest review

Everything was so convenient, it was like living at home. My only suggestion is to do away with the key door cards and replace with keys or something. I had to have my key card reset numerous times (about 5 times, and no, I didn't put it near my cell phone, etc. I kept it isolated and it still repeatedly did not work. I especially appreciated the […] wonderful housekeepers. They were so nice, professional, and helpful. The desk staff were also outstanding. Read more

Genuine Expedia guest review