Great Stay, central location and very hospitable serviceGenuine Hotels.com guest review
They were very accommodating and allowed me to change to a handicap room as I had forgotten my specific needs when making the reservation. The valet parking was outstanding. Only shortfall, breakfast was not very organized although they tried.Genuine Hotels.com guest review
"very nice stay"
It was a nice stay, very clean and friendly. Only set back was that I did not enjoy paying $25.00 for parking even though I'm handicap.Genuine Hotels.com guest review
"Convenience in Beverly Hills"
The kitchen/living area of the suite was very spacious. The staff were all smiles and helpful. The full breakfasts were fantastic. Exercise room was a bit cramped but reasonable machines.Genuine Hotels.com guest review
We chose the Residence Inn for its location and rates, which were both great. Lots to see and good restaurants within walking distance, but also a safe, quiet neighborhood. A grocery store is just up the block. Easy driving distance to Santa Monica, Hollywood, and La Brea Tar Pits, etc. The room was very clean but a little cramped. For example, we had […] to shut the bedroom door before we could walk around the bed. The kitchen was clean and full size. Service was friendly. The free breakfast was good, with outdoor seating available. It was the perfect spot for a family weekend getaway. Read moreGenuine Hotels.com guest review
"Close to see all the important sights! Free Wi-Fi"
The location of the hotel and the size of the room were the best aspects of this hotel. Centrally situated in West Los Angeles and is 20 minutes away from Westwood, Hollywood, Universal Studios and Santa Monica. 30 minutes away from Manhattan Beach. The rooms were large, but rather dated. Room service on some days was excellent and on others not so […] much. The valets in parking were borderline rude. The morning breakfast was average at best. Overall 3.5 stars- front desk was polite and helpful! Read moreGenuine Hotels.com guest review
"Convenient location - interesting neighborhood"
The hotel staff was truly the nicest I have experienced and helped to make the stay most enjoyable. The room we got was at the end of a hallway so while there was no view I prefered the peace and quiet tremendously. I loved the bed - very comfortable, and it was great having our own little kitchen/fridge. The location is just south of Beverly Hills […] in a very interesting Pico Blvd neighborhood with signs in both Hebrew and Arabic. Felt very interenational staying there. The happy hour and morning meals included were wonderful as well. Read moreGenuine Hotels.com guest review
"close to seminar site"
Enjoyed my stay very much. Room was comfortable and clean. Staff was very professionalGenuine Hotels.com guest review
The front desk was lovely, but housekeeping did just a moderate job, especially in the bathrooms :(Genuine Hotels.com guest review
"LA Biz Trip"
The breakfast was the best part and even better...it was included in the rate!Genuine Hotels.com guest review
"Great hotel for minimum money"
We arraived this hotel after staying at the Mirage hotel in Las Vegas. We were worried that the hotel will not be suficiant. however we had a great surprise! This hotel is great with large rooms and great location.Genuine Expedia guest review
"Don't be deceived--there's no pool!"
One of the main things we wanted was a swimming pool for us and our son to play in. They don't have one. The web site shows a picture of what looks like a swimming pool but it's just a big hot tub. We felt deceived. We FOR SURE would have chosen another hotel if it had been more clear. Not only that, but you have to take the elevator all the way down […] to the cellar to get there. Honestly, it was kind of creepy. We made the best of it since we didn't have time to switch hotels but I was BUMMED. The rooms were clean and comfortable and the breakfast was actually really delicious. So if a pool isn't a big deal to you, go for it. For the price we were charged we definitely could've gotten a hotel with a nice pool. Read moreGenuine Expedia guest review
"Retain Your Receipt After You Checkout!"
The hotel was nice. I liked the location near Beverly Hills and close to all tourist spots in LA. My terrible experience with this hotel was not from the facility, but the service. The hotel charges about $30 per day for parking, which is unreasonably expensive. The hotel is essentially sneaking up on your hotel bills by making the parking really expensive. […] Well, I knew this in advance. Anyhow, I stayed at the hotel for 3 nights. I checked in after midnight on first night. At the checkout, the hotel staff shows me a bill that says 2 nights parking. I was pleased with the decency, because I thought the hotel took off one night because I had checked in after midnight. The clerk told me, "you are good to go, sir" I should have asked for receipt. I was too lazy and I trusted that the charge was final and I left. After coming back home, I see that they changed the amount on the charge. I called them and asked them what happened and they said they made a mistake on final bill by not including the one night and they charged me for 3 nights. I got upset, not because they charged me for three nights but because they change the amount without telling me. I told the staff and the person said he will notify the manager with my number, and I have not heard anything since. This was a terrible experience. I have traveled to a lot of places and never had a big brand name like Marriot change bill amounts after I left behind my back. Don't go to this place Read moreGenuine Expedia guest review
The staff was always very friendly and attentive. From the Valets to the breakfast staff to the front counter attendants. My only complaint has to be with the cleaning staff. Even though we would leave a tip they failed to keep refilling our coffee packets and sugar substitute. They also used a peculiar smelling cleaning product.Finally, there is very […] restrictive parking, but we would stay there again. Read moreGenuine Hotels.com guest review
"Excellent hotel to feel as home."
I used the shuttle service to work and coming back. The service was always on time. Breakfast everyday and snack food on Monday, Tuesday, and Wednesday night was excellent.Genuine Expedia guest review
"Service above all"
The location was very convenient to family near Century City, and the room was very comfortable and nicely appointed. We enjoyed the breakfast in the morning but were in too much of a rush to have as much as we would have liked. The most outstanding attribute of the hotel, however, was the service. Without exception, each staff member we encountered […] was exceptionally courteous and eager to meet our every need. We would definitely go back. Read moreGenuine Hotels.com guest review
It was excellent!Genuine Hotels.com guest review
For making too much noise !?Genuine Hotels.com guest review
Everyone was so polite and accommodating. This location was very close to great restaurants and I felt totally safe walking around at night.Genuine Hotels.com guest review
Having picked the hotel out of a hat, my expectations were low. What a surprise! I had a beautiful room, sparkling and clean. The breakfast was a big bonus -- including my favorite oatmeal and the omelets of choice (I could have lived without the citric acid aded to the eggs but still...). Also yogurt, fresh fruit, all of my favorites. The hotel staff […] was extremely gracious -- such a plus when you're on the road -- answering questions including how to connect to the internet -- another plus. I also liked the van -- which more than once took me to my destination. I'd give this hotel a thumbs up & definitely recommend it. Read moreGenuine Expedia guest review
"Awesome hotel, room,space and price. Try it."
I was so impressed about the room. They have used the space appropriately and very convenient. I like the set and also getting a free continental breakfast was also a big deal. The only thing that should be upgraded was the internet access that was said to be free but not connecting well enough since most places nowadays has free wi-fi and very good […] communication. Thanks a lot. Read moreGenuine Expedia guest review
"In the heart of Beverly Hills and close to sights."
I really enjoyed it. The residence Inn is always pleasant and offers excellent service.Genuine Hotels.com guest review
"Fine Hotel with nice ambience and service"
We stayed in the Two bedroom suite and it was fairly okay.. For a hotel of its standard, the decor was nice and the staff was more helpful than we had expected them to be. Looking at the location, there is quite a nice distance to everywhere, not much though.. Only bad thing was the view from the view. There was actually no view, just anotgher buiklding […] lined parallel to ours very close - no street, nothing.. Otherwise, the kitchen and all was okay.. Read moreGenuine Hotels.com guest review
"Great Price for Above Average Hotel"
Very comfortable room. Hotel building older but very nice. The staff was great. The only thing that I saw that could be upgraded is the room doors. They could be upgraded to a more secure door.Genuine Hotels.com guest review
Wonderful hotel!Genuine Hotels.com guest review
"Great Hotel for Everyone"
Although you have to pay for overnight parking, its worth it. Signs on street are deceiving and received a parking ticket, more expensive than the cost of parking.Genuine Expedia guest review
"Great hotel for family"
A practical hotel for a family or a long stay for a group of friends. The bed was hard and uncomfortable. The complimentary breakfast buffet was superb.Genuine Expedia guest review
"great location - the rest is just OK"
I've stayed here many times. the location is great but the hotel needs to shape up. it's getting old and starting to smell, even in the rooms. The rooms are very comfortable but some parts of hotel need a major make over starting with the sorry excuse for a gymGenuine Hotels.com guest review
Terrible service level everywhere specially at restaurant and valet parkingGenuine Hotels.com guest review
"didn't expect this from residence inn"
Beautiful decor, their quality of service is very high for a 3 star hotel,Genuine Hotels.com guest review
Solid stay in a convenient location. Good rooms, comfortable. Only minor issues is cost of parking (inconvenient valet) and noise from hallways/adjacent rooms.Genuine Hotels.com guest review
"Great hotel for families"
The staff was helpful and attentive. The location was good. Complimentary breakfast was ok but a little disorganized, too small serving space.Genuine Expedia guest review
Great service! Clean and quiet.......what more could you ask for?Genuine Hotels.com guest review
I booked two nights here for my parents on thanksgiving, and they loved it. Studio apartment style rooms are clean, cozy, well laid out, and have proper kitchens in them. Location is relatively central in LA as well. 10 min to santa monica, 10 min to downtown, a nice walk to beverly hills.Genuine Hotels.com guest review
"Good Hotel with poor Internet"
Their internet service needs upgrade, badly. After numerous calls to the tech support people who seemed to be chasing ghosts, I got one guy who knew what he was doing and said they had too many concurrent users for the setup there. The proliferation of devices appears to have gotten ahead of their network, so they need to upgrade the bandwidth and […] routers. Read moreGenuine Expedia guest review
"Friendly and helpful staff"
Very comfortable stay.Genuine Hotels.com guest review
"oldish but really central/convenient"
Hotel public hallways not well kept but room was immaculate, comfortableGenuine Hotels.com guest review
In Beverly Hills for a weekend wedding. The room was in good condition and clean. AC worked very well. It was quiet & comfortable. The breakfast was better than we expected. It's in a nice area of town. Would definitely stay there again.Genuine Hotels.com guest review
The breakfast buffet was very disorganized but the roooms were large, quite and very clean and the price was a steal. I could stay there again.Genuine Hotels.com guest review
The rooms are to small. The living room in the 2 queen room is for the suit cases because the rooms are too small to put the bags in them. I was so disappointed that the rooms and bathrooms did not have ventilation which made the air recycling is really hard :). This hotel is very unrecommended.Genuine Expedia guest review
location of hotel is execellent , size of the room is v.good and all access are availaibleGenuine Expedia guest review
"Dont' be late fpor breakfast!"
I was pleasantly surprised at the size and comfort of the room. Lovely and extremely clean. Breakfast was supposed to go until 9:30. I got there at 9:15 and they had put nearly everything away except the waffle griddle. I think if you say it is served until 9:30, everything should be available until 9:30. While a very nice property, it is not close […] to any attractions. Parking is expensive. Read moreGenuine Hotels.com guest review
Room was clean and spacious, bed not the most comfortable. Breakfast was pretty Good for free and the staff was very nice and helpful. Reasonable price for the area an I would stay again.Genuine Expedia guest review
Room smelled like latex paint. Toilet seat was dirty. Tub drains slow. Sheets looked like they hadn't been changed. Front desk was responsive and helpful. Valet was quick but it's $25 a night ($22 a night for self park).Genuine Hotels.com guest review
"Marriott got it right"
Everything was clean, functional, spacious and friendly and effective staff. Car valet staff exceptional. Great value. Will use as regular LA platform. Great kitchen.Genuine Hotels.com guest review
very satisfied. we arrived at midnight and the room that we had booked wasnt available. we were upgraded to a 2 room suite, which was fantastic. unfortunately, we only use the hotel to sleep, so, no chance to enjoy the amenities of the room. good value..Genuine Hotels.com guest review
Great service, convenient location, clean and comfortable room. Only issue was the expensive parking, $22 for self parking and $25 for valet. Overall a great experience.Genuine Expedia guest review
"Residence Inn by Marriott, Beverly Hills"
The junior suite was clean and the bed was comfortable. There was an adequate living space and a nice kitchenette with appliances. The actual bathroom was big but the bathroom sink area, the closet, and bathroom door all shared the same small space. This made it difficult for 2 people to move around and function in that area. A poor design. We could […] not take advantage of the included breakfast so we wasted that money. Read moreGenuine Hotels.com guest review
"Residence Inn Marriott"
I thought the location was great for what we were there for and that was siteseeing and taking in dinner along with a Jazz Club.Genuine Hotels.com guest review
Wow! just stayed at the newly renovated Residence Inn Marriott Beverly Hills...nice surprise. Great value, clean spacious rooms, nicely renovated, super comfy bed/pillows, good amenities, nice staff too. Definitely recommend it....found on Hotels.com and took a chance. Glad I did.Genuine Hotels.com guest review
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