All hotels in Edmonton, Alberta, Canada
1 room, 2 adults
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3.3 / 5Good

Score breakdown (from 779 reviews)

Average rating for:

  • Cleanliness
    3.5
  • Service
    3.7
  • Comfort
    3.3
  • Condition
    3.0
  • Neighborhood
    3.5

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was excellent! We would never hesitate to book again!
Genuine Hotels.com guest review
1 night trip with friends Jun 13, 2015
Mary
CA
4.0 / 5Excellent
"Moose"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Guy at the front was really helpful! Saved us from driving home after the concert
Genuine Hotels.com guest review
1 night romance trip Jun 12, 2015
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was great:) I'd stay there again
Genuine Hotels.com guest review
1 night business trip Jun 8, 2015
A Traveler
CA
5.0 / 5Outstanding
"Good Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good breakfast. Good service.
Genuine Hotels.com guest review
2 night family trip Jun 5, 2015
Meng
CA
4.0 / 5Excellent
"Good help from front desk staff, no major concerns"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
front desk was very helpful when I had first arrived as when I had first arrived into my room I realized there was no fridge or microwave which, when I had booked online, it had indicated room would have this. I phoned down and they were happy to accommodate me, they told me to come down to front desk and they switched me to another room with little hassle. The one problem I did have was the pillows in the rooms, they were massive, way too thick for my liking! The only other problem I found with this hotel is the gym had very little for strength training variety. i think with some more equipment and a bit of renovations it does have good potential.
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Diana Thank you very much for the feedback provided. We are glad to know that you have enjoyed your overall stay with us. We also would like to assure you that your comments about the concern with the pillows, gym equipment's etc will be discussed and will take necessary action to make sure we can improve on it. Regards Ravi Prakash Director of Rooms
1 night business trip Jun 2, 2015
diana
CA
4.0 / 5Excellent
"Not bad"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff was really nice but the hotel needs a renovation. Rooms were ok. Breakfast times aren't the best they could at least go till 10 but it was over at 9:30. The breakfast food wasn't the best either.
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Katherine Thank you very much for the feedback provided. I would like to take the opportunity to inform you that our hotel is planning to go through refurbishment soon. I will also convey your concern about the breakfast to out F&B team to look into to improve on it. Thanks Ravi Prakash Director of Rooms
2 night family trip May 29, 2015
Katherine
CA
3.0 / 5Good
"Not as good as expected......"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Was disappointed, stayed last March and was great, but this time we were in the east side tower and the room carpet was dirty and the room was older and the bed not as good as last time. Not sure if we would come back.
Genuine Hotels.com guest review
2 night business trip May 29, 2015
Monette
CA
3.0 / 5Good
"Great service!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall it was good especially customer service excellent!
Genuine Hotels.com guest review
2 night business trip May 22, 2015
A Traveler
CA
1.0 / 5Poor
"Horrible Experience"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Horrible experience,were put in room with no ac.phoned front desk and were told it was been fixed.After 3 hours and three phone calls,nothing was done so we checked out.Talked to manager and he gave our money back.Very unfriendly front desk staff.Will never book in there again.
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Guest Thank you very much for the feedback. It is unfortunate that you have not enjoyed your recent stay with us. I would like to apologies for inconvenience caused due to AC failure for couple of hours. Regards Ravi Prakash Director of Rooms
1 night romance trip May 25, 2015
A Traveler
CA
3.0 / 5Good
"Had to change room Air Condtioner did not work"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
The first room we were in was so hot and the air conditioner did not work so we called for a fan and a gentleman was sent in to fix. This was about 10:30 at night as we arrived later in the evening. He worked on air conditioner and could not get it working so they moved us to another room about 11. He tried hard and could not fix. In second room we were waiting for new keys and had to call desk about 11:06 and say it is very late we are going to bed. They brought keys up immediately. Maintenance fellow did his best, they moved us as soon as known could not fix. He apologised. Next day on check out nothing was mentioned nothing was offered for inconvenience and that may have been because we used our points to book. Check in and out was quick.
Genuine Hotels.com guest review
1 night romance trip May 24, 2015
Gilles
CA
4.0 / 5Excellent
"Good service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Over all good with great customer service and accommodation !!
Genuine Hotels.com guest review
2 night business trip May 22, 2015
A Traveler
CA
4.0 / 5Excellent
"Comfortable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff in the eating area were excellent- really enjoyed the service and the breakfast- check in and check out went smooth. Keep up the good work.
Genuine Hotels.com guest review
2 night business trip May 22, 2015
Marjorie
CA
5.0 / 5Outstanding
"medical trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
hotel good location, close to Hospital
Genuine Hotels.com guest review
1 night romance trip May 20, 2015
Robert
CA
3.0 / 5Good
"Clean and decent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel is clean, but quite dated. It must have been really nice at one time. The staff is great.
Genuine Hotels.com guest review
1 night family trip May 16, 2015
A Traveler
CA
4.0 / 5Excellent
"Friendly staff, had a nice stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Table and microwave would be good to have in the room. Overall we had a very nice stay. Cleaning staff and front desk really good. Restaurant staff awesome.
Genuine Hotels.com guest review
4 night family trip May 14, 2015
A Traveler
CA
3.0 / 5Good
"Weekend getaway"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Front desk clerk was kind of rude
Genuine Hotels.com guest review
1 night family trip May 17, 2015
teri-Lynn
CA
2.0 / 5Fair
"2"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Need upgrade and improvement overall especially for hallway floor, elevator, restaurant service. Housekeeping is awesome.
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Guest Thank you so much for providing us with a feedback. It is unfortunate that you have not enjoyed your restaurant service etc. We truly apologies for the inconvenience caused. We also would like to thank you for appreciating the housekeeping team. Regards Ravi Prakash Director of Rooms
2 night family trip May 15, 2015
A Traveler
CA
3.0 / 5Good
"Good enough for the promo price....."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Not too bad, only beds are not too comfy, WiFi keeps on disconnecting, TV is outdated, not user friendly.The hotel's free breakfast has a wide selection of food, security and parking is ok.
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Grace We would like to thank you for providing us with a mix review. We will make to work hard on negative point and make it much better for you for your next visit. Regards Ravi Prakash Director of Rooms
1 night family trip May 16, 2015
Grace
CA
1.0 / 5Poor
"Don't stay here."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
This is likely the worst hotel I have ever stayed in Canada. I would not go back.
Genuine Hotels.com guest review
1 night business trip Apr 22, 2015
Richara
CA
3.0 / 5Good
"Great location - very disappointing experience."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Our check-in was a bust because the the front desk staff could not answer any of our questions about the neighbourhood. Then, our first room was 30 degrees when we checked in. We called the front desk and they sent up a repairman, who phoned them back and told them to move us. Our second room had a comfortable temperature but a carpet so old and stained we were afraid take off our socks. The hostess in the breakfast room was very friendly and nice and that helped balance our negative experience. This was once a fabulous hotel, it badly needs some TLC, and some intensive training for staff.
Genuine Hotels.com guest review
1 night romance trip May 14, 2015
Eleanor
CA
4.0 / 5Excellent
"Average."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was alright. The room wasn't exceptionally clean (noticeable dark spots on the floor), and it's clear the place hasn't been updated in a whole. The TV was nice, but in order to use any of the inputs, we had to disconnect this box attached to the back, likely designed to coerce customers into buying their premium TV services. Altogether, an alright stay, for an alright price.
Genuine Hotels.com guest review
4 night trip with friends May 7, 2015
Luke
CA
3.0 / 5Good
"Good rates for a sprawling hotel/convention centre"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
First note: This hotel is supposed to be undergoing significant renovations in the next year and a bit, so please understand that while I've rated the "room comfort" & "Hotel Condition" only 3/5, both should be much better in the future. For now, however, if you can get the East Tower, that should be better than the North Tower. Be advised, the beds in this hotel are kind of hard if my own experience and others I knew who stayed in other rooms' experience is any indication. The staff were very friendly, particularly the restaurant staff, and I had a great front desk person upon check in. The breakfast buffet is included with MOST (but not all) stays, so check the details of your reservation, particularly if you are booking as part of a group room block or with a third party. (NOTE: My booking with Hotels.Ca DID include breakfast.) Lots of parking, a big shopping mall (Kingsway) is close by and there is a supermarket (Superstore) within walking distance and a Canadian Tire right across the street. Access to the hotel is easy via the Yellowhead or Kingsway Ave. Plenty of free parking available.
Genuine Hotels.com guest review
2 night trip with friends May 8, 2015
Fernando
CA
2.0 / 5Fair
";("
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Reception is asking to many PERSONAL questions..... I don't think I will be interested to use them again
Genuine Hotels.com guest review
1 night trip with friends Apr 7, 2015
JOHN
CA
4.0 / 5Excellent
"restful stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Stayed for only one night but had a very good rest. The room was very clean and the staff were very helpful and accommodating. I would stay there again. There was also a continental breakfast for two included.
Genuine Hotels.com guest review
1 night family trip Apr 12, 2015
Janice
CA
3.0 / 5Good
"good hotel for the money."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice Hotel. Room was too warm, didn't seem to have any control over the heat, had to sleep with window open and covers off.
Genuine Hotels.com guest review
2 night business trip Apr 8, 2015
bernard
CA
2.0 / 5Fair
"Ramada hotel"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Elevators were no working proper always one down very poor maintained! Dunning room opened to 10 pm tried making us move to lounge with very poor eating tables. Tip included in bill already I wouldn't have left a tip other wise! Overall would not recommend that hotel!!!!!@!!!
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Dean I am disappointed to hear that your experience with us was not what you expected. I sincerely apologize for the dissatisfaction you had with the services and product quality in the hotel and truly sorry for the room condition fell below your standards. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests. Regards Ravi Prakash Director of Rooms
2 night trip with friends May 1, 2015
Dean
CA
3.0 / 5Good
"Breakfast GAFF?????"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
It was a pleasant enough stay but i would strongly suggest that the hotel go by individual breakfast vouchers instead of 1 little card specifying the number of people that when collected leaves whoever is not yet up and about for breakfast and is treated like a free loader when she/he appears for the breakfast sans the other members of the group. Breakfast staff aren't the friendliest and that isn't good especially in the morning!
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Veronica We appreciate your feedback as this is our best resource for improving guest services. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We have discussed the restaurant issues with the F&B team to let them take corrective action for all our future guests. We appreciate the feedback we receive and welcome any opportunity to improve. Regards Ravi Prakash Director of Rooms
1 night family trip Apr 18, 2015
Veronica
CA
1.0 / 5Poor
"awful. never again"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Worst hotel I have ever been in. The balcony door was unsealed which resulted in whistling howling wins all night. The thermostat was broken in the sense that the needle didn't move but you could adjust it however not knowing if it was more hot or cold and the stupid heater kept blowing out hot air. The staff said just turn off the heater so my kids and I could not sleep due to the very high heat.
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Guest It is very unfortunate that you have not enjoyed your recent stay with us. We will seriously look into the problem and will make sure to make it right for our next guest for that room. Once again thank you so much for letting us know. Regards Ravi prakash Director of Rooms
1 night family trip Apr 28, 2015
A Traveler
CA
3.0 / 5Good
"Get what you pay for."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
You get what you pay for. The hotel looks old and worn. It was comfortable enough. No real complaints.
Genuine Hotels.com guest review
1 night trip with friends Apr 23, 2015
suzanne
CA
2.0 / 5Fair
"Needs some work"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
The hotel is VERY dated and VERY overpriced
Genuine Hotels.com guest review
3 night business trip Apr 19, 2015
A Traveler
CA
2.0 / 5Fair
"Hotel/Motel?"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
That should be called motel.
Genuine Hotels.com guest review
1 night business trip Apr 25, 2015
Keven
CA
3.0 / 5Good
"Average"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Average stay good for short stays.
Genuine Hotels.com guest review
1 night business trip Feb 10, 2015
vidya b
CA
5.0 / 5Outstanding
"bad pillows"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
We throughly enjoyed our stay but woke up with stiff necks the next day. Need better pillows.
Genuine Hotels.com guest review
1 night trip with friends Apr 19, 2015
A Traveler
CA
5.0 / 5Outstanding
"Would stay here again!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Check in was fast and friendly. Room was clean and comfortable Breakfast was wonderful Location we're we needed to go was close Overall I would stay there again
Genuine Hotels.com guest review
1 night business trip Apr 18, 2015
Heather
CA
2.0 / 5Fair
"Remada on Kingsway"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I stayed overnight at this hotel and glad I only spent 100 on a single queen. The condition of the lobby/front entrance & dining area is quite pleasant. My room was on the 8th floor North tower. Once you got into the elevator that's where it ended. The entire floor is in need of a update or at least a freshening. My room appeared cleaned, but the windows were fingerprint/face smudged. The carpet felt disgusting on barefoot, but the bathroom appeared clean. The bed was extremely firm but doable. The windows were small enough but you could remove the panes to get more air. The air conditioner was turned off being it was loud and put off a unpleasant odour. And the view, was simply amazing. It faced the deconstruction of the old city airport. Nothing but a parking lot, construction vehicles and piles of torn up tarmack. I will not be returning to this hotel, but again you get what you pay for.
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Guest We appreciate your feedback as this is our best resource for improving guest services. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I also would like to take the opportunity to inform you that hotel will be starting the refurbishment project soon to give a fresh and new look to the property. Your sincerely, Ravi Prakash Director of Rooms
1 night trip Apr 17, 2015
A Traveler
CA
2.0 / 5Fair
"Needs renos"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
Very friendly helpful Front staff. Hotel needs some serious Reno! Still had tubeTv. Ratty furniture. It was non- smoking room, but my bathroom reeked of stale old cigarette smoke. hallway smelled of pot. Very unpleasant. Won't be staying at a Ramada again.
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Rion Thank you for writing a review about your recent stay with us. I am very disappointed to hear about your experience at the hotel. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems like we failed to provide an excellent stay because of the problems you encountered notably with the poor bathroom condition, Please accept our sincere apologies for any inconvenience these issues may have caused you. Regards Ravi
1 night business trip Apr 16, 2015
Rion
CA
5.0 / 5Outstanding
"Outstanding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was exceptional, I enjoyed my stay at your hotel, along with Edmonton. Thanks again.
Genuine Hotels.com guest review
1 night family trip Apr 14, 2015
Gordana
CA
3.0 / 5Good
"comfortable business stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
comfortable beds, big room, breakfast buffet was fresh with good options. blankets on beds very thin and rooms do not have extra available
Genuine Hotels.com guest review
3 night business trip Apr 12, 2015
A Traveler
CA
5.0 / 5Outstanding
"Stay Cool"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice hotel and nice breakfast
Genuine Hotels.com guest review
2 night family trip Apr 10, 2015
Shailender
CA
2.0 / 5Fair
"All that glitters isn't gold"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
We didn't enjoy our stay due to beds uncomfort . Washroom was pathetic.
Genuine Hotels.com guest review
3 night family trip Apr 9, 2015
Maryam
CA
4.0 / 5Excellent
"c"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I and my family loved staying in this hotel. It was relatively close to all attractions we wanted to see.
Genuine Hotels.com guest review
4 night family trip Apr 3, 2015
Brahim
CA
3.0 / 5Good
"Satisfied customer"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Nice stay rooms a bit dated, nice breakfast buffet
Genuine Hotels.com guest review
2 night romance trip Apr 3, 2015
Gerald
CA
3.0 / 5Good
"Average hotel"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Room was spacious, clean Bed was comfortable but not enough covers, froze at night as we couldn't control temperature Wireless internet had issues Cleanliness of hallway needs upgrade Smells old leading to room Breakfast was complementary with stay Rating from me 6-8 I would stay here again as I don't spend much time in the room
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Marguerite Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We truly appreciate your feedback and would like assure you that we will definitely discuss the challenges you have faced during your stay and will come up proper action plan to make sure to provide better accommodation for you next timer. Thanks Ravi Prakash Director of Rooms
2 night family trip Mar 28, 2015
Marguerite
CA
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Not a bad hotel but needs a bit of an update. Nice staff, good breakfast buffet.
Genuine Expedia guest review
Other trip Apr 2, 2015
A Traveler
CA
1.0 / 5Poor
"An absolute dump"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
This was rated as 3 star hotel. I think the room is originally 40-50 years old and never upgraded. Old furniture, leaky doors, Ceilings cracked and black stains - mould? I would like my money back. Oh yeah I forgot to mention the noise!
Genuine Expedia guest review
Other trip Apr 2, 2015
Gerry
CA
3.0 / 5Good
"Breakfast was the best part!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Breakfast buffet was really good!
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Marsha Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I appreciate the compliments on the breakfast. We look forward to welcome you back soon. Regards Ravi Prakash Director of Rooms
2 night business trip Mar 29, 2015
Marsha
CA
5.0 / 5Outstanding
"close to recall place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff very pleasant and a great location for my needs ! I would book in the future !
Genuine Expedia guest review
Other trip Apr 2, 2015
karen
CA
3.0 / 5Good
"Leaky sinks and rubber gloves"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel itself could use a little bit of fixing up. Our room was in the north tower and the elevators were quite slow. We got to our room and there was a strange odor in there.. almost like cigarettes. The cleaning staff also left a pair of rubber gloves in the room. We didn't stay in the room for long as we had to get ready and go out for an event. We got back that night and the water flow from the sink was very weak... and the sink was leaking underneath. As it was almost 1:00am, we were too tired to deal with it, and if we stayed for more than 1 night, we would have definitely contacted the staff. The bed was very comfortable however (which was what's most important right?). Not sure if I would come back, but if I did, it would probably only be for one night
Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre
Dear Guest Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback.It was very unfortunate that your recent stay with us was not very pleasant. I would like to extend my apology for all the inconvenience caused. We can also assure you that we will take all the preventive action to make sure that all of our guests can better experience every time they stay with us. Thanks, Ravi Prakash Director of Rooms
1 night romance trip Mar 26, 2015
A Traveler
CA
3.0 / 5Good
"Better than last time"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Comfortable bed, not the friendliest staff.
Genuine Hotels.com guest review
1 night family trip Mar 26, 2015
Noelle
CA
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel staff was very unpleasant at reception. Had a problem that needed dealing with and no one was wanting to help/had a bad attitude about it.
Genuine Expedia guest review
Other trip Apr 1, 2015
A Traveler
CA
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