It was exceptional, I enjoyed my stay at your hotel, along with Edmonton. Thanks again.Genuine Hotels.com guest review
"comfortable business stay"
comfortable beds, big room, breakfast buffet was fresh with good options. blankets on beds very thin and rooms do not have extra availableGenuine Hotels.com guest review
very nice hotel and nice breakfastGenuine Hotels.com guest review
"All that glitters isn't gold"
We didn't enjoy our stay due to beds uncomfort . Washroom was pathetic.Genuine Hotels.com guest review
I and my family loved staying in this hotel. It was relatively close to all attractions we wanted to see.Genuine Hotels.com guest review
Nice stay rooms a bit dated, nice breakfast buffetGenuine Hotels.com guest review
Room was spacious, clean Bed was comfortable but not enough covers, froze at night as we couldn't control temperature Wireless internet had issues Cleanliness of hallway needs upgrade Smells old leading to room Breakfast was complementary with stay Rating from me 6-8 I would stay here again as I don't spend much time in the roomGenuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre Dear Marguerite Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We truly appreciate your feedback and would like assure you that we will definitely discuss the challenges you have faced during your stay and will come up proper action plan to make sure to provide better accommodation for you next timer. Thanks Ravi Prakash Director of Rooms
"Breakfast was the best part!"
Breakfast buffet was really good!Genuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre Dear Marsha Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I appreciate the compliments on the breakfast. We look forward to welcome you back soon. Regards Ravi Prakash Director of Rooms
"Leaky sinks and rubber gloves"
The hotel itself could use a little bit of fixing up. Our room was in the north tower and the elevators were quite slow. We got to our room and there was a strange odor in there.. almost like cigarettes. The cleaning staff also left a pair of rubber gloves in the room. We didn't stay in the room for long as we had to get ready and go out for an event. […] We got back that night and the water flow from the sink was very weak... and the sink was leaking underneath. As it was almost 1:00am, we were too tired to deal with it, and if we stayed for more than 1 night, we would have definitely contacted the staff. The bed was very comfortable however (which was what's most important right?). Not sure if I would come back, but if I did, it would probably only be for one night Read moreGenuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre Dear Guest Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback.It was very unfortunate that your recent stay with us was not very pleasant. I would like to extend my apology for all the inconvenience caused. We can also assure you that we will take all the preventive action to make sure that all of our guests can better experience every time they stay with us. Thanks, Ravi Prakash Director of Rooms
"Better than last time"
Comfortable bed, not the friendliest staff.Genuine Hotels.com guest review
"Ramada on Kingsway"
Good room rates. Nice staff. No pool or hot tub, but decent continental breakfast. Rooms are dated. Ask for one with a king bed.Genuine Hotels.com guest review
"Came for a concert and family."
The stay was okay. I think the rooms need a bit of TLC. There was some mold in the shower, carpets were a little dingy. Also the room we got was not anything like the rooms advertised on the website.Genuine Hotels.com guest review
"just a one night stay"
it was an ok hotel for a quick one night stay in Edmonton.Genuine Hotels.com guest review
"Very dated & hot"
Room was extremely hot! We had to sleep with window open all night with a fan in March & still didn't cool down. Called front desk & told me to put the wall fan on. Still didn't work. TV's are old & remote won't work from bed. It seems there is a newer tower(east tower)which is nicer with more modern Tv's. If you book with Hotels they won't put you […] in one, they will tell you they are full up & only have room in North tower, which is the older one. Breakfast is very good but poor service! Read moreGenuine Hotels.com guest review
"It met my requirements"
Convenient location for a business meeting. Now that the old Municipal airport is closed it looks like the hotels in the area that relied on that trade are starting to get a bit run down, this place is no exception. The place was acceptable for what I needed. Breakfast buffet was good, room was clean and quiet. East tower (where I stayed) entrance has […] stairs instead of ramps at entrance, so if you have a lot of heavy stuff to move it's not the most convenient. Read moreGenuine Hotels.com guest review
"overall good hotel"
Close to NAIT, shopping area. A little old but overall clean and comfortable. Good bang for the buck. The included breakfast is not bad.Genuine Hotels.com guest review
"Would stay there again"
I have stayed at this hotel before and had a good experience therefore I stayed here again. Although it is a bit older, it's great for a short stay and the staff working there are great. The breakfast buffet is also a bonus.Genuine Hotels.com guest review
Older hotel but a decent price. Would stay againGenuine Hotels.com guest review
"trip to the doctors"
bed stiff+no quilt.could of called im sure and the service would have been fantastic..Genuine Hotels.com guest review
"Excellent hotel - Terrible Internet"
I always stay here when I'm in town. The complimentary breakfast is great, the staff is very friendly and the rooms are generally clean and comfortable. However, the internet is absolutely atrocious. Of the 5 times I've stayed here I have NEVER been able to use the internet because speeds are prohibitively slow. Overall this hotel is great, but if […] you intend on being productive during your stay, I encourage you to look elsewhere. Read moreGenuine Hotels.com guest review
"I don't know"
People smoking in a non smoking area, and the front desk was slowGenuine Hotels.com guest review
"Don't stay here"
This is hands down the most run down, aged, dirty, obsolete hotel I have ever stayed in. The service was slow and still in paper form. The room was absolutely awful. It smelled terrible, everything was outdated and old. I think the ramada needs to step In and review this hotel as I believe they would be horrified for this hotel to be a face of rama […] da Read moreGenuine Hotels.com guest review
The room was incredibly hot and there was no blanket on the bed it was just two sheets with a flimsy scratchy brown blanket in between. We had to sleep with the window open all night otherwise it was unbearably hot. The hotel housekeeper was very good and kept our room nice and tidy. We went to the hotel mainly because I was at a conference all day […] and my boyfriend wanted to use the fitness room as a way to keep busy during the day - only one treadmill worked in the whole fitness room and there wasn't even a complete set of free weights, I wont be staying here again. Read moreGenuine Hotels.com guest review
"Would look elsewhere."
Room was very hot even though heat was off (in March, late at night) and no air conditioning or air circulation. Tidy enough room. Beds were hard. Hot water was scarce. Breakfast was very good tho.Genuine Hotels.com guest review
The stay met our needs. The continental breakfast was really good. The only problem was that Saturday night there was a party with load drunk people to 3:00am in the morning. I called the front desk and they took care of it eventually.Genuine Hotels.com guest review
"Awesome Breakfast Included!"
I like that it's quite inexpensive to stay here and it includes an amazing full breakfast buffet. We're not talking just coffee and a pastry. This is a very complete offering with many choices - both hot and cold - and plenty of high protein options. There was also lots of fresh fruit. I love the breakfast!Genuine Hotels.com guest review
"Not the Mandarin Oriental but ok."
The staff at check in could use some training. I was I'll checking in and they gave us this speech about rules and partying at the hotel.....really??? So even though I said I was very car sick from the drive they didn't believe me. So we were put in the noisy part of the hotel. Otherwise it's good value for money and the location was perfect for us […] to be close to our family and close to shopping etc. Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"Ramada Edmonton Hotel & Conference Center"
At check in the front desk clerk was being smart.He handed me a inclusive breakfast coupon for 1 so I mentioned to him that we had 2 adults in the booking. He rectified the coupon by adding additional person but did not recheck the reservation detail. I restated to him that my booking included 2 adults and 1 infant, to which he interrupted & stated […] that infants do not eat breakfast. I had to tell him that I am making sure he has the right information on the reservation details. That made him realize his mistake and then he reconfirmed that the booking indeed mentioned said details hence apologized. My point of sharing this experience is .. Before making statements check the booking details as it feels like the guest is a douche bag and you are embarrassing him. On a brighter note...the In room dining server, Breakfast staff and the check out front desk agent were fantastic !!! Lobby is beautiful but rooms need serious updating ( Stayed in a Executive Suite !! not up to the mark) This review comes from a seasoned hospitality professional who takes pride in working with this industry. Read moreGenuine Hotels.com guest review
Front desk were very professional and accomodating. Room was ok and bathroom was very large which is nice with two people. Dining room staff very disorganized and had people sitting and then resiting someone else at their table when they went to get breakfast. Also coffee and utensils were not available, had to go get my own coffee cup in order to have […] a coffee. Read moreGenuine Hotels.com guest review
"not a great place."
The hotel charge my credit card before I arrived even though the reservation said pay when you stay. Staffs went into my room even when I have do not disturb sign hanging on the door. no info in the room to tell you where all the facilities are.Genuine Hotels.com guest review
I forgot my cell phone, the staff was amazing. It was returned to lost and found and mailed to me. Very helpful and courteous service, I will definitely recommend your hotel and stay there again.Genuine Hotels.com guest review
overnight trip, everything went well. restaurant, food was very good. Evening service (late) slow. Value for $ spent, excellent.Genuine Hotels.com guest review
"Comfortable for the convention"
Took my boys to the anime convention. It was great to be able to stay right there so they had the freedom to come and go. Staff were very friendly, room was clean and comfortable, and the included breakfast was great.Genuine Hotels.com guest review
They were under staffed in dinning area, for the group that were there. The room never got cleaned because of short staffingGenuine Hotels.com guest review
The rooms were neat and clean when we first arrived, but the first room we stayed in; the toilet backed up on us (It kept making this weird bubbling noise when we first checked in), and later it over flowed onto the rug. Sadly since this happened late at night, service to help get it fixed was not around. Fortunately, they were able to re-locate us […] into a different room which was great! It took a little while for them to find a open room, so that was the only thing. Other then that, our stay here was very satisfying and the breakfast was amazing! (It ends at 9:30 though) I would defiantly sleep here again! Read moreGenuine Hotels.com guest review
"Okay hotel, decent price"
Hotel overall is okay but in desperate need of renovation. Room bedding and bathroom were clean, but carpet could use work and water kept splashing out of the shower because the curtain bar was not installed correctly and curtain could not be closed all the way. Room was HOT even after we turned the thermostat down as low as it would go. In February. […] Had to keep opening the balcony door to cool down. The balcony was a nice feature, though, and handy for storage of cold drinks and food items in the absence of a fridge in the room. Pros: Balcony, decent room size, pull-out sofa bed, easy to find location, great free breakfast buffet, friendly staff, reasonable price. Cons: Old bed and carpet, heating problems, insufficient lighting, thin walls allow all noise from adjacent rooms and hall, small bathroom with no way to keep water from getting all over the floor. Read moreGenuine Hotels.com guest review
Was a bit cold, ask for a few more blankets, there just not enough big thick blankets! But other than that it was a great stay an comfortable, with a complimentary breakfast ! Very niceGenuine Hotels.com guest review
An older facility, but clean and comfortable. Would stay again.Genuine Hotels.com guest review
"Keeps getting worse"
Have stayed a few times at this hotel in the last couple years. This was the worst for room condition. Carpet was worn out. Tub plug was broken. Room was cold. Really all depends where in the hotel they place you for comfort. The staff was as friendly as always. Will stay elsewhere next trip.Genuine Hotels.com guest review
Nice and quiet on the 8th floor and the front desk was very polite and very helpfulGenuine Hotels.com guest review
Resonable stay for the priceGenuine Hotels.com guest review
Great breakfast, nice lobby but overall just looks like its due for some paint . I can only speak for the 6th floor never seen the rest. Very nice lobby . the exhaust fan in the bathroom wasnt working and it looked like a bit of mold starting to appear. Overall I would give it a 2.5 /5Genuine Hotels.com guest review
This place is like an old pair of designer shoes. Once, totally hip and in fashion. No more... Is scuffed & torn and the soles (soul?) are gone. Location is near the old airport -- which is being torn up for redevelopment. If you like the sound of non-stop jackhammers and heavy equipment, this is place for you. Stayed three nights. Temperature in the […] room was 29 degrees C. Despite repeated complaints, went unaddressed. Slept with window open. Had to also ask for the room to made up with fresh towels!?!! Not good... Read moreGenuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre Howard, Thank you for your recent review of the Ramada Hotel & Conference Centre. We pride ourselves on our property upkeep and attention to detail, but clearly we were not up to standards on your stay, and for that I am truly sorry. I have followed up with my team. Thank you for bringing them to our attention – it helps us get better. John Mytz General Manager
hotel was beautiful in lobby area. Room service was first class. Food great. Staff was wonderful. I will stay there again...om servicwGenuine Hotels.com guest review
Response by Ramada Edmonton Hotel and Conference Centre Michael Thank you for taking the time to complete a review of your recent stay at the Ramada Edmonton Hotel & conference Centre. It was great to read your comments and we have shared them with the team. John Mytz General Manager
My stay was good the beds are not that comfy. But the room was clean there wad lots of pillows.Genuine Expedia guest review
"Good if you want an 80's Flashback"
The Hotel has not been updated in decades. The TV was old as heck and small. It took over an hour to get on the free WiFi. The food was okay Overall I was disappointed, very glad I did not pay full rate for the room as it is pricey for the low tech and the decor. The room was clean, well looked clean.Genuine Expedia guest review
"Decent hotel with fairly good rates"
When we checked in at the hotel, we were charged an extra damage deposit which we weren't aware of when we booked. This wasn't a big deal being that you get it back but just so anyone booking is aware. Breakfast is included each morning with your room and it's pretty good! The staff at the restaurant provides very good service and were very friendly […] as well :). All in all a fairly good experience and can easily get to the expo centre from this hotel! Read moreGenuine Expedia guest review
"Never stay again"
Worst....................................................Genuine Expedia guest review
From the time we entered the doors of this hotel, the service was awesome. We were checked in efficiently and directed to our room. We ate at the restaurant there and was not disappointed by the food. The servers took care to take care of our every need. The room was clean and comfortable. I was very pleased with our stay there. We also really enjoyed […] the Sunday Brunch which was fresh and tasty. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )