All hotels in Mount Sterling, Kentucky, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
115 Stone Trace Dr, Exit #110 (Stone Trace), Mount Sterling, KY, 40353, United States of America, ‏‎855-239-9225
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
3.6 / 5Good

Score breakdown (from 65 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Pool
    Great pool
  • Value
    Fairly good value for money
  • Room
    Room is all right
  • Breakfast
    Bad breakfast
  • < Previous
  • Page 1 of 2
  • Next >
3.0 / 5Good
"I would not stay there again hotel needs work."
First room 311 did not have stopper in tub. Was moved to another room 313 stopper did not work. Toilet stopped up and we got a plunger to unplug. Front desk person was very nice and would have moved us to another room. I did not want to move to a third room. We was very tired had left funeral in West Liberty, Ky. Staff was sorry for the problems. The staff was great. I think the building needs work wall paper in room was loose in places. I noticed as I was leaving room.
Genuine Expedia guest review
Other trip Oct 1, 2015
A Traveler
US
4.0 / 5Excellent
"Family Reunion"
Wonderful. Very nice. Very convenient with nearby restaurants.
Genuine Expedia guest review
Other trip Jul 3, 2015
Mildred
US
1.0 / 5Poor
"Cloud of smoke through entire hotel"
We requested a non-smoking room, but the entire hotel sits in a cigarette fog. Horrible! The desk ladies were really unconcerned and lacked customer service skills and professionalism. One had her cigarettes on the counter, as the lead employee ate pizza while at the counter. We checked in and then right out gain - headed next door to a nonsmoking property.
Genuine Expedia guest review
Other trip May 27, 2015
Bonita
US
1.0 / 5Poor
"Would Rather of Slept in My Car"
The comforter had cigarette burns in it, even though it was a non-smoking room. The wallpaper in the bathroom was held in place with staples, that were coming out of the wall. The evening front desk staff member was rude and non-helpful. The noise level at 3:00 am was ridiculous, with slamming doors and noises waking me up/keeping me up the rest of the night.
Genuine Hotels.com guest review
1 night business trip Apr 27, 2015
A Traveler
US
3.0 / 5Good
Kids enjoyed the indoor pool! Room was clean, breakfast was delicious, pillows were comfortable, check in process was quick & easy
Genuine Expedia guest review
Other trip Apr 20, 2015
Lindsay
US
5.0 / 5Outstanding
"Very helpful staff.."
Everything was good. If you call to make reservations ask about discounts. They honored our military service.
Genuine Hotels.com guest review
1 night family trip Apr 10, 2015
Bonnie
US
5.0 / 5Outstanding
"Nice ckean place to stay. Priced right."
Quiet, comfortable, and conveniently located near the interstate. Fast internet, and a hot breakfast.
Genuine Expedia guest review
Other trip Apr 13, 2015
Minister Mike
US
1.0 / 5Poor
"Never again"
I stayed here for three nights. The walls are paper thin, you could hear everything going on in every room. I could not sleep. every move from the floor above us to the surrounding rooms was heard- footsteps, Tv's, Doors slamming and conversations. We were in a non smoking room and could smell smoke from other rooms drifting into ours. I found shampoo bottles, hats and hair ties from previous visitors, so I had to question the cleanliness. The phone did not work. You could hear a dial tone but you could not receive or make calls. On top of that the power went out for an hour, the window in our room leaked so badly (it was raining) that I had to surround it with towels and keep replacing them with towels from the pool. I told the staff and they weren't too concerned. The hotel had Directv and unfortunately the rain knocked the signal out, so the tv was often useless. The hot water was like warm at best if other visitors were using the shower and believe me you could hear that too. The continental breakfast was terrible. I skipped it two out of three days and purchased breakfast out. They did not refill the muffin and pastries once they were gone. They did have coffee and cereal available, that was a plus. The lady that checked us in was really nice and helpful. I stayed here to do work on a house I owned in mt sterling. Each day I thought I should check out and go somewhere else. Each day I decided to put up with it. The kids enjoyed the pool and could sleep through anything.
Genuine Expedia guest review
Other trip Apr 5, 2015
A Traveler
US
4.0 / 5Excellent
We were very happy with the service from Amy, the night clerk, who helped us to provide a place for family and friends to gather after attending a fundraiser function that brought us into Mt. Sterling. Thank you for the hospitality!
Genuine Expedia guest review
Other trip Mar 16, 2015
Hughes Family
US
3.0 / 5Good
"Convenient for travelers"
The hotel is getting a bit dated, but the staff were very helpful and nice. The breakfast is a nice plus.
Genuine Hotels.com guest review
1 night trip with friends Feb 7, 2015
A Traveler
US
4.0 / 5Excellent
"nice place to stay"
good wifi signal. the pillows were not comfortable. the room was clean and overall it was a good place to stay the night while traveling.
Genuine Hotels.com guest review
1 night family trip Jan 20, 2015
Matthew
US
5.0 / 5Outstanding
"return stay to rest from traveling"
The room we got this time was much better. It had a microwave and fridge, something our other room didn't have. The breakfast was better this time and everything was perfect.
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
Shauna
US
3.0 / 5Good
"great stay"
We were pleased with our stay. Got a great night's sleep. Everything was clean and love they let you bring your pet. Breakfast was fine for us, but may have been scarce due to it being Xmas eve. They have a pool. Hope to stay again and get to use it.
Genuine Hotels.com guest review
1 night family trip Nov 26, 2014
Shauna
US
4.0 / 5Excellent
"Traveler"
Everything was good. Bed could use a pillowtop.
Genuine Hotels.com guest review
1 night romance trip Oct 29, 2014
Thomas
US
1.0 / 5Poor
"SMELLY! DIRTY!"
Hotel smells like smoke! Manager and staff were not professional. Dirty! Look next door! Great hotel and staff! Smoking rooms across from non-smoking rooms! Hallways smelled Terrible!
Genuine Hotels.com guest review
1 night family trip Oct 11, 2014
Craig
US
3.0 / 5Good
"Adequate, but not great"
The facilities were clean and acceptable. The bathroom was very large. I missed the micro fridge and the microwave in the room that we are accustomed to. In addition the wall unit was loud.
Genuine Hotels.com guest review
1 night family trip Oct 25, 2014
Jake
US
4.0 / 5Excellent
"All good but outlets"
It was good but outlets in bathroom did not work.
Genuine Hotels.com guest review
2 night business trip Oct 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice place"
The staff was helpful, willing to go out of their way.
Genuine Expedia guest review
Other trip Oct 7, 2014
Grammy
US
3.0 / 5Good
"Nice big room"
It was overnight, so it was ok, but fridge or micro. I was told you have to have a suite for those items. Luckily it was the end of my trip and I didn't need it for my medication.
Genuine Hotels.com guest review
1 night trip Sep 23, 2014
Arlita
US
4.0 / 5Excellent
"Perfect location for golf at Old Silo"
The staff were pleasant. The room was clean and comfortable. My only comment is that you could smell cigarette smoke in the halls and very strongly around the single elevator.
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
Lisa
US
3.0 / 5Good
"Ramada Inn Stay"
The room was clean, very acceptable, however, the halls smelled and could have used either a good carpet cleaning or new carpet. Staff was very friendly.
Genuine Hotels.com guest review
1 night business trip Sep 21, 2014
Tina
US
5.0 / 5Outstanding
"09/20/14"
very pleasant stay, staff was friendly and polite. Will stay again
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"My trip to Kentucky"
Had a great room .Was very clean and the continental breakfast was excellent as was the staff.We just made reservations to go back in October.
Genuine Expedia guest review
Other trip Sep 3, 2014
Joyce
US
5.0 / 5Outstanding
Had good experience. room was clean, had 2 rooms and only one had refrigerator, but didn't mind because we just put our drinks in the one. Only thing I didn't care for was the strong odor of cigarettes in elevator. We were on 3rd floor non-smoking .would go back again and recommend to others Hotel was easy on -off access to interstate.
Genuine Hotels.com guest review
3 night trip Aug 1, 2014
wedding bound
US
2.0 / 5Fair
"Maybe we picked a bad week"
On the positive side it was conveniently located next to the highway as well as the bypass through town. This allowed for easy access to places like restaurants, shopping, and gas. The room itself seemed clean and filled with the needed amenities. The staff was also helpful and responded quickly to our needs. On the negative side when we arrived the spa was out of order. It looked like the water in it had been sitting for several days. When we left a couple days later the same water was still sitting in it. They were also in the process of changing over from cable to direct tv, a nice upgrade but not when you have to listen to technician's drill in the room next door after 10pm. The sound went out on our tv due to the upgrade but one of the staff was able to resolve it quickly (required unplugging/plugging a cable to reset the box). The hotel also advertised itself as non-smoking but we had to relocate to the third floor as the smell on the second floor was pretty strong and triggered allergies in our family. We also thought it was a nice touch that a tray of complimentary cookies was set up by the desk when we arrived but the tray was gone for the remainder of our stay.
Genuine Hotels.com guest review
2 night trip Jul 30, 2014
Chris
US
5.0 / 5Outstanding
"Nice place"
Clean hotel. Easy check in. Staff friendly. Would stay in again.
Genuine Hotels.com guest review
1 night trip Jul 25, 2014
A Traveler
US
2.0 / 5Fair
"NOT IDEAL FOR A NON SMOKER"
Booked a non smoking room. Received a non smoking room. HOWEVER...it seemed like every other room in this hotel was a smoking room. They have many signs posted throughout the hotel stating that it is a non smoking facility. That is clearly not the case. I stayed 2 nights, left smelling like an ashtray. As did all my clothes, luggage, etc. Also had cigarette burns on bedding and furniture. The only good thing about this hotel was the staff. They were very courteous and professional.
Genuine Hotels.com guest review
2 night business trip Jul 7, 2014
Al
US
4.0 / 5Excellent
"Smoky Elevator and Halls, Non Smoking Floor Oka"
This was a convenient place to stay for one night, being very close to the Interstate, and Cracker Barrel and Cattlemen's Steak House and a yogurt place were all within walking distance. The hotel was clean and rooms were clean and well maintained. My only complaints were two-fold. First, even though there is a non-smoking floor, the elevator and entry reeked of smoke. Also, there was a handwritten note from housekeeping asking for a tip. I thought that was a bit tacky. Breakfast was okay but nothing fancy.
Genuine Hotels.com guest review
1 night trip Jun 27, 2014
Vicki
US
5.0 / 5Outstanding
"Good for the Money"
Good location easy access off I-64
Genuine Hotels.com guest review
1 night business trip Jun 25, 2014
A Traveler
US
2.0 / 5Fair
"Would not stay there again"
We were happy to find an affordable pet friendly hotel. When I asked for a non smoking room I didn't realize it would be in a smoking floor. Staff was friendly. Had a continental breakfast. We are very disappointed with the smoking floor with a non smoking room
Genuine Hotels.com guest review
1 night trip Jun 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to food and shopping."
I would stay there again. Decent place for the price.
Genuine Hotels.com guest review
2 night trip Jun 20, 2014
Diana
US
5.0 / 5Outstanding
"Very clean and comfy"
Hotel and room were both very clean and fresh smelling. Asked for a pet friendly room and got a room with a handicap equipped bathroom…not sure why but it was fine. The carpet got wet near the air conditioner…told the staff and they said they'd make a note of it but no one came to check on it. Staff was nice and friendly. Needed a rollaway bed, one was brought immediately. Complimentary breakfast was lacking. All I saw was coffee, juice, biscuits and gravy! But overall was very satisfied.
Genuine Hotels.com guest review
2 night trip Jun 13, 2014
leeluh
US
1.0 / 5Poor
"Never again"
The employees were nice and overall friendly. The other guests however were rude and loud all hours of the night. Even after calling the front desk about it it didn't stop. My husband and I were kept awake most of the night both nights. We will be be staying again!
Genuine Hotels.com guest review
2 night family trip May 24, 2014
A Traveler
US
4.0 / 5Excellent
"Friendly"
All the personnel were friendly, courteous and professional. I am disabled and they were very helpful. My main complaints would be finding food bits on the carpet upon arrival and the bedspread had a burn hole in it. The pool and spa were nice, but towels could be used for cleaning rags.
Genuine Hotels.com guest review
2 night trip May 7, 2014
Denise
US
4.0 / 5Excellent
Staff was fantastic (Jonie), pool was nice, hot tub relaxing, hotel is modest but very clean. Breakfast was awesome. Close to restaurants. We stayed in a room with king size bed and it was VERY firm. We were in town for a college graduation and it suited our purposes just fine.
Genuine Hotels.com guest review
1 night business trip May 9, 2014
Sherry
US
4.0 / 5Excellent
Good place to stay, very clean and nice. The only thing that was below my expectations was the breakfast offered. I would rate that a one star. One hot item and it was the same both days I stayed and not much else.
Genuine Hotels.com guest review
1 night trip May 9, 2014
Rich
US
4.0 / 5Excellent
The only real negative about this hotel was that it allows dogs and smoking in some rooms. The second floor smelled like cigerette smoke and you would here dogs barking. None of my family smokes so we could really notice the smell. The staff was very friendly and helpful. They made the experience enjoyable. The rooms were clean and well kept.
Genuine Hotels.com guest review
1 night trip Apr 25, 2014
Danny
US
5.0 / 5Outstanding
"very nice hotel"
I found the hotel to be a nice surprise, the employees were very nice and helpful. will stay there again. The pool was nice. Nice family hotel.
Genuine Expedia guest review
Other trip Apr 15, 2014
Grammy
US
3.0 / 5Good
"Comfortable beds!"
We stopped for eight hours of good sleep after a 10-hour drive. The beds were wonderful!!!! The bill was prepaid through Expedia. Five days after our stay, however, a $50 charge has been added to our credit card. We haven't found out why.
Genuine Expedia guest review
Other trip Mar 18, 2014
Phil
US
5.0 / 5Outstanding
"always a winner"
I Love staying here. They are always super friendly and helpful here. Great place!
Genuine Hotels.com guest review
1 night trip Feb 11, 2014
Erica
US
5.0 / 5Outstanding
"Excellent choice in a place to stay"
I would recommend this hoteel to anyone. The staff was great and my overall stay was flawless. Clean, well kept, and very accessable. It also had full amenities. free breakfast, pool and weight room. If you find that you are traveling and Mt Sterling is a stopping point. Please do yourself a favor and stay with this establishment. I give them a 5 star rating.
Genuine Hotels.com guest review
Response by Ramada Limited Mount Sterling
Thank You so much for your wonderful review. I hope we exceed your expectations every time you stay! Sincerely, Audra S Conley General Manager
3 night business trip Dec 4, 2013
Brian
US
4.0 / 5Excellent
It was a pleasant stay. The rooms were right for the great price and I would return again. This was our 2nd stay at this location. Good job!
Genuine Hotels.com guest review
Response by Ramada Limited Mount Sterling
Thank You for your review. I am so pleased that everything was good with your stay. I look forward to having you stay at our hotel again. Sincerely, Audra S Conley General Manager
1 night trip Dec 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Very nice & clean"
It was easy to get to (right off the interstate) and the staff was very friendly. Our room was clean and looked recently upgraded. The continental breakfast was delicious! I would definitely stay here again if I were near the area.
Genuine Hotels.com guest review
1 night trip Oct 25, 2013
A Traveler
US
4.0 / 5Excellent
"SUPER PLACE , POOL NEEDS HEAT"
We really love this place, its perfect for our trips to OH from tn.The only thing we had a problem with is the hot tub is too hot (over 104) & the indoor pool is too cold (below 70). fix that and it is a great place!!!!!!
Genuine Hotels.com guest review
1 night trip Nov 1, 2013
steve
US
3.0 / 5Good
"Decent for just having someplace to sleep"
The hotel was located right off of I-64 and was very close to a few places to grab food, which was great. The hotel staff was very helpful and accommodating, but the room was mediocre at best. The HVAC unit in my room was extremely loud and it was near impossible to get any sleep with it on. Also, the bathroom for this particular room had a leaky sink and was leaking down the wall and onto the floor whenever it was used. If I needed a place to stay for the night with a couple friends after a night out, I would stay here again. If I needed a place for an extended stay, I would most likely look elsewhere.
Genuine Expedia guest review
Other trip Oct 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Enjoyed my stay!"
Convenient location; Pet friendly and smoking rooms available! Only complaint was the blanket on the bed had holes in it. Paying the price I did, you would think blankets could be replaced!
Genuine Hotels.com guest review
Response by Ramada Limited Mount Sterling
Thank you for your review. You are correct the blanket on your bed should have been replaced and I apologize for that. I am glad everything else was good with your stay. I hope you will choose Ramada Limited again in your future travels. Sincerely, Audra S Conley
1 night trip Oct 18, 2013
G. Hughes
US
2.0 / 5Fair
"Not very pet freindly; handicapped people beware"
I called ahead to advise I would have 2 handicapped people in my party as well as one pet. We were placed on the second floor (close to the elevator) but room had no refrigerator, no grab bars on the tub. We had an incident with kids in the pool leaving water (and I mean pools of water not drips) on the 1st and 2nd floor in front of the elevator and on the elevator floor; it was soaked. The staff tried to keep it dry but the kids kept going back and forth. When we complained, the staff threatened me - charged that my dog barked and people complained - if they left, I would be responsible for room charges. The dog wasn't barking but several other dogs were. I will not go back to a Ramada ever again and I intend to tell my friends not to either.
Genuine Expedia guest review
Response by Ramada Limited Mount Sterling
Thank you for your response. What you experienced with my staff is completely unaccepatable. and I want to apologize and assure you the issue will be looked into. I hope you will reconsider staying at the Ramada in the future. I assure you this is not a normal guest experience. Again I apologize and if you do decide to give us another chance please call me directly at the hotel so I can make your stay as pleasant as possible. Sincerely,. Audra S Conley
Other trip Oct 15, 2013
A Traveler
US
1.0 / 5Poor
"bad"
paid for a non smoking room, the whole hotel smelled of smoke, bed sheets dirty, room smelly
Genuine Expedia guest review
Response by Ramada Limited Mount Sterling
Thank you for your review. I apologize that the floor you were on smelled like smoke. We do use ozone machines in all of our rooms to help with that issue. T he issue with the sheets will definitely be looked into as our rooms are thoroughly inspected daily by myself and my headhousekeeper. Again I apologize and I hope you will consider choosing us in the future. Sincerely, Audra S Conley
Other trip Oct 12, 2013
barney
US
5.0 / 5Outstanding
The hotel was gorgeous and had a beautiful view from my 3rd floor room. Conveniently located and close to the interstate, eateries, shopping and gas stations. Staff was friendly and helpful and the maids kept my room clean and stocked with fresh linens. Overall wonderful experience.
Genuine Hotels.com guest review
Response by Ramada Limited Mount Sterling
Thank You for choosing Ramada Limited. I am so happy everything was wonderful with your stay. My number one goal is to make each and every guest be 100% satisfied with their stay. I look forward to having you stay with us again in the future. Sincerely, Audra S Conley General Manager
5 night business trip Oct 2, 2013
kimberly
US
5.0 / 5Outstanding
"Breakfast was great"
We had a wide variety of breakfast offerings BUT the made to order chocolate chip or fruit waffles were to die for! Would definitely recommend the hotel to friends.
Genuine Expedia guest review
Other trip Oct 7, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 2
  • Next >