Long check in tin time...2 guys at the front desk but only one serving. Ridiculous wait time. When you are after the long drive you just want to get the room and relax. They should clean stained furniture in the room. Dirty, kinda smelly. Free breakfast, buffet for dinner at the hotel and other amenities like outside pool, fitness room. Very nice staff/ […] servers during meals. Read moreGenuine Hotels.com guest review
"Decent Hotel Overall - Not for business stays"
The additional "Resort Fee" is rediculous! What resort? The internet service is a joke. Last thing....... tube TV's....... nuff said! Resort....pffffGenuine Hotels.com guest review
"Death in the family"
It was a nice stay, but I did not know that I could not check in until 3:00 in the afternoon. When I arrived at 9:00 a.m. in the morning, I was unable to get a room until after 12:00 noon after I had to repeatedly beg for a room. I was totally tired from the long drive from Georgia, but I liked my room when I finally was allowed to go to the room. It […] is important to let the customers know that the reservation does not apply until 3:00 in the afternoon after reservations are made in advance. Read moreGenuine Hotels.com guest review
We were in town for work, the staff and rooms were nice and it made for a pleasant return from working all dayGenuine Expedia guest review
We really didn't have any problems with the cleanliness, rooms or overall maintenance of the hotel. We did though find the staff to be horribly rude and unfriendly. They would all act like they were doing us a favor all the time. We were a party of three and they gave us one ticket for breakfast and said we could all have free breakfast, but when we […] went to eat they wanted to charge $25 for the extra person. No one had a nice attitude other than a really nice waiter. If you don't mind being treated with indifference then, by all means stay at this hotel. It's what you pay for. Read moreGenuine Hotels.com guest review
the furniture and mirrors are in poor conditions. needs to be replaced.Genuine Hotels.com guest review
You can't beat the hotel for its price and it is very clean and easily accessible from the turnpike.Genuine Hotels.com guest review
After encountering groups of noisy youngsters in lobby area, asked for got quiet room on 4th floor. Furnishings were dated but room was clean. Wireless access OK. Enjoyed a very good night's sleep. Got the upgraded hot breakfast, much quieter than the continental breakfast area. Would recommend.Genuine Hotels.com guest review
"fair plave to sleep."
They gave me just what they offer in the web site.nothing more, nothing less. Good continental breakfast. Enough towels. Nice deal for a one nite stop.Genuine Expedia guest review
The hotel was very old but clean and had a comfortable bed. I would stay there again just for the price.Genuine Hotels.com guest review
It was fairly priced, they gave me two tickets for breakfast i didnt get to use though, nice gym, the room was clean andbed was comfortable, the bed spread was abit old it had a burn mark, water a bit yellowish but is normal for due to where water comes from.Genuine Hotels.com guest review
"Charges for everything"
They charged us $50 to just book the room which had been paid for IN ADVANCE with our credit card months before. They also charged for the internet connection. We went into another Ramada and they did neither of these charges we were told. Won't recommend or stay there again!Genuine Hotels.com guest review
Registration representative didn't smile. She was cold and unfreindly. $10 charge was added for us of amenities??Genuine Expedia guest review
"Ramada Plaza for Ft. Lauderdale"
Hotel was as expected, though still1/2 hour from our venue which was also in Ft. Lauderdale. Our resort charges were included in our Hotels.com payment, but I heard other guests complain that they had to pay extra for the resort charges. We did not have time to enjoy pool or tennis courts so cannot comment on those amenities. The continental breakfast […] was very limited. I would keep the 2.5 star rating for this hotel. Overall satisfied but not overly impressed with this hotel and it's location. Read moreGenuine Hotels.com guest review
"very good for the price!"
The hotel served are needs and was very clean. Very good for the price!Genuine Hotels.com guest review
would choose a higher rated hotel next time before a FLL cruises departure.Genuine Hotels.com guest review
"Located Near Good NY Style Chinese Restaurants!"
Not bad for the money - went to FTL for a relaxing weekend of diving and enjoying the local entertainment - one thing nice is it is near some really authentic NY Style Chinese restaurants - don't go far for good food!Genuine Expedia guest review
"A place to stay"
I was very pleasantly surprised. This Ramada had a coin laundry, an excerise room, tennis courts and pool. Much more than expected. The free WiFi was a nice touch but very SLOW. I don't think the network could support the number of users when the hotel was busy becasue it worked much better on Sunday when the parking lot was empty. Plumbing is a bit […] old and the "Stops" in the facuets could use replacing but once I figured out the trick I had no issues. Avoid the Welcome Center. It is a Vacation Club sales pitch. Read moreGenuine Hotels.com guest review
"Nice Pool Area"
Decent hotel for price. No complaints, rooms and bathrooms could be updated for better rating.Genuine Hotels.com guest review
"Great pool but poor service"
Pro: The pool courtyard is very nice and has a tropical resort feel. Good value room price. Con: The service staff needs some training on how treat customers. Here are 2 examples: 1. The greeter at the continental breakfast was quite rude when I arrived. Then she sat me in the worst table next to the kitchen door. When I asked to be moved, she sat next […] to where the waitresses hangout and chat. Finally I got up a chose my own seat. 2. When the pool closes at night, Security literally locks the doors so you can’t get out! The only way out is to knock on the doors of poolside rooms and beg them to allow you to pass thru their room. Have you ever heard of a something so crazy!?! Read moreGenuine Hotels.com guest review
Needs a major renovation ! Only words I can say stay away from this hotelGenuine Expedia guest review
"Sharing a Room with Strangers"
If you don't mind sharing a room with strangers, then this is the place for you! someone entered our room with a key in the middle of the night, luckily they were nice people who realized the front desk made a mistake. But in today's world of crazy people who knows what could have happened. The place is an average affordable place to stay if your in […] a pinch. Read moreGenuine Hotels.com guest review
"staff is very non caring. the rooms are dingy"
That is does not care in the rooms are gloomy with stuffed pulled outGenuine Expedia guest review
"Nice older hotel"
The rooms were roomy and pretty nice, but the bathrooms could use updating as they look and feel old. The lobby and restaurant were very nice!Genuine Expedia guest review
"horrible! reminded me of a motel 6"
My experience was horrible! Only 6 channels, no hook up for dvd. Decor was cheap. Bathroom was nasty. They charge 10.00/day for microwave. Ramada isnt what it use to be.Genuine Hotels.com guest review
"Do not got to this place"
It's a dump!!Genuine Hotels.com guest review
"Watch out for the sneaky extra "service charge""
The room rate increased by $20 by adding a 'service charge' to the taxes rather than include it in the room rate. Breakfast was just carbs. Not recommended.Genuine Hotels.com guest review
the breakfast in mornimg was no good rip off the room where old the place look good in side and around the hotel but the room were old and the tv old small roomsGenuine Hotels.com guest review
"It has potential with 2 easy but necessary fixes."
Internet does not work or works very rarely and intermittently. They should get another provider or get something to boost wireless or not advertise internet at all. Breakfast requires a breakfast ticket issued on check-in which screams of security issues or issues with people coming of the street to eat, but I prefer if one or two people from the […] street get free food than cause hundreds of people to have to present ticket. It makes the area seem questionable. They should stop this policy immediately - it cheapens the value of the experience, the hotel and the community. Read moreGenuine Expedia guest review
Overall... nice, but staff seemed frantic due to the lack of associates behind the counter on the New Year weekend (WAS BUSY) >>>> Also, there seemed to always be hotel guests congregating around outside exit doors smoking, this was awkward walking thru the 2-5 people every time we went into or exited the building.Genuine Hotels.com guest review
Good Value. Hot breakfast buffet for $3.50. Well worth it.Genuine Hotels.com guest review
"Think twice about staying here."
Room wasn't ready when we arrived, we were told to come back in 45 minutes. When we went back, was told that we needed to wait another 1.5 hrs. Okay, so we finally get checked in and we go to the room and it hasn't been cleaned. Maid told us to return o the desk. We were to have a king room but now we were given a double. Room smaller and more cramped. […] Someone called us about an hour later to inquire about our room. When I told her that it wasn't the type of room that I had reserved, a king, her response was that all of the rooms were booked and this was the only room available. She was at least polite compared to the guy who checked us in at the desk. he was extemely rude. The second day we are there, we find out that the pool would be closed due to painting. It was supposed to have been done in the early morning but the painters did not show up on time. Pool opened by 2:00 pm but the sun only was there until 4:00 because of the pool location. This was disappointing. We are in Florida for the warm days and now no pool. Hotel is mainly a holding place for cruise travel. I guess if you juts needed a place to park your car and stay overnight, it might be passable. We would not stay here again. Read moreGenuine Expedia guest review
"Not happy with what we paid"
1) Getting bad smell when we enter the room. 2) Old comforters 3) Took few hours to get the hot water 4) Taking long time to drain water. I will suggest this hotelGenuine Hotels.com guest review
"OK place to stay."
The place is clean, but the carpet in the hallway is a bit worn out. The free continental breakfast requires a voucher, and not everyone in my room gets to have it which was not posted on Expedia (some guests apparently don't even get any voucher, depending on what offer they got at time of booking). The selection of breakfast was pretty basic, bagels, […] cereals, some bread and pastry, but no eggs, pancakes, nor waffles. And the clerk at the front desk forgot to give me the ticket at checkin, I had to talk to them after. The same or another clerk also gave my room (by mistake) to another guest, but luckily I was not in the room when they came, and I had to wake them up at 1:00am to find this out. The management finally got it straightened out though, after being confronted by the angry guest who was given the wrong room (my room). I felt sorry for the manager. Read moreGenuine Expedia guest review
"Good hotel for shopping plan"
Me and my family had a great time in this hotel. We were shopping and took a little rest in the swimming pool and jacuzzi and those was perfect to relax ourselves after a long day.Genuine Expedia guest review
It was a one-nighter. No major complaints. However, I put in a wakeup call with the switchboard for 10 am and never got the call. I awoke at around 10:45, with no time to bathe and partake the Continental breakfast before 11 am checkout. I brought this to the attention of the shift manager and she had the dining room manager give me a coffee (bad tasting, […] but caffeine) and some unappetizing "pastries." These are minor, and I had about 8 hours before turning in my rental car and catching my flight. It was pretty big for its suburban location, and I prefer smaller, more intimate environs. Read moreGenuine Hotels.com guest review
I would not suggest that you do service with this company ever again. When i first arrived I was greeted with extremely rude serivce. Then i was asked to supply a credit card which I had already paid for the hotel in full, and then I had to pay a hidden fee of $10.00. I then had an issue where my cruise line had a problem and I was unable to stay on […] the 2nd night as i had nit made it back into the country yet. I did have a family memeber call and try to cancel but the hotel would not cancel. I tried to talk withn them when I returned and they were extremely rude and non caring. I asked for their coprporate office number and both supervisors gave me the the wrog info, they gave me the 800-2-ramada number which is their reservation #, terrible customer service, rude, and very non consumer satisfaction based Read moreGenuine Hotels.com guest review
"Not close to the beach."
This is an older hotel but very clean. Nice and friendly staff. The resturant and pool are great. Unfortinately not close to anything. If you are staying here have your own transportation as it is expensive to get a cab.Genuine Hotels.com guest review
We could not stay the night, we had to check out!! The room keys did not work, took 15 minutes for it to work. The room was old, had no mirrors, the sheets and rugs were not clean. The room and the hallways did not have a great smell. This hotel should not be allowed to have the name Ramada, it gives the impression that this hotel has great standards […] and it does not!!! The staff was terrible, especially Baptiste Jr. Read moreGenuine Hotels.com guest review
"Bad experience. Never again"
The staff is the worst ever. We called ahead of time to find out if we could check in an hour earlier, and the said the room was ready but as per hotel's policy we could not check in. We only wanted to shower after a long day of traveling. When we got there, the women at the front desk did not know what they were doing; they said we had reserved a smoking, […] handicap room when we had not. Read moreGenuine Hotels.com guest review
"Not a great choice for business stays!"
I travel frequently for business and don't require too much extra attention to be happy. This hotel is not up to par for business overnights. The rooms are worn and not the cleanest. (its not the worst I've ever seen but not great). The hotel seems to cater to people that are going on cruises - which means partying in the hallways and loud guests at […] night. Not conducive to sleeping. My neighbors were up til 3 am - I spoke to the front desk with no resolution. The iron ruined a dress shirt due to rust and the pillows were very old and kind of gross. Bottom line - find another hotel if you are just in town overnight! Read moreGenuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
"UNFRIENDLY STAFF ABOUT 50 PERCENT"
HAD FILTHY BLANKET , CALLED AND WAITED 3 HOURS THAN WALKED BLANKET DOWN MYSELF... THAN THEY BROUGHT ONE UP AND WE'RE BARELY APPOLGETIC.. HALF THE STAFF DIDNT SPEAK ENGLISH VERY WELL... I STAYED 6 DAYS THEY PROPERLY CLEANED IT AFTER MY FIRST DAY THAN THEY DIDNT WASH SINK OR TUB.. OR FLOORS IN BATHROOM... OH AND I WASHED MY OWN SHEETS,, WOILL NEVER STAY […] THERE AGAIN!! Read moreGenuine Hotels.com guest review
First I noticed when I walked into my room was a small roach, besides that we had garbage laying around right outside the room, and tenants having the hallway smelling like pot. This hotel is not very clean and can use some improvement.Genuine Hotels.com guest review
"It's what you make it."
The room was a great price but, you get what you pay for. The room was for a handicap. No flat screens. The furniture looked like it was made pre-teen in wood shop. The breakfast is toast and cereal. Didn't bother with lunch. I didn't mind the conditions because my intentions was to enjoy Florida anyways. The staff was friendly and the pool and facilities […] were clean. The night life in the area was something out of a Jerry Springer show. Real Trash!! If you don't rent a car you are in trouble. Read moreGenuine Hotels.com guest review
Hotel is a good value for profit, highly recommended, very well located and close to everythingGenuine Expedia guest review
Hotel is a good value for profit, highly recommended, very well located and close to everythingGenuine Expedia guest review
They could do better I mean it is Ramada!!!Genuine Hotels.com guest review
"shopping at sawgrass mills"
it was good but i think they should do something about there breakfast menu same thing every morning.Genuine Hotels.com guest review
"Held together by plaster and sadness"
You know how in Las Vegas there are the resort casinos, nice and pretty, with bright lights and four-star restaurants and pretty women, and then as you walk down the strip, there are the several sadder casinos, dimly lit with hot dog stands instead of restaurants inside, and patrons beaten down by the weight of their bad life decisions, just slumping […] husks of their former selves, skin stretched and leathered by decades of unfiltered cigarette smoke, the carpet soaked with spilled drinks and spoiled dreams. You know the type of casino I'm talking about? If you were to put one of THOSE kinds of casinos in this hotel, it'd be a major upgrade. Read moreGenuine Hotels.com guest review
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