Mixed review! Check-in service helpful but slow. Room very spacious and clean, no smoke smell, bed quite comfortable. Nice shower head in bathroom. However, trying to order dinner via room service a disaster because the person answering the phone clearly knew little English. The restaurant was buffet only, food lackluster at best and too few staff to […] cover. Price was right, so in some ways you get what you pay for. Read moreGenuine Hotels.com guest review
They charged my credit card with additional 50 dollar and never told us about that, The people isn't nice. The breakfast is ok.Genuine Expedia guest review
Room available was a smoking room and it had Burns in the carpet. The smoking floor had a terrible odor. The bathroom door scrape the floor & I was charged a $50.00 deposit the agent said this was for any incidentals during my stay. I am not satisfied nor would I recommend this hotel.Genuine Hotels.com guest review
It wasn't great sorry to sayGenuine Hotels.com guest review
I booked a night at this hotel because I was relocating. When I got there, Wendy at the front desk asked me for an ID and the card I used to book the hotel. Before any other explanation, she swiped my card. A few minutes later she gave me a paper to sign. Reading the paper it said it would hold one amount for security but swiping my card, it took another […] amount. I asked her what the other charge was for, she could not explain. Even though she could not explain, she still wanted me to sign the paper. Before selling a product, the employees should know all policies and procedures. This hotel needs to be upgraded. The condition of the bathroom was just terrible. It was convenient because of where I was and it was quick. If I had more time, I would have booked another hotel. The staff needs to learn customer service. Read moreGenuine Hotels.com guest review
"A centrally located hotel good amenties"
My experience was satisfying. I stayed at the hotel a number of times before. The owners have improved the hotel and made it very attractive to guest with excellent service and amenities and very competitive rates.Genuine Expedia guest review
The room was very spacious and customer service was great. I would definitely stay here again and recommend this hotel to my family and friends.Genuine Hotels.com guest review
"Hotel ok, service terrible"
I went with my family and we asked for a microwave to heat our baby milk, nobody help us, even though there is a microwave in the restaurant the employees didn't want to help us. We were 3 adults and they didn't leave a towel for us. when we called they brought only 1 towel and took more than 30 minutes.Genuine Expedia guest review
I've been there 2 years ago and my son last year and we decided to come back there this year. The quality declined . Both rooms and humid and smeliiing a little bad. the tower hanger was broken and the carper wet the breakfast quality declined too. Less alternatives and not so good as 1 year ago I am not sure I would go againGenuine Expedia guest review
This hotel had a nice ticki bar in the pool area to relax after a long day of work!!!Genuine Hotels.com guest review
"Not what I expected"
I thought this hotel was close to FLL airport and I was wrong. It is 25mins away from FLL airport. I booked a non smoking room and the person at the counter said the booking was for smoking room. I was really disappointed.Genuine Hotels.com guest review
"It's not nice place to stay"
We arrived a little bit late, the hotel tried to give us a smoking room, although they made us to sign the form that we will not smoke in the room. Upon persisting a non smoking room like I reserved, we got it. Front desk girls were not friendly and need to learn about how to treat the customers. Once in the room, it was not that good as we expected. […] Everything is old and needing upgrading. The continental breakfast was okay. We were four adults booked into the room, but there were bath towels for 3 persons, and hand towels & washcloths for only 2. After one of us took a shower, the water has been stay in the bath for entire night. The bathroom faucet was broken. Read moreGenuine Expedia guest review
"Stay away at all cost!"
the staff was rude and did not care about my issueGenuine Hotels.com guest review
"Old, need upgrading."
On arriving late, the hotel did not save our room and tried to give us a smoking room. Upon persisting a non smoking room like I reserved, we got it. Once in the room, it was not that great. Old and needing upgrading, we hurried up to sleep. The staff was nice, continental breakfast was helpful. Should add shuttle to the airport.Genuine Expedia guest review
Check in was very unsatisfactory, I was the only one in line and it still took more than 20 minutes while the front desk person was on the phoneGenuine Hotels.com guest review
"Good for what we paid"
Its was ok. Well located, not bad in general. They have room to improve. Everything was ok...not bad not excellent. Just ok. We had a good vacation and we rested a lot.Genuine Expedia guest review
"Maintenance of Elevators & Halls"
Very friendly staff; Rates were great; Breakfast fabulous! The elevators and halls needed cleaning.Genuine Hotels.com guest review
Everything at this place is great. Stay here every time I have to work in the area.Genuine Hotels.com guest review
Front desk staff (night) needs to learn how to treat their customers,Genuine Expedia guest review
Bathroom were out of order in main lobby they were still letting there guest used that bathroomGenuine Expedia guest review
"Just a hotel"
The Ramada Plaza does NOT have a refrigerator or microwave in guest rooms. While that may not have been an issue if I had been staying for a day or two, it was an issue bc I was there for 8 days. Housekeeping didn't clean the bathroom unless specifically asked to do so. The associates that worked the front desk were impolite at times and the continental […] breakfasts included in the rate consisted of danish and juice. The pool and hot tub were surprisingly very nice and clean. To get a pool towel, however, you had to get it early as they were limited. They will try to get you to attend a time share presentation through the welcome center. If I had known ahead of time how dirty the rooms would be, I would have booked elsewhere. Read moreGenuine Hotels.com guest review
Room not clean,service awful, food stale and nasty. I would not even take my dog their. It does not deserve a 3.5 rating but a 1 ratingGenuine Hotels.com guest review
"Looks are deceiving"
Maybe I'm spoiled, but a hotel room with no microwave or refridgerator? And that had to be the loudest air conditioning unit I've ever heard! It sounded like it was raining in my room and when it turned off it made this loud noise - I had a very hard time falling asleep. Hated the hotel: Hallways long and looks like a dormitory. Takes forever to get […] to your room. Horrible! I'm NEVER going back there! Read moreGenuine Expedia guest review
When i called and ask for specific distance of hotel and business they told me this hotel was about 12 minutes to what i accept for my surprise was 30 minutes,very disappointing,Plus i was looking for 3 star hotel and they told me it was well this hotel is not a 3 star at all.Genuine Hotels.com guest review
"additional charges and failure to provide non smok"
First, additional charges were applied which were not disclosed by the hotel until upon check-in. Seasonal $10 per room is ridiculous. Then, three non-smoking rooms were requested but not provided. Four thumbs down.Genuine Hotels.com guest review
"great for the money!"
If I had another business trip, I would stay here again. Clean rooms and bathrooms. Only complaints are the continental breakfast left lots to be desired as did the restaurant. So plan to buy meals elsewhere. Otherwise, great stayGenuine Hotels.com guest review
"Don´t ever think about it!!!! Worst ever!"
The worst hotel I have ever stayed. This property don´t even deserve to be part of a chain like Ramada. Don´t let yourself be attracted for its cheap price as I did, because I had a couple of hours until my morning flight. This place is full of s.. workers who provide their services at this place. It´s nasty!Genuine Hotels.com guest review
The hotel for the price was fine. Service was great, they let us check in 2 hours early. The "restaurant" with the hotel is not worth the price. The tiki bar and pool area was nice. The main issue with the hotel is the surrounding area and other guest. The walls are very thin and peoples TVs were so loud and we could hear people speaking outside on […] the tennis court. Read moreGenuine Hotels.com guest review
Had to put a $50.00 non smoking deposit down, yet we could smell marihuana being smoked on the same floor.Genuine Hotels.com guest review
"not a great location"
The hotel staff were friendly however the location was a bit scary after dark and the facility needs updating. The breakfast was non existing the first morning (staff stated, they did not know how to power the coffee machine and the danish were not delivered). Watered down OJ and bite size muffins was breakfast. The secound morning the coffee machine […] was working however there was no milk/cream for the coffee. The room was your typical room but the bed cover didn't smell clean nor did the bathroom. Read moreGenuine Expedia guest review
OKGenuine Hotels.com guest review
Dirty halls. Poor upkeep. Front desk treated us poorlyGenuine Expedia guest review
"Not satisfied with this hotel"
I was not happy with this hotel. My key to my room wouldn't work and had to go to front desk 3 times to get it to work. Parking was difficult. Hotel advertised Wi Fi capability but I could not get connected to the internet on my lap top. I called customer service and it worked for a little while but once you logged off, it didn't work. Water pressure […] in the shower was not good at all. Did not eat at the hotel's restaurant, food was buffet style and did not look appealing. Read moreGenuine Hotels.com guest review
Nice pool and tiki bar. Better than expected. Good for one night stay to save money. About 15 min from airport.Genuine Hotels.com guest review
"do not stay here"
you will not get the room you booked you will not get the free breakfast you will not get any front desk service and you will not get swim or get in the hot tub because they will take too long getting you checked in and your room may smell like and ash tray find another hotel and pass this on upGenuine Hotels.com guest review
"Stay somewhere else ."
Not worth to write about if and definitely not worth to stay in it-better pay a bit more and stay somewhere elseGenuine Expedia guest review
I would never stay there again pictures ,are so deceiving it was barely a two start hotel even the low rates were not worth staying there!Genuine Hotels.com guest review
The hotel offered all important amenities (lovely pool area, fitness room, restaurant). Service was good. Our room could have used some restoration. Buffet was ok, but area restaurants offered better selection for same cost.Genuine Hotels.com guest review
Disappointing distance from FLL, tired hotel, not-so-desirable area w/ limited outside food alternatives, many of the other guests appeared to be chain-smokers, $15 "resort-fee"Genuine Expedia guest review
I stayed for really one night and was angry I had to pay for the internet.Sunday I was checking out they wanted to charge me because I was checking out early Sunday as a oppose to Monday.Genuine Hotels.com guest review
great service expect with the front desk and restuarant. Also i loved the hotel itsself very wonderfulGenuine Hotels.com guest review
"fairly close to all must-see sights"
hotel was ok, staff was rude and not very helpful.Genuine Hotels.com guest review
"price and location"
some restaurant workers have really hard time to share the smile orr say welcome after thank youGenuine Hotels.com guest review
"Nice, average place to stay. Low cost was great."
One elevator was out which created quite a wait to get our luggage up and down.....it was nice to have food available at the hotel and the cost was low, so that was ok. The tiki bar was good as was the pool and hot tub.Genuine Expedia guest review
"Access to all venues"
My stay was pretty good no complaintsGenuine Hotels.com guest review
"Do not go there"
Guest service with a bad mood a/c making noises, hot room , no parking, please do not use this hotel also smelling carpets tranh in the hallsGenuine Expedia guest review
"Registration desk issues"
Almost caused a coronary! New employee at registration desk was not monitored/ checked close enough. He asked for I.D. and a credit card. He returned only the credit card and the next day I had major issues at the airport for security. Called desk and they immediately knew that my I.D. was in their posession. I was at the desk two hours prior to flying […] out and no attempt was made to call/ contact myself of their possession of my I.D. while at the hotel. Registration desk said they would deliver it to the airport but did not know how much it would cost. I was able to fly home with some other credit card information and a complete security check by the T.S.A. as the flight was leaving in an hour. I did not get the I.D. back as of yet but was told they would "mail" it to me. Read moreGenuine Hotels.com guest review
"A budget hotel"
The hotel is ok if if you ar in a budget. Good location. Not turistic, but with a car you can go to Palm Beach, Fort Lauderdale, or Miami. The breakfast can be better.Genuine Expedia guest review
1. Very old carpets, tiles, and amenities in general 2. Coming straight from a cruise ship, we had 4 hours before check-in time. The hotel did not appear to be busy, but the staff would not even consider an earlier check-in time than 3:00pm. 3. Someone had sprayed the carpets in the hallway to reduce odor; however, the smell was overwhelming, and not […] very pleasant. 4. The room keys (3 out of the 4 issued) would not work, and maintenance had to come up and fix the lock. 5. Although there were four adults booked into the room, there were bath towels for 3 persons, and hand towels & washcloths for only 2. HOWEVER...... The pool area was great! There is a clean hot tub, a small garden area, a stocked and staffed pool bar, and a sunny pool area. Read moreGenuine Expedia guest review
"Excellent if you are on the road or bussiness trip"
I stayed at this hotel for 2 nights. I was on a college visiting trip. I wanted a hotel that would be clean, safe, with wi fi, a fitness center, walking distance to places nearby like drugstores, supermarkets, and restaurants. This Ramada had all of it. I had myself read a variety of reviews before I made a reservation and I found out it was much better […] than what I read it was going to be. This hotel is walking distance from many stores and a supermarket. We got exactly the room we reserved with cable tv and wi fi. The wi fi signal was not always strong but most of the time I was able to use it without any problem at all. The room was clean, we had hot water all the time. The ladies from housekeeping were very willing to bring us more towels when we asked them to. The only thing that I think they need to work on is that the rugs on the main hallway of the hotel are a bit smelly and a few things do need renovation not because they were not functional but because they looked worn out like the fixtures at the bathroom. We had a deal were the breakfast was included and it was a continental breakfast that served us well for our purposes. It also had a buffet style restaurant with good prices and food In all, if you are looking for a 5 star hotel to stay and indulge yourself, well, this is it but I do think this is a great hotel if you are on the road or a business trip and it definitely was very good and had everything we needed. And we stayed there for a very good rate Read moreGenuine Hotels.com guest review
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