All hotels in Carbondale, Illinois, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here801 N Giant City Rd, Carbondale, IL, 62902, United States of America, ‏‎866-925-8648
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4.1 / 5Excellent

Score breakdown (from 214 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    4.4
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a quick stay but was nice hotel for the price...
Genuine Hotels.com guest review
1 night business trip Jul 3, 2014
Tiffany
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was impressed with the hotel for the money.
Genuine Hotels.com guest review
1 night business trip Jun 23, 2014
A Traveler
US
4.0 / 5Excellent
"our stay at Saluki Best Western"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was great for the price. Room was clean, staff super friendly and the pool was clean and a good temp. My only complaint was the lobby and some hallways had a weird odor....Our room did not though. Overall it was good!
Genuine Hotels.com guest review
1 night business trip Jun 22, 2014
Lu
US
4.0 / 5Excellent
"Bald Knob Cross"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed to get closer to Bald Knob Cross in Alto Pass for sunrise service Easter morning. Breakfast wasn't available yet since we departed at 5:20 but the cookies the evening before were excellent.
Genuine Expedia guest review
Other trip May 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Always like Best Westerns"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great. Maybe ran out of some breakfast foods pretty early, but, can't really complain. We always choose Best Westerns when traveling.
Genuine Hotels.com guest review
1 night trip May 18, 2014
Cindy
US
4.0 / 5Excellent
"Great stay for little cost."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I have had trouble finding a clean, affordable hotel in Carbondale where my son goes to school. Have stayed at Holiday Inn which is nice but really expensive. Have stayed at Quality Inn which was awful. This hotel is clean, nicely furnace and a moderate price. Staff was friendly and helpful. I plan on staying here whenever possible during my visits to SIUC. .
Genuine Expedia guest review
Other trip May 20, 2014
A Traveler
US
4.0 / 5Excellent
"GOOD & CONVENIENT. HELPFUL STAFF."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
ENJOYABLE STAY. CONVENIENT TO SHOPS RESTAURANTS AND SOUTHERN ILLINOIS UNIVERSITY. STAFF HELPED WITH DINNER AND BREAKFAST RECOMMENDATIONS. A GOOD PLACE TO STAY FOR STUDENT'S FAMILY AND FRIENDS.
Genuine Expedia guest review
Other trip May 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Getting son from college"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had no where to go and all hotels were full. They told me they could get me in that night. This was AWSOME. We first came down here back in Aug of last year to sign son up and everybody was booked, they got us in!!
Genuine Expedia guest review
Other trip May 16, 2014
heather / bill
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice value for the money. Friendly staff. Needs better lighting for reading but overall a good experience.
Genuine Hotels.com guest review
1 night trip May 8, 2014
Macagnes
US
4.0 / 5Excellent
"perfect for the night"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The saluki inn was quite comfortable and conveniently located to SOuthern Illinois University where I was on a mission to pick up my daughter. I would return again.
Genuine Hotels.com guest review
1 night business trip May 8, 2014
Ginny
US
5.0 / 5Outstanding
"Very comfortable hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent. Would definitely stay again. Very friendly staff.
Genuine Expedia guest review
Other trip May 4, 2014
A Traveler
US
5.0 / 5Outstanding
"very nice continental breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
located in the most convenient place in town - close to everything.
Genuine Hotels.com guest review
7 night business trip Apr 17, 2014
A Traveler
US
2.0 / 5Fair
"I would choose a different hotel"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The workers at the front counter were more than helpful, but the pleasant experience stopped there. To start, the elevator wasn't working so steps only. The side outdoor door didn't lock at all. My room key have to be reset because it stopped working and we couldn't get in. The beds are like sleeping on a hard board. There was an unpleasant odor in the hallway also. I would not stay there again.
Genuine Expedia guest review
Other trip Apr 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed here 12 nights on golf and leisure vacation. Staff extremely nice and helpful. Breakfast excellent. Didn't really use the Fitness area or pool because the weather was perfect for outdoor activities. I can not say enough good things about this hotel. Would stay here again, and have recommended Saluki Inn to Alumni coming down for homecoming.
Genuine Hotels.com guest review
6 night trip Apr 15, 2014
Carol
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall stay was good, wish the beds were bigger.
Genuine Hotels.com guest review
2 night trip Apr 18, 2014
A Traveler
US
4.0 / 5Excellent
"Another visit to SIU."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We have been to SIU three times to date for my Daughter who will be a freshman this Fall. We've stayed at the Saluki Inn twice and the Holiday Inn once. Both times at Best Western, we had a comfortable room, helpful staff and no problems.
Genuine Expedia guest review
Other trip Apr 21, 2014
Karen
US
5.0 / 5Outstanding
"Saluki bound"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly. The free breakfast was actually very good from others I've had. The area had a lot going for it. The shampoo and conditioner was just enough for one washing only. It was very close to our destination of SIU.
Genuine Hotels.com guest review
2 night trip Apr 17, 2014
Colleen
US
5.0 / 5Outstanding
"Nice for university visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Did not get to spend much time in hotel. but what we did it was pleasant.
Genuine Expedia guest review
Other trip Apr 21, 2014
Christina
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nixe, helpful staff. Good location. Nice and clean rooms. Recommend.
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
A Traveler
US
4.0 / 5Excellent
"close to So. IL. Univ. and stores & restaurants"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Was good hotel for the price and the continental breakfast was good. The beds were definitely full size and not queen size like you would expect. The staff was friendly. Close to all stores and restaurants. Good hotel for the price especially for one night.
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
A Traveler
US
4.0 / 5Excellent
"Clean and affordable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean and affordable place to stay in Carbondale! I look for good place to stay based on location, cleanliness and comfort. Best Western Saluki fit the bill on all counts. Thank you.
Genuine Expedia guest review
Other trip Apr 7, 2014
A Traveler
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Wonderful location. Within minutes of SIU and so much to offer close by. Would stay at again. Friendly staff! clean hotel. Breakfast included with stay was nice for a quick bite before heading out.
Genuine Hotels.com guest review
1 night trip Apr 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice. Wonderful staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The staff was very attentive and pleasant. The rooms were clean and nice. The breakfast was really good.
Genuine Hotels.com guest review
1 night trip Mar 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Enjoyed our stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
This is a newer and very neat and clean hotel. Nice amenities with a pool and they include a decent breakfast. I would stay here again. The beds and pillows are just average.
Genuine Expedia guest review
Other trip Mar 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great for visiting my SIU student"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great big free breakfast in the morning and cookies and coffee all day!
Genuine Hotels.com guest review
2 night trip Mar 21, 2014
A Traveler
US
3.0 / 5Good
"No soundproofing in ceilings & elephants above us"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location is ideal, close to the mall, movies, & restaurants. The hotel room was clean. The water pressure was great. The breakfast was filling. The only downside was the complete lack of soundproofing in the ceiling. The people walking above us sounded as if they were IN OUR ROOM. Thank goodness they finally fell asleep at 11:30pm and stayed that way until 8:15am. If you choose this hotel, request a room on the top floor.
Genuine Hotels.com guest review
2 night trip Mar 21, 2014
A Traveler
US
4.0 / 5Excellent
"good experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was very clean and the motel looked well kept. The only issue, which was minor for us, was that the elevator was broken the day we were there. Breakfast was exactly what you'd expect. We were visiting the SIU campus and the motel was reasonably close for this.
Genuine Hotels.com guest review
1 night business trip Mar 20, 2014
A Traveler
US
5.0 / 5Outstanding
"GREAT Place CLose to SIU"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly staff, nice pool, convenient parking. Included a discount at restaurant adjacent that was also fun.
Genuine Hotels.com guest review
1 night trip Mar 17, 2014
Shelly
US
3.0 / 5Good
"Good Location!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel is very well located to food, shopping, and the university. Our floor was kind of noisy with loud talking, in the hallway. The room was clean and comfortable. The breakfast bar was average.
Genuine Hotels.com guest review
1 night trip Mar 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Extremely friendly and accommodating staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We drove in from Miami, and after a 17 hour drive, we got to the hotel a little early for check-in. The staff was very sympathetic to our situation and made every effort to get us into our room. The room was clean, the beds very comfortable, and the bathroom updated and clean. The free breakfast the next morning was very nice and went beyond what I expect as the usual freebie. The fare included everything from hot foods to cereals - something for everyone in our group. I would definitely stay at this hotel during my next stay in Carbondale.
Genuine Expedia guest review
Other trip Mar 17, 2014
Keith
US
5.0 / 5Outstanding
"Nice hotel close to school"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We were going to a concert at SLU arena. It only took us about 10 minutes to get there and get parked. Only downside was that we had requested a king bed through expedia and ended up with two full beds so sleeping was a little tight.
Genuine Expedia guest review
Other trip Mar 17, 2014
A Traveler
US
3.0 / 5Good
"There was hair in the sink and bath tub."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Overall stay was ok. Pool was a little small. The hall smelt like cigarette smoke.
Genuine Expedia guest review
Other trip Mar 17, 2014
A Traveler
US
4.0 / 5Excellent
"Solid hotel close to campus"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is fine; clean, comfortable, and quiet. It's a Best Western, not the Ritz. However, their parking lot plowing needs help. The parking lot was treacherous and icy. Large parts looked like it had not been plowed or treated after the recent snow and ice. Getting back and forth to the car was an adventure.
Genuine Expedia guest review
Other trip Feb 10, 2014
Chris
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
extremely friendly staff, very clean, nice continental breakfast selection
Genuine Hotels.com guest review
2 night trip Jan 31, 2014
Debbie
US
5.0 / 5Outstanding
"Very Nice Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The front desk staff was very helpful & friendly. The lobby & our room had nice décor & was very clean. Our room was spacious & very comfortable. Breakfast was also very good with lots of choices. The only complaints were there were some hairs on the back of our toilet & the cleaning team knocked repeatedly on our door before check-out when our Do Not Disturb sign was clearly displayed. They didn't speak English so possibly couldn't read it either??
Genuine Hotels.com guest review
1 night trip Jan 26, 2014
Karla M
US
5.0 / 5Outstanding
"Enjoyable Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean and enjoyable stay. I would recommend this to friends and family.
Genuine Hotels.com guest review
2 night family trip Jan 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to the University"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Best Western Saluki Inn was awesome! The Inn was clean from top to bottom. Staff was very accomodating and very helpful. Staff took time to make sure that Hotel.com could give them confirmation that I made a reservation since Hotel.com did not send over properly my reservation information after booking on their Hotel.com site. Only good things to say about Best Western Saluki Inn. Will stay there again!!!!!
Genuine Hotels.com guest review
1 night trip Jan 20, 2014
Matthew Rangel
US
5.0 / 5Outstanding
"convenient loation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice place, friendly staff, no complaints
Genuine Hotels.com guest review
1 night trip Jan 13, 2014
A Traveler
US
4.0 / 5Excellent
"Good and not so good"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
We stayed here because we were in the area, and booked late in the afternoon for that night. When we booked in we were disappointed to read the notice that the pool would be shut from the next day. The management was quite good about it - in fact, they let us use the pool in the morning before the worker arrived - but it was a shame they didn't inform us before we booked. The room was nicely decorated and maintained, and we were able quickly to get it to a good temperature for us. Breakfast was OK, but when we got there about half an hour after they had opened, they batter for the waffles was thin and runny - this was changed as soon as we complained, but it;s odd that it was not set up correctly fro the start of service. I had two biscuits, one was really nice and fresh, but the other was rock hard - maybe left over from an earlier day?
Genuine Hotels.com guest review
1 night trip Jan 1, 2014
Stonegate
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was short staffed for Christmas Eve and Christmas Day but those that were there were very helpful and friendly to share their holiday with travelers.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2013
Carney307
US
1.0 / 5Poor
"Cold room - Too much noise"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
Room was very cold upon entry. It took quite some time for it to become comfortable without a coat. On the last night there of three, a local high school basketball tournament resulted in a bus full of teenagers being on site, apparently without supervision. I was awakened several times and complained at 12:30 PM and again at 3:00 AM when the party was still going on with slamming doors and lots of hooting and hollering both In the hallways and in adjoining rooms. The night clerk took no action despite my complaints and explained the next morning that he had left them alone to avoid disturbing the onsite manager's rest in a different part of the building. Never again.
Genuine Hotels.com guest review
1 night trip Dec 23, 2013
A Traveler
US
5.0 / 5Outstanding
"great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The breakfast is really nice. You get protein and not just cereal and rolls.
Genuine Hotels.com guest review
1 night trip Dec 14, 2013
Cindy
US
5.0 / 5Outstanding
"Ok Place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were in Carbondale watching our nephew play football. The motel is fine for an overnight stay. We are pleased and will stay here again.
Genuine Hotels.com guest review
1 night trip Nov 8, 2013
Shelley
US
4.0 / 5Excellent
"We will stay there again when we visit SIU."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were not in the hotel too long but our short stay was just fine.
Genuine Expedia guest review
Other trip Nov 12, 2013
Sal
US
4.0 / 5Excellent
"Best Western"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
clean updated hotel, friendly service, not too much to do in Carbondale period, so not knocking the locale of the hotel per say. Only a couple restaurants within walking distance, most needs to be driven to.
Genuine Hotels.com guest review
1 night business trip Nov 6, 2013
brian
US
5.0 / 5Outstanding
"SIUC visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were extremely satisfied with our stay. The management and staff were very friendly. Hotel was clean and comfortable. The rooms are a bit small but well appointed. The beds in our room were full size not queen. Spotless. Nice breakfast in the am and very close to campus and shopping and dining. Will stay again and would recommend to anyone especially visiting SIUC.
Genuine Hotels.com guest review
1 night trip Nov 1, 2013
SIUC parent
US
5.0 / 5Outstanding
"Will stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was very friendly and helpful. Full size beds were a little small. Breakfast was very good, overall a very nice place and we will stay again.
Genuine Expedia guest review
Other trip Nov 3, 2013
Ron
US
5.0 / 5Outstanding
"Stay here"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel has everything you need, is in a good location, the rooms and facilities are very nice and clean. The staff is wonderful.
Genuine Hotels.com guest review
1 night business trip Oct 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were not that far from SIU which was fantastic.The staff was beyond great to us. The room was very clean and I felt as if I was at home.
Genuine Expedia guest review
Other trip Oct 27, 2013
A Traveler
US
5.0 / 5Outstanding
"the hotel was close to things we wanted to do"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we liked everything about this hotel, very clean and the employees were very helpful and very friendly. we travelled with our two dogs and the staff made us feel very welcome.
Genuine Expedia guest review
Other trip Oct 22, 2013
Kim
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews