"Great place to stay"
Very nice hotel and helpful staff. Great free breakfast. The jacuzzi in my first room ran out of hot water before the tub was full, but when I told the front desk I was given another room immediately and a maintenance man was working on the problem within minutes. Very comfortable room and bed. The pool area could have been heated better, but the pool […] itself was good temp and this was a cold spell in mid-January so that may be why the pool area was cooler than I like. All-in-all a great place to stay in Newport for an excellent price. Read moreGenuine Hotels.com guest review
"Clean. Clean. Clean! Book it!"
Clean is King and this place is clean. To me it's the single most important feature of any hotel. No funky smells. No moldy stuff anywhere. Nothing worn out. The shower head was great. Not like some that try to rip your eyelids off! And the bed was really comfortable. Staff was friendly. Breakfast was nothing special but the area was again....clean! I'll […] stay here again. Read moreGenuine Hotels.com guest review
Large room Front Desk very helpful Breakfast food selection was averageGenuine Hotels.com guest review
This was a last minute weekend getaway and I'm glad we picked this hotel to stay at. The room was perfect.Genuine Hotels.com guest review
"In room Jacuzzi!!!"
We got a room with a jacuzzi and it was fabulous especially after walking around in Newport all day. It was loud and the water was not hot enough but it was still relaxing and a good substitute for a quick massage. The room was very clean and comfortable. We will be coming back.Genuine Hotels.com guest review
Friendly staff CleanGenuine Hotels.com guest review
I recently stayed here while visiting my son who is stationed at the Newport Naval Base. I was a bit hesitant because the reviews were a little concerning, but I would highly recommend this place for anyone on a slight budget. It's about 2 miles from there. Hotel front staff had a great, warm breakfast and a heated indoor pool which I did not use. The […] rooms were extremely large and had a separate jacuzzi as a pleasant surprise. It appeared to be renovated and very clean. The configuration was a bit odd as others have noted, but it was obviously another type facility (nursing home/spa retreat..etc..??) before they converted it to the hotel. About the only complaint I would have is the doors do need to be replaced with more sound/solid construction. Other than that I would highly recommend this place for anyone on a slight budget who wants some quality along with it. Great place. I'll definitely stay here again over the next 10 months of my son's schooling there. Read moreGenuine Hotels.com guest review
"Second visit so much better"
This was our second time staying here. The first time wasn't that great. But this time our room was a lot nicer.Genuine Hotels.com guest review
"Great VALUE Hotel"
My husband and I have been to this hotel many times during the off-season. We go just for the in-room jacuzzi and THE PRICE. The bed is great and brand new. The hotel has been renovated and the lobby looks and smells so much better. I also noticed a change in front desk staff and the person on duty Weds, 11/26 was very pleasant and welcoming. The bathroom […] needs some renovation and is somewhat shabby and water pressure was very low in the room we had. I had this same issue in other rooms we have had. Maybe this will be the next upgrade? The cont. breakfast that the room came with was very minimal but adequate. Overall I think for what I paid ($55), I got a great value and I was very happy. We had a great stay. Try to get a room with a great 2 person hot tub for under $60 anywhere...almost impossible. The hotel is a short drive to the city. Read moreGenuine Hotels.com guest review
The staff was very nice. Since the hotel was empty they put me in a room with a jacuzzi, which would have been nice if the jets worked. It turned out to be a nice big bathtub. The indoor pool was freezing, and at 8PM the last thing you want to do after driving is have a cold pool to wake you up. The included breakfast was more than enough food too. […] Overall the place was fine, and for the price you couldn't beat it. I would definitely stay here again. Read moreGenuine Hotels.com guest review
awesome time, right in town, everything was within 2-5 minutes away. Room was nice, had a lot of room to do anything. It was a nice stay, would definitely go back.Genuine Hotels.com guest review
Response by Quality Inn & Suites Dear Allison, Thank you for commenting on your recent stay with us with such positive feedback! I am so happy we were able to provide you with superior service and comfortable accommodations during your stay. It was our pleasure to host you and we hope to see you again during your next visit to our area. Thank you again for the wonderful review and I look forward to seeing you again soon! Kind Regards, Emily Hurlock Sales Manager
"ok at best"
The configuration of my room was horrible. It was a king room. The room is shaped like a trapezoid. The tv was so far away from the bed that I could not even see. The design of the hotel is odd feeling more like a prison with wings. The breakfast was pretty good I will say and the staff was friendly. It could have used a hot tub by the pool but the […] pool was clean and redone. The bathroom was tiny and dated and if you are over weight you may have to use the tub because the toilet is wedged in a tiny area. This was room 257. I would only stay here in a pinch again. The area had relatively decent amount of places to eat. Read moreGenuine Hotels.com guest review
Response by Quality Inn & Suites Dear Jason, Thank you for providing feedback on your recent stay with us. I am truly sorry the condition of your room did not exceed your expectations. Thank you for the kind comments regarding the friendliness of our staff and the quality of our breakfast. We would love to have you back for another visit to try another layout of one of our rooms and provide you with superior service. Thank you again for commenting on your stay, and we hope to see you again soon! Warm Regards, Emily Hurlock Sales Manager
"My stay @ Quality Inn & Suites in Middletown"
I would stay here again for 5 reasons: 1.) Good pillows 2.) Exercise Room 3.) Free Hot Breakfast 4.) Free Newspapers 5.) Good Rate and proximity to downtown Additionally I had an issue with a toilet that was constantly running. It was fixed quickly.Genuine Hotels.com guest review
"A little scary"
Never again!Genuine Hotels.com guest review
"In the main area of town, many conveniences."
I would stay here again. Staff very accommodating...excellent continental breakfast offered.Genuine Expedia guest review
"What was this before"
The rooms are odd New furniture in an odd shaped small room The refrigerator was placed in front of an area that looked like it was designed for a kitchen but only had a pipe for cold and hot water. The location is fine The common area is fineGenuine Hotels.com guest review
"Not what I expected!"
The photo on the website was not what I expected! I was highly disappointed!Genuine Expedia guest review
"Room needed work. I"
Room wasn't worth what we paid. Room was dark nd bathroom wasn't sparkling. Needed updating.Genuine Expedia guest review
"Thumbs down for this Hotel"
I have been staying in the area for the last 4 years because my daughter attends college in Newport. Looking for something last minute and there were not alot of options either the hotels were booked or too expensive for one night. The reviews I read stated this hotel had been updated which it had. The floor and carpet in the room was new and the beds […] and bedding also seemed new but the doors were old and there was an old smell. Usually we enjoy the breakfast that hotels offer but I thought this one was pretty bad. The room was clean and the staff pleasant but I know I won't be going back there. Read moreGenuine Hotels.com guest review
Breakfast was nice and it was included, eggs, potatoes, Sausage, bread, bagels, muffins, cereal, juice, coffee.Genuine Expedia guest review
Had a lovely time, the staff made our stay enjoyable. Please upgrade bathrooms need some ltc especially tub ceilingsGenuine Hotels.com guest review
"Close to the base"
Went for OCS graduation. Great location and clean, but the layout is a maze. Also, needs a second entrance on the road that leads to the base's back gate. Nearly got hit pulling out.Genuine Expedia guest review
Staff needs hospitality training badly Physical plant deteriorated with paints scraping in the hallways and no one cleaned them Toilet seat disgustingGenuine Expedia guest review
TV didn't work well, no mirror over the sink. Light over bed didn't work.Genuine Expedia guest review
"Convenient location to Newport; quiet in room"
Rooms recently renovated, although still some areas to be done; our bathroom had some broken tiles and worn toilet seat. The beds were very comfortable. Our room was quite spacious, as it was on an angle. Full breakfast each morning. Nice common areas, including massage chairs.Genuine Expedia guest review
"Great budget hotel"
Easy 10min drive to downtown Newport. Neat newly renovated lobby and sitting areas. Great continental breakfast spread. Clean rooms, beds, and towels. My only complaint in how tiny the bathrooms are - barely enough room for one person to stand and open the door. Overall, great hotel for the price and location.Genuine Hotels.com guest review
"It was ok location good"
Not what I expected for the price...room had leaking shower was not very clean! Bad smell musty!Genuine Expedia guest review
"So Close to All Tourist Attractions"
So worth the money. Clean room, very comfortable beds, perfect location, very big breakfast (hot and cold!). Excellent value.Genuine Hotels.com guest review
fun breakfast wasn't the best pool was a little smaller than advertised online through expediaGenuine Expedia guest review
Good budget hotel. Fresh paint and new carpet smell is a bit strong - they provided an alternate room that was smaller with a somewhat noisy air conditioner but we were satisfied.Genuine Hotels.com guest review
Staff are very accomodating, breakfast is good , fresh coffee serve all day and night.Genuine Expedia guest review
"It was OKAY"
We stayed for two night. Rooms was cleans but bad smell!! Water leak under sink.Genuine Expedia guest review
The hotel needs to repairs, room door did not shut without excessive force, unpainted drywall in hallways, old carpeting, broken molding, toilet did not work properly. I will not be back. Staff was very friendly and professional.Genuine Hotels.com guest review
"Close to our destination"
Bed was too soft for our taste. Other facitlities were satisfactory. Most equipment in the gym were out of service.Genuine Expedia guest review
"room was great"
The room we got was the closest to the lobby which I wasn't ecstatic about but worked out well. The jaquzzi bath was relaxing and the bed comfortable. The only downfall was the construction very early in the morning. Other than that, we had a good time!Genuine Hotels.com guest review
I get into the hotel and the woman at the front desk is arguing with a customer on the phone about a bill while guest's are waiting to check in.... When I got in my room the heat was on... In the middle of August The tv isn't set up right you have to flip through 6 channels in order to get a channel.... When I took a shower I went to grab a towel […] & there was hair on it from the guest before..... Read moreGenuine Hotels.com guest review
I thought it was excellent.Genuine Hotels.com guest review
"Very convenient to Downtown Newport and beach"
Breakfast was amazing! Lots of work being done all over the property. The staff was very helpfulGenuine Expedia guest review
"More than expected- very comfortable!"
We were surprised to have a jacuzzi and extra room on our ground floor room. We were there for a bachelorette in mid August, and were pleased by the location and shuttle service available. The rooms are modern looking and very comfortable...it felt very clean and refreshing.Genuine Expedia guest review
"Newly renovated under new ownership. Great value!"
The beds were temperpedic, jacuzzi tubs were amazing, the doorways were a bit small but all in all the hotel was an amazing value.Genuine Expedia guest review
"could be good with a few changes"
We went for a three day weekend in August and found the room to be larger than expected with a fridge. The location was great, just outside of the attractions. The housekeeping was good, the pool was cloudy but nice. The breakfast was great to have and it wasn't just doughnuts and coffee. If I was the owner I would improve on the details of the property […] like the unfinished look to the hallways, and exterior. If the pool was clean I would go back. Read moreGenuine Hotels.com guest review
"Close to facilities"
Good hotel for one night the only thing they need to fix is for handicapped facility, they shouldn't give the last room at the end, to much walk, bathtubs are too small can't fit a shower chair at the right position, rooms are okay, beds wonderful.Genuine Hotels.com guest review
"Not far/easy drive from all the sights in Newport"
The room was very clean and up to date. The fridge in the room was a bonus so we could put drinks in the night before going to the beach. The hot/cold breakfast was excellent and had quite a variety. We ate a lot and it held us over until dinner so we didn't have to lose more day sitting in a restaurant eating. The price was a little high but it was […] summer near popular tourist attractions. Read moreGenuine Hotels.com guest review
One red & one white used mens underwear found in bed.Genuine Expedia guest review
"Not Dog Friendly, as Advertised"
I spent hours before my travels trying to find a nice dog friendly hotel to stay in with my kids. I found this place and booked it. In the morning, when my kids wanted the continental breakfast, I found myself a seat on the border of the lobby and the eating area to sit with my dog (a 20 lb mellow old dog) so that I could watch my kids and not be in […] the eating area with an animal. I was asked to leave. This especially bothered me because the hotel charges extra for the dog. If I hadn't paid $25, I don't think if have been so frustrated by this, but why charge extra and then ask the patron to leave? The dog was quiet and was not in the eating area, but on the border so I could watch my kids. My suggestion is don't use this hotel if you're traveling with a pet. Read moreGenuine Hotels.com guest review
"Value and worth it"
The staff was very nice our room was clean. The beds were very comfortable. Main lobby was inviting. They are trying to remodel the place but need to finish the work. The pool was disappointing because it was cold. I would return againGenuine Expedia guest review
"very noisy stay"
The room was extremely noisy. Paper this wall and door assembly. The first night we stayed we were literally up until 3:00 am with people partying in the hallway and the room a few doors down from where we were. Also, since we were over the entrance we constantly heard people coming and going. Not a good experience if one would like to get some sl […] eep. Read moreGenuine Expedia guest review
"Close to all must-see sights and beach"
The employee there is friendly and Kim is very nice, friendly and helpful. The bed is comfortable. Free Wi-Fi is plus. Breakfast is better than I expected.Genuine Hotels.com guest review
"Quality Inn - A Celebration of Mediocrity..."
The rooms are beat up and show their age. The layout is so poor that drawers to not open and the "Closet" to hang cloths does not exist. Yet their marketing group spent a lot of time an effort to create a shower sign about the amazing multi-head shower head, the curved shower rod (installed upside down) and amazingly a shower current that let light […] come in the top... Ridiculously insulting. I imagine the next set of signs will be developed highlighting working light switches and doors that actually close... even if the deadbolt to the door doesn't work. Read moreGenuine Expedia guest review
Even though it was undergoing renovations I thought it was a nice hotel. People should be happy they're improving! The bed was comfy and the breakfast was decent.Genuine Expedia guest review
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