All hotels in Middletown, Rhode Island, United States of America
1 room, 2 adults
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936 W Main Road, Middletown, RI, 02842, United States of America, ‏‎855-239-9223
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3.1 / 5Good

Score breakdown (from 176 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.6
  • Comfort
    3.3
  • Condition
    2.9
  • Neighborhood
    3.6
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3.0 / 5Good
"Good for one night only"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Room was ok. Bathroom was very dated and not in that great a shape. We stayed only one night so not really an issue. We were there for a student orientation in Newport. Was only a few minutes drive to downtown Newport. Breakfast in the morning was descent. You get what you pay for.
Genuine Hotels.com guest review
1 night romance trip Jun 18, 2015
Anthony
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the room was spacious and clean. Breakfast was good
Genuine Hotels.com guest review
1 night family trip Jun 17, 2015
A Traveler
US
4.0 / 5Excellent
"Newport best location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very convenient and clean
Genuine Hotels.com guest review
1 night romance trip Jun 8, 2015
Carlos
US
4.0 / 5Excellent
"Great Stay!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Clean affordable room; friendly staff
Genuine Hotels.com guest review
1 night romance trip Jun 5, 2015
Maira
US
3.0 / 5Good
"Old and odd"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The room was very odd, with the fridge in an extended area of the room. Spacious though. TV's were having trouble getting cable. worker came in twice to help. Building seemed old. Weird wires coming out of the wall in our room.
Genuine Hotels.com guest review
1 night family trip May 28, 2015
Gordon
US
4.0 / 5Excellent
"Good room, decent price, great staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed here with our dog one night for a friend's wedding. The room was adequate and felt clean. The woman, Latoya, at reception was very helpful and friendly. She made the whole experience much better!
Genuine Hotels.com guest review
1 night romance trip May 29, 2015
Michael
US
4.0 / 5Excellent
"Newport's quality inn."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice older property. Nicely refurbished. Staff very attentive, helpful with all requested. Convenient to downtown and mansion areas at half the price.
Genuine Hotels.com guest review
3 night family trip May 26, 2015
james m
US
4.0 / 5Excellent
"Pleasant Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Had a very nice stay on a Friday evening. Room was spacious, and had a cute little alcove that ran the width of the apartment, and held the fridge. Comfortable and spacious bed for two.
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
Jimmy
US
4.0 / 5Excellent
"2 nights over Memorial Day weekend, 2015"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very surprised with the comfort and cleanliness of the room. All with the exception of the exterior windows which were so dirty it was difficult to see through, even in the hallways. This is an weird building, with very narrow corridors and angles. Security was fine, breakfast was bland but you had many choices offered. Really liked that the individual beds had a flexible reading light attached to the headboard. Had a few bugs in the indoor pool which freaked out the kids although the water was warm. Walls were quite thin, could hear the neighbors' baby crying on one occasion. The staff was exceptionally friendly and helpful. So overall, the room was way overpriced, but so was probably everyway else during this holiday weekend. Would gladly stay there again only by paying %35 less.
Genuine Hotels.com guest review
2 night family trip May 23, 2015
A Traveler
US
3.0 / 5Good
"good stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a pleasent stay.
Genuine Hotels.com guest review
4 night business trip May 19, 2015
Pamela
US
4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
This was my second trip to RI and by far the better trip thanks to this hotel. The room was a little small, but comfortable. The hotel staff was polite and helpful, and we had a nice breakfast and the eating area was clean and organized. It looks like some renovations have been done to this hotel recently, so I understand why some quests have complained in the past about the condition of this hotel. Also, I really liked how close this hotel was to the RI Mansions and Bristol RI.
Genuine Hotels.com guest review
2 night trip Apr 24, 2015
James
US
4.0 / 5Excellent
"Solid"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
No problems at all. Always meets my expectations
Genuine Hotels.com guest review
1 night business trip May 20, 2015
Fabio
US
3.0 / 5Good
"Old and Cramped"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
Daily cleaning was nothing more than making the bed and replacing the towels. The so called double room was so small the beds were pushed into the corners of the wall so that you could only get into bed from 1 side. If you are bigger than the average human you have to turn sideways to get into the bathroom and forget about closing the door unless you step into the tub first. The Wi-Fi was an issue as well. The 5 days we were there they had to reset the network several times and the lack of speed was something to be desired as well. The staff was very friendly and the outside of the building was neat and clean.
Genuine Hotels.com guest review
4 night family trip May 6, 2015
Donald
US
2.0 / 5Fair
"Newport Wknd Trip - May 2015"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Hotel was in mediocre condition around property. Lobby seemed newly done over and presentable, however hallway wings for rooms and room floor plan was very poor and inadequate. Room's bathroom was tiny and difficult to maneuver in. Separate living room space in King sized room was very awkward and misused. Wall partially separated this living space from bedroom area, and seemed out of place. TV appeared missing from living area bureau, and refrigerator was just thrown into corner of tile floor space by room window, opposite of hot tub connections...with no hot tub??...just empty space out by windows... Very odd and uncomfortable room layout.
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Christopher
US
1.0 / 5Poor
"NOT Quality"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The hotel was run down. Our room was on the 1st floor facing the parking lot, so we had to keep the curtains closed. The walls were so thin; we listened to our neighbors TV and conversations all night. The free breakfast consisted of powdered eggs, pale sausage and a lot of starch (waffles, muffins, bread). The coffee was tasted like dirty dish water.
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Mary
US
5.0 / 5Outstanding
"review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Every aspect was very high quality with very responsive service to special request. Great price.
Genuine Hotels.com guest review
3 night trip May 4, 2015
William
US
4.0 / 5Excellent
"Adequate, good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was in a nice area and just a few miles from Newport. Breakfast was your standard, eggs, waffles, muffins, etc.. The bed was comfortable and the room was clean. However I have never seen a bathroom so small. If you were claustrophobic you could not go in and it you were overweight, you would not fit.
Genuine Hotels.com guest review
2 night trip with friends May 2, 2015
lorraine
US
5.0 / 5Outstanding
"Comfort quality"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was short and sweet
Genuine Hotels.com guest review
1 night family trip Apr 17, 2015
Magaly
US
1.0 / 5Poor
"Do not stay on this hotel."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Got a room first which door did not lock and was no cleaned after previous guest so used towels were still on the floor and smelled horrible. Also it was a single bed room when my reservation was for a double queen room. The room I got after I rejected the first one was not as bad as the previous one and the door locked but still you can tell that room as well as the rest of the hotel was remodel with cheap material and the work was done poorly. Very low quality hotel compared even with other hotels of the same brand. This was a really bad experience for me and my family and I am not looking forward to stay ever again on a quality inn or clarion hotel.
Genuine Hotels.com guest review
1 night family trip Apr 11, 2015
Edison
US
4.0 / 5Excellent
"Great Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I had a remodeled room with a jacuzzi and it was very clean. Bed was very comfy and unlike another reviewer who couldn't get hot water in their tub, I had the opposite problem- my water came out super hot and took a bit to calibrate it to a not 'boiling potatoes' temperature. It was nice to use after walking in heels! The continental breakfast had many options- waffles, eggs, sausages, yogurts, cereals, danishes, bagels, etc, and was available until 10am. The 24 hour coffee machine near the lobby was a nice perk and the staff was very friendly. This hotel is only a short drive to the Navy base and is right next to the movie theatre. Good value and my room wasn't facing a busy road, so it was quiet at night.
Genuine Hotels.com guest review
4 night family trip Mar 18, 2015
Laura
US
4.0 / 5Excellent
"Great value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel is great and affordable. However, there was a dent in the wall from the doorknob.
Genuine Hotels.com guest review
1 night trip Mar 19, 2015
A Traveler
US
2.0 / 5Fair
"Had to wait to check in!"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I waited about 15 minutes minutes at the front desk before anyone checked me in. A gentleman was checking in and the staff assumed I was with him. I waited and finally someone else walked in and someone asked them "can I help you" and that's when I finally was able to check in.
Genuine Hotels.com guest review
1 night family trip Mar 12, 2015
A Traveler
US
3.0 / 5Good
"I would stay there again"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We went fora valentine's weekend get away. Over all everything was good. They had to switch or room because it was not warm enough as there was a blizzard. The pool was a bit cold but again I think it was affected by the weather.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
David
US
2.0 / 5Fair
"Will not go back"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Our first room, the Jacuzzi actually was shocking us while we were in it. Our second room the toilet and shower didn't work the next morning. It was very disappointing overall.
Genuine Expedia guest review
Other trip Feb 22, 2015
A Traveler
US
3.0 / 5Good
"Not bad"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was nice overall. The breakfast could have been a little better. The staff was nice and the hotel was clean. The pool is a really decent size as well.
Genuine Expedia guest review
Other trip Feb 20, 2015
A Traveler
US
4.0 / 5Excellent
"Great stat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was nice comfy beds jacuzzi in room is excellent only thing was the pool room was pretty cold.
Genuine Hotels.com guest review
1 night family trip Feb 15, 2015
Courtney
US
3.0 / 5Good
"Good hotel if you have a pet"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Good if you have a pet. One if the hallways had no heat, however, & the shower/water pressure was very poor.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
4.0 / 5Excellent
"Not bad for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
The pool was not working & the "hot" breakfast was subpar but other than that it was a great stay for the price I paid. The jacuzzi in the room is the main reason I stay at this hotel. There is no view to speak of & it's off a busy main road in Middletown, but it's proximity to Newport, without the Newport price is reason enough for me to stay here anytime We are in need of a romantic weekend.
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2015
A Traveler
US
3.0 / 5Good
"Disappointed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Stayed in a whirlpool room and the water did not get hot at all ! Shower and bath water barely reached warm . Seeing we paid extra for a whirlpool this was a big disappointment
Genuine Expedia guest review
Other trip Jan 26, 2015
Kaity
US
4.0 / 5Excellent
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice hotel and helpful staff. Great free breakfast. The jacuzzi in my first room ran out of hot water before the tub was full, but when I told the front desk I was given another room immediately and a maintenance man was working on the problem within minutes. Very comfortable room and bed. The pool area could have been heated better, but the pool itself was good temp and this was a cold spell in mid-January so that may be why the pool area was cooler than I like. All-in-all a great place to stay in Newport for an excellent price.
Genuine Hotels.com guest review
6 night trip Jan 11, 2015
Mark
US
5.0 / 5Outstanding
"Clean. Clean. Clean! Book it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Clean is King and this place is clean. To me it's the single most important feature of any hotel. No funky smells. No moldy stuff anywhere. Nothing worn out. The shower head was great. Not like some that try to rip your eyelids off! And the bed was really comfortable. Staff was friendly. Breakfast was nothing special but the area was again....clean! I'll stay here again.
Genuine Hotels.com guest review
4 night business trip Jan 11, 2015
Douglas
US
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Large room Front Desk very helpful Breakfast food selection was average
Genuine Hotels.com guest review
2 night business trip Jan 14, 2015
Glenn
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great place to go with your spouse and/or family. very nice and clean, also everyone there was very friendly
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
US
4.0 / 5Excellent
"Weekend getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
This was a last minute weekend getaway and I'm glad we picked this hotel to stay at. The room was perfect.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"In room Jacuzzi!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We got a room with a jacuzzi and it was fabulous especially after walking around in Newport all day. It was loud and the water was not hot enough but it was still relaxing and a good substitute for a quick massage. The room was very clean and comfortable. We will be coming back.
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Good Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Friendly staff Clean
Genuine Hotels.com guest review
6 night family trip Dec 21, 2014
Donald
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
pleasant staff.........................................................................................
Genuine Expedia guest review
Other trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
"Pleasantly Surprised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I recently stayed here while visiting my son who is stationed at the Newport Naval Base. I was a bit hesitant because the reviews were a little concerning, but I would highly recommend this place for anyone on a slight budget. It's about 2 miles from there. Hotel front staff had a great, warm breakfast and a heated indoor pool which I did not use. The rooms were extremely large and had a separate jacuzzi as a pleasant surprise. It appeared to be renovated and very clean. The configuration was a bit odd as others have noted, but it was obviously another type facility (nursing home/spa retreat..etc..??) before they converted it to the hotel. About the only complaint I would have is the doors do need to be replaced with more sound/solid construction. Other than that I would highly recommend this place for anyone on a slight budget who wants some quality along with it. Great place. I'll definitely stay here again over the next 10 months of my son's schooling there.
Genuine Hotels.com guest review
2 night family trip Nov 26, 2014
Teresa
US
5.0 / 5Outstanding
"Second visit so much better"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was our second time staying here. The first time wasn't that great. But this time our room was a lot nicer.
Genuine Hotels.com guest review
4 night romance trip Nov 26, 2014
Sherrie A
US
3.0 / 5Good
"Great VALUE Hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
My husband and I have been to this hotel many times during the off-season. We go just for the in-room jacuzzi and THE PRICE. The bed is great and brand new. The hotel has been renovated and the lobby looks and smells so much better. I also noticed a change in front desk staff and the person on duty Weds, 11/26 was very pleasant and welcoming. The bathroom needs some renovation and is somewhat shabby and water pressure was very low in the room we had. I had this same issue in other rooms we have had. Maybe this will be the next upgrade? The cont. breakfast that the room came with was very minimal but adequate. Overall I think for what I paid ($55), I got a great value and I was very happy. We had a great stay. Try to get a room with a great 2 person hot tub for under $60 anywhere...almost impossible. The hotel is a short drive to the city.
Genuine Hotels.com guest review
1 night romance trip Nov 26, 2014
Karen
US
4.0 / 5Excellent
"Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff was very nice. Since the hotel was empty they put me in a room with a jacuzzi, which would have been nice if the jets worked. It turned out to be a nice big bathtub. The indoor pool was freezing, and at 8PM the last thing you want to do after driving is have a cold pool to wake you up. The included breakfast was more than enough food too. Overall the place was fine, and for the price you couldn't beat it. I would definitely stay here again.
Genuine Hotels.com guest review
1 night trip Nov 25, 2014
Katherine
US
5.0 / 5Outstanding
"Awesome!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
awesome time, right in town, everything was within 2-5 minutes away. Room was nice, had a lot of room to do anything. It was a nice stay, would definitely go back.
Genuine Hotels.com guest review
Response by Quality Inn & Suites Middletown - Newport
Dear Allison, Thank you for commenting on your recent stay with us with such positive feedback! I am so happy we were able to provide you with superior service and comfortable accommodations during your stay. It was our pleasure to host you and we hope to see you again during your next visit to our area. Thank you again for the wonderful review and I look forward to seeing you again soon! Kind Regards, Emily Hurlock Sales Manager
3 night romance trip Nov 1, 2014
Allison
US
2.0 / 5Fair
"4 day - 80th Birthday getaway BUST"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The best part of this stay was the very accommodating desk personnel, this does not include the cold impersonal manager. When a shelf was missing in the fridge another one was brought in and the old one moved off to the side. Next morning when I got up, stepped in puddle left from first fridge defrosting. Went to pick items from brand new leather bag and everything is soaking wet, inside and out. Replacement unit had not restarted after move and 3 inches of ice melted into my new bag. When brought to the managers attention, very nasty (what do you want me to do..google how to dry it out.) Blamed the wonderful clerk which was the brunt of her disgust. Bathroom was so small you had to raise you left arm in the air to sit properly on the throne. Could have been a nice full breakfast but the eggs were the rubber variety with no flavor and stirred so long it was crumbs of egg and had to eat with a spoon. Never thought I would resort to putting ketchup on my breakfast but that's what you had to do. Breakfast during the week was cut back I guess because the rate is lower. Also twice the room was not completely cleaned and restocked. With all of the hotels in the area, which none were full. Don't be lulled by the warm pool because it was warmer the the shower each morning. Renovations were completed during the summer but security door in front of room was missing, ceiling tile dirty and rusted trim. stained carpet. Guess they used the low bidder. NOT Quality Inn standard.
Genuine Expedia guest review
Response by Quality Inn & Suites Middletown - Newport
Sisterbear, Thank you for taking the time to provide feedback on your stay at the Quality Inn & Suites in Middletown, RI. I am sorry to hear your visit with us did not exceed your expectations. Thank you for bringing these concerns to my attention. I will speak with the appropriate departments to ensure these frustrations do not happen in the future. My hope is that we can have an opportunity to right our wrong and provide you with superior service and comfortable accommodations for your next trip to the Middletown/Newport area. Again, thank you for commenting on your stay and I hope to see you in the future! Warm Regards, Emily Hurlock Sales Manager
Other trip Oct 30, 2014
Sisterbear
US
2.0 / 5Fair
"ok at best"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The configuration of my room was horrible. It was a king room. The room is shaped like a trapezoid. The tv was so far away from the bed that I could not even see. The design of the hotel is odd feeling more like a prison with wings. The breakfast was pretty good I will say and the staff was friendly. It could have used a hot tub by the pool but the pool was clean and redone. The bathroom was tiny and dated and if you are over weight you may have to use the tub because the toilet is wedged in a tiny area. This was room 257. I would only stay here in a pinch again. The area had relatively decent amount of places to eat.
Genuine Hotels.com guest review
Response by Quality Inn & Suites Middletown - Newport
Dear Jason, Thank you for providing feedback on your recent stay with us. I am truly sorry the condition of your room did not exceed your expectations. Thank you for the kind comments regarding the friendliness of our staff and the quality of our breakfast. We would love to have you back for another visit to try another layout of one of our rooms and provide you with superior service. Thank you again for commenting on your stay, and we hope to see you again soon! Warm Regards, Emily Hurlock Sales Manager
1 night family trip Oct 25, 2014
Jason
US
4.0 / 5Excellent
"My stay @ Quality Inn & Suites in Middletown"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I would stay here again for 5 reasons: 1.) Good pillows 2.) Exercise Room 3.) Free Hot Breakfast 4.) Free Newspapers 5.) Good Rate and proximity to downtown Additionally I had an issue with a toilet that was constantly running. It was fixed quickly.
Genuine Hotels.com guest review
2 night romance trip Oct 24, 2014
Mark
US
2.0 / 5Fair
"A little scary"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Never again!
Genuine Hotels.com guest review
1 night family trip Oct 25, 2014
A Traveler
US
4.0 / 5Excellent
"In the main area of town, many conveniences."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I would stay here again. Staff very accommodating...excellent continental breakfast offered.
Genuine Expedia guest review
Other trip Oct 21, 2014
J
US
2.0 / 5Fair
"What was this before"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
The rooms are odd New furniture in an odd shaped small room The refrigerator was placed in front of an area that looked like it was designed for a kitchen but only had a pipe for cold and hot water. The location is fine The common area is fine
Genuine Hotels.com guest review
2 night trip Oct 17, 2014
Barry
US
2.0 / 5Fair
"Not what I expected!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The photo on the website was not what I expected! I was highly disappointed!
Genuine Expedia guest review
Other trip Oct 15, 2014
A Traveler
US
2.0 / 5Fair
"Room needed work. I"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Room wasn't worth what we paid. Room was dark nd bathroom wasn't sparkling. Needed updating.
Genuine Expedia guest review
Other trip Oct 13, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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