"Very Comfortable Overnight Stay"
My husband and I stayed here for one night while we caught a show in Newport. So our aim was to find a comfortable and economically prudent hotel to spend the night in before we traveled back home the next day. This hotel was the last one available for the day we were staying that wasn't too far from Newport and it didn't cost as much as the others. […] The hotel is old (thought we might get stuck in the elevator) but comfy. There are some things that should be replaced (like the carpet in the lobby and in the halls) but overall it was a pleasant experience. The pool renovation is very unsightly especially since its right in the front of the hotel. I must say, I was pleased with our Deluxe King room except for some very tight corners due to the way the room is furnished. While I might stay here again, I think it should cost less. Read moreGenuine Expedia guest review
"Hotel under renovation"
Furniture dated and nonfunctinal, bed uncomfortable, no coat hangers! Breakfast was fine and maybe once renovation and conversion to Qualtiy Inn is complete it will be a good choice hotel. Location was excellent but we should have been told that it was being renovated. There wasn't any noise, in fact location made it quiet, but rooms were marginal at […] best. Read moreGenuine Expedia guest review
"You do not want to stay here"
The hotel was undergoing renovations in the main lobby. However, the rooms need renovation more!! They are old, the carpeting doesn't fit the room the headboard was not above the bed but nailed to the wall. The pillows were so flat it was like not having any pillows. Very expensive for what you get.Genuine Expedia guest review
"Outdoor landscaping being redone"
Arrived to find that they were redoing all of the landscaping. Had to go in side door. Rooms were mediocre but clean. Pool roof not completed. Breakfast was good with make your own waffles.Genuine Expedia guest review
Overall, this hotel was average. The front desk was very accomodating and let us check in early the day we arrived as well as providing late check out the day we left. Its a convenient location and not very far from downtown Newport. However, the hotel was under construction while we were there and the cleanliness of the room and comfort of the bed […] was average. Read moreGenuine Hotels.com guest review
"If you have to"
I was there for under 8 hours on business and would NEVER stay there with my family or a friend. I was on the first floor but couldn't close my blinds, there were holes in the wall and the bed was foam.I pray I left with no bugs.On the plus side its a great location, it was cheap for Newport and less than 10 minutes to the center of town. There was […] plenty of hot water and god water pressure in the show, and my cell phone worked well.Last the wifi was fine, only because I was on the "correct side" of the hotel. When I checked in at 1am I asked and he changed my room so I would have reception. Read moreGenuine Hotels.com guest review
"Newport Inn, Newport, RI"
I was very disappointed in my stay at Newport Inn and Whirlpool Suits. I would never return nor recommend to others... When I arrived, the lobby had a bad oder of dirtiness... I entered the room to find it around 55 degrees, it took about 2 hours to bring the room up to a comfortable temperture... The termper pedic mattress was either worn or had inadequate […] support because both sides sloped to the center. Both my wife and I had a terrible night sleep. I was then woken up by room doors slamming continuously for about 15 min. (not exaggerating) at least 20 times around 11:45pm. Read moreGenuine Hotels.com guest review
"Get what you paid for"
Not bad looking, room was upstairs tough to maneuver w/ luggage cart as it had fire doors at hall entrance you had to hold open. Had to hold down handle til flush was complete. Only 2 not so big towels., hair dryer we had to play w/ reset switches several times and it kept sparking...scary. Temperpedic beds were hard but not too bad. Hair ball floating […] around in bathroom...grose ! Window didn't close all the way and you could climb through it to the roof below. New gym eqpt, but not all set up yet (plugged in) and heat was off in gym. Oh yea... no cell service inside hotel, had to go outside to receive a call. Read moreGenuine Expedia guest review
"Newport inn and whirlpool suites"
Can't beat the Temperpedic mattress and the whirlpool tub was great!Genuine Hotels.com guest review
everything is cheap ; smelly ; poor breakfast ; takes more than 5min to check-in... ; no crib ; not very kid friendlyGenuine Expedia guest review
"Our stay in Newport Rhode Island"
Hotel is very USED and TIRED. In much need of some TLC. Pool is enclosed but enclosure is very sad and in need of remodeling, not a nice place to spend leisure time. Staff was MOST accommodating and wanted us to enjoy our stay. Would not go back to stay there if something else was available in area.Genuine Hotels.com guest review
"Newport Inn and Whirlpool Suites near Newport"
Overall the stay was not terrible. The exterior of the hotel looked nice enough. Things just went downhill from there. It appears that the inside is suffering from a bit of neglect. The front desk service did nothing to disabuse me of my opinion. Normally, I expect the front desk to at least pretend they are happy to have my business. The "restaurant" […] is only open for a continental breakfast with extremely limited options, there is no regular food service. Options were limited to coffee, tea, juice, toast, waffles, packaged danish and a couple of cereals. We ended up eating breakfast out the second day, even free was too expensive. The hallways are narrow, winding and dark. The pool is enclosed but separate from the main building - kiddies will probably enjoy the trip outside but we left our bathing suits in the suitcase. The location is good, about 10-15 minutes from the harbor of Newport with some restaurants closer. The room was tidy but shabby and damp; reasonable size for the price but laid out poorly. The TV is old, don't expect to connect a DVD player or laptop to watch a movie or netflix. Internet connection in the room is wired and fast enough to watch movies. It is sad that a nice building with a decent location has lost its luster. A few coats of paint, a handy man and some new lighting would do wonders for the building. Add in a friendly conscientious staff that wants to help the guests and this could be a decent hotel. As it is I would stay somewhere else. Read moreGenuine Hotels.com guest review
This place gets the job done, however it is in need of some maintenance and upkeep.Genuine Hotels.com guest review
"Newport Spa and Whirlpool Suites...a good alternative"
We were somewhat skeptical about how we would like this hotel based on the very mixed reviews. We were booking it at the last minute so there were not many options in the Newport area available. The hotel is located in a very urban area next to a large shopping plaza in Middletown. It is about a 10 minute drive to the heart of Newport. The driveway […] leading to the hotel is a little misleading because it appears unkempt and dreary. However, once we got to the front entrance, it looked much better. The hotel is older and appears a little old fashioned, but well maintained and parts of the hotel seem to have been recently renovated. The entrance is very charming looking and nicely decorated. When we checked in, the staff gave us an upgrade to a room with a massage chair, which we thought was odd. When we went into the room, the massage chair was the first thing we saw. My husband tried it out and liked it so he watched TV for a few minutes while he tried it out. The room had a two person whirlpool tub in the room which was nice and worked great. There was also a king size Tempur-pedic bed that was modernly decorated and comfy and a brand new flat screen TV. Overall, our one night stay was great and we would visit again and would reccomend it to others. Read moreGenuine Expedia guest review
"Newport Inn & Whirlpool Suites"
Room was nothing as appeared on website. Was very outdated & dirty. Bedspread was stained & there was no ruffle covering the boxspring. Boxspring was torn and pieces hanging on the floor. Asked for a different room which they gave me. Had a whirlpool tub with a huge spider web & family of spiders living in it. Bed linens were cleaner but furniture still […] outdated. There were dead mosquitos under everything I moved (ice bucket, trash can, telephone). Shower drain was clogged with hair from past guests & faucet had small hairs all around. Room in general was dirty. Asked if I could cancel 2nd night & they said no. Wrote a note to housekeeping & asked them to clean specific areas, which they did. Seemed like room hadn't been occupied in a while. Would not stay there again regardless of price. Would not recommend to anyone. Best part of my stay was the sweet little lady who ran the continental breakfast area. Read moreGenuine Hotels.com guest review
Stayed for two weeks while attending Naval War College nearby. The hotel was not luxurious or spectacular, but was certainly clean, safe, and comfortable. The complimentary breakfast and in-room fridge and microwave kept me from having to pay for restaurants three times every day.Genuine Hotels.com guest review
"Can't beat it for the cost"
If you need to be in Newport but want to save a few bucks, look no further. The Newport Spa and Whirlpool Suites was a great stop as I was in town for a couple days for a wedding. While other hotels were charging $400-500 per night, The Newport Spa was very affordable and very close to the center of Newport.Genuine Hotels.com guest review
This hotel was very clean for the age of the hotel, front desk was very helpful with places to eat. Would stay there againGenuine Hotels.com guest review
"don't know why there are so many bad reviews"
After hurricane Irene they were still out of power but had a generator going.. everything worked to the max. The staff was very welcoming and the foyer was just as pictured on-line. a surprise to me was the free breakfast.. very satisfied with waffles, eggs and ham plus... They were in the process of installing new '42 in tv's and were promised the […] noise would stop by 4pm and it did. We were given a bigger room than we expected and the bonus was a massage chair!! The whirlpool was a treat as well as the mattress. We didn't have the opportunity to use the pool and the hot tub was covered ( it was raining and sept!!) on to the casino!! and a walk around Newport in the rain!! The room was clean and I could have stayed there the whole week. It's nice that it's set back from the main road.. but close to everything. Read moreGenuine Expedia guest review
"Newport Inn & Whirlpool Suites (in Middletown, RI"
The room could use some work! The wallpaper border was coming unglued, & the room could use an update. I wouldn't catagorize it as dirty, but a bit more attention to details would be good. (ie a better job of washing/vaccuuming of the floors.) The lobby looked clean, and well kept, and the front desk staff was friendly, and helpful. For our taste, the […] Tempurpedic mattresses were too soft, and we woke up with sore backs. Read moreGenuine Hotels.com guest review
"Overpriced and underserviced"
No wireless, crappy TVs, far enough from Newport proper to require a shuttle, oh, yeah, and way too expensive.Genuine Hotels.com guest review
"THE NEWPORT INN AND WHIRLPOOL SUITES IN RHODE ISLA"
AVOID THIS HOTEL! TOTAL DISORGANIZATION! ROOM WAS NOT CLEAN! ELECTRICAL OUTLETS FALLING OFF THE WALL! REACHED FOR THE BLOW DRYER, AND THE MOUNT TO THE WALL CAME OFF IN MY HAND! NO CHAIR @ THE DESK, HAD TO GET MY OWN! I COULD GO ON AND ON! AVOID THIS HOTEL! IT IS A DISASTER!Genuine Hotels.com guest review
Hotel is not maintained very well. Rooms are very dated looking and the furniture is worn. Our room had a nightstand that had cracks and water damage and the beds were the most uncomfortable beds I ever slept in. The doors were unbelievably cheap, letting in every sound imaginable from the hallway. Front desk people were nice, but the rest of the staff […] were a disgrace. They had loud conversations in the halls while doing housecleaning, casually dropping F bombs throughout their discussions with each other. Would stay ANYWHERE but there when we go back to Newport. Read moreGenuine Hotels.com guest review
"Stay Interrupted -- we will go back"
Sadly we had to cut our stay short because of Hurricaine Irene.....but we were happy with the accomodations. The rooms were clean and comfortable. We did not have a chance to use the pool, but saw people in it. Very convenient location.Genuine Hotels.com guest review
This hotel was disgusting. Had to change rooms due to poop stains and blood stains all over the room. Reminds me of low income housing projects. Absolutely disgusting.Genuine Hotels.com guest review
"Newport Whirlpool Inn and Spa"
Do not be deceived by its name. Our whirlpool was broken but I was not about to launch a complaint after having to be relocated three times due to a broken toilet. The staff was less than accommodating and was reluctant to apologize for this inconvenience. They offered to perks and showed little remorse for the fact that we had an uncomfortable few […] days at the hotel. The staff seemed disinterested in catering to the guests' needs. After the toilet was fixed, it was dirty, and I had to call staff in to clean it. Overall, I would not recommend this place to someone looking for an escape from reality! Read moreGenuine Hotels.com guest review
Very Nice place to stay unfortunately was for only one night we did get there early and still able to get into our room which was great i would def recommend and/or stay here againGenuine Hotels.com guest review
There was no cleanliness or room service available. The secondary locks on the room were non existent, i.e. chain links, nor fixed when requested. The staff was not interested in you.Genuine Hotels.com guest review
"Newport Inn & Whirlpool - A place to stay"
We spent 4 nights at the Newport Inn & Whirlpool Suites and it was a decent place to stay. They had a nice continental breakfast each morning but we did not spend much time in the actual hotel. It is actually in Middletown but very conveniently located to Newport (5 minute drive).Genuine Hotels.com guest review
"Newport Inn and whirlpool suites"
We stayed there for two nights, not too bad, few funky smells , otherwise clean. The continental breakfast could have been better, we just skipped it the second day.Genuine Hotels.com guest review
"We're going to stick with Hotels that are AAA approved"
I think it mainly was that the hotel is old and needs updating. Everyone was very nice that worked there and when we needed something they were able to get it.Genuine Expedia guest review
""What a great place to stay""
I was very impressed with the hotel. It is totally renovated and very clean. The staff were just great. Joe, Donna, Cheryl and Michele were always friendly. The rooms are small but very clean. The only problem in my room was the shower head. I was told they will all be new. The pool needs a llittle work but clean and the hot tubs are not allowed to […] be instlled per the board of health. That's their next big project. Breakfast was enough to hold you over till lunch and the location was fine. They also had a shuttle that took you into downtown Newport which was really great. We really had a nice time and will be planning a fall trip. Thanks to Donna, Joe, Cheryl and Michele for a great time!! Read moreGenuine Expedia guest review
"Newport Inn - A No Frills Place To Stay"
We stayed at the Newport Inn and Whirlpool Suites because most other hotels in the immediate Newport area were filled. (We arrived during peak vacation time, and without a reservation). The hotel is pretty basic, and not particularly fancy, but was well maintained, clean and reasonably priced. If you are looking for upgraded accomodations, you'd do […] best to look elsewhere, but if you are budget conscious, it's an acceptable place. The evening desk clerk (Karen) was very accomodating, and offered us a room upgrade without charge. Read moreGenuine Hotels.com guest review
"Newport Inn and Whirlpool Suites"
This was very disappointing. First, I was misled by the hotels.com representative who misled us as to where this hotel actually was. It was nowhere near a beach or the actual town. Secondly, there was hair in our bed, we had to ask for extra items in the room, all four of us had terrible backaches due to the quality of the beds, and the door by our […] room kept slamming early in the morning. We put a note on and the hotel staff complained about the note. The breakfast was terribly mispresented; "A Full Breakfast" indeed. No fruit any morning, we had to beg for eggs two of the four mornings, the TV was on fullblast with no way to turn it down (we ended up unplugging it.) This was a terrible stay for us and I feel really ripped off. Read moreGenuine Hotels.com guest review
"Newport Inn and Whirlpool Suites"
Not a bad hotel. The room was clean and there was plenty of space. The bathroom was a little on the small side. The morning front desk lady was very helpful in sharing tourist information. All in all, a pleasant stay.Genuine Hotels.com guest review
"Not So good"
The hotel was out of the way and in an awkward spot. It was about 10 minutes to Newport.Genuine Expedia guest review
"Old hotel needs much work."
Old and in disrepair. Inadequate staff .Indoor pool ice-cold. Rust spots in bathroom. Electricity problems. Sorry we stayed there. Couldn't wait to leave.Genuine Hotels.com guest review
"Not what I ecpected...."
We stayed in their "newly remodeled wing" that didn't even have wireless or wired internet. I had to go into a common area if I wanted to use the internet. Came late that night we needed a couple of extra pillows and they were all out. The next day we had housekeeping come in to tidy our room and they didn't even vacuum. The sheets had stains and so […] did the down comforters. The free continental breakfast was pretty good. They had a make your own waffles and scrambled eggs and ham. Which is more than what I expected for a continental breakfast. Oh, and their fitness center is a complete mess, not TV, or music not to mention any cardio machines such as a treadmill or elliptical or even a bike! It was in a converted conference room that was dirty and smelled musty. All they had were lots and lots of weight machines. Back stairs hadn't even been vacuumed in months. While they are part of the Hampton Inn family they certainly don't live up the Hampton name. They appear to be in the middle of renovations but no signs that say "please pardon our appearance” so everything looks like a mess. Not going back or recommending this place to anyone. Read moreGenuine Hotels.com guest review
Never stayed in such a crappy hotel. Black mold all over the bathroom ceiling. The bed comforter was stained. The night attendant was disrespectful to my husband. Highly reccomended avoiding this place!Genuine Expedia guest review
For the price that we paid, I thing we got a pretty good deal.Genuine Hotels.com guest review
"Not too impressed"
Overall, our experience at the hotel was not terrible; however, I would not stay there again. There were small issues with the room, such as the awfully loud noise the shower made when being turned on, the broken jets in our jacuzzi, and the lack of "deluxe" when it came to the deluxe continental breakfast. It was also irritating to arrive back to our […] room one night and find that our keys did not open our door. Again, it was not the end of the world, but all these small annoyances added up. I must say the location of the hotel was excellent. We were very close to downtown Newport and plenty of great places to eat. The people who ran the front desk were very pleasant and helpful when we needed anything. All that being said, I will still probably look elsewhere when booking a room in Rhode Island the next time I go. Read moreGenuine Expedia guest review
"Cheaper than Newport"
As a decent cheaper alternative to Newport's expensive inns and upmarket hotels, this will do. Don't expect much from the staff but this hotel provides what it says it wil, but little more.Genuine Expedia guest review
"Not so Newport"
We came on a very busy weekend. Check in was delayed due to the rooms not being ready, it took over 45 minutes to check in which made us miss our 6pm dinner reservation. The hotel smelled musty and was very loud. I booked 2 hotel rooms which were very expensive and was unsatisfied. The only good thing is that the shuttle service was helpful and the […] drivers were very nice. I would stay away from this hotel if you're looking to have a nice weekend away. Read moreGenuine Hotels.com guest review
The door to the room was hard to open and close. The bathroom door handle was coming off the door. The carpet was filthy. The bed was semi comfortable. The indoor pool was nice but not very clean. The breakfast was ok, nothing real special. Location was nice and close to Newport and the beaches. Overall, the money spent on the room was not too bad.Genuine Hotels.com guest review
"Newport Inn and Whirlpool Suites"
Hotel needs to be updated. Had a musty smell to it and the pool area needs to be renovated as the roof had broken screens and windows. The whirlpools were not even working in the pool area. A great deal of TLC needs to be put into this hotel.Genuine Hotels.com guest review
"Not Happy :( OVERPRICED!!"
NOT HAPPY...OVERPRICED! My husband and I booked a room for our 1 year anniversary. We were very disapointed with the quality of the room. The pictures of the hotel did not accurately reflect the room in the least. A cheap comforter covered our uncomfortable king size bed with only 2 limp pillows. The iron in our room was busted and I got a mini shock […] when plugging it in! Upon checkout we weren't even asked how our stay was...my husband thought this was due to the fact that the hotel is clearly aware of the less than satisfactory quality of rooms they provide. Read moreGenuine Hotels.com guest review
The linen was turned inside out after a guest. I had to request a clean set from the front desk. The head board & other furnishings were very dusty.Genuine Hotels.com guest review
"Newport Inn & Whirlpool Suites"
It was fine. Only there one night. Great variety for breakfast. Front desk was helpful. Arrived after dark and checked out in a rainstorm. Hard to make a judgement on neighborhood, or maintenance of hotel. Fine on the inside.Genuine Hotels.com guest review
I was disappointed with the hotel because there was a very peculiar odor in the hallway and our "nonsmoking" room smelled like smoke. I did not think the quality of the room warranted the high price . The coffee machine did not look clean and the light in the bathroom kept going out. There was a light on the smoke alarm that blinked throughout the night, […] keeping us awake. When we called the front desk we were told there was nothing they could do about it. We ended up having a sleepless night. Read moreGenuine Hotels.com guest review
"Newport Inn and Whirlpool Suits"
The staff went out of their way to help us with requests. The breakfast was fresh and hot every day. The construction being done by our room never bothered us but it wasn't that attractive. The pool was clean and warm. It was not a five star place but it served my kids and I just fine.Genuine Hotels.com guest review
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