All hotels in Santa Clara, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1655 El Camino Real, Santa Clara, CA, 95050, United States of America, ‏‎866-925-8648
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3.6 / 5Good

Score breakdown (from 64 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.6
  • Comfort
    3.7
  • Condition
    3.4
  • Neighborhood
    3.6
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Jun 7, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Oct 13, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Other trip Sep 20, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Family trip Aug 29, 2012
F. Peabody
US
3.0 / 5Good
"bare bones"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Aug 12, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Other trip Jul 25, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Romance trip Jul 23, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Other trip Jul 23, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Jul 15, 2012
A Traveler
US
5.0 / 5Outstanding
"large, confortable room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Family trip Jun 27, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Other trip Jun 20, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Jul 19, 2012
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Other trip Jul 2, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Aug 31, 2012
A Traveler
FR

TripAdvisor reviews for BEST WESTERN University Inn Santa Clara

Overall rating:Based on 161 traveler reviews

Most recent traveler reviews:

Overall Rating
"Nicely updated since last stay"
06/02/15 Wiwildflower WI
We stayed here for a graduation. They have renovated/updated since our last stay ~ 6 yrs. ago. The room was very nice, and really liked the décor. The mirrored clothing armoire was easier to use than a closet with the benefit of a full-length mirror. Really appreciated the little shelf area by the sink for stowing toiletries when not needed. It was fairly quiet, but since we're light sleepers, we run the fan on low helps to block the city sounds that we aren't used to. While we didn't use the pool or the second floor patio, they appeared to be well-maintained. It is also only a couple of blocks from several different ethnic restaurants, as well as a new shopping center with some good chain choices, along with a Target and Walgreens. Staff was very helpful with directions and arranging transportation.
Overall Rating
"Fantastic hotel"
05/30/15 Christine M Truckee, California
One of the nicest Best Westerns I have stayed at. Nicely remodeled rooms, comfy beds and pillows. They serve an actual full breakfast included in the rate. Super friendly staff. I would recommend this hotel above any in the area, especially for the price.
Overall Rating
"No Zzzzzzz"
05/26/15 Linda S
Location was good and close to shopping and restaurants. The hotel was VERY clean and the linens/pillows/etc were fine. My issue was with the location of my room. I was located directly across from the elevator. The landing lights shined into the room all night even with the blackout shades drawn. The foot traffic, talking, roller bags, etc were constant. A miserable nights sleep (or lack there of). The staff was friendly but not overly sympathetic to my issue. Their response was to ask for a quieter location next time. I didn't have breakfast at the hotel so can't offer a review of that.
Overall Rating
"Kath Wilson"
05/26/15 KathrynEngland England
Great location. newly refurbished. Really helpful that staff always willing to help. A very pleasant guy on reception when checking in his name is David P really very helpful. A good selection for breakfast each day and always nice and fresh. I would recommend and I would stay there again.
Overall Rating
"Wonderful Motel with Friendly Staff"
05/23/15 Marc B Anchorage, Alaska
We have a daughter attending Santa Clara University, and we visit her from time to time. We have tried several inns in the area: Candlewood Suites, Holiday Inn Express, TownPlace Suites San Jose, Madison Street Inn, Mission Inn Santa Clara, Quality Inn & Suites, etc. None seemed to suit. Finally our daughter told us that other parents liked the Best Western University Inn Santa Clara, and so we tried it. We love it. The physical plant is up-to-date. The lobby is pleasant, and includes the breakfast room. The parking lot is paved with light colored brick instead of asphalt. The pool is nice and surrounded with chairs and tables and loungers. The rooms are clean and comfortable, equipped with lots of electrical plugs, an easy chair, a desk, and office chair. The help is very nice. Dave is the guy who checked us in, and he is jovial, efficient, and helpful. The folks who work the breakfast and the maids are also very nice. The hotel has free WiFi -- just watch out for the rooms on the north side, as the WiFi signal there is marginal to non-existent. I would give it 5 stars but for the WiFi issue. The included breakfast is very good with a wide selection of foods: waffles, pastries, toast, yogurt, fruit, hard-boiled eggs, scrambled eggs, sausage links, potatoes. There is coffee and a couple of kinds of juices, as well as bottled water. So, this is now our home-away-from-home when we are visiting Santa Clara.
Overall Rating
"family visit"
05/21/15 N S Wichita
This is a very clean, eye appealing motel. Very quiet rooms. Very nicely decorated. Bed was comfy. Shower and toilet area a little small, but okay. Breakfast was nice and staff was very nice and friendly.
Overall Rating
"Diamond in the Ruff!"
05/21/15 Michael W Chandler, United States
Perfect hotel in the middle on Santa Clara. Close to everything, and a very comfortable location. Once inside the property you feel like you are in a mini resort! Rooms are clean, quiet and the breakfast served prepares anyone for a great day!!
Overall Rating
"Loved this Best Western"
05/20/15 Linda956 Sunland
Excellent all the way around. If we go back up to Northern California, this is the Hotel we will stay in. It was just a nice place. Staff was very helpful. Not much else to say about this Best Western. How come I have to have 200 words?
Overall Rating
"Nice, Clean Hotel"
05/13/15 John F Truckee, California
This was a great find for a Best Western. The room and grounds appeared to be newly remodeled, and the beds were soft and cozy. The rooms smelled fresh and were inviting and when we return, we'll stay here again.
Overall Rating
"Beautiful hotel"
05/11/15 candy_bling678 Fresno, California
Very clean rooms! Very nice rooms especially for the price that i paid very reasonable. Free breakfast. Nice people very informative. Your around everything one hour to go to santa cruz. Hotel rooms are cleaned daily. They can wash your clothes if needed. Your 10 minutes away from levi stadium. Definitely will recommend this hotel.
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