All hotels in Santa Clara, California, United States of America
1 room, 2 adults
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1655 El Camino Real, Santa Clara, CA, 95050, United States of America, ‏‎866-925-8648
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3.6 / 5Good

Score breakdown (from 63 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.6
  • Comfort
    3.8
  • Condition
    3.5
  • Neighborhood
    3.7
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night business trip May 13, 2015
Kenichi
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Mar 20, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Jun 7, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Oct 13, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Other trip Sep 20, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Family trip Aug 29, 2012
F. Peabody
US
3.0 / 5Good
"bare bones"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Aug 12, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Other trip Jul 25, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Romance trip Jul 23, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Other trip Jul 23, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Jul 15, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Jul 19, 2012
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Aug 31, 2012
A Traveler
FR

TripAdvisor reviews for BEST WESTERN University Inn Santa Clara

Overall rating:Based on 177 traveler reviews

Most recent traveler reviews:

Overall Rating
"Quick overnight stay"
07/03/15 tiqitorch
We stayed one night while in town for work. The room was nice and modern. Bathroom was smaller the normal. Okay for a quick overnight or a longer stay. Breakfast had the usual items but there is a Denny's two blocks away if something more is needed.
Overall Rating
"Hidden Gem"
07/03/15 Bruce H
We used Tripadvisor to find this property. Wonderful friendly staff! Room and while property was spotless and recently renovated. Great full breakfast with eggs and sausage in addition to the broad array of all the usual carbs. Will stay again the next time I am in the area.
Overall Rating
"Nice place!"
06/29/15 gmfrances Lemoore, California
Hotel was nicely remodeled. Room was very clean and comfortable. I use hotel fitness centers alot and I was very impressed by this one. Good variety of equipment for the space they had. Edith and Dave at the Front Desk were very friendly. I'd definitely stay again!
Overall Rating
"incredible staff"
06/27/15 Janet M Everett, Canada
Incredible staff that cared The booking rules need to be more flexible since your website is not user friendly at all If you want to keep valuable members like myself and value our customer you will take a close look into your rules of cancellation and be more flexible to customers that have stayed for 4 days already and booked in error for the last night at a location too far away please take a look at these iussues
Overall Rating
"Almost Perfect"
06/22/15 Betty H California
I was grestly impressed, this hotel had beenremodeled and it showed. It was very, very clean.BUT, the shower was nearly impossible to turn on it took two of us to firgure it out and I had to use a towel to help me grip it! Also, the breakfast was so corwded I just walked out. Oh and the wi fi was worthless, absolutely horrid.
Overall Rating
"Very nice hotel"
06/22/15 Cary Jon V North Hollywood, United States
One of the best Best Westerns I've experiences. Clean, modern, great breakfast, and wifi that works. Check in was a breeze, and the room décor was very nice. The location was nice, too, with access to many stores and restaurants along El Camino Real and the surrounding area.
Overall Rating
"Terrible Service"
06/22/15 Gayle C Orangeville, Canada
On a recent business stay, while I found the motel's newly renovated rooms generally clean, the service staff left a great deal to be desired. From the cranky woman at the front desk on check in, to not receiving the room I'd asked for, to Housekeeping who somehow missed my room on Day 1, to the staff person who then tried to suggest I'd left a do not disturb sign on (I had not and showed her so) - my overall satisfaction level was poor. I will not willingly seek to return despite the price being reasonable considering exponential summer hotel fee increases in the area.
Overall Rating
"Great Place"
06/21/15 rtcwork Charlotte, North Carolina, Usa
The Best Western University Inn Santa Clara is a great place to spend some time. It is a new motel and is well kept and maintained. The people are very nice and helpful, the rooms are very clean and fresh and the morning breakfast is very good. I would stay here again if ever back in the area.
Overall Rating
"Pleasant Stay - Lovely Place"
06/20/15 Elizabeth H Sacramento, United States
The rooms are updated and comfortable. The bathroom sink area had wonderful modern décor with high-end backsplash and lighting finishes. Lots of counter space available for getting ready in the morning. The entire parking lot and courtyard is customized with pavers which makes it feel like a resort facility.
Overall Rating
"Loved everything about this hotel! Great experience!"
06/18/15 Sergey P Rocklin, California
Great stay. The rooms are remodeled and gorgeous! Customer service was nice. Amazing breakfast!!!! There are restraints near by. It is in a great, quiet neighborhood. The reception office has a gorgeous bubble fountain wall. Loved everything!
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