Service was great, folks were VERY friendly and helpful. Room was not as clean as it should have been. Cobwebs and dust in the corners, bathroom needed more attention. As a whole this hotel is in need of major updating. There was also a heavy odor of ciggarette smoke in the room andhallway.Genuine Hotels.com guest review
Rooms were very basic, cable reception for the tv was very spotty, the phone in the room did not work, but the beds were fine, and the heater worked. (Sorta)Genuine Hotels.com guest review
The staff were very nice and helpful but there were many things not working properly in the room.Genuine Hotels.com guest review
"NICE SHOWER AND SWIM WOULD HAVE BEEN GREAT"
Put swimming suit on headed to take a nice swim in the pool ,, only to put your foot in the water that was freezing cold. Would have enjoyed a romantic swim with my husband, the shower in the room was nice and warm I put shampoo in my hair and was floored with freezing cold water. yelled for help from my husband so I would not fall out of the tub, the […] room it self could have been cleaned right between by the wall and carpet was really dusty like it needed scrubed where the vacumn could not get,, found a bag from the person that stayed there before us behind the dresser.. Cleaning people do not even act like your there as far as speaking to you. Read moreGenuine Hotels.com guest review
"A delightful bargain"
A wonderful room situated a couple of miles from historic downtown Rutland. The continental breakfast is generous and prepared with attention.Genuine Hotels.com guest review
Nothing special, clean but worn outGenuine Hotels.com guest review
"happy it was only one night"
many things in disrepair or in need of replacement. Not what we anticipated given the Ramada name. Lucky for us we arrived late and tired were just there for 1 night. Breakfast was was not great hot items were cold. Will not stay there againGenuine Expedia guest review
The woman at the desk was not very friendly. Lobby and down the hall smelled smokey. Our room was OK.Genuine Hotels.com guest review
"Don't do it!"
the room smelled of urine, the pool looked disgusting ... :(Genuine Expedia guest review
The room was dirty and outdated. There was a lot of food under the bed (something of ours rolled under there and we threw it away)!The shower didn't work correctly and only two lights out of five actually had bulbs in them.Genuine Hotels.com guest review
the bathroom in the room ceiling need to be repaired. no childern program on tv. the carpet need to be cleanGenuine Hotels.com guest review
"Good location and good staff"
We hardly stayed but overall a good experience. Location is perfect especially during the Fall as you can go to Lake George/Placid/ Champlain, NH or Vermonth within 3 hrs for foliage viewing based on the current conditions.Genuine Hotels.com guest review
Rooms and service fair,No heat in either room, air not working in one.great breakfast and polite employees.didnt return phone call for information as promised.Genuine Hotels.com guest review
"Convenient and Reasonable"
This motel once was very nice, but now it is worn down. The price was very reasonable, the room was spacious and clean, and the breakfast was first class. This is not a luxury hotel; but if you want a basic room at a reasonable price and an excellent breakfast, then I recommend Ramada Limited Rutland.Genuine Hotels.com guest review
Room was very comfortable.Genuine Hotels.com guest review
"Just off Rt. 7, but needs some serious updating."
I was taken aback upon entering this hotel. When you think of Vermont, you think of cleanliness, cheerfulness. and uptodateness. Ramada Limited Rutland needs a serious makeover. My room had mould around the sink and tub. The shower water fluctuated between being cold and warm and the room had a musty smell to it. The breakfast was passable. All in all, […] I was disappointed, will not stay there again, and can not recommend it as a pleasant place to stay. Read moreGenuine Hotels.com guest review
the place was dirty, and the hot water lasted no more than 30 seconds! I could not take a shower. The manager stated they know the don't have enough hot water.If he had told me that up front i would have stayed someplace else. Very unhappy customer!Genuine Hotels.com guest review
suited our needs well. the staff was very friendlyGenuine Hotels.com guest review
"The hotel staff was disorganized"
The hotel staff gave us the key to our room. When we went to move in, we found it already occupied. We went back to get another room, they sent us to room number 2: it was under construction. Finally the third room they sent us to was available. This made me feel a bit nervous that they were handing out keys to rooms they did not know were occupied. […] It made me wonder if they would hand out additional keys to my room; I did not feel safe. Read moreGenuine Hotels.com guest review
"Convenient location for Killington, VT"
Hotel was OK, but the front desk gave another party access to my room after I had already checked in. Very uncomfortable situation and quite hard to understand how such a mistake could be made. Would probably not stay there again.Genuine Hotels.com guest review
"don't stay here"
dirty and dingy smelly and dissapointing lucky it was only one niteGenuine Expedia guest review
I went to Rutland for a personal event. The hotel is very run down, but we basically slept and showered in the room. We were staying in the annex building, and the lock on the outside door was broken, so it wasn't secure in that anyone could come in the building. The cost per night was on the high side considering the condition of the hotel. If you […] don't plan on spending that much time in the room, it is okay. Read moreGenuine Hotels.com guest review
the first room we were given needed some work on it. The air conditioner did not work. The second room was better, but needed some cosmedic work. The hallways do need some sprucing up also. I was exspecting some what Better from this hotel chain.Genuine Hotels.com guest review
The hotel needs renovation and improvement. Too disappointed with the name Ramada link with the condition of this hotel.Genuine Hotels.com guest review
"Hotel To Avoid"
We were actually assigned a room in the hotel annex-Overall upkeep was very poor-bathroom sink had no stopper-would not make another stay at this hotelGenuine Expedia guest review
the room was ratty , peeling paint . peeling wall paper , dirty bath , no hot water , terrible on all levelsGenuine Expedia guest review
"Good location, but...."
Good things first: Easy access to Hwy #4 and hotel is situated on S. Main St. Mattress was comfortable. Breakfast was included. There is a lot of updating that needs to be done at this hotel. Carpets in the halls have numerous and sizable bleach spots, carpet in the dining room is just stained and largely spotted and needs to be replaced. Carpet in […] the hotel room is very old and needs updating. There was sand in our bed....and much mildew on the bathroom ceiling, in the grout and caulking around the tub. The bathroom door had major water damage and needed to be replaced. These are real turn-offs for future travelers! Caulking and regrouting are not costly projects. Tile was in good shape and tub could be reglazed. In the present state of the hotel, I wouldn't recommend it, nor would I stay there again. With some cosmetic fixes, though, it has future potential. Read moreGenuine Hotels.com guest review
"close to everything"
had a great timeGenuine Hotels.com guest review
"Close to actuvivities for the week"
Building is very old, I remember when it was built in the late 60's, needs a lot of up grades, especially the hot water and bathrooms.Genuine Hotels.com guest review
"Not the worst place you'll ever stay..."
I booked a room for a busy weekend and arrived later in the day, so I may have been given the proverbial last room in the hotel. It has clearly seen better days. The room just looked shabby. The tub didn't drain very well, the TV was fuzzy, and there was (inexplicably) just one cup for water. Oh, and the pool looked like it needed a serious refurbishment, […] not that there were any towels down there. I'd like to rate this a little lower, like a 1.5, but the scale won't let me. Read moreGenuine Expedia guest review
You get what you pay for. There was NO stopper in the bathroom sink, and the handle gave you a choice of scalding hot or cold water, nothing in between. Makes it difficult to shave and wash your hands. The printed TV-cable guide was out of date and several channels were missing or just snow. And apparently the cable company doesn't have a channel for […] on-screen TV guide?? Morning breakfast in the hospitality room was however very good and nice. Saves a couple going down the street and spending $5 per person per morning. Read moreGenuine Hotels.com guest review
"Terrible hotel experience"
The room was filthy and damaged. There has been no upkeep to this hotel.Genuine Expedia guest review
The motel needs mantainence. My room was suppose to be a non-smoking room. However, there had clearly been smoking in the room -- the toilet seat had a cigaret burn in it, as did the bed spread and they tried to cover the smoking smell with air freshener -- it didn't work. The tissue holder was empty too. However, the breakfast was fine and the workers […] seemed to want to please.That being said, I wish I had traveled a little further and gone to a bed and breakfast. Read moreGenuine Hotels.com guest review
"Less that aceptable!"
Let see........not real happy that there was no mini fridge in the room. Wanted a cold drink and with no fridge went to the vending machine which neither of them worked. So I went to the front desk and I asked the person there about the vending machines and what she could do.......she just said "Well......I'm sorry, we can't do anything"! Was supposed […] to have free Wi-Fi to which only had local acess no internet.....again went to the dest to ask if there was a problem with the internet and the girl there (not the same one) just told me....." We have internet at the desk here.......no problem" I asked if she could check the server and she told me she did not know about that stuff. But she sould call the manager and call me in my room to let me knoe.......never heard from her!!! SURPRISE!! I ended up connecting to a store in a nearby plaza just so I could get on line! NOT IMPRESSED AT ALL!!!!! Read moreGenuine Expedia guest review
The hotel was comfortable and in descent shape. Great breakfast with eggs, sausage, waffles, do-nuts cerial, fruit etc.. Would recommend this to anyone who is not looking for a 3 star hotel. Very comfortable and nice people running the hotelGenuine Hotels.com guest review
Very nice and accomodating. Cant beat it for the price.Genuine Hotels.com guest review
The cleanliness of the hotel has a LOT to be desired. The rooms are not checked to see if they're ready for new customers. After being given a room where the previous bed linen had not been changed, we were given another room where the heat was stuck on 78, the tub drain worked very poorly, & the shower/tub faucets were broken. Workable but barely.After […] telling the front desk employee/ owner he told us each room functioned differently from each other room & he was sure everything worked but that WE did not know how to work them. We will never stay at or refer a Ramada Inn in the future. Worn & outdated is always acceptable but we need to know & see that things are clean. After sleeping in the room for one night & seeing the stae of things we were very careful about eating the provided continental breakfast. Read moreGenuine Expedia guest review
"Worst stay ever !!!"
We left the room at 7:30 AM the first day and returned to the roomat around 4:30. The room was not cleaned, we were told thestaff left at1PM. We managed toget new towels, but then noticed the refigerater was not working and there was no remote for the TV. The second day we left the room at 5:30 AM and returned at 11:00PM thistime theroom had been cleaned […] but we were given a shampoo bottle that was only a quarter full, was it used at aprevious room and given to us ??? themanager assured us it must have leaked in the cart prior to being put into our room, so that meansthe staff wipre off the bottle and put it in our room knowing it wa not full !!! either way completly disgustiing !!! Iwill never book another room at a Ramada again !!! Read moreGenuine Hotels.com guest review
"OK for the price."
Bathroom sink fauset needs replacement. Wall thermostat not secured very well. Patio door needs repairs.Beds were ok.Genuine Hotels.com guest review
We loved our stay and the free breakfast was fantastic. really impressed.Genuine Hotels.com guest review
"Convenient Pre-Race Location"
I stayed in this hotel the night before participating in the Peaks Ultra 50. The drive to Pittsfield is about 35 minutes. The room was clean and sufficient.Genuine Hotels.com guest review
The place is a little run down. The room was clean but the hallways and exit doors were a little dirty. I would probably go back.Genuine Hotels.com guest review
"Disappointed in NY"
The hotel was very cold and dark. Upon arrival we were wondering if the hotel was even open. The staff at the front desk couldn't even recommend a local restaurant. The hotel advertises Queen beds but at best they are full beds. The hotel is in desperate need of repair and remodeling.Genuine Expedia guest review
"Much better than expected"
After reading horror reviews about this hotel, such as bed bugs, dirt, mold, and homeless people living there, I was very scarred. Well it exceeded all my expectations. They let me look at the room before in case I was not satisfied and would have given me a full refund. Well the room was great! It was very clean, great bed, great bathroom and a wonderful […] massage shower. There is nothing bad I could possibly say about this hotel. I can't wait to go back since they beat everyone's prices. They also have a fridge in the room. Great FREE breakfast. Read moreGenuine Hotels.com guest review
For the price, we were happy with the room and the service.Genuine Expedia guest review
We stayed in the hotel for one weekend night in the winter. We just wanted a place to stay for one night as we didn't want to drive 6 hours and ski on the same day. The staffs were OK. The place has free breakfast, which was nice. The most disappointing part is that the room has a strong smell of smoke even though there's clear non-smoking sign on the […] door. Not just our room, the whole hall way was filled with cigaret smell. Other than that, The carpet and the bathroom were just what you would expect from a cheap motel - not super clean, but no major complaints. Read moreGenuine Expedia guest review
"Not what I expected"
We found dirty towels in our room upon arrival. When I tried to call the office about a broken coffee maker I discovered that our phone was not working either. A new phone was brought up quickly. The pool water and area were cold. The water had a funny taste to it. In general the hotel was run down.Genuine Expedia guest review
Not exactly the lap of luxury but for the price per night that I spent it was about what I expected.Genuine Hotels.com guest review
"A pleasant stay"
A pleasant stay with a staff willing to help. Overall, the place I would stay at when I return.Genuine Expedia guest review
"Ramada Inn Rutland"
Not a bad bare bones motel room while you are out skiing at Killington. Walls are thin, u can hear everything next door and if you are on the ground floor, you can hear every footstep from above. Basic free breakfast was ok. You get what you pay for!Genuine Hotels.com guest review
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