All hotels in New Carrollton, Maryland, United States of America
1 room, 2 adults
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8500 Annapolis Rd, New Carrollton, MD, 20784, United States of America, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 2,176 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    3.9
  • Comfort
    3.9
  • Condition
    3.7
  • Neighborhood
    3.5
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4.0 / 5Excellent
"Clean, quiet, easy, cheap"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Quiet, clean place to stay while taking the family to visit DC. Close to the Metro and a fairly easy drive into the city.
Genuine Hotels.com guest review
2 night family trip Jun 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great value, great staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everybody from the front desk to those that cleaned the room did a fantastic job of making our stay very enjoyable. Thanks to all of them.
Genuine Hotels.com guest review
5 night family trip Jun 7, 2015
A Traveler
US
5.0 / 5Outstanding
"The most economical place for your money stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
AC was a little loud other than that it was a great stay (problem was reported so it should be fixed for next customer) - able to communicate/ travel between Maryland and Washington DC through metro train. Guess services were awesome.
Genuine Hotels.com guest review
7 night romance trip Jun 20, 2015
Lawrence
US
3.0 / 5Good
"2nd visit - much improved"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    1.0
When I arrived here and realized I'd stayed before I was annoyed with myself because the previous stay was disappointing with regards to the hotel restaurant and bar, and with no alternatives in the neighborhood. But I was pleasantly surprised by the improved menu at the hotel. There seemed to be a couple of new eating places in the same plaza, but the neighborhood is not conducive to exploration. The free breakfast is very good. The hotel has a nice fitness center, and the rooms are clean and comfortable. On both occasions there were many coach parties and large groups of schoolchildren. The free breakfast is very good.
Genuine Hotels.com guest review
1 night business trip Jun 22, 2015
Anne
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very happy with the shuttle service to and from the metro, and it was free! Happy that they offered free parking as well. Worked out really nice for my family. Would definitely recommend this hotel for a family visiting DC for the first time!
Genuine Hotels.com guest review
1 night family trip Jun 22, 2015
A Traveler
US
4.0 / 5Excellent
"June 2015"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel gave us almost everything we could want, but we would have been more comfortable with a roll away bed.
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
Raymond
US
3.0 / 5Good
"Comfortable stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Comfortable... Just hotel elevator doors were dirty and if someone completed work but didnt clean behind themselves.
Genuine Hotels.com guest review
1 night romance trip May 25, 2015
A Traveler
US
3.0 / 5Good
"Nice"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The stay was Great, The only thing I didn't like the lady at the resteraunt wouldn't give me no ketchup free
Genuine Hotels.com guest review
1 night business trip Jun 23, 2015
quincy
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Close to metro stop, free shuttle service to metro every half hour, friendly and helpful staff. Great place to stay for the price. Breakfast good too!
Genuine Hotels.com guest review
4 night family trip Mar 28, 2015
Steven
US
3.0 / 5Good
"Not the greatest"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Towels were dirty. carpet in the room was in need of repair. Beds were on wheels which made just sitting on them strange.
Genuine Hotels.com guest review
2 night romance trip Jun 20, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Needed a deposit even though I paid in advance
Genuine Hotels.com guest review
1 night family trip Jun 21, 2015
Ulysses
US
4.0 / 5Excellent
"A quick fix to getting A/C when our wasn't working"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Our stay for 3 days ,were due to no A/C in our home. You were there to assist and accommodate family. We booked 2 adjoining rooms. The room floors were to noisy when you walk. The beds springs could be heard when you sit on the bed let alone when you lay down and turn over. Lack of comfort and support for a person who has chronic back pain. The shower walls needed more scrubbing ,I noticed the mold. Also, there were traces of hair on the bathroom walls behind the bathroom door. The wall paper needs to be replaced in the bathroom 717 & 715. The room carpeting is old and worn, replace it. Around the window areas the paint is cracking and chipped. Windows need washing as well. The cable service didn't have HBO. Your channels are low in rating for viewing. Dish Network service was poor. Rain interruption gave us the assessing signal. Their were lots of noisy children on my floor,constant running during their visit up and down the hall way. Groups with children need to be placed on a different floor all together and away from the soda and ice machine. The staff worked hard with getting HBO and they communicated with us each step of trying to get the connection. Overall you were there when we needed you! Thank you!
Genuine Hotels.com guest review
2 night family trip Jun 12, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I had a great night stay. The employees were exceptionally pleasant and helpful
Genuine Hotels.com guest review
1 night trip Jun 19, 2015
Denise
US
1.0 / 5Poor
"Do Not Believe The Pictures"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    2.0
Not what I expected or even close to it.
Genuine Hotels.com guest review
2 night business trip Jun 17, 2015
A Traveler
US
2.0 / 5Fair
"not so nice"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Room smells, the only good about it was the free breakfast which was nice, lastly the reception service was not friendly.
Genuine Hotels.com guest review
2 night family trip Jun 16, 2015
Mike
US
2.0 / 5Fair
"Probably would not go back."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
I would have to call this a Budget hotel although I didn't pay a budget price even after discount. The staff are the saving grace in the hotel but the room we had was run down. No refrigerator, although one could be rented, the sink had big cracks with no plug, the wardrobe had a piano hinge repair so the door did not shut, the TV speakers were blown, etc. The maintenance budget has been spent on the entrance and not where it is needed in the rooms. Our view out the window overlooked a dilapidate roof top covered in broken fence panels and HVAC equipment. It was such a let down, the pictures on the web site looked much better than the reality.
Genuine Hotels.com guest review
1 night family trip Jun 16, 2015
Phillip
US
3.0 / 5Good
"Just ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was just ok.
Genuine Hotels.com guest review
3 night romance trip Jun 14, 2015
A Traveler
US
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful stay. I stayed there 2 years ago and this is the reason I chose this hotel again.The front desk was very friendly and helpful. I was about to go downstairs for more towels and the front desk guy was on my floor and said he would get them for me. The only thing is I wish they had a pool but that is not a big deal.
Genuine Hotels.com guest review
2 night family trip Jun 14, 2015
Michelle
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
If they had room service for food it would be nice. Their breakfast stops by 9-9.30 AM, and one has to go downstairs for it. They do not have room service. Again they serve from 4.30 PM onwards, but no room service. Otherwise the room and its facilities were comfortable.
Genuine Hotels.com guest review
2 night family trip Jun 14, 2015
Dr. Premila
US
3.0 / 5Good
"Nice Niche Hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Great location just off the interstate...you can tell the hotel was another brand before and was converted...decent neighborhood...no pool...events hosted at hotel can detract from atmosphere...decent price.
Genuine Hotels.com guest review
6 night family trip Jun 5, 2015
Jonathan
US
3.0 / 5Good
"Clean, but could be better."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Room was very clean. Ice machine did not work, & no refrigerator or microwave in room. No place to hang your towels or put your clothes in bathroom. They have shuttle to metro, but it is not prompt to pick u up. We had to wait 30 minutes once & is only 3 minutes from hotel. Also, very few good restaurants in the area.
Genuine Hotels.com guest review
3 night family trip Jun 12, 2015
Vikky
US
3.0 / 5Good
"Okay Stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Pros: the front desk staff was very friendly. the hotel was really quiet. Cons: the rooms are really small as well as the beds. the TV didn't have that many channels. kind of smelled like mildew when you first walked in. and they change you card $50 for a holding fee and it takes 5 to 7 business days to be put back on your card. I think its kind of crazy to charge $10 for a microwave and $10 for a refrigerator and $10 per day. That's a little crazy. But overall it was a pretty ok hotel. I would not stay there again but if I really needed to I would.
Genuine Hotels.com guest review
2 night romance trip Jun 12, 2015
Victoria
US
5.0 / 5Outstanding
"Excellent choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great staff very professional clean room excellent cleaning
Genuine Hotels.com guest review
5 night trip Jun 6, 2015
Alfred
US
4.0 / 5Excellent
"Enjoyed our stay while traveling to DC"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We enjoyed our stay very much! Only issue we had was with parking the first night because of some party that was held in the conference room and then the last night because of bus parking.
Genuine Hotels.com guest review
4 night family trip Jun 6, 2015
Katrina
US
5.0 / 5Outstanding
"SO ACCOMMODATING!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My husband is in a wheelchair, so I had requested an accessible room. When we arrived at the hotel, I was advised that since the hotel was very busy, the accessible room was not available and they upgraded us to a junior suite. The room was very large and comfortable. The shower had only a very small step-up. I called guest services and requested a shower chair and more hangers and both were brought to our room in about 10 minutes. The free breakfast was very good; the bed in our room was comfortable; and the people at the front desk were all very nice, professional and so accommodating to our needs. I will not hesitate to stay at this hotel the next time we visit our family.
Genuine Hotels.com guest review
7 night family trip May 27, 2015
mary ann
US
4.0 / 5Excellent
"stayed 6/5/15"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Was not a bad place although the room could have been cleaned better that is really the only complaint
Genuine Hotels.com guest review
1 night family trip Jun 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The service and hotel was great. I plan to make this my choice of hotels whenever I visit MD.
Genuine Hotels.com guest review
3 night romance trip Jun 5, 2015
Priscilla
US
3.0 / 5Good
"Not happy"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
I would have like cleaner sheet. I found long hair the bed sheets.
Genuine Hotels.com guest review
1 night trip with friends Jun 5, 2015
Michelle
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved it. The staff at the feont desk was so nice.They even have a shuttle bus to come pick u up from the station.
Genuine Hotels.com guest review
1 night romance trip Jun 5, 2015
Benita
US
5.0 / 5Outstanding
"Customer Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Mr. Davis was very accommodating and helpful!
Genuine Hotels.com guest review
1 night trip Jun 3, 2015
Crystal
US
4.0 / 5Excellent
"Very nice budget hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We would certainly stay in this hotel again. We liked the lobby - large and tastefully decorated with wooden panels and artworks. A hallway on our floor had a fresh look. A room and a bathroom were clean. The only "wrinkle" about the room is that the bed sheets were wrinkled; they were/looked clean but no ironed. Breakfast was good. It included meat patties, fried potato, and omelet among other standard stuff. We had a bad luck on the hotel parking lot. Our car tires looked inflated as we boarded the car to leave, but one lost air right near the exit from the lot - it caught a nail somewhere on the lot. Fortunately, couple miles from the hotel, there is Pep Boys Auto Parts and Service, which is open on Sundays, so we didn't have to drive hundreds miles on a spare. Hotel location is OK - no road noise, but we would not stroll in the neighborhood at night, I think.
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
irina
US
4.0 / 5Excellent
"Good choice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
They did what they were supposed to do!
Genuine Hotels.com guest review
1 night business trip Jun 2, 2015
Audrey
US
5.0 / 5Outstanding
"Awesome stay for Awesome Con."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel staff was courteous and helpful, the room was spacious, and the free shuttle service to the train station made the trip more enjoyable. The free breakfast was simple, yet filling. The location is convenient to the highway and the trains.
Genuine Hotels.com guest review
2 night family trip May 29, 2015
Brad
US
4.0 / 5Excellent
"Metro Points...."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We had to switch rooms due to a box spring, but the staff was very accommodating.
Genuine Hotels.com guest review
1 night romance trip May 29, 2015
A Traveler
US
4.0 / 5Excellent
"Awesome Hotel!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
LOVED IT!!!
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
Helena
US
3.0 / 5Good
"Overall pretty decent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Had a few issues had to change rooms twice overall service was pretty decent
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
April G.
US
4.0 / 5Excellent
"Cool"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was very restful. This hotel has come a long way since I was in the area a few years ago
Genuine Hotels.com guest review
1 night family trip May 25, 2015
Alexander
US
5.0 / 5Outstanding
"Please"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great
Genuine Hotels.com guest review
1 night business trip May 25, 2015
Anthony
US
5.0 / 5Outstanding
"Excellent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent stay i enjoyed every minute of it
Genuine Hotels.com guest review
1 night family trip May 22, 2015
Manuel
US
4.0 / 5Excellent
"Good place to stay in Hyattsville, MD"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Pros: Nice Lobby setup, quick check-in, ample parking, large room & great views from the higher floors Cons: The bedroom/ bathroom needs an update--mainly the bathtub/hotel knob needs a better design
Genuine Hotels.com guest review
1 night romance trip May 24, 2015
Douglas
US
2.0 / 5Fair
"Not Bad"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
A little beat up. Room was about what you would expect for the area. Don't depend on the shuttle.
Genuine Hotels.com guest review
1 night business trip May 19, 2015
Anne
US
4.0 / 5Excellent
"Pretty Good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I stayed here for one night with my friends and it was a surprisingly great room. The only downfall was that I booked a king sized bed but by the time I got there only rooms with double beds remained. It ended up working out for the best but could have been a very unfortunate situation. But since it wasn't, I will likely stay here again!
Genuine Hotels.com guest review
1 night trip with friends May 16, 2015
Ciara
US
2.0 / 5Fair
"Disappointing"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Very tired hotel. Floors were cement hard, covered with a thin rug - no pad underneath.
Genuine Hotels.com guest review
1 night family trip May 5, 2015
Mary Ellen
US
3.0 / 5Good
"Work week 7"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Great value for the cost of this stay. Pleasant employee's, helpful and safe environment upon late night arrival. Only downfall was the poor TV reception and channel selections.
Genuine Hotels.com guest review
3 night business trip May 17, 2015
Jospeh
US
5.0 / 5Outstanding
"LOVED my stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great! Your hotel staff was nice and courteous. I was very impressed with how beautiful the décor was and the entrance to the rooms from the door. NO bedbugs here!!! I was soooo happy that I was not uncomfortable in any way. Loved the country style bathrooms. I would stay again!
Genuine Hotels.com guest review
1 night business trip May 15, 2015
Simone
US
5.0 / 5Outstanding
"Convenient location, nice staff, free shuttle!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel provided free shuttle service (we tipped the driver) back and forth from the Metro train station at New Carrollton. That was pretty convenient as my husband and I utilized it to go back and forth from DC. Staff was pretty nice and overall, decent hotel in a decent location. No complaints at all!
Genuine Hotels.com guest review
1 night romance trip May 14, 2015
Sinu
US
3.0 / 5Good
"hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
They stole my wife's purse and lied about it.
Genuine Hotels.com guest review
2 night romance trip May 10, 2015
Timothy
US
4.0 / 5Excellent
"Nice and clean!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel was nice and had a shuttle to the metro.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
Amanda
US
4.0 / 5Excellent
"Metro Points"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I always enjoy my stay with Metro Points and look forward to going back
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"great one"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really nice and cheap hotel. Excellent neighbourhood with so many food shops in 2 min walking distance. I liked 7-eleven which is 2 min walk from the hotel and is open 24/7. Free shuttle rocks. But it leaves 43 seconds earlier than it is scheduled to leave. Watch out for microwave and refrigerator fee (NOT included in rent).
Genuine Hotels.com guest review
3 night family trip May 10, 2015
Priyam
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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