"Close to train station"
I found the staff to be very friendly and helpful. The complimentary breakfast was more than I expected. The shuttle to the train station was prompt and quick. I also enjoyed having a grocery store across the street shops such as Starbucks, Stonefish Grill and Bojangles. Though the hotel needs some renovation work - carpet is aged and worn and darkened […] with foot traffic and the bathtub needs to be recalled, I cannot complain about the price. If I want very pretty, then I need to go to Hilton or Marriott. But for the price I paid, Metro Point was more than OK. If I am in the area again, I will certainly book a room there. I especially liked that it was a mere 5 minutes from the Amtrak New Carrollton station. Easy out to NYC or easy in to DC. Read moreGenuine Hotels.com guest review
"hotel with no free TV chanels for kids"
Hotel reception night guy was not friendly ( didn`t see him smile during three days, answering in bad mood to requests or small questions, not the right guy for hotel job). Room was without free TV channels for the kids ( first time I`ve experienced that). The rooms were Ok, breakfast was not bad with good and friedly personel in charge of catering […] ( meals and breakfast). Read moreGenuine Hotels.com guest review
Excellent place for a get away. I will stay in this hotel anytime in the future and will refer my friendsGenuine Hotels.com guest review
"A later shuttle pickup on weekends"
Maybe a later shuttle on weekend. Are train was late arriving on Saturday night your late shuttle pickup is 10:10. Maybe 11 or midnight for your last shuttle on the weekend in the summer time.Genuine Hotels.com guest review
"Located in a very nice area"
I was very surprised. This hotel shows up as a 3 star and I understand why as there are some areas where they could improve however it should be at least a 3.5. I stayed in the hotel for 2 nights and then rebooked for an additional 4 nights. I was going to find a different hotel however I was very pleased with my room, the hotel is very clean, and the […] staff was extremely helpful. I will definitely stay at this hotel for all of my future travels to D.C. which will be quite a bit. It was easy to jump on the highway and get to my location. I definitely have to say that the price was very reasonable and I feel that I received more than my money's worth. I will definitely stick with Metro Point. Read moreGenuine Hotels.com guest review
"Good deal on a budget..."
The hotel staff was nice and every helpful. There was lots of places around to eat.the hotel provides free breakfast in the morning which is a plus. Great place to stay .the rooms were spaciousGenuine Hotels.com guest review
Overall, not good. I will never go here again.Genuine Hotels.com guest review
"A lot for the money."
The overall experience was excellent. We had a nice bed and great big shower in bathroom. The hotel had a small business center with one computer only. The breakfast buffet was very nice. Free shuttle to the train a very nice service. The only real negative was a leaking window on our floor by the elevator but staff placed a fan there until it was […] dry. Read moreGenuine Hotels.com guest review
It should not be a hotel, it should be called inn or supreme motel.Genuine Hotels.com guest review
"Nice place to stay......"
We stayed 1 night and was greeted by staff immediately. Staff was friendly and helpful. The room was spacious and the beds were comfortable. The bathroom was large but the light was on a motion detector and turned off while in the shower but came on when you waved your hand outside of the curtain. Parking was free. We enjoyed the complimentary breakfast […] that was very basic. We would stay their again if we ever are in the Washington area. Read moreGenuine Hotels.com guest review
"I love this hotel"
It was a very nice and clean hotel I would stay their againGenuine Hotels.com guest review
Great priceGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you for staying with us. We are happy that you took advantage of our great and unique prices. Please come back again soon.
Very friendly staff big rooms and cleanGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you Lisa for such a great review. Our hotel will always be ready for your return.
"Good option to stay if you are to visit downtown W"
Overall the stay was good. We were a group of 9 and had 3 rooms. We traveled during the month of July 2014. When we checked in the rooms were missing few toiletries, etc which was later given to us by the cleaning lady who was cleaning on that floor. Also the carpets in our rooms did not seemed to be properly vacuumed, but when we brought it to the […] attention to the cleaning lady, they got it cleaned. Another thing that we noticed and feel is that the bed sheets that were there, did not seemed to be changed, at least when the room was given to us. Parking is free, which is good. Also wifi was free, which was good. The location of the Hotel is right next to the Hwy so that is good. Also Gas stating, convenience store is nearby which is good. Another thing that we liked about this hotel is their shuttle service to the Subway station. This was good in order to go downtown Washington. Breakfast is also complementary which was nice. Over all the stay was ok. Would stay back here again if we visited Washington. Read moreGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Traveler: Thank you for your great feedback about your stay. It was our pleasure to lodge each of your during your trip from Mumbai. We hope to see you on your next visit.
Had to change room smelled moldy. Staff was professional and friendly. The on site restaurant was great! received a 20% off coupon with our stay. I HOP was in the same plaza. Easy to find right off the highway exit, close to the metro with reliable free shuttle service.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Karen: Thank you for your candid comments about our property and surrounding restaurants in our own town center. We look forward for your return.
"Close to the Metro"
This was a nice hotel. Personally, I had little traffic to deal with coming and going from the site. And there shuttle takes you to the metro station for an easy commute into DC.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you Jim. We are happy that you found our shuttle very convenient for your needs. Our doors will always be open for you.
My overnight stay was comfortable. The room was clean and the bed was comfortable. The wall are thin, as I could hear my neighbors talking at one point, however they were not very noisy, so it was ok. The shower head was adjustable & there were plenty of towels available. I liked the fact that there were multiple restaurants located within walking distance, […] which I took advantage of for dinner. The continental breakfast was decent. The rate for the room was reasonable. I would stay here again & I would recommend this hotel. The one thing that I appreciated before the change from The Four Points Sheraton to Metro Points was that the lobby used to smell like cinnamon/apple pie, which made it feel like one was coming home. Read moreGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Patricia: Thank you for sharing your mindful comments about our hotel. We strive to provide the same and even better service that a branded hotel. We will take your suggestions about the cinnamon scent at the lobby and will try to bring it back. We will be always ready for your return.
The facility was extremely clean and well cared for. Staff very pleasant, and helpful. The breakfast buffet was very good. Free shuttle to and from the metro station runs every hour. Will definitely stay here again if in the area.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Carol. We are pleased to hear your delightful and honest review about our property. We look forward for your return.
The hotel staff was very nice. We chose this hotel because of the location close to the metro station. The hotel was clean and had a great breakfast. There is also an IHOP on the backside of the motel for other meals. There is a restraunt in the hotel, but we didn't use it as we were on the go.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear traveler: Thank you so much for sharing your comments about us. We strive to provide a great customer service to all our loyal guest. We will be ready for your return.
"Close to train and Metro station - perfect for us!"
The room was clean, beautiful, and well-appointed. Breakfast was a real surprise - hot and delicious. We'll definitely stay here again.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Martha: We really appreciate your candid comments about our property. We work very hard to earn this reviews and are looking forward to host you many times in the near future.
"Okay for one night"
We just stayed one night but my boyfriend said there was an odor when he first went in. It wasn't a bad hotel. It just needs to updating.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Please accept our apologies regarding your room. We will make sure we adddress it immediately. Hope to see you again soon. Best Regards
"Located within a Mall"
Very pleasurable.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you Leona for sharing your honest review. Our professional staff is always willing to go above and beyond to satisfy our guests. Don't hesitate to come back again soon.
I had to ask for a second room, because the first room on the 8th floor reeked of mold. I was very disappointed. The second room was better.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you for taking your time to write this review. We really appreciate your comments. We are very happy to know that the issue was solved immediately. Please come back again soon.
Enjoyed my stay. Clean, beautiful, comfortable.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you for staying with us. Please come back again soon.
Hotel was ideal for locations. The front desk was more then helpful with information. Room size was very comfortable as well as quiet. Breakfast was better then anyone would expect of it. No major downfalls to hotel and would recommend to anyone going for a trip to Washington D.C.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Brit: Thank you for choosing our hotel, we know there are so many options to choose from and we really appreciate your business. Looking forward for your prompt return.
Clean nice hotel room.. Friendly staffGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you
"great price, bed, room"
Enjoyed itGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Kent We are glad you enjoyed your stay with us. Please come back again soon.
"You get your moneys worth"
The hotel is nice but you get your moneys worth and that's it. I can highly recommend this hotel if you're looking for a cheap place to stay while seeing the capitol. It's not far from the metro and they have a shuttle bus that will take you there in the morning and bring you back at night. Overall a decent experience but nothing special, but then again […] what more can you except at such cheap prices! Read moreGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Mikkel: Thank you for posting your review. We really appreciate your positive feedback about our great hotel. Our property is proud to provide a great price but always keeping a great service. We look forward for your return.
"Not the Best"
I stayed here just because of location. Metro Points is close to my mother's home and my boyfriend and I needed a place to sleep for 4 nights. The walls are paper thin and since the hotel is being renovated, it was impossible to sleep past 8am. The rooms are okay. I've stayed here before and the rooms look much better than before after the renovation. […] The bed was comfortable and there is a coffee maker, which is nice. This isn't my fist option for hotel stay, but it was convenient and got the job done. Read moreGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Zola: Thank you for giving us the chance to lodge during your visit. We apologize if we didn't meet your expectations after the renovations, the majority of our guest love our hallways, new wi-fi system, expanded restaurant, new windows, motions sensors,etc. We are not sure what went wrong during your stay but hopefully we can have you have in the near future.
Compared to other hotels in DC this was very reasonable priced. Only negative is they have no swimming pool or spa.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Dee: We are glad that you found a sweet deal with our hotel. We look forward to welcoming you many times in the near future.
"Fulfilled its purpose"
The staff was very friendly and the room was just what we needed for a one night stay. The bed was fantastically comfortable! The only issue I had was if upon arrival the hotel is on your left, you have to go down the highway some and make a strange U-turn that's a little confusing for people unfamiliar with the area. But it was still easy to find. […] It also took longer than we expected for some commodities to be brought up to the room. Overall, if I'm ever in the area again I might consider staying here again. Read moreGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear traveler: Thank you so much for sharing your thoughtful comments. We are not sure how our hotel was on your left? We are right off the beltway and is on the right hand side, it is very easy and convenient to find us. Specially since have our brand new signs all around our building. We look forward to welcoming you and your family in the near future and hopefully you can find us a lot easier.
Terrible! They have clearly tried to put lipstick on a pig. The condition of the hotel was poor, check-in clerk was rude, faucets didn't work right, air conditioning made a racket, took forever to get hot water, neighborhood was rough. I wouldn't recommend this to anyone.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Jiim We apologize for any issues you encountered during your stay, clearly we failed to provide you with the service we strive for and it is very disappointing but this review will help us improve the way we operate on daily basis. Thank you for choosing us.
Hotel was clean, service was good. the shuttle is convenient. the on site restaurant was decent and convenient. good gym equipmentGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you for sharing your comments with us. Our goal is to provide a great customer service to all our guests. We hope to see you again soon.
"Nice hotel for the price"
I wasn't expecting too much for the low price and proximity to DC but was pleasantly surprised. Clean room, good breakfast and convenient location. I would recommend this hotel to others looking for a value prices hotel in the DC area.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you Steve V. for staying with us and for taking the time to share your feedback. We strive to provide a good customer service to each guest, thank you for your recommendations to others. Looking forward to lodge you in the near future already.
"a nice suburban hotel"
A pleasant hotel with a better-than average breakfast buffetGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Dan We thank you for your kind comments about our hotel. We look forward to welcoming you in the near future.
In the middle of remodelingGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Traveler: Thank you for your review. We are excited to announce you that we are the renovations are completed. We are now in the process of replacing our windows. We hope to see you again soon.
This hotel was clean and staff was very friendly and helpful. The rooms were very clean and the staff did a good job of making sure we had a clean and well stocked room to come back to each night. This hotel is very close to the subway which was convenient for visiting Washington D.C. I would stay here again.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you D. Johnson for choosing us during your visit from the beautiful state of Texas. We are thrilled to hear that your stay was well above average and very comfortable. We will always be here waiting to welcoming you many times in the near future.
"Old clean hotel in a shady neighborhood"
Close location to a subway is a big plus. Otherwise, it is pretty old building, bathrooms were motel style. Some of the staff wasn't friendly at all. Hotel was right at the exit with some ok restaurants but it is a black neighborhood around.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Lgor Thank you for your review. Please accept our apologies for not meeting your expectations, our staff is always willing to help each guest. Our neighborhood is in the suburbs and is becoming a very diverse area but very secure at the same time. We hope you give us another chance in the near future.
"Close to D.C. Area"
Decent but modern hotel. Bathroom could use a little work though. Pleased with continental breakfast but you can not bring their utensils back to your room so plan accordingly. Most restaurants close early but thank God for IHOP next door! Location is perfect to get in and out of D.C!Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you for your review. We really appreciate your stay with us.
"UNDER CONSTITUTION! !!!"
The motel it's self isn't too bad but it is under construction. It was raining outside and there were buckets catching the leaking water. Our room didn't have any leaks but many leaks in the lobby and stuff. Our window view was all construction. The carpet in our room felt sticky with lots of stains. The neighborhood surrounding the motel reminded me […] of the Bronx or Harlem. Don't leave the motel at night alone. Read moreGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Richie: Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay, unfortunately we had a leak coming from our roof due to a heavy storm we had some days ago but we were able to fix it right away. We hope you give us another opportunity to serve you better.
Wonderful amenities!!Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you for your great remarks and for choosing us.
"Nice Hotel with Breakfast included"
Everything was Ok for Me, my wife and my 2 kids... Perfect with shuttle to the train station... Only no good was the hall way carpet in the 6th floor... And my sofa... But still so good for long or short stays..Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Thank you Lucas for sharing your positive review with us. Our staff will be ready to welcoming you back.
I think that the knocking on door from the cleaning staff to clean the room can be an annoyance. I think that when you check in it should be stated when you are leaving so that they are not knocking on your door three and four times.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Traveler: Thank you for sharing your experience with us. We will make sure our housekeeping staff solve this problem. I hope to see you soon.
Had a most pleasant and helpful stay, very clean, comfortable and enjoying I was very happy with my stay.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Sarai: Thank you for this great review, we really appreciate your honest comments about us. Hope to see you again soon.
Was a comfortable 3 night stay. Right down the road from the metro station.Genuine Hotels.com guest review
"You get what you pay for."
During my 2-night stay at the hotel, I must say that the biggest disservice is having a 3pm check-in time and should be clarified on their site & front desk. I booked on the Tuesday before we traveled from NJ for the holiday weekend. When I called to inquire if we could be accommodated for an early check-in over the previous days of my trip, I received […] a different answer each time I spoke with the front desk. The first was that I had to call the day before or day of my stay & it was based upon availability. The second was that they had not been advised of any rooms being available (While all sites, including the hotel showed it was NOT sold out for the weekend) The biggest insult of all was when I called just before our arrival and asked to speak with a supervisor/manager on duty. I was told that they were not available to speak with until 10:30am and was still unavailable. When we finally arrived, they advised the earliest time was 1:30pm and it would be an additional fee to do so. To me, this was not a significant enough difference to pay for, so we were stuck waiting almost 5 hours after driving the same amount of time with our host from the time we arrived in Maryland. As much as I would want to keep this hotel on my list of places to stay when I travel again, they have forever lost me as a guest at their hotel. Overall, the room was clean, comfortable bed, & would have preferred a mat to step out onto from the shower in the bathroom. Read moreGenuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear CurvyNJBeauty: Thank you for taking the time to share your experience with us. We are sorry for any misunderstandings. Our check in time is clearly stated on expedia and other booking engines which is 3PM. Early check- in fees are also stated on the hotel description as well. We do our best to check people in before that time but can not be guaranteed due to the occupancy. We hope to make things right our your next visit.
It is unacceptable to confirm your reservation and tell you "we do not have a room" when you show up.Genuine Hotels.com guest review
Response by Metro Points Hotel-Washington North Dear Keivan E. We are thankful for your review. Our sincere apologies are offered to you for not being able to accommodate you or for relocating you due to unexpected emergencies in some rooms. We hope you give us another chance in the near future
I was very impressed with the quality of service and my room was very comfortable and relaxing, however the last few times that I've stayed there was a problem with the TV. Other than that my stay was very comfortable...Genuine Hotels.com guest review
Only weirdness was that there was no sub flooring or padding under the carpeting in our room. Can feel each irregularity in the concrete floor beneath the carpeting even with shoes on. Otherwise, the room and bathroom were very nice. Comfy bed.Genuine Hotels.com guest review
"~Midway between DC & Annapolis"
Free brkfst is decent. Room is nice and clean and cool. Bed -comfy. Only weird thing about room is they didn't bother with sub flooring under the carpet. Dips and bumps under the carpet.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )