Ramada Ltd Dallas Tx - Dallas

This was the worst dive of hotel we have every had the displeasure of staying in. Holes in the bed sheets, Bad plumbing and when the toilets backed up they handed me a plunger! We will be reporting this to the Corporate Office! We always thought Ramada was top of the line for Hotels.....

Genuine Hotels.com guest review

The hotel was proper and what we expected for the rate

Genuine Hotels.com guest review

Arrived at Hotel Office, after entering the room with my 3 yoa grandson he had to use the rest room. the comode seat was broken,the manager was contacted stated he would fix it.no one never came made three more calls. manager kept saying he would fix the problem.we left and return and couldnot enter the room. had to get another key,very cold.the next […] morning comode stoped up. reported that, stated they would come an fix it.never came, grandson and i left for breakfast after returning the door would not unlock. went to office again and asked what was the problem. clerk stated the maintance man done that. advise i didn't appreciate being locked out of the room again with a three year old in the cold. then he said sometime the key want work . he had just said the maintance man locked us out. the comode lid had a large screw in it but would not stay up. the comode was still stopped up.we had to change rooms in the cold and misty rain. he was trying to send us on the otherside of the complex, i told him no there had to be a room close to the one empty. then he gave me another key two room down from my room.he never offered to help being i had a 3yoa child in the cold. i traved all over the country with my daughter who plays lady basketball. also a retired law Enforcement Officer. it got so bad until when i called the office a female started answeing the phone stating the manager was gone and there was no maintance man. Thanks for your concern. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review