I had a good time staying here. Can't complain about free continental breakfast - they have hot items like eggs and sausage. Rooms were clean and beds were comfy, the only thing that bothered me was the A/C, the room was stuffy and I had to keep adjusting the temperature. Surrounding area is decent, but next time I'll stay closer to Vancouver. I didn't […] like having to drive 40 + minutes everyday to get to the city. Read moreGenuine Hotels.com guest review
Loud air condition and loud construction outside that still working overnight. Card access mostly did not work. Nice people though.Genuine Hotels.com guest review
It was a very adequate place to stay two nights. Clean, comfortable beds. Decent complimentary breakfast. I would stay here again.Genuine Hotels.com guest review
"nice location, clean room"
booked with expedia. very nice hotel. good....................................................................................................................................................................................................................................................................Genuine Expedia guest review
"Stop on way to Whistler BC"
This was the closest hotel available near our destination of White Rock because it was a long holiday weekend. While it was not in the area we wanted to stay, the hotel was adequate for what we needed as an overnight stop. Close to the town of Langley which has some interesting dining options.Genuine Hotels.com guest review
Awesome experienceGenuine Hotels.com guest review
"Great hotel on the Canada US border"
We went for family vacation and nothing was less expensive in Vancouver so we opted out Langley. It turned out to be pretty good experience. Staff especially was very courteous. Kids enjoyed the pool. Breakfast in the morning was very good. I would stay again.Genuine Hotels.com guest review
"There for hockey."
Friendly people. Good continental breakfast. Great place.Genuine Expedia guest review
"Hotel too close to traffic and with too much noise"
Safe didn't work. Hotel badly situated... too much noise. Won't go back.Genuine Expedia guest review
I was very impressed with the spaciousness of the king-bedroom we had for two nights. It was extremely comfortable and accommodating for two adults and an eighteen-month year old.Genuine Expedia guest review
"clean and comfortable!"
Loved the buisness room with the big flat screen tv. Beds were nice and firm and so comfortable. Staff was great. Brought in a roll a way for us.Genuine Expedia guest review
king room terrific--reception helpfulGenuine Hotels.com guest review
"Nice hotel but FAR from Vancouver proper"
Hotel was very nice, updated and clean. Staff friendly. Breakfast to be expected for a hotel free offering. It was much farther away then I had anticipated from Vancouver proper- 20 miles equally 1 hour each way.Genuine Expedia guest review
"Great Hotel, Not Great Location"
Overall the hotel was great, staff was friendly and helpful, pool was perfect for the kids, rooms were great; the beds were a bit stiff but other than that great. They have a nice breakfast in the morning with some hot things (eggs and sausage) and the usual toast and juices and a waffle maker. My only complaint really is the location. We were going […] up to hang out in Vancouver and go the various parks there, the hotel is about a 45 min drive from Stanley Park. It is close to some shopping and cute little spray park, but we don't live far from the border in WA, so we ended up cutting our 2 nights down to 1 because it was pointless to drive to a hotel when we could just drive home. Wish I could move the hotel about 30 mins closer to Vancouver. If you are looking to stay and play around Surrey and you have kids; this is a great choice. If you are looking to hang out in Vancouver, then I would choose something closer to the city. Read moreGenuine Hotels.com guest review
Very convenient and the staff were great.Genuine Hotels.com guest review
"Home base for a mini vacation"
For a short stay in Canada we chose Ramada for its location and amenities. The free wifi was a huge plus. The daily continental breakfast was wonderful and the coffee at breakfast and in the room was great! All the staff was helpful and friendly, the room was clean and comfortable and the location was perfect for us. We would definitely stay again.Genuine Hotels.com guest review
"close to family"
hotel front desk peopke were very helpful, friendly and accomodating. the office manager took very good personal care of some issues we wanted resolved. there was though only one staff member preparing the bffast stuff and some mornings was not ready for the morning guests so the hotel might want to add one more employee to help out during the serving […] of breakfast. and, not all people drink regular coffee, so they also might want to have refular and decaf coffee served. thank you. Read moreGenuine Hotels.com guest review
We had great rooms, clean and cool during a hot week there. We found the front desk help great, gave us great directions to places to see and where to eat more reasonably that wasn't fast-food.Genuine Hotels.com guest review
Clean Hotel and Room but the bed was very hard and the breakfast area was way too small. Hotel staff was great. Room was clean, location felt safe and the price was exellent.Genuine Hotels.com guest review
"Great place to stay"
Exceeded my expectations about the place. Glad I chose ramada. I was pleasantly surprised :)Genuine Hotels.com guest review
"Too far from main attractions"
Hotel is neat and clean. Breakfast was just ok not great. Friendly staff. Hotel is far from main attractions. You can find better accomodation for same price in downtown.Genuine Hotels.com guest review
"Great place to relax at the end if the day."
Nice hotel, comfortable and clean. Staff were very friendly and most helpful. If needing to stay in Langley/Surrey again I wouldn't hesitate to stay again. Thank you.Genuine Hotels.com guest review
"Weekend of meetings"
Required room for weekend of 'meetings'. Convenient location with easy road access to major roads much appreciated. Knowledgeable staff helpful in providing directions Staff went out of their way to be helpful. Enjoyed fact that complimentary breakfast room was available EARLY in the am, so could have something prior to heading to meetings with an early […] start time. Read moreGenuine Hotels.com guest review
We stayed here for three nights and wish it had been longer. Our first visit to this hotel and in B.C. and we would do it all over again. We experienced no noise, awesome view, breakfast was fresh and presentable. Beds were so comfy it was difficult getting up to start our day. The fire place worked and it was our first room ever with one. Hot tub was […] out of order the first day but was operational the very next day. No question about ever wanting to stay here again. A.Jesso Winnipeg, Manitoba Read moreGenuine Hotels.com guest review
"Very nice hotel."
Good location for my venue. Very clean and comfortable.Genuine Hotels.com guest review
Response by Ramada Surrey/Langley Dear Valued Guest: I can't tell you what it means to me to see that you have rated us 5/5 stars. I will be sure and share the news with my team and thank you for the time it took to submit this review. Clean, quiet, convenient and comfortable completely describes how we 'roll' at the Ramada Langley/Surrey and I'm delighted that we hit the mark for you. We'll look forward to your next visit and thanks again for reviewing us. Sincerely, Virginia Trelenberg, GM
"The Neglected Door"
On Oct 25/14 we left the hotel about 1030 hrs and returned about 2230. No one was at the desk. We found our room unlocked as some one used the security hook to leave the door ajar. We left a complaint with the desk next morning and the clerk stated she would advise management. No response from management; which we though was not a great business practice. […] My wife left some written comments when we checked out. Any one walking by could have entered and stole hotel property or our property. Also, they could have smoked a cig in are non smoking room. There by putting in a $ 300 fee dispute. Read moreGenuine Hotels.com guest review
Response by Ramada Surrey/Langley Dear Mr. Lewis: First, I'd like to say how very sorry I am that your time at our hotel was rife with problems. I can assure you that this is not a typical experience. Secondly, I've spoken to everyone involved and changes to our standard operating procedures are currently under review. Changes will be made to ensure that every guest experiences the best possible visit to our hotel. Again, I am truly sorry for any inconvenience. Sincerely, Virginia Trelenberg, GM
The hotel stay was great, everything about it. The best part was the service, the young lady at the front desk was very pleasant.Genuine Hotels.com guest review
Response by Ramada Surrey/Langley Dear Natasha: Thank you for taking the time to submit a review of your experience at our hotel. It is very much appreciated. We are so very happy that your time with us was so pleasant. Our number one priority is providing the best possible guest experience we can and it sounds like we delivered. I can guarantee that the same level of service your received this time, will be provided the next time you visit with us. We have some of the best guest service agents in the industry working with us and I am very proud of my entire team. Happy travels and thanks again for submitting this review. Virginia Trelenberg, GM
After spending 4 1/2 weeks on the road, this hotel was one of the nicest, with one of the best breakfast service.Genuine Hotels.com guest review
Response by Ramada Surrey/Langley Dear Ralph: Coming from a 'road warrior', compliments such as this mean a great deal to me and my entire staff. We strive to provide the best possible accommodations and complimentary amenities such as our hot continental breakfast, etc.as we can and it would appear that we hit the mark with you. Thank you so much for taking the time to review your stay. We greatly appreciate it. Kind Regards, Virginia Trelenberg, GM
"Very comfortable and close to Chandos Pattison ."
Loved the room and especially the pillows and comforter. I left my name and hopefully might hear about these items and I left a request to buy a comforter and two pillows. Thanks for making our stay there comfortable and leaving us with a good feeling.Genuine Hotels.com guest review
Had a pleasant stay at Ramada will come again .THanks again.Genuine Hotels.com guest review
The staff was friendly. The continental breakfast was average. The room was in very good condition.Genuine Hotels.com guest review
Friendly staff and super cleanGenuine Hotels.com guest review
"Nice hotel close to restaurants and shopping"
This hotel was very clean,the beds very comfy and the pool and hot tub were a great area. The breakfast bar was well stocked every morning. The staff at the Ramada were very friendly and willing to go the extra mile for youGenuine Expedia guest review
"Great place to stay"
The stay was fantastic, clean, friendly, nice rooms. Continental breakfast was very good except they use paper plates, plastic cutlery and styrofoam cups. Hate using disposable dishes.Genuine Hotels.com guest review
"Quiet and comfortable"
Simply, Excellent! Nothing to complaint about. Everything was excellent!Genuine Hotels.com guest review
Everything was pretty good. Front desk staff member we dealt with was great! The room had a bit of an odd smell though - we can't put our finger on what it was. Breakfast was good - busy, but good. Pool/hot tub were great.Genuine Expedia guest review
"Construction at entrance very difficult to access."
Had to switch rooms. Noisy family upstairs from me. New room had no remote. Had to wait at desk to talk to concierge while a patron went on and on about a discount on previous stays. Clearly rambling! Pool was nice. No gluten free options on comp breakfast. ( that is a bit picky)Genuine Expedia guest review
"Good value for money, awesome service staff."
Was great for our check in by Sam at the front desk he couldn't have been better to deal with. Can't remember the last time I had so much fun checking in at a hotel.Genuine Expedia guest review
"Excellent Hotel in middle of Surrey...."
Fantastic staff, room and cleanliness... Place to stay.... Suggest to have little bigger Refrigerator....Genuine Expedia guest review
Great property and very friendly staffGenuine Hotels.com guest review
"Nice Hotel in reasonable rate"
I stayed in this hotel over 5 days and enjoyed a lot. Staff members are so nice and hotel is so clean. All the basic amenities are close by. Only thing which I would say not good for this hotel is free breakfast, it is not too good but overall nice hotel.Genuine Expedia guest review
Great value. Not close to much in terms of tourism . Our room had a sink in the room which was odd. Great to come across free parking. HD TV was brilliant.Genuine Hotels.com guest review
"Well Maintained Hotel with a Comfortable Price"
We appreciated staying in a clean and comfortable room after a day of golfing in Tsawwassen. Upon our arrival the person at the front desk was courteous and helpful with suggestions of decent restaurants in the area.Genuine Expedia guest review
Great place to stay! Highly recommended!Genuine Hotels.com guest review
"Great place to stay."
Clean and comfortable! Everything was well taken care of and it was a quiet and friendly hotel.Genuine Expedia guest review
"Great Hotel with the best Customer Service"
We stayed 7 days. Room well maintained with very comfortable bedding/linens. Hot continental breakfast with lots of choices. Swimming pool/hot tub area really clean and great to come back to after a hectic day seeing the sights of Vancouver. Initially we had a noise problem with next door. We spoke to Brandon the next morning and he was very accommodating […] and moved us immediately all the time apologizing, however, we assured him we understood it was not the hotel's fault. After that we enjoyed a wonderful, quiet and restful holiday. Front office staff were extremely helpful whenever we asked for directions. Sam in particular was a minefield of information and with the information supplied we got to experience all the sights Vancouver has to offer. A great added touch which we have not experienced in all our 40 years travels before was having the hotel manager, Virginia, call by the breakfast area to chat with guests and to make sure everything in the hotel was to their satisfaction. A great touch and what we believe makes a great hotel of which the Ramada is. KEEP UP THE GREAT WORK GUYS Read moreGenuine Expedia guest review
"Ramada Inn Surrey/Langley"
Staff courteous and helpful. Rooms clean and comfortable.Genuine Expedia guest review
"Review of Ramada Surrey/Langley"
Hotel staff very accommodating and helpful. Rooms clean and very acceptable.Genuine Expedia guest review
Great breakfast. The staff was very informative.Genuine Hotels.com guest review
"much worth for you have paid"
excellent over all service, good breakfast, excellent front desk servicesGenuine Hotels.com guest review
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