"one night stay"
The stay was great, the service was not so great the lady at the desk couldn't multi task and while waiting on me a vendor came it and she just stopped waiting on me and talked with him for about 5 minutes just left me standing there...Genuine Hotels.com guest review
"You won't get what you expect."
My reservation from here was for a Creek-side room (I specifically had to specify one or the other and I chose Creekside), The actual reservation made to the hotel was for a "Mountain-side" room. Mountain side provides a spectacular view of the closed-down hotel on the other side of US Route 19, and very little else (other than the parking lot.) Other […] than the surroundings, the hotel is really nice. Clean, comfortable, well kept. Read moreGenuine Hotels.com guest review
Our room WAS CLEAN WITH THE EXCEPTION T HAT SOMEONE HAD BEEN SMOKING IN IT. tHE HOTEL WAS A NON-SMOKING OR SO THE SIGN STATED. wHEN WE CHECKED IN THE CLERK WAS RIGHT OUTSIDE THE FRONT DOOR SMOKING. aND WHEN WE SPOKE WITH HER ABOUT THE ROOM SMELLING OF SMOKE SHE BECAME UN PROFESSIONAL.. tHE OTHER EMPLOYESS IN THE MORNING, WERE GREAT AND VERY HELPFUL. […] tHE NEXT MORNING THEY BRO UGHT IN A MACHINE THAT HELPED WITH THE SMOKE SMELL. Read moreGenuine Hotels.com guest review
We requested a creek view room but was given a mountain view room. After a lengthy conversation regarding the room situation, it was finally corrected. There are plenty of restaurants in the area and the "Wheels Through Time" museum is a must see.Genuine Hotels.com guest review
We were disappointed. We were suppose to receive a creek view room and instead received a parking lot view room. We were given a second floor room and there were no elevators and no one to help us get our luggage to the second floor. Stairways were at each end of the hotel and awkward to get to and get our luggage upstairs. The ice machine was out of […] ice or did not work every time we went to get ice. The lady at the desk when we checked in did not care about any of the details and showed a complete lack of interest. Read moreGenuine Hotels.com guest review
Everything about the hotel was great except the entire hotel was non smoking which what I was looking for. However, our room smelled of cigarette smoke and the hall ways did as well. I would stay here again. I hope they change the smell of things!Genuine Hotels.com guest review
Booked through hotels.com and was very upset when we arrived at hotel only to fid out hotels.com sent the wrong info to the hotel. With a little complaining, the hotel finally made it right. Make sure you print out what type of room you paid for and taking it with you.Genuine Hotels.com guest review
"Wondering The South"
Staff friendly booked creek side room paid extra staff told me when booking thru hotels.com they give you standard room also told me there rack rate was cheaper than what I paid hotel.com so beware of booking thru 3rd party's !!!Genuine Hotels.com guest review
"Pretty Good Overall"
The location was perfect! The beds and linens were good. The room was small and the coffe maker was not good. The pool was nice, overall we had a great timeGenuine Hotels.com guest review
Not much in the area of the hotel for dining. Small pool area. Good breakfast selection. Ok to stay for a night.Genuine Hotels.com guest review
"Great friendly Service"
When I arrived to check in I was told there was no elevator and my Room was on 2nd floor. I am 86 and had recent spinal surgery. The Lady at the Desk was very apologetic and found me a room on first floor which turned out to face a beautiful Creek. I had a most pleasant stay and will definitely stay here every time I am in Maggie Valley.Genuine Hotels.com guest review
The room was great and at night the creek was a wonderful soothing sound. The lady at the front desk was VERY nice! The pool was amazing and we had a great stay at Ramada!Genuine Hotels.com guest review
The hotel was great. When I checked in, they wanted for a room. Hotels.com was lower. They said to reserve it online. I did, but Hotels.com reserved a handicap room. All of the furniture and bathroom are not set up the same. I didn't want that, so I had to pay an additional $$, which was what they offered in the first place. Not the first time this […] happened. This is one of the problems with reserving online. No one to discuss changes with. Read moreGenuine Hotels.com guest review
"My trip to Maggie Valley"
Very nice area and facility for price.Genuine Hotels.com guest review
"Clean and quiet if you choose the creek side."
First impression, underwhelmed. But we choose a creek side room and it was clean, roomy and with private balcony overlooking the rushing water. The major problem could be that there is no elevator to the second floor and anyone with problems doing steps would have an issue with that.Genuine Hotels.com guest review
Nice hotel, this was a motorcycle trip and they were accustomed to handling motorcycle travelers. Free breakfast was ok, they served scrambled eggs only on the weekend, should have been every dayGenuine Hotels.com guest review
I really enjoyed my stay. The hotel was nice and clean. The staff was friendly. My only complaint was that the housekeeping staff did not change the bedding on the 2nd day of our stay nor provided fresh clean towels on that same day. We had to contact the front desk to remind them to do so. Other than that, I would definitely recommend this hotel to […] others. Read moreGenuine Hotels.com guest review
"Ok at best."
We were on the second floor and had to struggle with luggage up and down steps. No elevator. We were also told creekside and we had a view of the parking lot with plastic chairs. Lighting was falling apart. Desk chair would not slide under the desk/dresser combo and obstructed the view of the tv.Genuine Expedia guest review
Was just there for the night, hotel was older but fine and desk clerk was quite nice.Genuine Expedia guest review
"Great for the value and very close to the mountain"
The staff is truly wonderful. The room more than served its purpose.Genuine Expedia guest review
Nice clean room. View was amazing! and staff was super friendly!...Will stay there on our next trip!Genuine Hotels.com guest review
"Error in booking!"
I paid for a creek view and when I got there she gave us a street view. She kept saying where I booked it online sent the wrong thing in that it was their fault. She just so happened to have one room left with a creek view and we were able to go in there. Thank Goodness!! We would stay there again.Genuine Hotels.com guest review
A pretty basic hotel but perfect for what we were looking for. Nice breakfast and friendly staff. Good location.Genuine Hotels.com guest review
too many stairs to climbGenuine Hotels.com guest review
They should offer coffee to everyone ALL morning not just during breakfastGenuine Expedia guest review
"Staying in Maggie Valley was great, lots to see"
Our stay at Ramada Maggie Valley was so refreshing and peaceful.Genuine Hotels.com guest review
Room was clean, service was great, even with a very late check in.Genuine Hotels.com guest review
This hotel did not have an elevator which was disappointing because I had a lot of things to carry up and down the stairs. The cable only gave us one channel and the receptionist came up twice to fix the tv/remote so we could get additional channels. The toilet clogged up and we had to plunge it ourselves. The best thing about the hotel was the continental […] breakfast. I was looking forward to the creek being at the balcony but we were on the other side. Read moreGenuine Expedia guest review
"Didn't see river"
Got to room and no creek view and we wanted bath tub and ended up with handicap shower. Neighbors loud and after asking receptionist to tell them they only got louderGenuine Expedia guest review
The pool area was a disappointment. Very small and the jets in the hot tub did not work very well.Genuine Expedia guest review
"nice birthday get-away"
Great place for the money! Our room was very large, it was clean and the jacuzzi was so relaxing. The staff was friendly & helpful. Breakfast offered several choices! The room would be a lot nicer if a small table was in the room along with a exhaust fan/better lighting in the bathroom.Genuine Hotels.com guest review
"nice and friendly"
We chose maggie valley because it was middle ground between the things we wanted to do. We were there in march so a lot of things were still closed for the winter. The rooms were clean. The staff was excellent. And the breakfast was pretty great. Our overall trip was great. We would definitely return.Genuine Hotels.com guest review
"Good place to stay in Maggie Valley"
This was a nice little place. It was a great value, clean and friendly, comfortable bedding, nice breakfast. The pool and spa area are nothing to get excited about. I was in town for Cataloochie and not swimming so this was ok with me. Only a half mile from the base of the mountain.Genuine Hotels.com guest review
"Ski Trip Maggie Valley"
Very nice stay. Pool and hot tube small. Everything else very nice.Genuine Hotels.com guest review
"Close to Cherokee and Ski Resort"
The rooms were musty like they were smoked in but it is suppose to be a "non-smoking" hotel and if you didn't get back to your room before the hotel started filling up with other guest there wont be any hot water available to shower in !! We went and spent some time at the nearby ski resort and was planning to take a hot shower but there was only cold […] water available so we had to take a ice cold shower and warm up in front of the old heating unit that was mounted on the wall :( Read moreGenuine Expedia guest review
I come to Maggie valley once a year to ski for firefighters weekend. Staying at Ramada is very relaxing and very clean. I had no problems at all!Genuine Hotels.com guest review
Old lady at front desk was very rude. No respect for customer. Argued with me.Genuine Expedia guest review
"It was alright."
The hotel overall was alright. There were a few things that made me rate this hotel lower. First when I checked in the hotel did not have the room type available that I had reserved on Hotels.com, there was a mistake made either on the Hotels.com side or at the Hotel itself. Hotels.com did make it up though. The other issue was the towels in the bathroom, […] one was very stained and had holes in it and several of the lights in the room were unplugged when we arrived. But overall this hotel was alright, I would give it a 3 out of 5. Read moreGenuine Hotels.com guest review
Did not like the Eggs for Breakfast . Everything else was good. Don't get a room buy the stairway, it's very noisy.Genuine Hotels.com guest review
"Nice hotel and close enough to Tube World"
This is the second time we have stayed here. Room looked to have been updated. The only negative was the hard bed. Wife and I didn't enjoy the firmness, but the kids loved it. The indoor pool was nice. I wish it was a salt water pool so there wasn't as much of a chlorine smell as there was.Genuine Expedia guest review
"Good basic hotel"
We stayed one night in order to be close to the local ski resort the next morning. All our basic needs were met. The room was clean, staff was pleasant, and the breakfast was fine. I would definitely stay here again.Genuine Hotels.com guest review
very clean, nice room. great stayGenuine Hotels.com guest review
"Great location and experience"
This is definitely a 2-3 star hotel, but for the money we spent, it was perfect. Our room had a balcony overlooking a rolling creek which was beautiful. Our non-smoking room smelled a bit like smoke, but we just opened the door to let it air our for a bit. The front desk staff was friendly and very helpful. The continental breakfast was outstanding […] with a variety of hot and cold foods to choose from. The location was perfect- within walking distance to tube world (a hill of snow to tube down) and just four miles from skiing. I would recommend this hotel! Read moreGenuine Hotels.com guest review
"No hot water"
I ask for part of my room fee back because of no hot water in the room with a Jacuzzi tub and no hot waterGenuine Hotels.com guest review
"Not worth what I paid"
So old, pool is not like the pictured.Genuine Expedia guest review
Good!!!Genuine Hotels.com guest review
Love staying at the Ramada in Maggie Valley! Cathy has become a very good friend of ours!!Genuine Hotels.com guest review
"blanket was terrible"
when we turned back the bed the blanket was horrible, it looked like it had sheetrock dust stuck to it and it was sticky feeling like it had been dried to long in the dryer that had gotten to hot and melted it. I took it off the bed and took it to the front desk and the gave me another. I know when construction is going on that it is hard to keep everything […] spotless but the girl who put that blanket on the bed knew better. Also the 3rd night we were there the TV lost sound, the lady in charge for the night had no idea how to fix, after bringing 3 different remotes to our room and pushing button after button, she left and called someone who advised we had to unplug cable box wait a few minutes and plug back in. It did fix the problem, but whoever working should have known right away how to fix the problem Read moreGenuine Expedia guest review
"close to Harrah,s casino, but quieter and more lay"
We enjoyed our stay alot, the room was plenty nice and the staff was all excellantGenuine Hotels.com guest review
"blankets were awful"
The hotel was clean and up to date, but the blanket's material was almost sticky to the touch and there was past cigerette burns on it. If it wasn't for that i would have been much happier.Genuine Hotels.com guest review
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