Booked in 24th -purpose - to use the outdoor pool which hotel staff said was open - went back to find it closed. Our room smelled like dog - my husband is allergic. The table with coffee/stale danishes was a mess. Hotel staff didn't leave each other notes in the log book so we had a few other issues that could've been avoided. Hotel staff on the 25th […] was very friendly. Read moreGenuine Hotels.com guest review
"dec. 14 2013"
the staff was excellent, the room was clean and nice. The room was chilly and there was no way it turn up the heat. The other guests were loud and obnoxious, noise until 12 midnight and started again at 6:30am. Looked and sounded like a hockey team from another city was staying there and if that was the case, then bad judgement on the staff's part to […] put two seniors on the same floor. Checked out early and did not even have breakfast as it was crowded and busy with kids. Read moreGenuine Expedia guest review
It was great for our families, great pool and slide and the heated outdoor was wonderful. The staff was very nice and helpful. We had the Saturday evening and Sunday morning buffet was very good and serve was great.Genuine Expedia guest review
Response by Travelodge Hotel Belleville Dear Guest I was pleased to read that you and your family enjoyed your stay with us . Your feedback is very important to me and my staff.. It sounds like you really enjoyed our buffet dinner and breakfast! I will pass on all of your comments. I wish you and your family a very happy holiday. Regards Gary Smith General Manager
Loud Music coming from somewere in the hotel kept my kids up. I think there was a Christmas party going on the there was a ton of bass reverberating through out the hotel. Our room smelded like a dog or cat was living in the room. My Daugter and Wife are both alergic and we were not aware this hotel allowed pets. It was not clear at the time of re […] servation. Read moreGenuine Expedia guest review
"Okay for one night"
This hotel is a few miles from any restaurants. It's off by itself really. If your looking for just one night's accommodation this is okay. The restaurant/lounge facility is dismal at best. Get what you pay for I guess.Genuine Expedia guest review
When booking the room, I made sure it contained a fridge and microwave as my friends and I planned to bring snacks; however, upon arrival, there was no microwave...there was one available in the dining room area, but a trip from the lobby back up to the 4th floor with hot food was inconvenient at best. Also, there was a lot of dust and debris behind […] everything, so when we were down on hands and knees to plug in the fridge and phone chargers, it was evident that the room wasn't overly clean. In addition, while the bathroom was clean, the worn-out appearance of the tub led one friend to put a towel under her feet, and her hoped-for bathing experience was not carried out. Read moreGenuine Expedia guest review
"visit to family gathering."
Basically good. Restaurant were very helpful and accommodating.Genuine Hotels.com guest review
Booked this for three days, went to TRAVELERS to ensure we had a room on the top floor facing the bay, a couch and a fridge as our guests were staying 3 nights. The front desk associate confirmed we we were on the top floor, with a couch and a fridge facing the Bay! Our guests, SENIORS arrived "NO COUCH NO FRIDGE??" Only a desk chair and one other […] with ottoman, very uncomfortable when they were staying 3 nights. Asked for a fridge, front desk said ok! Had DO NOT DISTURB SIGN OUT, they woke them I up anyways? Garbage can had no liner in it as well?? Had to go get fresh towels? First time our guests were staying at this hotel, first time staying in Belleville, certainly wasn't a good experience for them visiting the QUINTE AREA that we had expected!! We will never book again at the TRAVELERS or recomment to other friends or family!!! Read moreGenuine Expedia guest review
"disappointed in cleanliness and wifi service"
Staff were friendly and helpful, plus the location was suitable for our needs. I was, however, quite disappointed in the cleanliness of my room. There was a large pool (maybe the size of a deck of card) of sticky syrup on the nightstand when I arrived; a brown (drip) spot on the bathroom floor under the sink for the duration of my stay and some hair […] on the edge of the edge of the tub, again for the duration. There were three rooms in my party and all of us had difficulty accessing the wifi - I tried support with no success. I, myself, had very very limited access during my stay and only for several minutes each time. The coffee pot was not emptied of grounds or rinsed the second day. We ate in the hotel restaurant, which was OK, but we waited about an hour for our food. The waitress did apologize saying they were having a staffing problem. The hotel is old and while some areas have been updated others areas certainly show the age. The grout in the bathroom had holes in it for example. I hope they had construction workers staying there at the same time as the carpet in the elevator was always covered in dirt and leaves. There was a nice view on the water side of the hotel and the hotel itself was quite quiet. Read moreGenuine Hotels.com guest review
Very friendly and helpful staff. Room was good and we woke to a great view of the grounds, pool, lake and docks.Genuine Expedia guest review
pretty good for a one night stayGenuine Hotels.com guest review
"Great place to stay"
The customer service was excellent. Basically just stayed the night and did not use any of the amenities, but the staff were great, the room was clean and comfortable and had a great view of the water.Genuine Hotels.com guest review
Not Good!Genuine Hotels.com guest review
"I've stayed there several times and will again."
When I visit family I stay at the Travelodge. It is clean, has friendly staff and I always seem to get a fridge (so maybe it is standard?) I have yet to have a problem. Other hotels often have sound issues but this hotel seems to be well built and sounds don't seem to travel far. So quiet with a comfy bed means I sleep pretty well there.Genuine Hotels.com guest review
Really nice view of bay of Quinte/ lake OntarioGenuine Hotels.com guest review
Response by Travelodge Hotel Belleville Dear Guest; We really appreciate your feedback on your stay with us. We were happy to read that you enjoyed our great location on the bay . We hope to see you again very soon. Regards Gary Smith
The hotel had a great pool facility, however, the rooms were noisy and the bed was not very comfortable.Genuine Hotels.com guest review
Was perfect but I had not recived my wake up call .Genuine Hotels.com guest review
"Nice hotel, becoming a bit dated in decor"
Basically good, but problems with cards to access room, pool having maintenance at 8 to nine o'clock in the morning, so could not use the pool. Restaurant staff for breakfast stressed (lack of staff) and a bit rude, and not around much.Genuine Expedia guest review
"Nice location for visiting The County."
No soundproofing between rooms, even with quiet neighbours. Much noise in hallways into the wee hours of the morning - worse than any previous hotel experience, in this regard. Great brunch.Genuine Expedia guest review
"Not the cleanliness place to stay."
Would not go to this place again.Genuine Hotels.com guest review
"Nice Short Stay"
We stayed at this hotel just for one night as we extended our weekend last minute. I found the hotel relatively clean but is in need of updating. The staff were friendly and helpful. The outdoor pool looked nice but unfortunately it was raining so we didn't take advantage of it, but the indoor pool was disappointing at how small it was. I like the fact […] that I seen security doing rounds on the floor and also through the underground parking. There is a restaurant on site which is great so you don't need to go out of the hotel to eat. I would stay here again and recommend it to my friends that want a place to stay if only for a night or two. Read moreGenuine Expedia guest review
Old and dirty. DatedGenuine Hotels.com guest review
I would stay there again. The hotel was hidden from the main road about 500 meters from the hotel road sign. I suggest a small arrow pointing to the hotel on sign so that new comers like me don't get nervous when all you see initially was a big empty park. Had to ask bystanders where the hotel was from where the sign was. otherwise, the hotel staff […] was very ice and accommodating, although the hotel was outdated, it was nice and clean Read moreGenuine Hotels.com guest review
The hotel is situated in a park like setting, close to a major highway and train tracks. Very noisy. The bedroom area was comfortable and clean. However, the tub was filthy and there was grunge around the sink. The sink had drainage issues. The second day of our stay we had no towels. It was difficult to find a person at front desk to help with these […] issues. There is one working elevator for the entire hotel. Restaurant food and staff were excellent. Would eat there, but not stay there. Read moreGenuine Expedia guest review
The hotel was hard to find hidden behind a park but well located and very quiet. Very comfortable mattress and multiple choice of pillows. Nice view from the balcony over the marina (too bad it was empty). Only bad factor was the staff at the front desk (evening schedule), not pleasant, not bilingual and not ready to help at all (wondering why they […] work there), even with kids and other guests of the hotel. The pool was okay for the kids but we didn't have time to try the tennis court. Plan breakfast across at Tim Horton as their breakfast is expensive for a family even if it is all-you-can-eat buffet. I needed a comfortable & quiet place to rest and I got it, so nice overall rating for me. Read moreGenuine Hotels.com guest review
"More elevators please"
This hotel has only one elevator and it is a very slow one. Putting in more and faster elevators would elevate this to a 4 * hotel IMHO. Staff very friendly and helpful.Genuine Expedia guest review
"Good location--lousy guests"
Pulling up to the Travelodge, one is struck by the dated-ness of the hotel. Thankfully, the rooms themselves have been updated and are relatively comfortable. The lobby is fine. There is a nice garden on the back of the hotel looking onto the water--which is good. Balcony on the room, which is useful, especially for having some fresh air at night and […] drying beach things from the Sandbanks. There is both an indoor and outdoor pool. So, there are some good bones here. However, the upkeep is rather uneven. Dated carpet and couches are on the floors and the fitness room/pool areas could all use a makeover. The landscaping in the front of the hotel is sloppy. Most distressing was the behavior/nature of the clientele. The room next door seemed to have a family of twelve staying in it and they had no regard for others. Yelling, belching, jumping about--you can imagine the behavior in the pool! There was no regard for respecting the establishment or others staying there. Read moreGenuine Expedia guest review
"Unexpectedly pleasing location."
Hotel is a bit run-down but in a lovely location (right on a park) with a very good restaurant and bar.Genuine Expedia guest review
"With regret, a very dissatisfying experience!"
To begin with, I was surprised that there was no breakfast included. This came as a surprise the next morning upon stay when I was having breakfast. Secondly, in the room there was a voucher and an opportunity to save $75 from the bill according to Travelodge Guest program, after calling downstairs, the reception notified me that is very old information […] and they would not honor the deal. Another factor was that the Internet absolutely sucked. I was here on a business meeting and Internet was critical. The Internet kept disconnecting after every 5 to 10 min for a min or so. This meant, no skype calls and interruption in streaming. The Internet was also VERY slow. When I was transferred to Internet support, I waited for half hour and then had to leave a message. They called back about 15 min later though, however they claimed there was no problem. No comment here but I felt like it was a waste of time. The TV only had some movies and an extensive list of adult movies advertised. No regular TV channels whatsoever, very disappointing. Other things that I noticed, there were hair in the washroom and the fridge was made a lot of noise. Finally, I extended my stay for a day and had to pay more than the rate of the 3 day deal that I got before. Would have appreciated the same rate I was paying for the previous days or a discount. Although in this case I can understand that some days might be more expensive. I don't think I would want to stay again unless I have no other choice! Read moreGenuine Expedia guest review
Good experience at the hotel. Clean room and a helpful staff. Found the mattresses softer than most other hotels (I prefer a firmer matress but it was still a comfortable sleep). I'd stay at this hotel again.Genuine Expedia guest review
"Not so bad but..."
We liked staying in this place but room service for the 3 days was not so good. We asked to get the bed lines changed but wasn't even if I had coffee drops and clearly indicated, with the blue card, that we needed it to be done. Also, we had gone the all day to the beach so bathing suit were sand filled, and we rinced those in the tub but on our way […] back after the second full day out, at 9 pm, it was still bath-sanded. Read moreGenuine Hotels.com guest review
Nice hotel, comfortable, cleanGenuine Hotels.com guest review
"room looked out to the bay = walked the trails"
good stay but the only thing that was upsetting the slid in the pool was closedGenuine Hotels.com guest review
"Great staff, fun pools! Building could use update!"
The amenities in terms of pools and gyms were appreciated by the whole family. We saw lots of cleaning staff trying to keep the hotel clean. The outside of the building could use some work and unfortunately doesn't represent some of the amenities inside. The one laneway out of the hotel is full of potholes (Yikes!). Staff were very helpful and frie […] ndly. Read moreGenuine Expedia guest review
Very noisy. Won't be going back.Genuine Hotels.com guest review
"Attending a Convention at the hotel"
It was in a beautiful area, lovely view from our window. Easy to find. Nicely late out for the conference.Genuine Hotels.com guest review
Noise from other gues at odd hours of the night and morning. Doors were banging, children screaming. The room had a pungent smell of smoke and the pillows were sweaty. When we booked @ Hotel.com the room came with a breakfast, however, when we check in we were told no breakfast was associated with our room because we did not book directly through Travelodge. […] This was very disappointing to us. Read moreGenuine Hotels.com guest review
"Not the greatest"
Nothing horrible just the walls are paper thin so if you go bring ear plugs and that should create a more comfortable stay.Genuine Expedia guest review
"good stay in Belleville"
really nice place. friendly staff. We were here for a sporting activity. They allowed us to use the showers in the fitness center after checkout time so we did not need to drive home dirtyGenuine Expedia guest review
"Old Mattresses otherwise Good!"
The hotel was great but the mattress was really old therefore we gave it a lower rating. Both my husband and myself woke up with sore backs which worsened as our stay lengthened. Thank heaven for those lumbar heaters in the car seats LOL The staff were friendly and helpful. Parking was great, the hotel was updated and the facilities were great. The […] view was spectacular. Read moreGenuine Expedia guest review
"Beautiful view of the water"
Our stay was close to the event. Tim Hortons was very close. There was a fenced in dog park next door and walking trails around. The hotel staff were friendly and the breakfast buffet was hot and plentiful.Genuine Hotels.com guest review
The hotel location and view is amazing I would recommend staying here in Belleville then any other hotelGenuine Hotels.com guest review
"the pool was the redeeming quality"
there was a unused adult diaper behind the towels...chair in the room looked very worn out...room needed a paint job...breakfast buffet had variety but was just OK - pastries weren't fresh...the kids loved the spiral slide at the indoor pool...desk staff/pool staff were very pleasantGenuine Expedia guest review
"Very Unsatisfyied customer"
When i booked the room i explained that an indoor pool with a slide was a must.... I also said i am clostephobic and wanted to be on the ground floor or up 1 at the most. I was told that was no problem and yes they had an indoor pool with a water slide. They new i was checking in on a sunday. When i got there i had a half hour wait to speak to the person […] at the desk. with only 2 people ahead of me. Then the man told me i was on the 4th floor. i said i asked for first or second floor. He said there were no rooms on the first 2 floors. and they only had rooms left on the fourth floor, Then i asked about swimming hours and was told the water slide was only running on fridays and saturdays. I told him that was the whole reason i booked the room there, was for the water slide. He didn't seem to care at all. He said the pool was open...but the slide didn't open til next friday. my kids were so disappointed. then we went to the exercise room to find half the equipment didn't work.. the room was very dusty, and the pool also wasn't clean. It was a very disappointing trip. If i didn't want an indoor water slide i could've booked a room alot cheaper somewhere else. On the phone i made it very clear that there had to be an indoor pool with slide.. they said there was. The motel room also wasn't very clean. Read moreGenuine Expedia guest review
Walls seemed very thin, because you could hear what people were saying in the next room as well as their snoring. Indoor pool wasn't as warm as expected and hot tub was always closed early. Beds were very comfortable and the rooms were quite clean. I miss the complimentary breakfast that the Ramada Inn used to provide before it changed to Travellodge. […] Even thou the hotel was close to the place of business, I would have rather of paid more money & stayed at a different hotel. Read moreGenuine Hotels.com guest review
"Adequate for the cost"
Rooms are very small but adequate.. bathroom tiny and must shut door to use it. No ventilation. In the brochure it said microwaves in rooms. we didn't have one in our room and when we asked staff wouldn't get one for us. we brought all kinds of food for sancks and lunches for a microwave to cut down on expoenses. .Genuine Expedia guest review
This is very much a family hotel. I was staying with my wife and teenage daughter. On the weekend we were there, was full of kids, likely hockey teams and the such. Went to spend some time in the pool / hot tub area, and it was overcrowded, mostly kids, so went down the pretty decent waterslide once and left. The pool change rooms were old and smelly, […] the pool was way too small (especially when the waterslide was being used). Probably better to visit in the summer when the outdoor pool is open. Had trouble getting to sleep as there were kids running in the halls, yelling and just being loud. Also, could hear every word from the room next door, so walls are very thin. Asked for a later check out on Sunday but were denied, citing they had many such requests, even though it looked like the hotel had pretty much cleared out by 12pm. If you are looking for a less costly stay and don't mind noise, this hotel should be fine. Otherwise, spend a bit more and find another place. We certainly won't be returning. Read moreGenuine Expedia guest review
"good all rounder"
It's in a good location, peaceful walking distance to down town,overlooks the bay and park. Lots of parking. good size rooms. hot powerful showers. the hallways could do with a redecoration not bad but tired.overall a very good place to base yourself in the area. and a pool and gym ..Genuine Expedia guest review
We were a little leary of the hotel having read the other ratings, but overall it was pretty good value for money. The room was well equipped and bed comfortable. We enjoyed a lovely meal in the restaurant, service was very pleasant and food tasty and fresh. We had been looking forward to the hot tub after being outside all day in January but was disappointed […] with its age and cleansiness. Kids were having a great time on the slide. As no towels were available at the pool we had no choice but to drip back to our room. We are in the area often and will come back. Read moreGenuine Hotels.com guest review
"Spacious, Clean hotel"
Perfect. I don't have complaints. Clean, friendly staff.Genuine Expedia guest review
Response by Travelodge Hotel Belleville Thank you for taking the time to tell us about your stay. We were please to read that you enjoyed your stay with us and that our staff provided friendly service. I did note your comment on the outdoor pool which is one of our features in the hotel as we do keep it open all winter. I will pass on your kind comments to all of our team. Regards
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