All hotels in Franklin, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here6210 Hospitality Drive, I-65 Exit 65 at Hwy 96, Franklin, TN, 37067, United States of America, ‏‎855-239-9225
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3.5 / 5Good

Score breakdown (from 281 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.8
  • Comfort
    3.6
  • Condition
    3.3
  • Neighborhood
    4.1
4.0 / 5Excellent
"Away from the madness"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nice place, away from the madness of shoppers and traffic. Relaxing and quiet!
Genuine Expedia guest review
Other trip Nov 20, 2014
P. Paul
US
3.0 / 5Good
"Great hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We travel to the Nashville area a couple of times a year. This hotel was very clean and comfortable.It was centrally located but yet slightly off the main road so it was nice and quite. The only problem we had is there was no fridge or micorwave in the rooms otherwise we would stay there again.
Genuine Hotels.com guest review
2 night business trip Nov 14, 2014
Debby
US
5.0 / 5Outstanding
"Great place to stay for the money!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was great, hotel is a value. Room was clean, comfortable, and well worth the rate. The property was clean, easy to locate, and convenient to restaurants, shopping, and the interstate.
Genuine Hotels.com guest review
1 night family trip Nov 13, 2014
REBECCA
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We have stayed here several times when we had trade shows in Nashville.
Genuine Expedia guest review
Other trip Nov 2, 2014
Phil
US
4.0 / 5Excellent
"convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
i stayed there with my son. the hotel was great! we werent there long because we were playing hockey but was in a great location for the price.
Genuine Hotels.com guest review
2 night family trip Oct 24, 2014
Tim
US
1.0 / 5Poor
"Avoid this hotel"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Room smelled bad, chair seats were stained, ac was noisy, and toilet dirty.
Genuine Hotels.com guest review
1 night trip Oct 22, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Adequate accommodations. Nothing special. Needs updated.
Genuine Expedia guest review
Other trip Oct 27, 2014
Ryan
US
5.0 / 5Outstanding
"nice stay with attentive staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Much nicer than anticipated. Staff was wonderful, especially the attentive breakfast server. Our room was clean and smelled of soap. My only negative is that all of the outside doors are unlocked...that needs to change.
Genuine Hotels.com guest review
2 night trip with friends Oct 17, 2014
Kathleen
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Close to highway. Comfortable accommodations.
Genuine Hotels.com guest review
1 night family trip Oct 16, 2014
Jeanie
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean rooms, comfy bed, working TV, friendly efficient staff.
Genuine Expedia guest review
Other trip Oct 18, 2014
A Traveler
US
4.0 / 5Excellent
"Civil War sites within 15 minutes ..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good choice for a reasonably priced hotel from which to go see the Civil War sites in Franklin.
Genuine Hotels.com guest review
1 night trip Oct 15, 2014
David
US
1.0 / 5Poor
"I was not pleased at all!"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Because it was my first time in the area, I wasn't really sure how close the hotels were to where I was going. While it was conveniently located near to where I was going, the hotel left a lot to be desired. It just wasn't comfortable at all and I won't be staying there again. There are no refrigerators or microwaves in the rooms. My room location was horrible as it was located directly adjacent to the front desk and the people who worked the night shift were loud and inconsiderate. If you can, find a better place to stay than here. It may be a little more expensive, but I'm sure it will be worth it to you in the end.
Genuine Hotels.com guest review
2 night trip Oct 10, 2014
Trent
US
4.0 / 5Excellent
"Not bad hotel to stay for short period of time."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed one night with our kids. Spacious room, good condition of mattress, clean. The funitures and the bathroom are the low end. But that is not what we are looking for. The breakfast is fairly average. The front desk guys are really friendly and helpful. Overall, not bad choice.
Genuine Hotels.com guest review
1 night family trip Oct 10, 2014
Zuowei
US
3.0 / 5Good
"Rooms were lacking"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I'm used to staying at Ramada's where all the rooms have refrigerators and microwaves and this location did not except in their suites. Also, the business center wasn't a business center.. The one desk & computer was in the same room where breakfast is served. Only things I wasn't happy with
Genuine Hotels.com guest review
3 night business trip Oct 5, 2014
CLS
US
1.0 / 5Poor
"HORRIBLE"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
No customer service. Very rude. The workers didn't even know how to check us in. I will NEVER stay here again.
Genuine Hotels.com guest review
1 night family trip Oct 4, 2014
Katie
US
3.0 / 5Good
"Friendly staff, pretty curb appeal."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Friendly staff, pretty curb appeal and great walking trail across the street. Close to great restaurants and shopping. Stayed 11 nights. NEVER ate the breakfast, it was a poor display of microwaved food and packaged pastries. The walls are thin; I could hear the person next door talking on the phone, snoring, coughing and other noises.
Genuine Hotels.com guest review
11 night business trip Sep 21, 2014
A Traveler
US
4.0 / 5Excellent
"Wi-Fi very slow!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Wi-Fi is very slow, like dialup, can't download anything without it dropping the connection, very aggravating!
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
A Traveler
US
3.0 / 5Good
"Nice place but service was lacking"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a very nice place but the poor service especially when we were leaving really became an issue. The cart required to move our luggage was nowhere to be found. Big place like this, ONLY ONE CART? We were late leaving for a wedding because of multiple trips carrying luggage from the room to the car..This place should have at least 4 carts due to it's size and number of stories.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
A Traveler
US
1.0 / 5Poor
"Never again!"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Closet door was broken. Sheets had brown stains on them. AC quit working. No exhaust fan in the bathroom. Hair in the tub. Room smelled really, really old. Bed was not comfortable. I will never stay at this hotel again.
Genuine Expedia guest review
Other trip Sep 15, 2014
Missy
US
3.0 / 5Good
"Hotel was OK for relatively inexpensive stay."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Decent 2 star place to stay. Breakfast was included.
Genuine Expedia guest review
Other trip Sep 15, 2014
Scott
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The tub did not drain very slow. The TV was so dark you could not watch it. Two times the card did not work an no one was at the desk to wait on us. First time we waited for 25 mlnutes. Second time we finally gave up and came back later. When we told the person at the desk about these issues his answer was that'she weird and did nothing about it.
Genuine Hotels.com guest review
6 night business trip Sep 4, 2014
victor
US
3.0 / 5Good
"Comfy beds, quiet location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Convenient location near I-65 and Franklin, just far enough away to lose the road noise and bright lights. Comfortable mattress, pillows, etc. Everything else pretty average, but for the price a good value if you're not looking for luxury.
Genuine Hotels.com guest review
1 night business trip Aug 27, 2014
DS
US
3.0 / 5Good
"good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Quite location. Buy itself. Friendly staff & large room
Genuine Hotels.com guest review
1 night trip with friends Aug 26, 2014
Walter
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Ditto
Genuine Hotels.com guest review
1 night business trip Aug 19, 2014
A Traveler
US
4.0 / 5Excellent
"quick stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was very clean and just the bare necessities. Breakfast was ok; yogurt cereal, one hot item coffee and juice and toast. Building and rooms were very clean. no frills like small appliances in your room but for overnite it worked great. we would stay again.
Genuine Hotels.com guest review
1 night trip Aug 12, 2014
Laura
US
4.0 / 5Excellent
"family visit"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Older hotel could use a little more updating. Very clean. Service was good. Great for an overnight stay.
Genuine Hotels.com guest review
1 night trip Aug 13, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was nice. Clean, comfortable. It sits off the road so a little bit hard to find.
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
1.0 / 5Poor
"Horrible place"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The employees are great, but the hotel is old and has severe moisture, mildew, odor problems.
Genuine Hotels.com guest review
1 night family trip Aug 3, 2014
Andrew
US
4.0 / 5Excellent
"Nice place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
If our bedding had a cleaner smell (I.e. Using a scented dryer sheet) I would have given this Ramada 5 stars. But the sheets were devoid of any smell which made me think they may have been on the bed for awhile. Other than this suspicion, room was tidy, WIFI worked well, continental breakfast was spartan but items were fresh, not stale and location was useable. I'd stay there again.
Genuine Hotels.com guest review
2 night trip Jul 25, 2014
Flemmish
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location and nice facilities for the price in this area of Nashville. Convenient to get into and out of. Decent breakfast.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Tom
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was a nice hotel for my business trip. I would use it again.
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
5.0 / 5Outstanding
"clean comfortable convenient and affordable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
room was clean and spacious. window opened which is always a plus for me, i like some fresh air here and there. flat screen tv. was just what i needed for one night. would stay again
Genuine Hotels.com guest review
1 night trip Jul 2, 2014
A Traveler
US
4.0 / 5Excellent
"Nicely hidden in the woods"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall, a nice place. I want to give particular complements to the entire staff. Every room was book, mostly with basketball players in Nashville for a tournament. While each staff member was being push to their limit, they performed well under pressure. I would stay here again!
Genuine Expedia guest review
Other trip Jul 14, 2014
Gil
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Very old. Chairs in the room were stained. Breakfast was very poor.
Genuine Expedia guest review
Other trip Jul 13, 2014
Sharon
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Front desk clerk was hardly there when you needed her, she was on her phone or visiting with friends. Gave us pool towels and let us walk all the way out to the pool without bothering to let us know you needed a code to get it to the gate. Walked back to get the code and proceeded to try it, wouldn't work. So back to the desk, she came out to try it and couldn't get it to work either, so she reached over the gate and opened it from the other side. Some security. We stayed 2 nights and when we returned the second day there was a wet and dirty washcloth in the corner of our room, it was not one we had used either.
Genuine Expedia guest review
Other trip Jul 8, 2014
Amy
US
1.0 / 5Poor
"Dirty sheets"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Noticed when I went to bed candy wrappers were in between the sheets and in the floor. I thought my husband had eaten it. But next a.m. Asked him and he didn't. Told front desk but no adjustment or even concern. Said I booked online. Couldn't do anything!
Genuine Expedia guest review
Other trip Jul 6, 2014
joy
US
5.0 / 5Outstanding
"All we were looking for."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean, comfortable and within a short drive of why were staying there for. Reasonably priced compared to other hotels in the area. Would certainly stay there again.
Genuine Hotels.com guest review
2 night trip Jun 27, 2014
TR
US
4.0 / 5Excellent
"Franklin weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We enjoyed our stay. Close to malls or Franklin shops. Will come back again. Like the small breakfast to start the day for shopping. Really like the hotel was back off the road.
Genuine Hotels.com guest review
2 night trip Jun 27, 2014
Nana
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice, clean comfortable room. King bed very comfortable with extra pillows. Plenty of linens in bath and shower powerful with lots of hot water. Room was always made up when we returned. Even though many rooms were filled the hallways were quiet and we had no problem getting a good night's rest. Breakfast could have been better with more hot choices. Also, bananas would have been a better choice at breakfast than the apples. Overall, our 4-night stay was good.
Genuine Hotels.com guest review
4 night family trip Jun 25, 2014
A Traveler
US
3.0 / 5Good
"Just Ok"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Had higher expectations. Location was convenient, continental breakfast satisfactory. Room needs updating. Cracked sink, mold odor in shower, dead bolt not working, air conditioner loud and could not keep room cool. Staff & grounds pleasant. Not up to my standards but only needed a place to sleep. Really lumpy pillows.
Genuine Hotels.com guest review
4 night trip Jun 25, 2014
A Traveler
US
3.0 / 5Good
"It was a place to sleep."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nothing remarkable about the hotel. Was overpriced for what was offered. Sheets were threadbare and stained. If I wasn't so tired when I arrived and locked into a non refund, I would have moved on.
Genuine Expedia guest review
Other trip Jun 30, 2014
J the traveller
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Price was good. Hotel is not in the best condition. Outdated.
Genuine Hotels.com guest review
2 night family trip Jun 23, 2014
A Traveler
US
4.0 / 5Excellent
"close to Cool Springs business"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is a great location and price. The room clean and most have been remodeled at some point. I think it is a good value. The breakfast was OK. Few choices. NO waffle maker.
Genuine Expedia guest review
Other trip Jun 25, 2014
Tony
US
3.0 / 5Good
"OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We just wanted a place to spend a short night so it was adequate! Continental breakfast was ok and staff was helpful. Our first room was on the top floor on the opposite end of the hall from the elevator. I asked if we could have a room nearer the elevator and was granted one.
Genuine Expedia guest review
Other trip Jun 21, 2014
Dot
US
2.0 / 5Fair
"Okay but...."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was okay. The elevator was at the very end of the building which is not good if your room is at the other end, mine was. The a/c didn't work very well. It would be really warm then it would kick in and get too cold. I could never get it to stay at a comfortable temp. There is no fridge or microwave. That really made the difference because I was there for a whole week. The walls were very thin. The guests next door left the TV on all night and it sounded like it was in my room. All the rooms on the floor were labeled Non Smoking but some nights the hallway would be filled with cigarette smoke.
Genuine Hotels.com guest review
5 night business trip Jun 1, 2014
rnora
US
3.0 / 5Good
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We were in town for the Tough Mudder and choose Ramada mainly because of the price. I was pleased with hotel. It was not fancy but everything was clean and staff was excellent. No complaints.
Genuine Expedia guest review
Other trip Jun 14, 2014
Steve
US
1.0 / 5Poor
"Aweful!!! Horrible experience!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Worst ever!!! Staff gave our reserved room to another guest. Room we got was falling apart---literally. A/C was not working. Room was NOT clean, at all. Dirty pillows and sheets. Just atrocious!!!!
Genuine Hotels.com guest review
4 night trip Jun 5, 2014
Johnny Tucker
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The floors were absolutely filthy and grime to my feet as I got in bed. The furniture is in poor condition
Genuine Expedia guest review
Other trip Jun 9, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The room was clean, but needs to be updated. The woman who checked us in was very nice. The woman who checked us out was not friendly.
Genuine Hotels.com guest review
1 night trip Jun 6, 2014
A Traveler
US
2.0 / 5Fair
"Blah!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Do not stay here. Completely overpriced, poor service, dirty rooms, stinky rooms.
Genuine Hotels.com guest review
2 night trip Jun 3, 2014
Debi
US
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