"Aweful!!! Horrible experience!!!"
Worst ever!!! Staff gave our reserved room to another guest. Room we got was falling apart---literally. A/C was not working. Room was NOT clean, at all. Dirty pillows and sheets. Just atrocious!!!!Genuine Hotels.com guest review
The floors were absolutely filthy and grime to my feet as I got in bed. The furniture is in poor conditionGenuine Expedia guest review
The room was clean, but needs to be updated. The woman who checked us in was very nice. The woman who checked us out was not friendly.Genuine Hotels.com guest review
Do not stay here. Completely overpriced, poor service, dirty rooms, stinky rooms.Genuine Hotels.com guest review
"off the beatn path!"
loved it!Genuine Hotels.com guest review
The Ramada was an adequate place to stay. The room was fine for my family of four. The heater/a.c acted quirky. Breakfast was ok. The staff worked hard to provide it. The hotel was convenient for our travels in Franklin, Spring Hill, and Murfreesboro.Genuine Hotels.com guest review
As a business owner, I am flexible as my customers have issues; not so with Ramada. Our flight was held over, so we called to cancel the first night, and were told about their 48hr cancellation policy, and "no". When we arrived I pulled up the website and asked the manager to show me the policy which she was unable to do, nor in my email. Room was 20yrs […] out of date & dingy. I'll never stay at Ramada again. One hotel ruined business for the whole chain with me. Read moreGenuine Hotels.com guest review
"Needs some improvement"
Gentleman at front desk was more concerned with computer entry than with me standing at the desk. He could have been more friendly when telling me he needed to finish an entry before taking care of my reservation. My room was VERY dark. Needs better lighting. Bathroom needs some updating but loved the shower head. Beds were very comfortable. Breakfast […] area is blah. Food available was fine. Read moreGenuine Expedia guest review
Wonderful place. Very peaceful. A/C did not seem to put out quite well enough. The days were cooler, so it really was not a very big deal to us. Everything was really good.Genuine Hotels.com guest review
"A complete disaster"
1at room had no electricity, 2nd room hide a bed mattress fell to the floor, 3rd room door key swipe would not work. 3 strikes and your out, we packed up the car left! Now the Ramada will NOT refund our money! The guy at the front desk lied about giving a refund. Thanks Ramada...Genuine Hotels.com guest review
"Bit of a "rough" area"
Looks good, but in a rough area, staff almost rude at times, their computer did not work, breakfast was put out but not topped up during the morning. Hard to recommend!!!!!Genuine Expedia guest review
"Convenient and affordable"
Enjoyed my stay and the peaceful area. Not the Ritz but comfortable.Genuine Hotels.com guest review
"Comfortable hotel close to A-Game Sports complex."
I took my basketball team to Franklin for a tournament at the A-Game Sports Complex. The location was in close proximity, right off the interstate, to this venue. Breakfast was included and was adequate. The boys would have enjoyed an indoor pool.Genuine Expedia guest review
"Nice, but hard to find"
Nice place, clean room, pleasant people. But it's hard to fine...it's maybe 1/4 mile or more east if Interstate 65 and off the main road with no sign high up in the air to where it can easily be seen. TV selection not very goodGenuine Expedia guest review
"Weekend in Nashville"
Convenient, comfortable and courteous staff.Genuine Hotels.com guest review
Room was OK, bed was not comfortable. Room was clean and did not smell as in previous reviews. Front desk clerk was friendly and helpful.Genuine Expedia guest review
The hotel staff thinks that any problem with your reservation when not book thru them is not there problem. When checkin the staff told me they could not do anything about booking problem and I should take care of the problem. An additional statement of you should have book thru us you wouldn't have this problem.Genuine Expedia guest review
"Empty hotel noisy neighbors"
Seemed like they bunched the few guests they had all together. Neighboring guests were noisy. Poor sound proofing in the rooms. The free breakfast was the worst offering I've seen.Genuine Expedia guest review
I arrived late and thought the room was fine. Everyone I had dealings with was polite. The breakfast bar was nicer than expected. For the price of the room it is worth giving the hotel a try. I would stay again!Genuine Expedia guest review
Great Hotel for the price....!Genuine Hotels.com guest review
"Room was a little rough"
Overall it was serviceable. It served its purpose but I would not say we were comfortable. The floor was the worst of it. It was a dont bother washing those socks just toss them out floor.Genuine Expedia guest review
"Find anther place to sleep"
One of the dirtiest places I have ever stayed. Bad way to end your vacation. Find another hotel, it is a big town.Genuine Hotels.com guest review
The hotel smelled like smoke. The sofa bed was broken and filthy. This hotel is really run down. We would not stay here again.Genuine Expedia guest review
Air conditioner not cold. got in late wasnt gonna hassel with a room change.Genuine Hotels.com guest review
"Stop over served its purpose"
Coming back from spring break, simple room smelled like body odor so bring a candle. Room could of been in better shape. Light bulbs burned out headboard coming off wall.Genuine Expedia guest review
"Stop on Way to Florida"
Great place to stop for the night. Kind of old, but clean and quiet.Genuine Hotels.com guest review
"Routine Maintenance and Noise Problems"
Loudest hotel I've ever stayed in. Heard everything from rooms around us. After midnight, we asked to move to another room due to noise. Staff gave us keys to a room that had not been cleaned from prior visitor. Next room had a broken dead bolt. Third room seemed OK, but still, we could hear every detail of the conversation in the next room. While this […] seems like an ideal location, just south of Nashville, next time we'll keep driving. Travel tip: Northbound morning traffic backed up for miles south of the Franklin exit. If you are driving north, you might want to stay north of Nashville. Read moreGenuine Hotels.com guest review
Old, run down, missing lightbulbs, nothing was plugged in when we arrivedGenuine Expedia guest review
"Quiet hotel, basic accommodations."
Our stay was comfortable. Housekeeping staff were extremely nice. If you are looking for a large continental breakfast, this would not be the choice. Breakfast included one hot item, breakfast cereal, bagel, muffin or Danish. Only one fruit choice and it was not fresh; beginning to dry out. We actually had two rooms and were directly across the hall […] from each other. All in all, you get what you pay for. Read moreGenuine Expedia guest review
"My stay at the Ramada in Franklin/Cool Springs."
The biggest problem I had with the room was the bed, it was pretty stiff and I like mine extra soft. The walls seemed to be pretty then also. I could hear the room next to us all night and I could hear when they got in the shower, which makes me think they could prolly hear everything we were doing.Genuine Expedia guest review
This place dirty, over priced, and the staff was not very friendly. And... There's a cemetery right in front of the building/parking lotGenuine Hotels.com guest review
"Check the windows if you're on ground floor!"
Had to demand a second floor room because our first floor windows wouldn't lock. Anyone could have slid them open from the outside and climbed right in. When I complained, I was told that's how all the windows locked, so I had to insist that the clerk follow me to my room to show her that the window indeed wouldn't catch to secure it. I picked this […] hotel to save some cash but next time I'll just pay the extra somewhere else to be safe and secure! Read moreGenuine Expedia guest review
Awesome! Great location off e-way. Unique Cemetary on propertyGenuine Hotels.com guest review
Average. Would stay again due to being close to Vanderbilt Franklin.Genuine Hotels.com guest review
"Best economic stay"
The price is affordable. Room is nice. Front desk staff is good. The breakfast is really good.Genuine Hotels.com guest review
Overall this was an ok place to stay while on a cross country road trip. My husband and I stayed one night and it served our needs. My only complaint is we booked through Hotels.com and reserved a king size bed. They gave us 2 queens instead so double check to make sure you are getting what you think you are. The beds were ok, not the most comfy but […] I guess you get what you pay for. The hotel had a nice continental breakfast and the staff were very nice. Read moreGenuine Hotels.com guest review
Stayed here on business in 2011 for a week. Happened to be back in the area and specifically booked here again. The rooms are a good size and I don't feel cramped for space. Everything is nice a clean, and that is really the biggest deal for me. Breakfast is fairly basic, but there is a warmer tray with cooked food. The location is tucked back a little […] bit off the road, but cuts down on traffic noise. Location is good too, grocery stores and restaurants are near, as is the old downtown which has some great shops and restaurants. Very convenient to civil war battle field as well. You can do much worse for the price. It's not gonna blow anyone away with perks and fancy stuff, but is much more than the money paid as far as I'm concerned. Highly recommended. Read moreGenuine Hotels.com guest review
"Very good for the price"
The rooms are clean, staff is friendly, breakfast is adequate (don't expect a Hyatt resort style buffet but it's much more than just a stale, plastic-wrapped danish.) I'm actually on my second stay at this hotel as I write this.Genuine Hotels.com guest review
EASY ACCESS,CLEAN,POLITE STAFFGenuine Hotels.com guest review
"Solid 2-star Hotel"
Our stay was great. Nice hotel in a nice area for a good price. Continential breakfast had hot and cold items. Room was clean and maintained. Close to restraunts and shopping. Staff was friendly.Genuine Hotels.com guest review
"Girls getaway for Bible Study"
Got to hotel early and was able to check in and our room was ready. Front desk clerk was very nice and helpful with giving us directions to where we were going. Breakfast was not the best but it was not the worst either. Needed a better selection.Genuine Expedia guest review
"2 Night Stay"
It was just an old hotel...cracked furniture, very out of date...There was some mold in my shower...but it did the job.Genuine Hotels.com guest review
"Would stay there again."
Great value!!Genuine Hotels.com guest review
Room was freezing. Took forever to get warm. Slept in my overcoat. Staff was zero helpful. If not so late. Would have left w or w out refund. Will never go back. May never do ramada again and I travel a lotGenuine Hotels.com guest review
The front desk clerk that checked me in was friendly and knowledgable.. The room was big and cozy.. I would definitely go back to this hotel!!Genuine Hotels.com guest review
Staff was very friendly and helpful! Room was clean and very comfortable! Price was very reasonable for the room and service I experienced! Will return if in need of a hotel room again...Genuine Hotels.com guest review
power went out for hours in the middle of the night and service to provide additonal blankets, coffee, back-up plan, etc. was non-existent.Genuine Hotels.com guest review
"A tad dated. Furniture dated but room was clean."
One night stay. Furnishings and carpeting were very dated. But room and bed were clean and bathroom fixtures had been replaced fairly recently. It served its purpose for an overnight stay. But wouldn't be back for an extended stay.Genuine Expedia guest review
I originally reserved a king-sized bed, but when we arrived, they only had two queens. Seems that they shouldn't reserve them if they don't have them or shouldn't give them away once they reserve them. The breakfast was so-so both days of our stay. More fruit and egg choices would be nice. Overall, the value was good for our purposes.Genuine Hotels.com guest review
"Good price with good service"
Saved money and still got all we needed. Thanks.Genuine Hotels.com guest review
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