Pocono Inn At Water Gap - Delaware Water Gap

THE WORST MOTEL I HAVE EVER COME ACROSS!! It was really like a bad movie. Everything was dirty the door didn't they lights didn't work. The tv remote didn't work. The tv was static. The phone barely workes the room was fithly.  It smelled they're were babies crying. It was a truck stop basically. The lady at the front desk was not helpful and was unfriendly. […] They refused to give me any discounts or any accommodations for the horrible coniditions. They refused to givea refund as well. THANK God for Hotels.com customer service reps they got my refund back. They should be a 1 star motel. Read more

Genuine Hotels.com guest review

The towels and wash cloths were like Brillo. They need to close the hotel for maintenance. We felt like we were in the Bates Motel. I will never stay there again. I will pay additional fees for comfort.

Genuine Hotels.com guest review

Front desk staff was friendly and attentive. Housekeeping took our tip but didn't clean the room -- left pizza box and other trash; didn't make bed; didn't clean bathroom. When it was discovered that we were given the wrong room the mistake was corrected at once, but the new room had no refrigerator. Bed on first night was uncomfortable; second night's […] bed was fine. Read more

Genuine Hotels.com guest review

First time and last time staying there. Hotel is old needs to be upgraded. Their was hair in the shower, and hair on the pillows; had to put towels over pillow to sleep. Me and my gf slept over the covers, spend a little more money and get yourself a nicer hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

friendly staff close to highway

Genuine Hotels.com guest review

The room was very clean. Ice machine on my floor did not work. There seemed to be no heat (on) in halls or breakfast area. There were young people smoking in non-smoking rooms down the hall.

Genuine Hotels.com guest review

Disgusting, could not stay the night and left to stay at another hotel, but still had to pay for this gross experience.

Genuine Expedia guest review

First, then we came there is no towels at room at all. We call to the the front desk and they said, that they don't have towels. Second, we don't have hot water! Worst hotel ever!

Genuine Hotels.com guest review

Only used this hotel for 1 night in between days at Camelback Ski Resort. It served its purpose, however, I would not recommend this "Inn" nor would I choose to stay there again. It has a run down feel to it. My son and I showered, slept on top of the bed linens, and couldn't be anymore ecstatic to check out first thing in the morning.

Genuine Hotels.com guest review

The room had no heat working and took them almost 3 hours to move to a room with heat. Cheap hotel and it looks and feels like it.

Genuine Expedia guest review

Hotel was pretty rundown, and the restaurant appeared to be closed. There was not much right around the hotel to do at night. Rooms were clean but pretty dated

Genuine Expedia guest review

disgusting. i would note recommend this hotel to any one. it stunk it was dirty and the shower was awful. the sink did not drain and we were very disappointed. i would not have stayed however they already charged us so we had no choice.thank you.

Genuine Hotels.com guest review

I had a brief stay - I checked in at night & stayed for only one night - but the room was clean & comfortable and for the price it was a fair & good deal.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

bad upkeep in outside area. bathtub and bathroom sink clogged no toilet paper. only stayed one night instead of two because conditions were so bad.

Genuine Expedia guest review

Front desk person was dressed unprofessionally and his girlfriend sat next to the fron desk on a dirty couch. The decor of the hotel goes back to the late 1970s. The room......I requested clean sheets immediately after pulling the blankets down and finding hair in both beds. The clean sheets even had yellow stains. I would not waste my money again.....Only […] booked as nothing else was available in the area. I had to buy cleaning agents to wash the tub and the tub was peeling Read more

Genuine Hotels.com guest review

My stay was pretty decent. The staff were ok and friendly. It was very convenient to all attractions and shopping and food. Decent hotel, decent staff.

Genuine Hotels.com guest review

The hotel was okay. The room was clean. The location was convenient. Inexpensive hotel, which means no high expectations. Free internet and minimal continental breakfast.

Genuine Hotels.com guest review

Old hotel renovating 1rs floor its huge but old worst continental breakfast ever its cheap. girlfriend thought shower was to disgusting to use.

Genuine Hotels.com guest review

Although our 2nd floor room was clean enough and comfortable, some areas of hotel were scary. First floor was closed up, was there a flood? Entry way was dimly lit. No restaurant available.

Genuine Hotels.com guest review

This hotel needs serious upgrade. It was built a long time ago and carpet needs to be replaced. Overall it is not a pleasant place to stay.

Genuine Expedia guest review

Glad to be out of there

Genuine Hotels.com guest review

Just about what one would expect for the price. The handle on the toilet sometimes needing jiggling to stop it from running, but overall was clean and up to date.

Genuine Hotels.com guest review

The hotel and grounds are run down. My room was OK, but the carpet was very old and there was a peculiar smell, like a deodorizing substance had been used.

Genuine Expedia guest review

I requested a non-smoking room and we did not get that - if you don't smoke, you can feel the smell of past smokers in any room. There were insects in the bathroom as well as behind the courtains. I'm glad we only needed the room for the night. Walls are dirty in the breakfast room, the lawn need maintainance. It was not a good experience.

Genuine Expedia guest review

This is the only reasonably priced place to stay that is within walking distance of restaurants, shops, etc. in the Borough of Delaware Water Gap (as well as the Appalachian Trail). That is really the only reason to stay there. My family and I have stayed at this place several times over the years because we love DWG and prefer to drive as little as […] possible while there. The maintenance, appearance, and level of service at the motel have deteriorated quite markedly over the years. It's the only game in town, so I guess we'll continue to stay there from time-to-time. Read more

Genuine Expedia guest review

For the price the hotel was great. Overall just okay but I wanted to just a quick place on the way to my destination to sleep and for that along with it being cheap it was perfect.

Genuine Expedia guest review

Room was ok...good size, bathroom clean and shower was good. Pillows and bedding were nasty, glad I brought my own. Air conditioner was very old and gross and took too long to cool the room and gave off a smell. Glad I didn't check to see what the smell was. Overall it served its purpose but I would not go back.

Genuine Hotels.com guest review

The room was clean and quiet. Would go back. Would recommend the hotel to friends and family.

Genuine Expedia guest review

Air conditioner did not work at all in first room. Were moved to another room at 11:30 p.m. and the next morning were locked out of that room and stuck in an un airconditioned hallway for 1/2 after 2 sets of key cards didn't work. The manager had to bring his machine to open the door. After complaining about the invconcievence (especially with 4 kids) […] we were told we would recieve a 10% discount. When we came back for our 2nd night after our days activitiy- our room had been left open by housekeeping. That night the only working ice machine also had gross brown stuff in it (the ice machine in our building was broken). My husband and I usually are find staying at 2 star hotels- we figure we only use the place for sleeping- but the Pocono Inn takes 2 star to a new (lower) level. They do not upkeep the outside property, properly clean the rooms, or even try and maintain the hotel building. I have stayed at many cheaper roadside inn/motels that were better then this one. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The location is great and near a bunch of good tourist locations; however the hotel itself was not. At first check-in, I was given the wrong room. I had booked and paid in full a King-Deluxe room and got a key to a Double. After that was fixed, the proper room was assigned and it was terrible. There was garbage on the floor and the sink was dirty. The […] balcony door was broken and could not be opened. The shower was broken as well and would leak onto the bathroom floor and flood the bathroom. The toilet was also in poor condition and would flush automatically every 5-10 minutes. Like I said, the best part of the hotel was the location. Read more

Genuine Hotels.com guest review

This was a clean old two story motel type hotel, but in serious need of renovation. The landscaping was in bad shape and it looked like all the first floor rooms were all vacant and not in use. Not bad for the price.

Genuine Hotels.com guest review

They have a well located hotel, but need some improvements.

Genuine Expedia guest review

If your looking for a good room, at a reasonable price, this is for you. It is NOT the Ritz, but for a place to call home base for the holiday weekend, it was great. What can I say about the staff? Cara & Jackie did a FANTASTIC job seeing our stay was comfortable & clean. The hotel is dated, yes. The pool was closed, yes. The lower floor was sealed […] off, yes. BUT do NOT let those reviews scare you off. The continental breakfast was good, fresh & well stocked. There is nothing that I can say was a surprise or other negative points about our stay. Again, Jackie & Cara made us feel welcomed just as much as if we were at some 5 star resort. We would DEFINITELY stay there again if traveling in the area. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Unfortunately, this was the only available hotel in the Poconos area when we were visiting. I can now see why. Toilet would not flush and tub was dirty and would not drain. It smelled of smoke everywhere we went-even in our "non-smoking" room.

Genuine Hotels.com guest review

If you gust need some where to sleep it wil be fine.Don't look for much more

Genuine Expedia guest review

The hotel was horrible. Old and smelled musty. It was in bad condition and should not be endorsed by Hotel.com. I have recently booked with you but I am now hesitant because of this experience.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the only problem we had was the noise from the heater. it sounded like the fan needed to be taken care of. we realize the hotel is old but they have to do something about the noise.

Genuine Expedia guest review

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Genuine Hotels.com guest review

They only give bread or bagel n cereal its a poor breakfast they should do a better breakfast

Genuine Hotels.com guest review

You can stay in this hotel if you dont have any other option left. The heating system was pathetic and we were freezing the whole night. The breakfast service was an utter shock..... Overall, better than spending night on the street...

Genuine Hotels.com guest review

Hotel was near the highway exit which is a plus. The room was moderately clean, outside appearance of the property does need to be improved. Overall, I would say the hotel is a good option for the price you pay.

Genuine Expedia guest review

Recommend you arrive late and leave early...

Genuine Hotels.com guest review

Checked in at night and hotel temperature was freezing. Went into room which was extremely cold as well only to find it filthy with an unflushed toilet upon arrival.

Genuine Expedia guest review