Quality Inn Santa Cruz - Santa Cruz

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Genuine Hotels.com guest review

We decided with no notice to spend a Saturday night in Santa Cruz after visting family in San Jose. By the time we arrived, our top choices were full and remaining openings were snapped up online before I could complete the reservation! After a quick call, the Hotels.com rep found something that met our criteria: clean, safe, decent reviews, and under […] $150. It was a few miles off the beach but a great location. Quality Inn is a basic stay, but the room was clean, the bed comfortable and the room we got was also very quiet (it was at the back of the property). We slept great and had a wonderful time on the pier that night! Read more

Genuine Hotels.com guest review

Very clean and quiet!! Loved the bed. Pay per view movies would be nice.

Genuine Hotels.com guest review

I was very satisfied! The rooms are clean, the staff is great! I lost my wedding ring and when I came back to the room the staff had put it on the bathroom counter!! I would recommend this to anyone that wants a clean, honest, great service and great location!

Genuine Hotels.com guest review

an older hotel that was okay but not a top of the line place. The price was fair and the breakfast adequate. The location was good for most tings.

Genuine Hotels.com guest review

Not sure what others are whining about. This place was great.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We needed more towels and the staff ran them right up.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

safe surrounding and many restuarants nearby close to downtown

Genuine Hotels.com guest review

My friend, her son, and I stayed at Quality Inn in January. The service was really good and the staff was very welcoming and accommodating. The room was good and the continental breakfast was a nice touch in the morning with various choices for a breakfast on the go. I would recommend this hotel to anyone needing a safe, decent night's sleep at a good […] price. Read more

Genuine Hotels.com guest review

We had stayed in this motel a couple of times over the years and it was great. We hadnt been there in about 2 years, and what a difference. We had to switch rooms as the first one we were assigned had mould in the bathroom. The second room wasnt much better - ripped and VERY dirty and old carpet. Badly patched up wallpaper and holes in the walls. It […] felt like a seedy motel and not worth the rate we paid. We wont stay there agin. Read more

Genuine Hotels.com guest review

A very nice, clean & quiet place. The staff was very helpful & friendly. Complimentary breakfast was good. Had a very pleasant experience.

Genuine Expedia guest review

Room was cold and trouble finding thermostat. Awakened at 4:30am by loud walking around above us and loud talking in parking lot outside our window. Then at 7am by someone vomiting upstairs. Room where we had breakfast was way too small for number of people staying at the motel. It was a bad experience.

Genuine Expedia guest review

This is a very clean basic hotel. The owners are exceptionally helpful and friendly and work very hard to make it a good experience. Across the street is Marianne's ice cream, the best in town and a block away is the Santa Cruz Diner of DIners Drive-ins and Dives. Great pho! It's great to have breakfast at the hotel, saves time and money with cereal, […] fruit, oatmeal, eggs, waffles, sweet rolls. Gets the day off to a good start. Read more

Genuine Expedia guest review

The rooms were very "dated" and in need of total renovation. The sink in the bathroom never fully drained, as the drain (which had obviously been replaced at some point) had been improperly installed. When taking a shower, the water in the tub drained so slowly that I was standing in about 2 inches of water during my shower.

Genuine Expedia guest review

This is one of my worst hotels Ive stayed in.Even the Wi-Fi was really slow i couldn't even use it.

Genuine Expedia guest review

the clerk was very helpful when it came to helping us out on where to go and how to get there.

Genuine Expedia guest review

It's not great. I'm sure it's better than lots of other places for this price in Santa Cruz, but it certainly isn't "nice". It's more "barely adequate". The parking situation is a joke. If you get there late at night, you -might- find a spot. The shower curtain wouldn't stay closed, so it sprayed water all over the wall and toilet paper roll. The towel […] rack is barely hanging on. I'm sure that the drywall behind the wallpaper is about to give at any time. Read more

Genuine Expedia guest review

This is a basic motel with few amenities; beds are clean and despite seeming to be hard mattresses, I slept very well. Staff seemed friendly and efficient. The motel needs attention to details - one of the baseboards against the wall was peeling and the tub had scratches in it. The location is a little inconvenient, in that the section of Ocean St has […] "no turns" so you often have to make u-turns to get to where you want to go. Read more

Genuine Expedia guest review

This is a MOTEL, not a Hotel. You park outside your room that looks like a converted apartment building. The room was clean enough, but we could hear the people next door arguing. I wouldn't use the shower...yuk! Breakfast was probably the only thing was a positive....It was new and cleaner. Over all, Very Disappointed!

Genuine Expedia guest review

Good, cheap hotel near the UC Santa Cruz campus and near downtown. Convenient and good for the traveler on a budget.

Genuine Expedia guest review

We had the king room off the patio on the second floor. Nice area to sit in the evening or for breakfast. The room was very large and bed was extremely comfortable. Didn't use the pool, looking rather small though. As we were checking in the owner kicked out some young people with a 24 pack who did not register in their own name. So this is not a party […] place. Lots of walking and bike paths in the area, close to downtown shopping. Why do these hotels cut the already small pastries in half at breakfast? Like people won't take two? Read more

Genuine Expedia guest review

We booked two last minute rooms to stay at one of the Santa Cruz area Motels during the Fourth of july week and then going for one of the lowest prices still available we were not expecting much. I have stayed in many motels in the area ove the last 30 years. We were pleasently surprised. The breakfast was plain and limited space.

Genuine Expedia guest review

We had a great time staying in this hotel. The hotel was clean and they provided the excellent service!!!

Genuine Expedia guest review

The hotel was easy to find and the stuff was nice.

Genuine Expedia guest review

Nice room, but the ac is situated in a weird spot so the room gets cool but not too cool at night. The bed is a little hard but not to bad. Overall a great hotel. Has a cute area to eat outdoors! In walking distance to many great places to eat!!!

Genuine Expedia guest review

Our room was clean, quiet, and comfortable. Awesome ice cream joint across the street.

Genuine Expedia guest review

The hotel was nice and roomy. The location was good and the owners were very nice. The price was kinda pricey for being an older chain hotel.

Genuine Expedia guest review

Very clean.. we had three rooms. Owner and Staff friendly, helpful and knowledgable. Location was convenient to everything and walking to Santa Cruz Diner, great coffee joint and an ice cream place just across the street..... I very good motel..

Genuine Expedia guest review

Staff was very friendly and helpful. We had a pleasent stay and would stay there again.

Genuine Expedia guest review

The room was very quiet and the staff was very helpful.. The carpeting and bedding was old but the condition seemed to be kept up quite well. Important for me is clean and quiet which was both 5's in my opinion...The staff went out of the way to make sure everything was OK so I will go back there next time I am up in Santa Cruz

Genuine Expedia guest review

The beds and pillows were comfortable. Older hotel that is in need of a facelift however. Would have been nice if they had thought to start the fridge before we got there. Water kept fluctuating form hot to cool in the shower. Staff was so so; not overly helpful nor very friendly.

Genuine Expedia guest review

Older place, but good value for the price.

Genuine Hotels.com guest review

Went to UCSC Spring Preview and stayed at this hotel for one night. Yes the lady @ the front desk was a little awkward, but the room was super clean. This place is not luxurious, a bit old, but super clean inside and out. Continental breakfast was nice, just make sure to go early to avoid a line. Hotel is right across the street from the best ice cream […] spot in SC and a nice coffee shop. Also very close to downtown/boardwalk and UCSC. If you are looking for a nice, clean, inexpensive place to spend the night I would def recommend! Read more

Genuine Hotels.com guest review

The hotel was comfortable and good for the price. It had all we needed, including also fridge and micro. Parking was right near the door. We enjoyed 2 nights in Santa Cruz and would come again. Breakfast was good, besides lack of cream cheese. Had waffels and juice on top of toast and cheerios.

Genuine Expedia guest review

won't come again due to bad odor and bad condition of the room.

Genuine Expedia guest review

Broken bed frame, broken lightbulbs, would not let us check in unntil after 4 and hotel was not full. Nneeded to ask for shampoo.

Genuine Expedia guest review

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Genuine Hotels.com guest review

It's and older hotel but nice and clean rooms. also the staff was very nice.

Genuine Hotels.com guest review

This was my second time stay at this Comfort Inn. The room was very clean, which we really appreciated. We enjoyed the larger flat screen TV, an upgrade from my last stay. The condition of the hotel could use some upgrading as I beleive it's an older building. The continental breakfast offered a variety of items. We enjoyed the freshly made waffles […] as well as the pasteries. The price was reasonable for a weekend stay. If you enjoy walking, downtown Santa Cruz was about a 15-20 minute walk. All in all it was a nice comfortable stay. Read more

Genuine Expedia guest review

We needed an inexpensive place to stay while in Santa Cruz for a couple of days of High School baseball games. After checking rates and reviews for other places in the area, this one seemed alright for what we wanted. I would recommend the Quality Inn if you are looking for a place to flop after spending a day at the beach or boardwalk. Don't expect […] the Ritz, it is what it is. The staff is very friendly and helpful, the unit we stayed in was not anything fancy, but it was clean and comfortable. we stayed for two nights, and the staff stopped by to make sure we had enough towels and pillows. we did not eat at the breakfast they offered, but walked down the street to the Santa Cruz Diner that is awesome! I would stay here again when in Santa Cruz. Read more

Genuine Expedia guest review

There were two things that I liked and those two were the location and that the room was clean however, I was extremely disappointed about the lack of WiFi connection and for me and my daughter who is a college student internet connection is vital. We called the front office for help and the clerk was either inexperienced in that area and she was unable […] to find another person who could help us. There were other times I called the front counter to ask a question and found out later that I was misinformed, so basically the major issues I had with Quality Inn Santa Cruz is that they don't have qualified employees which simply makes it frustrating for us as customers. By the way before making reservations with Quality Inn I did in fact make inquiries about whether they have WiFi or not and whether they serve continental or complementary breakfast, both times like I said I was misinformed making me feel lied to. Read more

Genuine Hotels.com guest review

Considering the price and comparing it to other motels in Santa Cruz, which we have stayed in a lot, it is one of the best. The owner is nice, the staff friendly, the room was quiet, clean and surprisingly comfortable. The room has a micro and refrig and the rate includes breakfast too.

Genuine Expedia guest review

The hotel was clean, beds comfortable, lots of t.v. channels including HBO, there was a microwave and refrigerator in the room and a decent continental breakfast (waffles, boiled eggs, danish & muffins, cold cereal and juice and apples& bananas, instant oatmeal and decent coffee) There is a coffee shop accross the street if you want something fancier. […] Furniture a bit run down. It is definately not fancy but a good location and great ammenities for the price, plus it is quiet Read more

Genuine Hotels.com guest review

If you're booking this hotel, you're looking for a reasonably priced, conveniently located place to crash for a night or two. This hotel offers just that, and while it doesn't wow with decor or amenities, it was well-kept, clean, and didn't wreak of mold or anything else like many other hotels in this class reviews' indicated. The continental breakfast […] offers something sufficient to eat but nothing that will highlight your trip. Overall, this hotel is a value considering what you pay and is a decent place to rest while you're in town if you're choosing among the older (somewhat renovated) hotels along Ocean. If you're looking for something more high-end, pony up the cash and book elsewhere closer to the water in a newer spot. Read more

Genuine Hotels.com guest review

The staff was very professional and accommodating when we asked to move to another room because the shower head wasn't spraying enough water. Charging $14 for WiFi is excessive. It is free in most establishments that have it.

Genuine Hotels.com guest review

Nothing fancy, but spacious and clean room. Everything as advertised.

Genuine Expedia guest review

I found this hotel very easy to reach since it is on the main street coming into town. The beds have always been comfortable. The only glitch is that I have had trouble reaching the internet from my iPad, although no problem when I used my laptop computer. The surrounding neighborhood includes a coffee place, a great ice cream place, and easy access […] to other main thoroughfares. The desk staff have also been helpful when needed. This is a basic comfortable place, so don't expect all the amenities of a 5-star hotel. However, when I come to visit in Santa Cruz, this is the first place I try to book with Expedia. Read more

Genuine Expedia guest review

Were lucky and got a great room. It's a basic facility, but does the job. Good location. Quiet. Friendly staff. Breakfast is great. Just wish they'd get better coffee.

Genuine Expedia guest review