Hotel staff was polite and courteous. They were all very cheerful and ready to help. Rooms were clean and smelled clean. Buffet breakfast had a large selection. Pool was just the right temperature to enjoy on a cool night.Genuine Expedia guest review
This is a good hotel. We were only there 1 night. The rooms are spacious and clean. The finishes are substandard (peeling wallpaper, dripped paint on walls, grout coming out from tile) all little things nothing big. The breakfast was great. Probably the best continental breakfast I've had in a hotel. It is located right beside a very small airport but […] I heard no noise from it at all. I would choose to stay there again. Read moreGenuine Hotels.com guest review
I stayed here November 2012 & our stay was wonderful. If at anytime I should a Hotel in this area it will always be my preference to stay here. The staff was magnificent as well!Genuine Hotels.com guest review
Love the breakfast and our room. The price was perfect and the room great for the price. The indoor was kind of cold but it was the end of October. I expected it to be heated. But I will definitely stay here again.Genuine Expedia guest review
"We came back"
We had a good experience. Check-in was easy, and the staff were friendly. The personalized note on the desk was a nice touch. The room was clean and comfortable and the breakfast was good. We like the suite concept that allows one of us to sleep while the other can watch television or read.Genuine Hotels.com guest review
"Nice place to stay!"
This hotel is a great location...but very difficult to find. Beds were perfect!Genuine Hotels.com guest review
"Great stay---kinda awkward to find"
I really enjoyed my overall stay and would definitely book again if I have more business in the area--now that I know the trick to finding it! I used mapquest for driving directions--which usually includes good tips to finding what you're looking for. I drove up and down the address listed and couldn't find the hotel. I finally pulled over and called--it […] is set back behind some businesses up a drive-way. No sign on the road--there is a sign waaaay back on the drive but in high traffic you might wreck looking for it. Also the toilet backed up but a good plunge fixed it. There were nice touches and the staff was VERY nice. I recommend this hotel to anyone! Read moreGenuine Hotels.com guest review
Love this hotel! Very friendly staff, great location, quiet & peaceful hotel, great breafast... and very good price. Only little detail is the fitness center could use a little bit more detailing.Genuine Hotels.com guest review
The hotel was rather nice and clean. Our room was kept clean and it was very comfortable, except for the sofa bed which was very springgy. The free breakfast was the best I've had because of the variety. Over all a good hotel for people on a budget.Genuine Expedia guest review
The room was nice . It does need some upgrades like needs TV upgrades . The location is in a weird place . Why is there only one ice machine in the whole place and it is on the first floor . But the overall stay was nice.Genuine Hotels.com guest review
"Worth the money"
I have stayed at many hotels and ones that have cost way more and less. This was worth the money I paid for it actually I think I could have paid if need it was a very nice room convent location. Overall I recommend it.Genuine Hotels.com guest review
Room, especially under couch dirty with food particles. Sofa couch like sleeping on springs. The bed was nice and rest of room.Genuine Hotels.com guest review
everything you may need is nearbyGenuine Hotels.com guest review
We had a double queen min suite and the room was very large. It had a pullout sofa plus a table and chairs and a mini kitchenette. The hallways and elevator was a little dirty so we weren't sure what to expect from our room, but it was very clean.Genuine Hotels.com guest review
It was amazing! Rooms were great! Loved the setup and indoor pool. We will definitely visit again. Outstanding price!Genuine Hotels.com guest review
"Very Nice Stay"
Unfortunately I was only there for one night! The hotel was pleasent, well located and would definitely stay there again!Genuine Expedia guest review
"A Very Nice Stay"
We had a wonderful stay considering my wife was ill. When my wife came down ill the previous day, I called to ask if we could check in early. The hotel staff was outstanding and very helpful with this problem. They checked us in quickly upon our arrival which provided us a nice "home away from home" until she got to feeling better the next day.Genuine Hotels.com guest review
Checking in we had to wait for quite some time because the desk attendant was delivering something to a room, which would not have been an issue, except that the manager was at a computer surfing the web instead of waiting on the customers. :(. There were also a couple of maintenance issues in the room that we had to await correction. This was unnecessary, […] as it should have been handled prior to scheduling the room. Read moreGenuine Hotels.com guest review
Very clean and compfortable room. Staff very polite. Only negative was complimentry breakfast was very cold eggs and side subpar. Can't say it enough that staff very polite and a very good rate.Genuine Hotels.com guest review
"VFW STATE CONVENTION"
We were very pleased with the full complimentary breakfast since we had to be at meetings at 8am, which did not make it necessary to 'hunt' a restaurant and eat out. The service desk was great and everyone was very pleasant and accomodating. We definitely recommend Comfort Suites for a pleasant and affordable stay when traveling.Genuine Hotels.com guest review
"Friendly and helpful staff / Poor room condition"
The staff was quick to help in any way. The guest laundry room dryer was out-of-service, so the staff allowed use of the hotels industrial dryer. The rooms were clean but carpet was worn and loose. Noticed an effort to reduce the respond to previous complaints about the elevator by placing air fresheners in above the lights.Genuine Hotels.com guest review
The room was comfortable but it did not smell clean, actually it smelled musty we had to open windows to air out room. I was there with another store manager, but hotel is easy to get to and convenient to many things.Genuine Hotels.com guest review
"Nice until the dog barked!"
It was good except for when we complained to the front desk about a dog barking incessantly in the room next to us making it impossible for us to sleep, all we were told was "sorry". And was not offered anything to try to remedy the problem. We had to deal with it both nights that we were there.Genuine Hotels.com guest review
"Noisy, friendly staff, great location"
Pros: Friendly staff, close to lots of stores and restaurants, comfortable beds, windows actually open and have screens, everything works. Cons: Thin floors-can hear tenants above walking around. Very loud sometimes. Old, faded carpet with patches.Genuine Hotels.com guest review
Beds were a little firm, but I guess you can't please everyone. Full hot breakfast was a nice treat.Genuine Expedia guest review
"Comfort Suites Addison-- perfect location!"
The hotel was a little difficult to find since it actually sits on a different road, but you have to turn into a driveway on Belt Line Rd. and drive to the next block. Once we found it, we were pleasantly surprised. Nice hotel; friendly staff. Good variety for breakfast. Nice indoor pool. Was only a block from numerous restaurants. Beautiful area. Very […] convenient to our conference location. Read moreGenuine Hotels.com guest review
the staff was very friendly and helpful but the elevator stunk! It needs new carpet and updating terribly. The rooms were OK - nothing great but the price was lower than everywhere else in the area. For the price it was OK but needs work in the elevator and hallwaysGenuine Hotels.com guest review
"Nice hidden gem"
Belt line road has lots of good restaurants and most of them are walking distance from the hotel. The staff were very friendly and helpful. The one bedroom suite is large ,clean and has all you need. The 2 TVs are old but have good channels. The king bed is very clean and comfy. Shower is great. The what they call "Full breakfast" was not as expected, […] no bacon with your scarmbled eggs, no bread to make toast, no croissants, but plenty of bagels and sweets, their 24 hours Coffee and tea were hot and tasted great night and day. The indoor swiming pool looked nice but was out of order for at that time. I had a great time at this hotel and I will definitely come back to it whenever in Dallas. Read moreGenuine Expedia guest review
"Comfort Suites Addison Texas"
This hotel was very accommodating to myself and my father. My father was recooperating from an auto accident and the staff was very aware of his codition and concerned enought to check in on him and make sure he was comfortable. The stay was very, very pleasant and though there is not place like home, this was right up there like being at home.Genuine Hotels.com guest review
"Best continental breakfast Ever!"
Great staff, helpful and polite! The continental breakfast was outstanding , I would stay there the next time I am in town!Genuine Expedia guest review
"Poor overall upkeep."
There was numerous maintenance items that needed attention. I was told that the maintenance dept did not work on the weekend. The bed frame stuck out from under the bed, I busted my ankle many times on the frame. There were burned out lights in room, the vent in bathroom did not work and the sink stopper did not work. The complaints were met with difference […] by the staff when they could be found. Read moreGenuine Hotels.com guest review
"Run down hotel in hard to find location"
The lobby is nice but the rest is not. Run down, smells, just icky. Chose it for the indoor pool for my kiddo to swim in. Pool room was way too hot, pool was only 3-4 feet deep, no hot tub. The hotel isn't visible from the road, ended up driving behind it before we could find it with the GPS. Overall it sucked. Will not be staying there again.Genuine Hotels.com guest review
"ok for the money"
Remote did not work. Second remote did not work. By the third day and the third remote....success! Pool was VERY warm, nice. There is no spa as some sites said there was. It has been removed. Breakfast was great. Hotel was relatively quiet. Carpeting in room gave me the creeps.....seems old, moist, and dusty. Bed was comfortable. There was 4 of us in […] the room but consistantly only got two towels delivered. Good location. Off the road so more quiet. Read moreGenuine Expedia guest review
"Enjoyed our stay!"
Great value for the money. Breakfast was the best part, waffles, great coffee and choice of flavored creamers! Room appeared to have some problems with the heat, but we did not take the time to get it corrected. Also, the treadmill in the fitness center was not working. But, the staff were friendly and helpful and we enjoyed our stay.Genuine Expedia guest review
Staff was very helpful...including providing early check-in (Christmas Day). Hotel was better than I expected. Our king suite was large and quiet. Only two gripes: TV was woefully outdated and too small for the room. Front desk said new flat screens were on the way soon. Since the suites really have two rooms, there should be two large TVs. Second […] gripe: I dropped something small on the floor in front of the sofa. I used a flashlight and peered under the sofa. And I found remnants of a pizza! The routine vacuum would not have extracted this. Moving the sofa would have been required; thus, I don't consider this to be a major shortcoming since I doubt many hotels routinely move large furniture to clean in between guests. Otherwise, we had a great stay. As some have mentioned, the hotel is a bit hard to find given the Beltline address (should be Arapaho, IMO). It's directly behind the Chamberlin's Fish House Restaurant. Also, other guests seemed to enjoy the indoor pool (& it was Christmas!!) Read moreGenuine Expedia guest review
"Comfort Suites Addison"
A spacious, clean, and comfortable room. The staff from housekeeping to the front desk were very helpful and more than willing to assist in any way. We will be bak any time we are in the area.Genuine Hotels.com guest review
"Comfort Inn Addison was nice"
All ratings are based on price comparison not on 5 star hotels. With that said it went above my expectations for discounted price we paid. If you try to find this hotel from Belt Line road it is very difficult, but if you go from Arapahoe it is very easy. The breakfast variety is better than a cheap hotel, but is lacking on Monday-Wednesday morning, […] Thursday-Sunday morning they have a wider variety, but what they have is good -n- hot and way better than a motel's muffin or snack cake only breakfast. They have 3 types of cereals, scrambled eggs, meat, waffles plain & blueberry (preserves too), muffins/pastries, oatmeal, biscuits and gravy, bagels & cream cheese toast, milk 2% and whole, orange & apple juice. On the weekends thy had that and fresh fruit (including grapefruit), yogurt, boiled eggs, 2 flavors of enhanced water, whipped cream?, etc... Our room, though very clean otherwise, had some really gross stuff that was over looked. In all of the drawers, but one (we only used them because we were staying a week) it seems the previous tenant spilled food and it never got cleaned up until I did some scrubbing. The beds in our room were for back sleepers not side sleepers so for the first few days we had sore back and necks. Otherwise very comfortable and lots of room for the 6 of us. We didn't have to drive at all to get to fine dining, but we did anyway. Really close to the galleria and other entertainment and a lot of good restaurants delivered to our room including sushi and steak :-) Yum! The pool was warm (despite the snow outside), but a little too much chlorine for long swims. I must add they over do the air fresheners in some areas like the public restroom, office etc... Oh & don't go in your room right after they clean it; you'll be overwhelmed by the air freshener, but it fades quickly. The cable to our tv was old, so the reception to the cable was iffy on some channels. Read moreGenuine Hotels.com guest review
NIce, new Hotel with pretty amenities except for the following minor issues: 1. Elevator is beside the indoor Pool so, it's carpet was wet and smelly - and should be replaced with tile to match the hallway; 2. Our Room (#222) Entry Light and Tub Lights needed replacement (and were upon my call to the Front Desk); 3. Bath Vent Fan was not operating -I […] suppose it is fixed by now. 4. Yogart was removed for Saturday/Sunday Breakfast -probably due to increased occupancy. 5. Coin Dryer was out of service so Front Desk dried our clothes for free. All 3 shifts of the Desk Personnel were very nice & made maps for us to find our Soccer Field locations each of the 4 days. Read moreGenuine Hotels.com guest review
"Exceeded my expectation ! What a pleasant surprise ! Will go back there again in a heartbeat !"
After reading a few negative reviews , I went ahead anyway & booked with Expedia. Got a very affordable rate & with the price I paid I was expecting an average hotel. Was I pleasantly surprised ! The lobby has a warm, inviting atmosphere ; friendly service ; we were very happy with our room. We had another pleasant surprise at breakfast time . It was […] full breakfast : scrambled eggs with bacon or ham; waffles ; oatmeal of diff. flavors; also different flavors of creamers . More items there than mentioned here.One afternoon we passed by the lobby, there was a plate of freshly baked choc. chip cookies ! Wow ! I'd go back there again in a heartbeat ! So many restaurants in that area , too ; very nice area ! Easier to find it on Arapaho than on Belt Line . If you're on Belt Line it's BEHIND a Fish Market ! Read moreGenuine Expedia guest review
Quiet suites, nice living area (just wish it had a tv!) very comfortable and spacious.Genuine Hotels.com guest review
"Nice for the money"
Very convenient to Galleria. Perfectly nice. Full Breakfast was great. I loved the Texas shaped waffles!Genuine Expedia guest review
It smelt like smoke when I walked in... Allergic to feather pillows and had no others to swap out with. Slept horrible. Both phones in the room did not work. Tried to order pizza and there was no dial tone. Remotes for the tvs hardly worked would only allow channel up.....Genuine Hotels.com guest review
"nice and clean - great location"
I like staying at the Comfort Inn and Suite - great location, affordable and cookies.Genuine Expedia guest review
Stayed 2 nights and was very pleased with the room and service. If there was one negative, it was the difficulty in finding it off Beltline Rd. The was no visible sign indentification of where to turn in to get to the hotel. We found it by accident but once there were very pleased.Genuine Expedia guest review
"Don't Add Addison to your trip!!"
Wasn't that impressed from the moment we saw the air vent barely attached right above the toilet - had been yanked out from the ceiling previously, and was quite the incentive to get done with your "business." I did mention it, and told the front desk girl as well. What really was annoying was the fact that our 1st night there, Saturday, was apparently […] when the hotel turned into a "frat house"....and not the fun goofy one like you may laugh at in movies. This was constantly banging doors from 11 pm til 3 am; people yelling for other people to open those doors when all the loud banging didn't do the trick; being told to perform an intimate act upon myself when I asked some of the 'bangers' to please let the rest of the hotel get some sleep; and on and on.... the girl at the front desk only said that there was a 'school reunion' taking place - I had a hard time believing any of these people even made it through grade school the way they behaved.... No, I would not recommend the stay - unless you look forward to waking up feeling as bad as those ignorant party animals...without any of the fun they had at your expense!! Read moreGenuine Expedia guest review
"Wayne & karin's stay"
Very enjoyable as the location was convenient to our even event and the whole hotel experience (except initially locating the hotel site) was very good.Genuine Hotels.com guest review
Gracias esperamos vilver pronto rl agua d ela alberca estaba deliciosaGenuine Hotels.com guest review
"Gutes Suite Hotel mit ausgezeichneter Lage"
Eines müssen wir vorweg sagen,wir lieben die Gegend um Dallas/Addison. Alles ist hier sehr weitläufig, sauber und Dank der niedrigen Kriminalität fühlt man sich hier sehr sicher. Weiterhin gibt es hier eine so gebalte Ladung an guten Restaurants, Bars und natürlich Shopping-Möglichkeiten wie wohl kaum sonst in Texas oder anderswo. Die Lage des Comfort […] Suites North/Galleria ist ausgezeichnet! Es liegt ruhig in zweiter Reihe zum Belt Line, einer Straße mit guter Verbindung zu mehren Autobahnen, alle Sehenswürdigkeiten können so schnell erreicht werden. Das Personal im Comfort Suites ist unaufdringlich freundlich und sehr hilfsbereit. Unsere Suite mit zwei Queenbetten hatte eine Größe von ca.40 qm, war laut den Angaben der Beschreibung von Expedia eingerichtet und machte ein sauberen und ordentlichen Eindruck. Auch beim Zimmerservice gabe es keinen Grund zur Beanstandung. Das Frühstückbuffet müssen wir besonders loben, dieses ist auch für den deutschen Gaumen geeignet und für ein zweieinhalb Sterne Hotel echt super. Es gibt Rührei, warme Biscuits, warmen Kochschinken, Würstchen oder Speck, Bagel, Muffin, Müsli, Cornflakes, richtig leckeren dicken Toast und Vollkorn-Toast, verschiedene Marmeladen, Joghurt, man kann sich frische Waffeln machen, es gibt verschiedene Sorten Tee und guten Kaffee. Frischer Kaffee und Tee steht auch in der Lobby den ganzen Tag zur freien Verfügung. Das Hallenbad ist nicht all zu groß, dafür ist das Wasser immer schön warm. Der Fitnessraum ist ok. Read moreGenuine Expedia guest review
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