All hotels in Addison, Texas, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here4555 Belt Line Rd, Addison, TX, 75001, United States of America, ‏‎855-239-9228
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3.8 / 5Good

Score breakdown (from 139 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    3.5
  • Neighborhood
    4.3
4.0 / 5Excellent
"Pet friendly and roomy"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
While the carpets could use a good cleaning, the room was spacious and there are great places to walk the dogs even though you're right in the heart of a busy business district. Very pet friendly and good breakfast in the morning.
Genuine Hotels.com guest review
2 night trip Oct 20, 2013
Tami
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
the shower had paint for the ceiling peeling off and falling into the tube.
Genuine Expedia guest review
Other trip Oct 25, 2013
A Traveler
US
3.0 / 5Good
"Good location."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is run down and needs attention. Their "full breakfast" Is terrible.
Genuine Expedia guest review
Other trip Oct 15, 2013
M
US
3.0 / 5Good
"Old Comfort Suites"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This is an old Comfort Suites hotel in need of renovation. They are working on reception/lobby area. The halls and rooms are shabby, with permanent stains evident in many places. Having said this, the facility could be very nice if refurbed and properly maintained. This hotel's problems are attributable to management. I can't say if is local management or corporate management saving pennies to lose dollars. The breakfast is about the worst "hot" breakfast I have had in this type facility. The first day of five, when I arrived in the breakfast area there was no coffee in either of the coffee pumps. After asking, 5 minutes later we had coffee. The eggs were cold. The biscuits were fine but the gravy was a thin pasty looking, no taste attempt at gravy. There was no salt in a bowl of pepper packets. I was told there was salt in the bottom. They were correct, probably 10 packets of salt were in with a couple of hundred pepper packs. They never added any salt. And by the third day I started bringing my own salt. There was no fruit for the first three days. On the fourth and fifth we had a large tour group from Canada and we got very small oranges, hard pears and great Granny Smith apples. The operation of a hotel mirrors the management philosophy and attitudes. This hotel needs help. After all this, it is in a great location. It is actually priced higher than some others competitors which are much better managed.
Genuine Expedia guest review
Other trip Sep 14, 2013
Bob
US
2.0 / 5Fair
"Room"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
For the first day our air conditioner did not cool the room and we found dirty underwear in one of our beds.
Genuine Hotels.com guest review
2 night trip Aug 30, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Tv in king suite did not work.
Genuine Hotels.com guest review
1 night trip Jul 31, 2013
Christie
US
3.0 / 5Good
"Mattress should be replaced"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Loved it, only thing was the mattress. :(
Genuine Hotels.com guest review
1 night trip Jul 25, 2013
A Traveler
US
3.0 / 5Good
"Travel for court case."
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    1.0
  • Neighborhood
    5.0
Breakfast started at 630, by 645 everything was nearly gone due to the amount of people staying at the hotel. Breakfast bar was replenished once... 15 minutes before they stopped breakfast. Pool was so warm, that it felt like a sauna. One pool towel on the back of the pool side chairs. I first knew things were going to be bad when the receptionist told me there was only one way out of the parking lot... the north side... when I came in from the south side.. (two entrances and no one was not one way only)
Genuine Hotels.com guest review
1 night business trip Jul 24, 2013
Boyd
US
3.0 / 5Good
"Good for the price"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good for the price. Hard to find. Located behind Macaroni Grill.
Genuine Expedia guest review
Other trip Jun 10, 2013
BellsGran
US
4.0 / 5Excellent
"nice breakfast"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Fine for as cheap hotel. Nates seafood close by. Awesome
Genuine Hotels.com guest review
3 night family trip May 12, 2013
B
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel. I've stayed at this chain before and knew how it should be. This location met my expectations. Great intimate hotel. Staff very friendly and helpful. I visit every 6 months and will always stay here.
Genuine Expedia guest review
Other trip Apr 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Spacious Suite"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The king suite was very large and had designated living area and bedroom divided by french doors. The suite was very comfortable equipped with necessary amenities for a home away from home.
Genuine Hotels.com guest review
2 night trip Apr 7, 2013
Hotel Guest
US
5.0 / 5Outstanding
"quick trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
No complaints! A little challenging to locate but overall a pleasant experience.
Genuine Hotels.com guest review
1 night business trip Apr 11, 2013
PG
US
4.0 / 5Excellent
"Close to Houstons Restaurant"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice and comfortable with a couple of negatives. The room was very nice but the carpet in the hallways was old and kinda smelly. Also we were on the 3rd floor and the ice machine on the 1st floor.
Genuine Hotels.com guest review
3 night family trip Apr 8, 2013
Loraine
US
5.0 / 5Outstanding
"Great value for the business traveler"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very clean, great service, easy access an overall good expereince.
Genuine Expedia guest review
Other trip Mar 28, 2013
Steve
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Kids should not be allowed on 3rd floor - they ran back & forth in their room for hours which was very loud in the room below. Had to call room to ask them to please stop running back and forth or jumping up and down at 3 a.m. A meeting was taking place in lobby - wish staff would have directed the meeting back to the meeting room. Some of the conversation was not appropriate for kids (swearing, racial comparisons).
Genuine Expedia guest review
Other trip Mar 25, 2013
A Traveler
US
5.0 / 5Outstanding
"very good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice room, close to many restaurants and the galleria mall
Genuine Hotels.com guest review
3 night business trip Feb 26, 2013
richard
US
1.0 / 5Poor
"Get what you paid for but in this case much less."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Just not what I expected for 80 a night, if that's the case I would of rather stayed in a 50 a night hotel.
Genuine Expedia guest review
Other trip Feb 25, 2013
Frank
US
4.0 / 5Excellent
"Good deal."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice size room with bedroom set off with French doors, comfortable couch and chairs. The hot breakfast had a variety of food options. I was less than a 20 minute walk from the conference I was attending and this room was half the price of the conference hotel. Would stay again. Only negative was an off odor when we came back after having left the window closed and the HVAC off which disappeared quickly once air was circulating.
Genuine Expedia guest review
Other trip Feb 24, 2013
A Traveler
US
3.0 / 5Good
"Maintenance needed"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel rooms needed to be maintained better. Ceilings were peeling and vent fans not installed properly. Breakfast was minimal but not terrible.
Genuine Hotels.com guest review
1 night family trip Jan 20, 2013
A Traveler
US
4.0 / 5Excellent
"Good for business stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Overall good place to stay. Hotel looked a little worn. Hotel staff were very accomadaring.
Genuine Hotels.com guest review
4 night trip Jan 13, 2013
A Traveler
US
3.0 / 5Good
"The bathrooms need improvement"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Everything was nice except that the bathroom wasn't well maintained. The bathtub was clogged, water didn't flow correctly
Genuine Hotels.com guest review
1 night trip Nov 20, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Hotel is nice in general. The furnishings overall are outdated sans the TVs. Wall coverings need attention especially in the bathroom. The AC unit in the room cannot cool the room even set at 65 degrees. The scent of the cleaning chemicals is a bit overwhelming.
Genuine Hotels.com guest review
3 night trip Nov 12, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed the night here. Awesome location with a huge selection of places to eat within walking distance. This is my new favorite place to stay in Dallas.
Genuine Hotels.com guest review
1 night business trip Nov 14, 2012
Jamie
US
5.0 / 5Outstanding
"Great place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel staff was polite and courteous. They were all very cheerful and ready to help. Rooms were clean and smelled clean. Buffet breakfast had a large selection. Pool was just the right temperature to enjoy on a cool night.
Genuine Expedia guest review
Other trip Nov 8, 2012
Rhonda
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
This is a good hotel. We were only there 1 night. The rooms are spacious and clean. The finishes are substandard (peeling wallpaper, dripped paint on walls, grout coming out from tile) all little things nothing big. The breakfast was great. Probably the best continental breakfast I've had in a hotel. It is located right beside a very small airport but I heard no noise from it at all. I would choose to stay there again.
Genuine Hotels.com guest review
1 night business trip Nov 4, 2012
A Traveler
US
5.0 / 5Outstanding
"Awesome!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed here November 2012 & our stay was wonderful. If at anytime I should a Hotel in this area it will always be my preference to stay here. The staff was magnificent as well!
Genuine Hotels.com guest review
2 night trip with friends Nov 2, 2012
Claudia
US
4.0 / 5Excellent
"Love bargains"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Love the breakfast and our room. The price was perfect and the room great for the price. The indoor was kind of cold but it was the end of October. I expected it to be heated. But I will definitely stay here again.
Genuine Expedia guest review
Other trip Oct 27, 2012
Shana
US
5.0 / 5Outstanding
"We came back"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a good experience. Check-in was easy, and the staff were friendly. The personalized note on the desk was a nice touch. The room was clean and comfortable and the breakfast was good. We like the suite concept that allows one of us to sleep while the other can watch television or read.
Genuine Hotels.com guest review
Other trip Oct 8, 2012
A Traveler
US
4.0 / 5Excellent
"Nice place to stay!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel is a great location...but very difficult to find. Beds were perfect!
Genuine Hotels.com guest review
1 night business trip Sep 19, 2012
Wayneside
US
4.0 / 5Excellent
"Great stay---kinda awkward to find"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I really enjoyed my overall stay and would definitely book again if I have more business in the area--now that I know the trick to finding it! I used mapquest for driving directions--which usually includes good tips to finding what you're looking for. I drove up and down the address listed and couldn't find the hotel. I finally pulled over and called--it is set back behind some businesses up a drive-way. No sign on the road--there is a sign waaaay back on the drive but in high traffic you might wreck looking for it. Also the toilet backed up but a good plunge fixed it. There were nice touches and the staff was VERY nice. I recommend this hotel to anyone!
Genuine Hotels.com guest review
1 night business trip Sep 17, 2012
Misty
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Love this hotel! Very friendly staff, great location, quiet & peaceful hotel, great breafast... and very good price. Only little detail is the fitness center could use a little bit more detailing.
Genuine Hotels.com guest review
6 night trip Aug 24, 2012
A Traveler
US
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was rather nice and clean. Our room was kept clean and it was very comfortable, except for the sofa bed which was very springgy. The free breakfast was the best I've had because of the variety. Over all a good hotel for people on a budget.
Genuine Expedia guest review
Other trip Jul 24, 2012
A Traveler
US
4.0 / 5Excellent
"Nice stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room was nice . It does need some upgrades like needs TV upgrades . The location is in a weird place . Why is there only one ice machine in the whole place and it is on the first floor . But the overall stay was nice.
Genuine Hotels.com guest review
1 night romance trip Jul 17, 2012
Teriann
US
4.0 / 5Excellent
"Worth the money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
I have stayed at many hotels and ones that have cost way more and less. This was worth the money I paid for it actually I think I could have paid if need it was a very nice room convent location. Overall I recommend it.
Genuine Hotels.com guest review
3 night trip Jul 12, 2012
Diem
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Room, especially under couch dirty with food particles. Sofa couch like sleeping on springs. The bed was nice and rest of room.
Genuine Hotels.com guest review
2 night family trip Jul 13, 2012
Gary
US
5.0 / 5Outstanding
"convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
everything you may need is nearby
Genuine Hotels.com guest review
1 night family trip Jul 9, 2012
A Traveler
US
4.0 / 5Excellent
"Big Room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
We had a double queen min suite and the room was very large. It had a pullout sofa plus a table and chairs and a mini kitchenette. The hallways and elevator was a little dirty so we weren't sure what to expect from our room, but it was very clean.
Genuine Hotels.com guest review
2 night family trip Jul 9, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was amazing! Rooms were great! Loved the setup and indoor pool. We will definitely visit again. Outstanding price!
Genuine Hotels.com guest review
1 night trip with friends Jun 23, 2012
Paige
US
4.0 / 5Excellent
"Very Nice Stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Unfortunately I was only there for one night! The hotel was pleasent, well located and would definitely stay there again!
Genuine Expedia guest review
Other trip Jun 28, 2012
A Traveler
US
5.0 / 5Outstanding
"A Very Nice Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful stay considering my wife was ill. When my wife came down ill the previous day, I called to ask if we could check in early. The hotel staff was outstanding and very helpful with this problem. They checked us in quickly upon our arrival which provided us a nice "home away from home" until she got to feeling better the next day.
Genuine Hotels.com guest review
1 night trip Jun 2, 2012
Steve H.
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Checking in we had to wait for quite some time because the desk attendant was delivering something to a room, which would not have been an issue, except that the manager was at a computer surfing the web instead of waiting on the customers. :(. There were also a couple of maintenance issues in the room that we had to await correction. This was unnecessary, as it should have been handled prior to scheduling the room.
Genuine Hotels.com guest review
3 night trip Jun 20, 2012
Penny
US
5.0 / 5Outstanding
"Great Experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean and compfortable room. Staff very polite. Only negative was complimentry breakfast was very cold eggs and side subpar. Can't say it enough that staff very polite and a very good rate.
Genuine Hotels.com guest review
2 night trip Jun 19, 2012
Chet
US
5.0 / 5Outstanding
"VFW STATE CONVENTION"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were very pleased with the full complimentary breakfast since we had to be at meetings at 8am, which did not make it necessary to 'hunt' a restaurant and eat out. The service desk was great and everyone was very pleasant and accomodating. We definitely recommend Comfort Suites for a pleasant and affordable stay when traveling.
Genuine Hotels.com guest review
4 night business trip Jun 13, 2012
A Traveler
US
3.0 / 5Good
"Friendly and helpful staff / Poor room condition"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    5.0
The staff was quick to help in any way. The guest laundry room dryer was out-of-service, so the staff allowed use of the hotels industrial dryer. The rooms were clean but carpet was worn and loose. Noticed an effort to reduce the respond to previous complaints about the elevator by placing air fresheners in above the lights.
Genuine Hotels.com guest review
4 night family trip Jun 11, 2012
Jason
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The room was comfortable but it did not smell clean, actually it smelled musty we had to open windows to air out room. I was there with another store manager, but hotel is easy to get to and convenient to many things.
Genuine Hotels.com guest review
1 night business trip Jun 5, 2012
Gavito
US
4.0 / 5Excellent
"Nice until the dog barked!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was good except for when we complained to the front desk about a dog barking incessantly in the room next to us making it impossible for us to sleep, all we were told was "sorry". And was not offered anything to try to remedy the problem. We had to deal with it both nights that we were there.
Genuine Hotels.com guest review
1 night trip Jun 2, 2012
Christie
US
3.0 / 5Good
"Noisy, friendly staff, great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Pros: Friendly staff, close to lots of stores and restaurants, comfortable beds, windows actually open and have screens, everything works. Cons: Thin floors-can hear tenants above walking around. Very loud sometimes. Old, faded carpet with patches.
Genuine Hotels.com guest review
2 night trip with friends May 26, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very comfortable, clean, I plan to stay again when I visit my son nearby.
Genuine Hotels.com guest review
3 night trip Dec 12, 2013
Wileen Brumley
AS
5.0 / 5Outstanding
"Wayne & karin's stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very enjoyable as the location was convenient to our even event and the whole hotel experience (except initially locating the hotel site) was very good.
Genuine Hotels.com guest review
1 night trip Mar 4, 2013
A Traveler
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews