Decent lodgings for the price, just don't go wandering in the neighborhood!!Genuine Hotels.com guest review
"Unprepared for guests"
Room was clean. The cleaning staff and staff in breakfast area were friendly, courteous, and helpful. Ice machine was broken the whole four nights we were there. Outlet in bathroom didn't work. The third night there we weren't supplied any facial cloths or toilet paper . I called front desk and they finally responded the fourth or fifth call. They said […] they would bring facial clothes, extra towels, and toilet paper right up to our room. They never came. I went to front desk in the morning. The clerk handed me towels and toilet paper so I could take them back to our room. Still no facial clothes. I rate front desk clerk a 1.5. Read moreGenuine Hotels.com guest review
Bad neighborhood, did not feel safe in the hotel. Rooms, pool and lobby were dirty and unkempt.Genuine Hotels.com guest review
"It will work for a night or two..."
The staff was friendly. There was a breakfast of muffins, bagels, apples, oranges, cereal, oatmeal, donuts, milk and juice. The price was right. However, the ice machines were constantly out of ice, the carpet was severly stained, when we turned on the air conditioner it made the room smell like urine and the neighborhood isn't that great. But it worked […] for us for two nights. Read moreGenuine Hotels.com guest review
It was a nice hotel for what we needed, not the best but not the worst either. The room was nice kind of bummed that the hair dryer didn't work but otherwise no complaints.Genuine Hotels.com guest review
The common areas looked pretty "tired" and in need of a facelift but the room was very nice, especially for the price. The staff was friendly and helpful.Genuine Hotels.com guest review
"Nice room, BUT"
The room itself had been recently updated, but the hotel was not in good condition at all. There was a big gap at the bottom of the door that almost every room had. The neighborhood was not the greatest either. I guess in a pinch it would work, but way over priced for what you getGenuine Hotels.com guest review
"The pictures lie"
I have found in the past that typically if the hotel has nice pictures and the rooms look recently remodeled then the hotel will be "ok". This hotel proved this theory wrong. This is by far the most expensive "nasty" hotel I have ever stayed at. I have stayed at worse hotels, but I knew what I was getting into. They were normally cheap and for the cost […] it was worth it. At over $100 a night this hotel is more like a $45 a night room, at best. The hotel is very old and run down and what Red Roof did was slap a coat of paint on the problems instead of fixing what was really wrong. The rooms stink, it smells of mold and mildew, which is probably because either (1) the bathroom vents do not work or (2) the air conditioning units are old and need replaced. The bathrooms also have mold all around the top of the shower stalls and the paint is bubbled everywhere. The bathrooms have not been remodeled. Also, I have never in my life seen carpet in the hallways that bad before. They were completely covered in stains. They were also very badly lit. I could go on and on with things that were broke or just plain gross. We had a group there and all of their rooms were just as bad. I have never written a bad review before but this was a very large disappointment. I am all for a good deal but I highly suggest staying in another hotel. It is totally worth an extra $50 to stay where I felt it was clean. Do not stay here. Read moreGenuine Hotels.com guest review
This hotel was not updated. It was dirty and the the surrounding neighborhood was run down. I will never stay there again. Not a good hotel or area for a family with young kids.Genuine Hotels.com guest review
Centered between Grand Haven and Muskegon. It was great. Staff was helpful. Hotel building is older but was clean and well kept. We had a great time there.Genuine Hotels.com guest review
"Pink Roof Inn"
Hotel needs renovation badly. Carpets in hallways are disgusting! There were car with a broken window in parking lot so take your belongings inside. Our toilet seat stopped working. Roof wasn't really red anymore so we called it Pink Roof Inn...Genuine Hotels.com guest review
"Fit its purpose"
The hotel was close to the Double JJ Ranch during Electric Forest Festival so we needed to crash one night and we did. I wouldn't normally stay in a place like this but it was close and we only had to sleep a few hours. Inside the rooms might have been renovated but the toilet wasn't flushed when we got in the room... The hallway was the old style of […] the hotel and the area wasn't the nicest. I wouldn't stay there again if I didn't have to. Read moreGenuine Hotels.com guest review
I liked the hotel the location is not the greatest but I'd stay againGenuine Hotels.com guest review
The hotel is not in a very good lGenuine Hotels.com guest review
Carpeting in halls and room stained. Stains on bedspread. Dirty rooms.Genuine Hotels.com guest review
"A little disappointed"
Not very clean, pretty run down, and the pool was VERY tiny. On the bright side, the staff was very friendly and it was the best continental breakfast we had during our 10-day trip through Michigan.Genuine Hotels.com guest review
"Close to baseball fields"
This is not a new site, but was very clean and the staff very pleasant. Only issue was walking down for towels for the next morning since none left after the day cleaning of the room. Very nice facility that saved me about $100 a night.Genuine Hotels.com guest review
"Decent Place to stay"
My wife and I were happy about the service and the condition of our room. However, the carpet in the hallways & the stairs are absolutely horrible, very dirty and stained. I hope they do something about this soon because it really affects the way you feel when you first walk into the room's area....Genuine Hotels.com guest review
Was kind of leary about the location but it was fine, the room was amazing. Highly reccomend!Genuine Hotels.com guest review
"Not great but was all that was available..."
I would stay again but it's a last resort. very shabby in general, though room was clean. King bed sagged horribly, shower faucet came off in my hand, loud kids and parties in hall... generally trashy atmosphere.Genuine Hotels.com guest review
It was worst stay.. door was not working..they changed room lock was not working... it was overall pathetic... very bad I will not stay here any time ...Genuine Hotels.com guest review
Loved the room we got when we checked in, after such a long drive on a motorcycle it was very impressive! The front desk person was very nice!!Genuine Hotels.com guest review
Floor was not cleaned. Children ran around and people hanged out in the lobby. The hotel was supposed to be a non-smoking but the room smelled very stuffy.Genuine Hotels.com guest review
"WIFI is slow; Verizon phones do not work here."
I thought I was back in the 80's on dial up. Forget uploading time sensitive documents for work. I could not even pull up a webpage inside of 2 minutes. I had to drive around the corner to another hotel and sit in the parking lot just to get those documents uploaded. If you are looking for a cheap hotel to unplug from life... more power to you... but […] if you need your verizon phone service or WIFI to work... look elsewhere. Read moreGenuine Hotels.com guest review
"Suite was very nice."
Very nice bed. Nice and quiet. Continental breakfast could be a little better.Genuine Expedia guest review
The hotel room was recently renovated. Nice room. However the bath tub drain was partially clogged and caused a water back-up while showering. The cleaning lady had stuffed the coffee maker electrical cord into the water compartment. The breakfast was at 6am, I left before then and had counted on hotel coffee.. This could be a GREAT value if those items […] are addressed. Read moreGenuine Hotels.com guest review
We had a great stay. The room was AMAZING for the price, it was super clean, it was nice and quiet. I'll admit I was definitely not expecting everything to be as nice as it was. It was a pleasant surprise.Genuine Hotels.com guest review
"nice hotel reasonably priced"
I have stayed at this hotel before and will stay again. The rooms are reasonably priced, clean and comfortable. They have a very nice free breakfast bar with a little of everything and a heated indoor pool and hot tub.Genuine Hotels.com guest review
"State Bowling Tournament"
The hotel was just what we were looking for. Clean, convienent, economical.Genuine Expedia guest review
"Perfect location for volleyball tourney"
Very courteous front desk. Clean room with fridge & microwave. Comfortable bed. Nice breakfast.Genuine Hotels.com guest review
"Better than it looks from outside"
The hotel room had wonderful bedding, a new television and was clean.The front desk woman was friendly and helpful (only staff I met,The only real compliant I have was the parking lot's a disaster. Difficult to get luggage to the room from parking lot and fear of slipping. Needs to find a better snow removal service.Genuine Hotels.com guest review
Rooms where clean, price was very affordable. Nothing special or fancy.Genuine Hotels.com guest review
Was very satisfied really nice pool and very afordable.Genuine Hotels.com guest review
Refurbished hotel. Not luxurious but good, with very clean room. Hotel location a little sketchy and inconvenient to shopping & restaurants. Very good continental breakfast in the morning. Very helpful and friendly hotel staff.Genuine Expedia guest review
"Muskegon Red Roof Seaway Drive"
It was a convenient place for our outingbut was in a slightly less attractive location. However, it was convenient relative to a good restaurant and was well run. Rooms were clean and comfortable and there was acontinental breakfast offered.Genuine Hotels.com guest review
Accessable, friendly, affordable very nice continental breakfastGenuine Expedia guest review
The room was very clean / I would stay there againGenuine Hotels.com guest review
"Little class with a great rate"
Our stay was actually not that bad. I must say the hotel was better than I expected. I didn't want the whole fancy deal, but it was worth the money and the stay that was intended for. It had a clean smell all around, but you can tell it was hiding moisture in the air. The rooms were a bit classy, it looks as if was just upgraded and seemed to be nice […] and classy for the great rate I was given by Hotel.com (great site by the way). A couple of mishaps that I know that it could be fixed. Our TV in the room fuzzed on the channels we wanted to watch specifically. We called about it when we first turned it on, but it was never corrected. By the evening when we got back to our room, it was still not corrected, the staff wanted to move us to another room, but we were already settled in. The breakfast was OK - I was a bit turned off when I was trying to poor milk into my cereal bowl, there were things in my milk that had my stomach upside down. (sorry) Nothing fancy about breakfast just your normal continental breakfast. The guy at front desk wasn't to happy when I brought the milk to the front, because I couldn't find a worker in the kitchen. The location was a bit out of the way, but easy to find. Read moreGenuine Hotels.com guest review
The room smelled of pet spray. Tje carpet in room felt wet with the spray. The toilet was loose and hit the wall hard with any weight on the seat The hallway carpeting is filthy wherever we went. Just filthy. Not a good experience. We got what we paid for.Genuine Hotels.com guest review
"Close to the mall"
My room was clean, the bed was very comfortable, the hotel was close to the mall and many food outlets. The pool was small, but nice. The hotel had free Wi-Fi and free HBO among its cable line-up. The neighborhood was a little run down, but for the price, it was worth it.Genuine Hotels.com guest review
Staff very accommodating. Rooms updated with hardwood floors. Nice.Genuine Expedia guest review
little disappointed that the handle fell off in the shower, also that the tub had what seemed to be cheap tub liner in itGenuine Hotels.com guest review
"We arrived early and the staff let us check in."
We loved the stay, it was centerly located to the wedding, and the parking was ample. We also had other family members that got a room without prior reservations, meaning days in advance. Please note: I left a book at the holet and I called this morning to ask about lost and found, I have not gotten a phone call back yet from the hosekeeping staf […] f. Read moreGenuine Expedia guest review
"Week long stay"
Hotel was convenient to where I was working. However, there are no places to dine nearby. You have to travel 20`30 minutes to find a place. The hotel is located in a very depressed area. Lots of closed buildings and hotels. The hotel itself was okay. The hallway carpets are in extreme need of cleaning. Leaves a bad impression. Room was very clean. No […] real business center. Just a computer in the lobby with no printer. Staff was friendly and helpful. Very small indoor pool. Read moreGenuine Hotels.com guest review
"worked for us"
We got the room on Hotels.com, so for the rate it was great. Hallways and entrances were in need of a good cleaning. Area was kinda scary would not have wanted to go their by myself.Genuine Hotels.com guest review
It was not a bad hotel, updated rooms and all but the area was not the best.Genuine Expedia guest review
"Muskegon Heights Miss"
The hotel staff was friendly to deal with but everything was so dirty! The carpets in the hall were disgusting, our hotel phone didn't work, the bathtub had mold, the toilet ran non-stop. The plus to this hotel... the beds were actually comfortable and clean. I wouldn't walk on the carpets in the room barefoot though.Genuine Expedia guest review
Standard room. No fridge or microwave. Breakfast was Danishes, apples, corn flakes and coffee. Descent place to stay if in budget.Genuine Hotels.com guest review
"Best of the Worst"
Dirty, disgusting, place. Smells of bleach. The rooms are in disrepair. This is a party hotel for teens.Genuine Hotels.com guest review
"Liked the location"
The staff were really nice, room clean. I would have liked waffles and eggs and meat on the breakfast, but it was good.Genuine Hotels.com guest review
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