"I'd stay again"
The staff was very friendly and the room was great after a hard day of work. Breakfast was appealing and helped start the day. Just what I needed. I plan to stay agaibn for work several more times.Genuine Hotels.com guest review
"What a mess."
Upon arriving, the receptionist did everything she could to avoid us. Even going so far as holding a piece of paper I front of her to avoid eye contact. Having a handicap, and using the handicap parking, I disappointed to have the smoking areas next to the handicap parking. The hallways were a dump. Stains on the carpet, dreary paint, food on the floor. […] What a mess. The room was a little better. Although it was never made up. Never had clean towels or the room freshened. Never again on the next trip to Muskegon. What a mess. Read moreGenuine Hotels.com guest review
This was an easy stay with no problems. We stayed for two nights with our children and over all it was good. The pool is very small, the kids weren't to happy about that (holds 30), and the carpet in the room and the hallways are really really dirty. Other than that the stay was great with friendly staffGenuine Hotels.com guest review
"Minutes from Michigan Adventure"
We wanted a hotel close to Michigan Adventure and that is exactly what we got. It was a modest hotel that provided a safe place for us to sleep so we could enjoy our vacation. A couple things to point out: There is no elevator so if you have a guest that has restrictions or is unable to climb stairs, make sure you specify a main floor room. The breakfast […] wasn't the best I've seen at a hotel, but had the basics. They did have a bar/grill within the hotel, we didn't eat at it, but I would have been willing to try it out if we had more time. We would stay at this hotel again if we were to visit Michigan Adventure in the future. Read moreGenuine Hotels.com guest review
It was okay, but I would not stay there again. The hotel smelled like fresh paint. When asking at the front desk for more towels (our room didn't have enough for 4 people) they didn't have any clean and had to bring them to us. I was not the only person that this happened to. When getting ice from the one machine in the hotel I ran into an employee […] who then made a comment about being surprised it even worked. The staff was friendly but the hotel was not very clean. Read moreGenuine Hotels.com guest review
"Hotel was ok but looked/felt run-down"
The room was ok and the staff was friendly. The common areas looked run-down and the neighborhood around the hotel was not a place I would want to go walking after dark. The hotel was fairly close to Michigan Adventures, an amusement park that my family went to, so that was the biggest plus.Genuine Hotels.com guest review
"Exceeded my expectations"
We booked this hotel because it was cheap and we only needed it for one night. When arriving at the hotel, we were concerned about whether or not we'd stay. The two hotels next door were all boarded up and we were expecting this to be a dump. Check-in was quick & the girls at the front desk were very nice. The lobby looked clean & tidy. The carpet in […] the hallways was pretty awful so we weren't sure how the room would be. We were pleasantly surprised when we got in the room as it was very clean and fairly updated. Breakfast was also nice & there was a worker keeping everything full - plenty of room to sit, too. Overall, I'd stay here again for the price. Read moreGenuine Hotels.com guest review
"nice place to stay"
Hotel is very family friendly. Staff was very nice. This was the second year we stayed there and will most likely stay there again next year.Genuine Hotels.com guest review
Although the hotel is being renovated, the hallway floors are very filthy and stained. We received good service when we requested a new room (due to noise in next room over), though we discovered that all the rooms are set at 50 degrees and some smell of smoke. I would guess that they are trying to cover up the smell of mildew by having the room temperture […] so low. Every other hotel I have been to would never use energy like that. The air conditioners were loud and if you are not a heavy sleeper will bother you. Breakfast space was stocked and had a large area to sit. Read moreGenuine Hotels.com guest review
Decent lodgings for the price, just don't go wandering in the neighborhood!!Genuine Hotels.com guest review
"Unprepared for guests"
Room was clean. The cleaning staff and staff in breakfast area were friendly, courteous, and helpful. Ice machine was broken the whole four nights we were there. Outlet in bathroom didn't work. The third night there we weren't supplied any facial cloths or toilet paper . I called front desk and they finally responded the fourth or fifth call. They said […] they would bring facial clothes, extra towels, and toilet paper right up to our room. They never came. I went to front desk in the morning. The clerk handed me towels and toilet paper so I could take them back to our room. Still no facial clothes. I rate front desk clerk a 1.5. Read moreGenuine Hotels.com guest review
Bad neighborhood, did not feel safe in the hotel. Rooms, pool and lobby were dirty and unkempt.Genuine Hotels.com guest review
"It will work for a night or two..."
The staff was friendly. There was a breakfast of muffins, bagels, apples, oranges, cereal, oatmeal, donuts, milk and juice. The price was right. However, the ice machines were constantly out of ice, the carpet was severly stained, when we turned on the air conditioner it made the room smell like urine and the neighborhood isn't that great. But it worked […] for us for two nights. Read moreGenuine Hotels.com guest review
It was a nice hotel for what we needed, not the best but not the worst either. The room was nice kind of bummed that the hair dryer didn't work but otherwise no complaints.Genuine Hotels.com guest review
The common areas looked pretty "tired" and in need of a facelift but the room was very nice, especially for the price. The staff was friendly and helpful.Genuine Hotels.com guest review
"Nice room, BUT"
The room itself had been recently updated, but the hotel was not in good condition at all. There was a big gap at the bottom of the door that almost every room had. The neighborhood was not the greatest either. I guess in a pinch it would work, but way over priced for what you getGenuine Hotels.com guest review
"The pictures lie"
I have found in the past that typically if the hotel has nice pictures and the rooms look recently remodeled then the hotel will be "ok". This hotel proved this theory wrong. This is by far the most expensive "nasty" hotel I have ever stayed at. I have stayed at worse hotels, but I knew what I was getting into. They were normally cheap and for the cost […] it was worth it. At over $100 a night this hotel is more like a $45 a night room, at best. The hotel is very old and run down and what Red Roof did was slap a coat of paint on the problems instead of fixing what was really wrong. The rooms stink, it smells of mold and mildew, which is probably because either (1) the bathroom vents do not work or (2) the air conditioning units are old and need replaced. The bathrooms also have mold all around the top of the shower stalls and the paint is bubbled everywhere. The bathrooms have not been remodeled. Also, I have never in my life seen carpet in the hallways that bad before. They were completely covered in stains. They were also very badly lit. I could go on and on with things that were broke or just plain gross. We had a group there and all of their rooms were just as bad. I have never written a bad review before but this was a very large disappointment. I am all for a good deal but I highly suggest staying in another hotel. It is totally worth an extra $50 to stay where I felt it was clean. Do not stay here. Read moreGenuine Hotels.com guest review
This hotel was not updated. It was dirty and the the surrounding neighborhood was run down. I will never stay there again. Not a good hotel or area for a family with young kids.Genuine Hotels.com guest review
Centered between Grand Haven and Muskegon. It was great. Staff was helpful. Hotel building is older but was clean and well kept. We had a great time there.Genuine Hotels.com guest review
"Pink Roof Inn"
Hotel needs renovation badly. Carpets in hallways are disgusting! There were car with a broken window in parking lot so take your belongings inside. Our toilet seat stopped working. Roof wasn't really red anymore so we called it Pink Roof Inn...Genuine Hotels.com guest review
"Fit its purpose"
The hotel was close to the Double JJ Ranch during Electric Forest Festival so we needed to crash one night and we did. I wouldn't normally stay in a place like this but it was close and we only had to sleep a few hours. Inside the rooms might have been renovated but the toilet wasn't flushed when we got in the room... The hallway was the old style of […] the hotel and the area wasn't the nicest. I wouldn't stay there again if I didn't have to. Read moreGenuine Hotels.com guest review
I liked the hotel the location is not the greatest but I'd stay againGenuine Hotels.com guest review
The hotel is not in a very good lGenuine Hotels.com guest review
Carpeting in halls and room stained. Stains on bedspread. Dirty rooms.Genuine Hotels.com guest review
"A little disappointed"
Not very clean, pretty run down, and the pool was VERY tiny. On the bright side, the staff was very friendly and it was the best continental breakfast we had during our 10-day trip through Michigan.Genuine Hotels.com guest review
"Close to baseball fields"
This is not a new site, but was very clean and the staff very pleasant. Only issue was walking down for towels for the next morning since none left after the day cleaning of the room. Very nice facility that saved me about $100 a night.Genuine Hotels.com guest review
"Decent Place to stay"
My wife and I were happy about the service and the condition of our room. However, the carpet in the hallways & the stairs are absolutely horrible, very dirty and stained. I hope they do something about this soon because it really affects the way you feel when you first walk into the room's area....Genuine Hotels.com guest review
Was kind of leary about the location but it was fine, the room was amazing. Highly reccomend!Genuine Hotels.com guest review
"Easy highway access"
This is an older hotel and could use some upgrading. The fluorescent light in the bath had a nauseous flicker . We were immediately given an identical room with all things working. The rooms were clean and the bed comfortable. There is still a noticeable smoking odor residue, mainly in the halls. The room had been pretty well deodorized. The continental […] breakfast was pretty standard but well done. Overall for an overnight it was more than adequate. Read moreGenuine Expedia guest review
The room was ok, it was clean, the ice machine in our hall was broken, and there were a few random stains on the comforter... But over all it was niceGenuine Expedia guest review
"Not great but was all that was available..."
I would stay again but it's a last resort. very shabby in general, though room was clean. King bed sagged horribly, shower faucet came off in my hand, loud kids and parties in hall... generally trashy atmosphere.Genuine Hotels.com guest review
It was worst stay.. door was not working..they changed room lock was not working... it was overall pathetic... very bad I will not stay here any time ...Genuine Hotels.com guest review
Loved the room we got when we checked in, after such a long drive on a motorcycle it was very impressive! The front desk person was very nice!!Genuine Hotels.com guest review
"Looking for Pet friendly"
We arrived at the hotel late and we were tired. We have a yorkshire terrier and we realize that many pet friendly hotels are dumpy. I gave this particular hotel an OK rating. We may have to stay there again as it was the only pet friendly option for the Lake Express Ferry service to Milwaukee. The linens were clean but not white, white. The bed was […] comfortable. Read moreGenuine Expedia guest review
Floor was not cleaned. Children ran around and people hanged out in the lobby. The hotel was supposed to be a non-smoking but the room smelled very stuffy.Genuine Hotels.com guest review
"WIFI is slow; Verizon phones do not work here."
I thought I was back in the 80's on dial up. Forget uploading time sensitive documents for work. I could not even pull up a webpage inside of 2 minutes. I had to drive around the corner to another hotel and sit in the parking lot just to get those documents uploaded. If you are looking for a cheap hotel to unplug from life... more power to you... but […] if you need your verizon phone service or WIFI to work... look elsewhere. Read moreGenuine Hotels.com guest review
"Suite was very nice."
Very nice bed. Nice and quiet. Continental breakfast could be a little better.Genuine Expedia guest review
The hotel room was recently renovated. Nice room. However the bath tub drain was partially clogged and caused a water back-up while showering. The cleaning lady had stuffed the coffee maker electrical cord into the water compartment. The breakfast was at 6am, I left before then and had counted on hotel coffee.. This could be a GREAT value if those items […] are addressed. Read moreGenuine Hotels.com guest review
We had a great stay. The room was AMAZING for the price, it was super clean, it was nice and quiet. I'll admit I was definitely not expecting everything to be as nice as it was. It was a pleasant surprise.Genuine Hotels.com guest review
"nice hotel reasonably priced"
I have stayed at this hotel before and will stay again. The rooms are reasonably priced, clean and comfortable. They have a very nice free breakfast bar with a little of everything and a heated indoor pool and hot tub.Genuine Hotels.com guest review
"State Bowling Tournament"
The hotel was just what we were looking for. Clean, convienent, economical.Genuine Expedia guest review
"Perfect location for volleyball tourney"
Very courteous front desk. Clean room with fridge & microwave. Comfortable bed. Nice breakfast.Genuine Hotels.com guest review
"Better than it looks from outside"
The hotel room had wonderful bedding, a new television and was clean.The front desk woman was friendly and helpful (only staff I met,The only real compliant I have was the parking lot's a disaster. Difficult to get luggage to the room from parking lot and fear of slipping. Needs to find a better snow removal service.Genuine Hotels.com guest review
Rooms where clean, price was very affordable. Nothing special or fancy.Genuine Hotels.com guest review
Was very satisfied really nice pool and very afordable.Genuine Hotels.com guest review
Refurbished hotel. Not luxurious but good, with very clean room. Hotel location a little sketchy and inconvenient to shopping & restaurants. Very good continental breakfast in the morning. Very helpful and friendly hotel staff.Genuine Expedia guest review
"Muskegon Red Roof Seaway Drive"
It was a convenient place for our outingbut was in a slightly less attractive location. However, it was convenient relative to a good restaurant and was well run. Rooms were clean and comfortable and there was acontinental breakfast offered.Genuine Hotels.com guest review
Accessable, friendly, affordable very nice continental breakfastGenuine Expedia guest review
The room was very clean / I would stay there againGenuine Hotels.com guest review
"Little class with a great rate"
Our stay was actually not that bad. I must say the hotel was better than I expected. I didn't want the whole fancy deal, but it was worth the money and the stay that was intended for. It had a clean smell all around, but you can tell it was hiding moisture in the air. The rooms were a bit classy, it looks as if was just upgraded and seemed to be nice […] and classy for the great rate I was given by Hotel.com (great site by the way). A couple of mishaps that I know that it could be fixed. Our TV in the room fuzzed on the channels we wanted to watch specifically. We called about it when we first turned it on, but it was never corrected. By the evening when we got back to our room, it was still not corrected, the staff wanted to move us to another room, but we were already settled in. The breakfast was OK - I was a bit turned off when I was trying to poor milk into my cereal bowl, there were things in my milk that had my stomach upside down. (sorry) Nothing fancy about breakfast just your normal continental breakfast. The guy at front desk wasn't to happy when I brought the milk to the front, because I couldn't find a worker in the kitchen. The location was a bit out of the way, but easy to find. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )