"Don't Stay here!"
The customer service was very poor. The wifi was terrible. I was unable to complete work that I need to get done. The neighborhood was down right scary. I didn't feel safe going out after dark. Was not a pleasant stay at all. Will never return to the place.Genuine Hotels.com guest review
"Won't stay there again!"
The hotel room was nice until I went into the bathroom and saw the toilet seat was dirty, the water in the sink drained very slow and the hallway had a bad odor.Genuine Hotels.com guest review
Decent place to stay the night. Not super clean, a bit of a smell in the halls. Room was clean and decent. I would find another place the next time I was in the areaGenuine Hotels.com guest review
I was very unhappy with this stay. I checked originally was given a room on 2nd floor and then asked to be moved to 1st floor. In the middle of the night someone entered my room. The desk gave someone a key to my room even though I had already been checked into the room.Genuine Hotels.com guest review
The pool closes too early and the water was very dirty. And the maid service was very noisy in the morning.Genuine Hotels.com guest review
Very clean and quiet. Beds were comfortable. Only negative was the weird smell in the hall.Genuine Hotels.com guest review
"Will not return to this hotel."
My husband & I chose this hotel because we had to make a last minute trip due to a family member being hospitalized nearby. We have two dogs, which we didn't have time to make other arrangements for, and this hotel is pet friendly, at no extra charge. The whole hotel smells like a dirty ashtray, inside and out. Outside each exit door are people standing […] around smoking at all hours of the day and night. The room and bed were comfortable. This room served its purpose, but we will not return. Read moreGenuine Hotels.com guest review
I love the fact that this is a nonsmoking hotel. The room was nice, smelled clean when we walked into it, the staff was friendly, and we had a nice continental breakfast. I never had the chance to check out the pool, but the area looked clean.Genuine Expedia guest review
phone in room didn't work, no ESPN......was locked out in the rain.....Genuine Hotels.com guest review
"Not a nice stay."
The room was clean.The ice machines were broke,not just one but all of them.The young lady at the front desk was rude.Genuine Hotels.com guest review
The room was very nice, however the hotel seemed dodgey.Genuine Expedia guest review
My personal time was relaxing. .enjoyed friendly, helpful and courteous staff at all levels. Pool a bit shallow and small..great for keeping an eye on children...powerful hot tub. Will make sure of return stay.Genuine Hotels.com guest review
Good hotel for the price. Rooms recently redecorated and looked great. Only con was exercise equipment in need of replacement.Genuine Hotels.com guest review
"I'd stay again"
The staff was very friendly and the room was great after a hard day of work. Breakfast was appealing and helped start the day. Just what I needed. I plan to stay agaibn for work several more times.Genuine Hotels.com guest review
"What a mess."
Upon arriving, the receptionist did everything she could to avoid us. Even going so far as holding a piece of paper I front of her to avoid eye contact. Having a handicap, and using the handicap parking, I disappointed to have the smoking areas next to the handicap parking. The hallways were a dump. Stains on the carpet, dreary paint, food on the floor. […] What a mess. The room was a little better. Although it was never made up. Never had clean towels or the room freshened. Never again on the next trip to Muskegon. What a mess. Read moreGenuine Hotels.com guest review
This was an easy stay with no problems. We stayed for two nights with our children and over all it was good. The pool is very small, the kids weren't to happy about that (holds 30), and the carpet in the room and the hallways are really really dirty. Other than that the stay was great with friendly staffGenuine Hotels.com guest review
"It wasn't the worst but it wasn't the best"
I would not stay in the hotel again because of the area, there's a lot of drug activity and shady charactersGenuine Expedia guest review
"Minutes from Michigan Adventure"
We wanted a hotel close to Michigan Adventure and that is exactly what we got. It was a modest hotel that provided a safe place for us to sleep so we could enjoy our vacation. A couple things to point out: There is no elevator so if you have a guest that has restrictions or is unable to climb stairs, make sure you specify a main floor room. The breakfast […] wasn't the best I've seen at a hotel, but had the basics. They did have a bar/grill within the hotel, we didn't eat at it, but I would have been willing to try it out if we had more time. We would stay at this hotel again if we were to visit Michigan Adventure in the future. Read moreGenuine Hotels.com guest review
It was okay, but I would not stay there again. The hotel smelled like fresh paint. When asking at the front desk for more towels (our room didn't have enough for 4 people) they didn't have any clean and had to bring them to us. I was not the only person that this happened to. When getting ice from the one machine in the hotel I ran into an employee […] who then made a comment about being surprised it even worked. The staff was friendly but the hotel was not very clean. Read moreGenuine Hotels.com guest review
"Hotel was ok but looked/felt run-down"
The room was ok and the staff was friendly. The common areas looked run-down and the neighborhood around the hotel was not a place I would want to go walking after dark. The hotel was fairly close to Michigan Adventures, an amusement park that my family went to, so that was the biggest plus.Genuine Hotels.com guest review
"Exceeded my expectations"
We booked this hotel because it was cheap and we only needed it for one night. When arriving at the hotel, we were concerned about whether or not we'd stay. The two hotels next door were all boarded up and we were expecting this to be a dump. Check-in was quick & the girls at the front desk were very nice. The lobby looked clean & tidy. The carpet in […] the hallways was pretty awful so we weren't sure how the room would be. We were pleasantly surprised when we got in the room as it was very clean and fairly updated. Breakfast was also nice & there was a worker keeping everything full - plenty of room to sit, too. Overall, I'd stay here again for the price. Read moreGenuine Hotels.com guest review
"nice place to stay"
Hotel is very family friendly. Staff was very nice. This was the second year we stayed there and will most likely stay there again next year.Genuine Hotels.com guest review
Although the hotel is being renovated, the hallway floors are very filthy and stained. We received good service when we requested a new room (due to noise in next room over), though we discovered that all the rooms are set at 50 degrees and some smell of smoke. I would guess that they are trying to cover up the smell of mildew by having the room temperture […] so low. Every other hotel I have been to would never use energy like that. The air conditioners were loud and if you are not a heavy sleeper will bother you. Breakfast space was stocked and had a large area to sit. Read moreGenuine Hotels.com guest review
Decent lodgings for the price, just don't go wandering in the neighborhood!!Genuine Hotels.com guest review
"Unprepared for guests"
Room was clean. The cleaning staff and staff in breakfast area were friendly, courteous, and helpful. Ice machine was broken the whole four nights we were there. Outlet in bathroom didn't work. The third night there we weren't supplied any facial cloths or toilet paper . I called front desk and they finally responded the fourth or fifth call. They said […] they would bring facial clothes, extra towels, and toilet paper right up to our room. They never came. I went to front desk in the morning. The clerk handed me towels and toilet paper so I could take them back to our room. Still no facial clothes. I rate front desk clerk a 1.5. Read moreGenuine Hotels.com guest review
"terrible, VERY disappointing usually love Rd Roof"
This Inn needs a lot of updates very run down stained carpets an 2nd floor has no elevator. The curtains were dirty an the carpets were stained an tub was dirty also. The only good thing in the hotel was the staff an the area where they served breakfast had been updated.Genuine Expedia guest review
Would not recommended this place at all No no no no no no no noGenuine Expedia guest review
"Close to E-way"
Close to E-way. Hallway and stairway carpet were very dirty. But room was clean. Bed was comfortable. Bath tub did not drain when we were taking showers , which kinda grossed us out. When we were leaving we heard a big dog barking in someones room.....But you get what you pay for.Genuine Expedia guest review
Bad neighborhood, did not feel safe in the hotel. Rooms, pool and lobby were dirty and unkempt.Genuine Hotels.com guest review
carpet going down hall and up the stairs was terribly stained and dirty. Very old and run down. Shower pressure was awesome. Pool was able to hold 30 people max but the motel was able to house 4 times that many people. I believe that there were at least 100 rooms. Continental breakfast was pretty good.Genuine Expedia guest review
"It will work for a night or two..."
The staff was friendly. There was a breakfast of muffins, bagels, apples, oranges, cereal, oatmeal, donuts, milk and juice. The price was right. However, the ice machines were constantly out of ice, the carpet was severly stained, when we turned on the air conditioner it made the room smell like urine and the neighborhood isn't that great. But it worked […] for us for two nights. Read moreGenuine Hotels.com guest review
Doors to rooms were dirty with fingerprints, the hall floors had stains and spills all over them. The heated pool that is advertised has a compasity of 30 people. The free WFI did not work in the room my kids had to sit in the hallway in order for them to use. Would not stay at this hotel againGenuine Expedia guest review
Overall the motel was O.K., it could of been in a better location.Genuine Expedia guest review
It was a nice hotel for what we needed, not the best but not the worst either. The room was nice kind of bummed that the hair dryer didn't work but otherwise no complaints.Genuine Hotels.com guest review
"Traveling with a pet"
This is a great place to stay if you are traveling with the family pet. No additional fees and no discrimination based on size or breed of dog. Very simple rules; one pet per room, don't leave animal unattended, and mind your manners. All pet owner should follow these rules anyway.Genuine Expedia guest review
The common areas looked pretty "tired" and in need of a facelift but the room was very nice, especially for the price. The staff was friendly and helpful.Genuine Hotels.com guest review
"Nice room, BUT"
The room itself had been recently updated, but the hotel was not in good condition at all. There was a big gap at the bottom of the door that almost every room had. The neighborhood was not the greatest either. I guess in a pinch it would work, but way over priced for what you getGenuine Hotels.com guest review
"The pictures lie"
I have found in the past that typically if the hotel has nice pictures and the rooms look recently remodeled then the hotel will be "ok". This hotel proved this theory wrong. This is by far the most expensive "nasty" hotel I have ever stayed at. I have stayed at worse hotels, but I knew what I was getting into. They were normally cheap and for the cost […] it was worth it. At over $100 a night this hotel is more like a $45 a night room, at best. The hotel is very old and run down and what Red Roof did was slap a coat of paint on the problems instead of fixing what was really wrong. The rooms stink, it smells of mold and mildew, which is probably because either (1) the bathroom vents do not work or (2) the air conditioning units are old and need replaced. The bathrooms also have mold all around the top of the shower stalls and the paint is bubbled everywhere. The bathrooms have not been remodeled. Also, I have never in my life seen carpet in the hallways that bad before. They were completely covered in stains. They were also very badly lit. I could go on and on with things that were broke or just plain gross. We had a group there and all of their rooms were just as bad. I have never written a bad review before but this was a very large disappointment. I am all for a good deal but I highly suggest staying in another hotel. It is totally worth an extra $50 to stay where I felt it was clean. Do not stay here. Read moreGenuine Hotels.com guest review
"A Place to spend the night"
In the summer Lake Michigan is GORGEOUS, but hotels are at a shortage. This hotel bordered on a "tough" area and was way out dated. Rooms clean, but carried a strong smell of Fabrez. Bathroom in a rough state, door cant open all the way cuz it hits the toliet. Paint chipping, bad / stained tile grout Just really old, and not well kept. Arrived on a […] Friday night, Sign on pool "Pool Hours 8 AM to 10 PM" Who are they accommodating? A business person who likes to get up early and work out and swim? A late arrival who might want to hang in the hot tub from 10 to 11 pm? If that was not bad enough a million kids in the pool / hot tub, scared away us paying adults. Breakfast in AM free, however cereal, bagel, donuts and yogurt does not reflect much more than a carb fest, maybe a hardboil egg, a sausage?? I must say, I slept fine and the staff was very pleasant. I technically did not need much more than that. Thankful for a room during a busy time of year, Read moreGenuine Expedia guest review
This hotel was not updated. It was dirty and the the surrounding neighborhood was run down. I will never stay there again. Not a good hotel or area for a family with young kids.Genuine Hotels.com guest review
Centered between Grand Haven and Muskegon. It was great. Staff was helpful. Hotel building is older but was clean and well kept. We had a great time there.Genuine Hotels.com guest review
"Not very clean. Uncomfortable bed."
The staff was very friendly and accommodating. They were able to recommend a very nice, local bar/restaurant that we enjoyed. But that was about the only good thing. The carpet was disgusting. The bed had a huge divot in the middle so we kept rolling toward the center. The room was relatively clean except for the carpet, which was sticky and staine […] d. Read moreGenuine Expedia guest review
"Good hotel bad area."
Hotel was okay for the night nothing fancy but the area was not a good one.Genuine Expedia guest review
DOGS BARKING ALL NIGHT LONG. KIDS JUMPING AND RUNNING AT ALL HOURS OF THE NIGHT. VERY DIRTY AND HORRIBLE SMELL IN HALLWAYS. POOL WAS VERY SAMLL AND DISAPPOINTING. FOR THE MONEY THIS WAS NOT A VALUE. NOT ENOUGH PARKING AND THE CONTINENTAL BREAKFAST WAS VERY DISAPPOINTING AS WELL. POT HOLES IN DRIVEWAY AND DOESN'T APPEAR THEY OWN A MOWER OR ANYONE TO […] TAKE CARE OF MAINTENENCE. OVERALL JUST VERY DISAPPOINTING Read moreGenuine Expedia guest review
"The room smelled very bad."
The room smelled very bad. No microwave, no refrigerator, very simple.Genuine Expedia guest review
"Pink Roof Inn"
Hotel needs renovation badly. Carpets in hallways are disgusting! There were car with a broken window in parking lot so take your belongings inside. Our toilet seat stopped working. Roof wasn't really red anymore so we called it Pink Roof Inn...Genuine Hotels.com guest review
"Fit its purpose"
The hotel was close to the Double JJ Ranch during Electric Forest Festival so we needed to crash one night and we did. I wouldn't normally stay in a place like this but it was close and we only had to sleep a few hours. Inside the rooms might have been renovated but the toilet wasn't flushed when we got in the room... The hallway was the old style of […] the hotel and the area wasn't the nicest. I wouldn't stay there again if I didn't have to. Read moreGenuine Hotels.com guest review
"Nice, don't expect much"
The rooms have new updates and appeared nice, but the common areas and hallways are...not. Remote didn't work - needed new batteries. Tried to call desk about it but the phone didn't work. Overall, the place had lots of stains, caulk cracks, cigarette burns, etc. I was expecting a lot more for the price we paid. The staff was helpful, which took part […] of the sting away. I like RRI generally, but I was really disappointed with this visit. The breakfast was good (nothing hot). The pool was tiny. The clientele tended to be hooliganish - take that for what you will. Read moreGenuine Expedia guest review
I liked the hotel the location is not the greatest but I'd stay againGenuine Hotels.com guest review
The hotel is not in a very good lGenuine Hotels.com guest review
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