All hotels in Muskegon Heights, Michigan, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
150 South Seaway Drive, Muskegon Heights, MI, 49444, United States of America, ‏‎855-239-9400
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.0 / 5Good

Score breakdown (from 214 reviews)

Average rating for:

  • Cleanliness
    3.3
  • Service
    3.5
  • Comfort
    3.4
  • Condition
    2.7
  • Neighborhood
    2.5
  • < Previous
  • Page 1 of 5
  • Next >
1.0 / 5Poor
"Horrible"
It was horrible there was bed bugs I hav bites all over my body sheets had blood stains breakfast was disgusting I had a horrible experience I wouldn't recommend anyone to stay there at all especially if u have kids.
Genuine Hotels.com guest review
2 night romance trip Aug 14, 2015
Desiray L.
US
2.0 / 5Fair
The rooms were ok no shower curtain in bathroom. Carpet with dirty. The personal at desk were super good. Didn't really stay in the room much because we were at Michigan Adventure most of the time. The neighborhood made me feel a bit uncomfortable.
Genuine Hotels.com guest review
2 night family trip Aug 7, 2015
jacintha
US
2.0 / 5Fair
A tired property. Staff was friendly & professional, but the physical environs are in need of updating.
Genuine Hotels.com guest review
3 night romance trip Aug 6, 2015
A Traveler
US
1.0 / 5Poor
"Terrible"
Booked a roll a way bed. When we arrived the clerk informed us that a roll a way was against hotel policy ( fire hazard) . Had to go to Meijer and spend 60$ on a blow up mattress. Then the shower didn't work. The carpet in the hotel was nasty!!!
Genuine Hotels.com guest review
3 night family trip Aug 7, 2015
Mark
US
1.0 / 5Poor
"Never again"
Dirty pool, dirty sheets, not enough towels in room for amount of people...never again
Genuine Hotels.com guest review
4 night family trip Jul 30, 2015
Tina
US
1.0 / 5Poor
"Beware! Dump alert!"
What a dump! The room was supposed to have two full beds but one was a full size and one was a twin on a full frame at least in room 273. The best of all was the toe nail clippings on the floor next to the ac unit and the 2 ft long black hair hanging out of the hair dryer. Honestly if it wasn't 10:30 pm when we got there we would have found somewhere else to go.
Genuine Hotels.com guest review
1 night family trip Jul 31, 2015
craig
US
3.0 / 5Good
"A little deceptive"
We booked through hotels.com app and this was listed as Red Roof Inn and Suites with a very nice-looking picture on the site. It turned out to be a Red Roof Inn (not Suites) in a questionable neighborhood. The hotel seemed to be older, but was clean, well-kept, and the staff was very friendly.
Genuine Hotels.com guest review
1 night family trip Jul 27, 2015
judith
US
3.0 / 5Good
Not worth $100 a night. Smelly and not very clean.
Genuine Hotels.com guest review
2 night family trip Jul 29, 2015
Wendy
US
1.0 / 5Poor
"very poor"
dirty room
Genuine Hotels.com guest review
1 night family trip Jul 24, 2015
Mark
US
1.0 / 5Poor
"Red roof inn Muskegon, Mi. Not good."
Everything was broken. Three of the four ice machines was out of order. The bathrooms in the lobby was out of order. The exercise equipment was out of order. The hot tub max capacity was four, and the for the pool was thirty. Was not happy with the hotel at all. For the kind of money we payed to stay for two nights (280) I expected way better.
Genuine Hotels.com guest review
2 night family trip Jul 10, 2015
Ed
US
3.0 / 5Good
"Ok"
Was ok
Genuine Hotels.com guest review
1 night family trip Jul 3, 2015
Nakisha
US
1.0 / 5Poor
"Dump"
Other than the girl that handled our check in, this place is a total dump. Fixtures, cords, and the BED! I have stayed in a lot of places, I have traveled for the last 20 years for work, and if this were the only place to stay in the future, I will sleep in my vehicle.
Genuine Hotels.com guest review
1 night romance trip Jul 3, 2015
Kirk
US
1.0 / 5Poor
"Won't be back. Total rip-off!"
Mattress' were horrible. Room was overly well cleaned. Breakfast was a joke. Tables not clean. We will spend the extra $30. Next time and go up the road.
Genuine Hotels.com guest review
1 night family trip Jun 30, 2015
Scott
US
1.0 / 5Poor
"Horrible stay !"
Horrible ! No way this hotel was renovated in 2012 carpets throughout were filthy, when trying to take a shower the water would go really hot and then really cold, the pool was so small I didn't understand the point, people ran up and down the halls slamming doors all night, we went for extra sleep getting up at 4:30 am and closer to the charter boat but we did not get Any sleep and then the breakfast don't start till 6am so if your going for pool sleep and breakfast in cluded don't !!!
Genuine Hotels.com guest review
1 night family trip Jun 26, 2015
Melissa
US
1.0 / 5Poor
"Not the best"
A false fire alarm went off at 1 am both nights. Room telephone didn't work. Carpet in halls is dirty. Toilet kept running until I fixed it. Turned off by hotel staff crowding tight main door area to smoke. Bad smell in room.
Genuine Hotels.com guest review
2 night business trip Jun 19, 2015
Richard
US
4.0 / 5Excellent
"A pleasant surprise and treated like family"
The staff was wonderful. They answered our questions before booking as we had a pet traveling with us. They were just as nice and helpful after we checked in. They accommodated our family (four legged members too) as if we were their extended family. The checked with us to be sure our room was satisfactory after check in and even offered bottled water for our dog so that the change to city water wouldn't upset her tummy. They were always greeting us with a smile and a friendly hello when we came into contact. There had been another guest whom backed into our truck before we were up in the morning and they were very helpful with us in reporting it to our insurance company and being a witness since the driver left the scene. The hotel is in an older part of town and older itself but we felt very safe and had no worries. The room was neat and orderly when we checked in and the pool and hot tub were a great way to relax and let the kids play. They even had recommendations for nearby restaurants that we never would have tried otherwise. It felt like staying with family. We would definitely stay here again.
Genuine Hotels.com guest review
2 night family trip Jun 19, 2015
Aleisha
US
1.0 / 5Poor
"Beware"
Should've known to turn away once we saw you could stay there for monthly rate for a discount. We had to sign a waiver saying we wouldn't have a party in the room otherwise we would be kicked out. The smell of the room was terrible. People were walking up and down the hallway all night. We didn't even dare go into the free breakfast area in the morning. We packed up and requested to get refunded for our second night because we did not want to stay there again.
Genuine Hotels.com guest review
2 night romance trip Jun 13, 2015
Jeff
US
3.0 / 5Good
"hotel red"
Great room....very clean and comfy
Genuine Hotels.com guest review
1 night family trip May 18, 2015
Rafeal
US
3.0 / 5Good
"Better than I expected"
Hotel was great, except for the smell of dirty mayonnaise permeating some of the hallways. Lobby was clean, pool area was so/so (hot tub water looked dirty but we swam anyway), breakfast was decent. Parking was safe and lighted. Rooms are much nicer that the hallways suggest. Seems like it's part interim lodging, part hotel.
Genuine Hotels.com guest review
2 night business trip May 9, 2015
Michelle
US
3.0 / 5Good
"Pet friendly"
We chose this hotel because it was the only pet friendly hotel in the area. Wi-Fi signal was weak and not reliable. plenty of TV channel options. Other patrons allowed their toddlers to swim in the pool naked so we decided not to use the pool. The hotel served its purpose for us and was a value. There is a resident population at the hotel so alot of people hanging out in the hallways. The parking lot is well lit. We had no issues with our vehicle overnight.The hotel is easy to get to with easy in/out. The neighborhood is run-down. All the staff members we encountered were friendly and offered a smile.
Genuine Expedia guest review
Other trip May 13, 2015
Dad
US
1.0 / 5Poor
"Not Happy :("
I followed the description on Expedia , and I thought the hotel looks nice & clean , I even booked a suite. I was very disappointed. From the moment I entered the door the whole hotel smells like a ashtray (smoking), inside and outside the room. The Ice machine is broken, and only one working in whole hotel. I was very unhappy with this stay. I had successful booking with Expedia before. This is my first bad experience. Expedia should update the description pictures profile for this hotel. The hotel is very old and looks different from the Pictures here.
Genuine Expedia guest review
Other trip May 10, 2015
Emad
US
1.0 / 5Poor
"Bed Bugs / Stuffy"
Dont go by the picture shared on the website. Its 1 * hotel. Bed Bugs.. Grr
Genuine Hotels.com guest review
1 night family trip May 2, 2015
A Traveler
US
1.0 / 5Poor
"Don't Stay here!"
The customer service was very poor. The wifi was terrible. I was unable to complete work that I need to get done. The neighborhood was down right scary. I didn't feel safe going out after dark. Was not a pleasant stay at all. Will never return to the place.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
A Traveler
US
3.0 / 5Good
"Won't stay there again!"
The hotel room was nice until I went into the bathroom and saw the toilet seat was dirty, the water in the sink drained very slow and the hallway had a bad odor.
Genuine Hotels.com guest review
1 night family trip Apr 8, 2015
A Traveler
US
3.0 / 5Good
"Decent"
Decent place to stay the night. Not super clean, a bit of a smell in the halls. Room was clean and decent. I would find another place the next time I was in the area
Genuine Hotels.com guest review
1 night business trip Feb 11, 2015
Matthew
US
2.0 / 5Fair
"Disappointed"
I was very unhappy with this stay. I checked originally was given a room on 2nd floor and then asked to be moved to 1st floor. In the middle of the night someone entered my room. The desk gave someone a key to my room even though I had already been checked into the room.
Genuine Hotels.com guest review
1 night family trip Jan 18, 2015
Kelly
US
1.0 / 5Poor
"One night"
The pool closes too early and the water was very dirty. And the maid service was very noisy in the morning.
Genuine Hotels.com guest review
1 night trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"Great value."
Very clean and quiet. Beds were comfortable. Only negative was the weird smell in the hall.
Genuine Hotels.com guest review
1 night family trip Nov 18, 2014
Tanya
US
2.0 / 5Fair
"Will not return to this hotel."
My husband & I chose this hotel because we had to make a last minute trip due to a family member being hospitalized nearby. We have two dogs, which we didn't have time to make other arrangements for, and this hotel is pet friendly, at no extra charge. The whole hotel smells like a dirty ashtray, inside and out. Outside each exit door are people standing around smoking at all hours of the day and night. The room and bed were comfortable. This room served its purpose, but we will not return.
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
Dianne
US
4.0 / 5Excellent
"Great stay!"
I love the fact that this is a nonsmoking hotel. The room was nice, smelled clean when we walked into it, the staff was friendly, and we had a nice continental breakfast. I never had the chance to check out the pool, but the area looked clean.
Genuine Expedia guest review
Other trip Oct 19, 2014
inglishmajr
US
2.0 / 5Fair
"Not Good"
phone in room didn't work, no ESPN......was locked out in the rain.....
Genuine Hotels.com guest review
2 night business trip Oct 1, 2014
Freddie Dancy
US
3.0 / 5Good
"Not a nice stay."
The room was clean.The ice machines were broke,not just one but all of them.The young lady at the front desk was rude.
Genuine Hotels.com guest review
2 night family trip Sep 26, 2014
kay
US
3.0 / 5Good
The room was very nice, however the hotel seemed dodgey.
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
US
4.0 / 5Excellent
My personal time was relaxing. .enjoyed friendly, helpful and courteous staff at all levels. Pool a bit shallow and small..great for keeping an eye on children...powerful hot tub. Will make sure of return stay.
Genuine Hotels.com guest review
2 night business trip Sep 25, 2014
George M.
US
4.0 / 5Excellent
Good hotel for the price. Rooms recently redecorated and looked great. Only con was exercise equipment in need of replacement.
Genuine Hotels.com guest review
1 night trip Sep 12, 2014
A Traveler
US
4.0 / 5Excellent
"I'd stay again"
The staff was very friendly and the room was great after a hard day of work. Breakfast was appealing and helped start the day. Just what I needed. I plan to stay agaibn for work several more times.
Genuine Hotels.com guest review
4 night business trip Sep 8, 2014
A Traveler
US
2.0 / 5Fair
"What a mess."
Upon arriving, the receptionist did everything she could to avoid us. Even going so far as holding a piece of paper I front of her to avoid eye contact. Having a handicap, and using the handicap parking, I disappointed to have the smoking areas next to the handicap parking. The hallways were a dump. Stains on the carpet, dreary paint, food on the floor. What a mess. The room was a little better. Although it was never made up. Never had clean towels or the room freshened. Never again on the next trip to Muskegon. What a mess.
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
A Traveler
US
4.0 / 5Excellent
"Good Experience"
This was an easy stay with no problems. We stayed for two nights with our children and over all it was good. The pool is very small, the kids weren't to happy about that (holds 30), and the carpet in the room and the hallways are really really dirty. Other than that the stay was great with friendly staff
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Nora
US
2.0 / 5Fair
"It wasn't the worst but it wasn't the best"
I would not stay in the hotel again because of the area, there's a lot of drug activity and shady characters
Genuine Expedia guest review
Other trip Aug 27, 2014
C
US
4.0 / 5Excellent
"Minutes from Michigan Adventure"
We wanted a hotel close to Michigan Adventure and that is exactly what we got. It was a modest hotel that provided a safe place for us to sleep so we could enjoy our vacation. A couple things to point out: There is no elevator so if you have a guest that has restrictions or is unable to climb stairs, make sure you specify a main floor room. The breakfast wasn't the best I've seen at a hotel, but had the basics. They did have a bar/grill within the hotel, we didn't eat at it, but I would have been willing to try it out if we had more time. We would stay at this hotel again if we were to visit Michigan Adventure in the future.
Genuine Hotels.com guest review
2 night trip Aug 19, 2014
Catherine
US
2.0 / 5Fair
It was okay, but I would not stay there again. The hotel smelled like fresh paint. When asking at the front desk for more towels (our room didn't have enough for 4 people) they didn't have any clean and had to bring them to us. I was not the only person that this happened to. When getting ice from the one machine in the hotel I ran into an employee who then made a comment about being surprised it even worked. The staff was friendly but the hotel was not very clean.
Genuine Hotels.com guest review
2 night family trip Aug 22, 2014
Red Roof Inn
US
3.0 / 5Good
"Hotel was ok but looked/felt run-down"
The room was ok and the staff was friendly. The common areas looked run-down and the neighborhood around the hotel was not a place I would want to go walking after dark. The hotel was fairly close to Michigan Adventures, an amusement park that my family went to, so that was the biggest plus.
Genuine Hotels.com guest review
1 night family trip Aug 16, 2014
Jeremy
US
4.0 / 5Excellent
"Exceeded my expectations"
We booked this hotel because it was cheap and we only needed it for one night. When arriving at the hotel, we were concerned about whether or not we'd stay. The two hotels next door were all boarded up and we were expecting this to be a dump. Check-in was quick & the girls at the front desk were very nice. The lobby looked clean & tidy. The carpet in the hallways was pretty awful so we weren't sure how the room would be. We were pleasantly surprised when we got in the room as it was very clean and fairly updated. Breakfast was also nice & there was a worker keeping everything full - plenty of room to sit, too. Overall, I'd stay here again for the price.
Genuine Hotels.com guest review
1 night family trip Aug 16, 2014
A Traveler
US
4.0 / 5Excellent
"nice place to stay"
Hotel is very family friendly. Staff was very nice. This was the second year we stayed there and will most likely stay there again next year.
Genuine Hotels.com guest review
1 night family trip Aug 14, 2014
judith ryce
US
2.0 / 5Fair
"Not appealing"
Although the hotel is being renovated, the hallway floors are very filthy and stained. We received good service when we requested a new room (due to noise in next room over), though we discovered that all the rooms are set at 50 degrees and some smell of smoke. I would guess that they are trying to cover up the smell of mildew by having the room temperture so low. Every other hotel I have been to would never use energy like that. The air conditioners were loud and if you are not a heavy sleeper will bother you. Breakfast space was stocked and had a large area to sit.
Genuine Hotels.com guest review
3 night family trip Aug 3, 2014
Scott
US
2.0 / 5Fair
"Decent lodgings"
Decent lodgings for the price, just don't go wandering in the neighborhood!!
Genuine Hotels.com guest review
1 night trip Aug 9, 2014
Bryan
US
3.0 / 5Good
"Unprepared for guests"
Room was clean. The cleaning staff and staff in breakfast area were friendly, courteous, and helpful. Ice machine was broken the whole four nights we were there. Outlet in bathroom didn't work. The third night there we weren't supplied any facial cloths or toilet paper . I called front desk and they finally responded the fourth or fifth call. They said they would bring facial clothes, extra towels, and toilet paper right up to our room. They never came. I went to front desk in the morning. The clerk handed me towels and toilet paper so I could take them back to our room. Still no facial clothes. I rate front desk clerk a 1.5.
Genuine Hotels.com guest review
4 night trip with friends Aug 6, 2014
Peggy Kawa
US
2.0 / 5Fair
"terrible, VERY disappointing usually love Rd Roof"
This Inn needs a lot of updates very run down stained carpets an 2nd floor has no elevator. The curtains were dirty an the carpets were stained an tub was dirty also. The only good thing in the hotel was the staff an the area where they served breakfast had been updated.
Genuine Expedia guest review
Other trip Aug 11, 2014
Tammy
US
2.0 / 5Fair
Would not recommended this place at all No no no no no no no no
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
2.0 / 5Fair
"Close to E-way"
Close to E-way. Hallway and stairway carpet were very dirty. But room was clean. Bed was comfortable. Bath tub did not drain when we were taking showers , which kinda grossed us out. When we were leaving we heard a big dog barking in someones room.....But you get what you pay for.
Genuine Expedia guest review
Other trip Aug 7, 2014
Julia
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 5
  • Next >