"short drive to city"
Room was a little musty. could use a reno. Breakfast was ok. staff was helpful.Genuine Hotels.com guest review
hotel and room was great. Need better pillows on the be. location to all my events was good and the staff was very good.Genuine Hotels.com guest review
"The only thing clean were the sheets."
We travel to metro STL regularly, and there is no way we will stay at this hotel again. The bathroom did not appear to have been cleaned. There was hair on the tub and the floor was grimy. The plumbing pulled away from the shower wall when touched. The sink faucet leaked all over the counter every time it was used. The toilet was not seated correctly […] and rocked. In the room, the wallpaper was peeling off the walls. The curtain was not completely hooked to the curtain rod. There was a ball of chewed gum on the floor. At the entrance to the hotel, adjacent to the dining area, the air registers were covered in dust and grime. Obviously, some of these items would be addressed with a needed renovation, but the lack of cleanliness will keep us from returning. We addressed the bathroom cleanliness issue with the front desk and was assured that it would be cleaned, but it was not. Upon checkout, our bill was surprisingly discounted by 20% -- not sure if this was due to our complaint. In the future, we will try to travel when the Cardinals are not playing in STL, giving us more choices. We would rather pay double the room rate of this hotel in order to feel safe and clean. Read moreGenuine Hotels.com guest review
"Disgusting, don't waste your money"
We got in to our room and the room stunk so bad it was hard to breath. The couch was made of plywood so that couldn't be used and within 5 minutes we had bug bites on us. We checked out immediately. The bed covers were falling apart and haven't looked like they've been washed for years. I don't give this hotel any stars. And the neighborhood and location […] was not what we were expecting even though we did look it up on google maps. Read moreGenuine Hotels.com guest review
It was a very nice hotel with a very nice staff! highly recommend!Genuine Hotels.com guest review
"Convenient Hotel in Caseyville"
The rooms are acceptable, though the maintenance is not thorough. No one seems to know how to hang draperies properly. The breakfast is acceptable, but we seldom eat there. A few cold cereals, hard boiled eggs, do-it-yourself waffles, bread, biscuits, bagels and muffins, yogurt and hot coffee. The only food items served hot are waffles and sausage […] gravy. Read moreGenuine Expedia guest review
They were very nice and helpful. Though it was an older building was clean and well kept. Everything was great!!!Genuine Expedia guest review
"Live and learn"
I booked the room for my 19 year old. I asked him how it was and he said "well you would rally hate it and think its dirty, because I do. But it's a bed" also didn't realize when I booked it was a motel, woth doors on outside of building.Genuine Expedia guest review
"very convenient location to must see attractions"
great location, room was very clean. The breakfast room offered a good selection of items.Genuine Hotels.com guest review
"The most disgusting hotel ever."
I have literally never stayed in a hotel so dirty, disgusting, unkempt, and unprofessional. The bathroom showers were moldy and not clean. We had multiple stained towels that they never replaced even after us complaining. The blow dryer in the hotel was broken. The walls in every part of the hotel we're beat up and dirty. The hotel barely worked. The […] hotel staff were very unprofessional. Tattoos and missing teeth, I would not trust them handling anything sanitary. Also the complimentary breakfast was very very limited and everything stake. Clearly from the previous morning. I will never be back to this hotel, let alone any other quality inn ever again. DO NOT STAY HERE!!!! Read moreGenuine Hotels.com guest review
Very nice clerk when we checked in. She helped me look for my ring that had fallen off my finger somewhere. Found it in one of my bags. The television in the sitting area of our room wouldn't turn off unless we unplugged it. We informed the staff. We didn't eat the breakfast--we never do--so I have no idea. We didn't use the pool either.Genuine Expedia guest review
Air didn't work and toilet didn't work. Staff was helpful.Genuine Hotels.com guest review
"Just what was needed"
The staff was nice. The hotel is older but it was clean and served us well for what was needed.Genuine Expedia guest review
Quality Inn is close to our favorite nightclub, Boxers 'n Briefs. 10 minutes south. The hotel is much nicer than the Comfort Inn in Cahokia.Genuine Expedia guest review
"A place to sleep"
Overall the stay was fine. Beds were adequate but the room was in disrepair. There were many things that needed minor fixing and tidying up in order to receive a better rating. The room was clean, but just not very nice. Staff was friendly, location was nice for highway access, not much for residential around it. It was an inexpensive place to stay […] for a few nights which is all I needed. Read moreGenuine Hotels.com guest review
"Stay away from this hotel"
Clean bedding is the only good thing I can say. Stains on all of the furniture would never stay at this hotel again. Very out datedGenuine Hotels.com guest review
"Nice Front Desk Personal-careful of the breakfast"
I thought the rooms were average. the bathroom needed better cleaning. The guy at front was really kind as we checked in super late! The breakfast the next morning was questionable?? We were some of the first to eat the sausage biscuit gravy wasn't hot and the juice mixer well it didn't give you much juice. The coffee was cold and so was the HOT Wa […] ter! Read moreGenuine Hotels.com guest review
broken shower huge stains under covers room service busted in our room at 9 am while we were sleep n mind u check not till 11Genuine Expedia guest review
"Good but not great"
My family and I were in route to another location and the hotel was perfect for staying outside of busy St Louis. One night stay was all I was looking for.Genuine Hotels.com guest review
I thought the overall condition of the hotel was poor. The rooms smell of lingering smoke from years of being smoking rooms. I also thought the breakfast left little to desire. Need more healthier choices such as yogurt . I would not recoomend that hotel to anyone nor do I have the desire to stay there again.Genuine Hotels.com guest review
The room had a sink that would not drain, a broken towel hanger and a security latch in the bathroom door. Breakfast was very basic. When I contacted the hotel asking to talk the manager, I was given a non-working e-mail and "he is out of town for a few days" message.Genuine Expedia guest review
"It was ok"
Check in/out was easy, it served its purpose (a place to sleep for the night)Genuine Expedia guest review
"Never stay again"
They put us in a room with no a/c working then put us in a room that someone else was in. So they kicked them out. Non smoking room but could smell smoke. We will never stay there again.Genuine Hotels.com guest review
"Kind of smelled like cigarettes."
Only complaint was that the floor we stayed on smelled like cigarettes even though it was supposed to be no smoking. Otherwise it was OK.Genuine Expedia guest review
It is not the worst hotel I've stayed at. The Lobby was a little bit dirty and could have used a broom. After we checked in, as we were walking down the hall on the 1st floor, there was a horrible smell, almost like animal urine, and 1 room door was standing open with a fan blowing on the floor. We arrived at our room on the 2nd floor, and the door […] handle was clearly broken, and our key card would not work. I went to the desk and the clerk immediately gave us another room on the 3rd floor. Once inside, the room appeared clean until we fund a sock next to the couch. We than noticed that it had been spot vacuumed, but not "cleaned" for quite some time. The linens were clean, and the bathroom was ok. The A/C unit was hard to deal with, either too warm or too cold, it was hard to find a happy medium. We didn't take advantage of the complimentary breakfast. I will probably not stay there again. The staff was very good, but the hotel is not so great. Read moreGenuine Hotels.com guest review
"Broken faucet & hairdryer"
Faucet broken, not repaired upon informing staff. Also, hairdryer outlet connector was split open and a shock/fire hazard.Genuine Hotels.com guest review
The room was clean and ready for us early. the breakfast had a lot to choose from. the pool is very nice but didn't have time to use it.Genuine Expedia guest review
Very friendly service the men working was polite I was very happy because he really made our stay we are a big family and he made sure I had enough shampoo and conditioner thank youGenuine Hotels.com guest review
"Great price for clean hotel"
Hotel was clean and convenient, staff very friendly. The hotel is definitely older and the d�cor & condition of furnishings shows the age. The couch in our room was not comfortable at all. Bed was ok. With some updating, this hotel would be excellent.Genuine Expedia guest review
Hotel was OK. Nothing special but pool was warmGenuine Hotels.com guest review
People walked & jumped & was disruptive all during the night. The sink was clogged. The staff was friendly but that was about itGenuine Hotels.com guest review
Overall, what was expected, though their were little things around the room and property and room that were not kept up such as how the sink worked and the curtains. Staff were friendly.Genuine Hotels.com guest review
Staff was nice. Room was in terrible shape. Blankets, sheets, pillows were all stained in one way or another. The couch also had several very visible stains as well. Smoke smell was unbelievable.Genuine Hotels.com guest review
"good place to stay"
The hotel was fine, but there is really NOTHING in Caseyville as far as restaurants go. At least nothing as far as a nice restaurant with bar and full menu. Only Denny's, Bob Evans, and Crackerbarrel. We ate at the Cracker Barrel but the dinner was adequate at best...certainly not good. The only other choices were bars with limited bar food. They had […] a Walmart of course, and the traditional fast food places, so you won't starve, but it was disappointing nonetheless. Read moreGenuine Expedia guest review
To many things to tell you. Just dont go here.Genuine Hotels.com guest review
"Good hotel for the price"
Close to attractions and metrolink rail serviceGenuine Hotels.com guest review
went to the pool and the doors were locked. called desk, they unlocked the pool but didnt leave towels. we had to go get them. three of the four lights in our room had bad bulbs and the phone didnt work unless you held the handset cord just right. we were disappointed. when we called about the bulbs at about 6:30 we were told the maintenance man would […] take care of when he came on at 11pm. i told them to forget it. Read moreGenuine Hotels.com guest review
The room was filthy, the blanket and comforter had stains on themGenuine Hotels.com guest review
"You get what you pay for!"
Shower had great water pressure!! Hotel smelt like smoke! Sheets were stained! Free breakfast was average! Only served til 9amGenuine Expedia guest review
"Ruined family vacation"
08/04/14 Cody M
Worst hotel I have stayed in in years! Pass it up! Nicer hotels 2 exits east for lesser price. Stains, broken items, the hotel grounds were just not clean. One person at the front desk was nice, the rest not so nice. Manager (pete) nowhere to be found did speak to him on the phone.....no good..He lied.
"glad we stopped"
07/22/14 Donna A Nevada, United States
stopped here on our way to KY, late at night, the gentleman at the front desk was very nice, older hotel but clean, quiet and they welcomed our Reg Service Dogs. we slept in to get the last leg of our trip done might not be fancy but it was a good stay
"Room Wasn't A Five Star But Wireless Internet Was Rocking..!"
06/24/14 Michael P
Was stumbling through St Louis.. and kept running the roads looking for a place.. areas was getting worse and worse .. so we decided to leave St Louis and go on out and go on to Chicago and then got turned around ended up in Caseyville at this hotel and was ok..Rooms wasn't the best or the cleanest but it was located across from a Mcdonalds ,taco bell and crackel barrel down the street..and the internet was awesome..Fastest internet ever had.. 30 mg down and had a room on the end where we could see our vehicle.. and hopped over to Mc Donalds to eat several times and watched netflix comfortably for two days relaxing .Accidental find but we love our so sometimes you can overlook things..then took off to Chicago ..no worries..and no bed bugs or dirty floors but there was an old hot tub in our room that didnt work but that was ok..Wasn't looking for five star but a place where my vehicle was out the window where I could see it..
04/28/14 Dawn C Nashville, Tennessee, United States
Caseyville is a great place to stay when you are going to St Louis. You are close enough to downtown without having to pay the downtown prices. Although this was a quick trip and we were unable to partake in the amenities, it was a place to lay our head. The staff was nice and helpful. Interior could use a little updating but otherwise good. I would stay here again!
"Stay away from this place"
03/24/14 Jerry T Wichita, Kansas
Room was outdated stains all over couch. Breakfast was terrible. Did have clean bedding and staff was friendly. Do not stay here. The only thing I liked about this hotel is the the location. Stay away.
"Front desk staff friendliness ONLY good thing I found."
09/30/13 Teri R Broken Arrow, Oklahoma
Front desk staff very friendly and helpful but not enough to make it worthwhile. Hotel BADLY in need of renovation. On 3rd floor could only get WiFi if you stood out in hall. Hall smelled of stale cigarette smoke. Sheets and bath linens were clean but lighting poor in room. Fan was noisy in the bathroom. Desk drawer pull missing. Light switch missing a knob. Wall covering torn. No fridge or microwave. Price was more than the Marriott Fairfield Inn we stayed in the night before, but quality was lacking entirely. None of the Comfort hotels or Quality Inns we stayed in during our 3 week vacation were this low in quality or value. Very disappointed.
"Stinking, smokey, damp, loud."
09/23/13 dok75 Omaha, Nebraska
Over all, a horrible place to stay. The place is old and worn out. The pull out couch sleeper was saggy as an old nag, and the bed was uncomfortable, with just two tiny pillows. The carpet is damp and dirty, and the whole place has that yellow scum of tar and funk of old cigarette smoke. The room AC was belched foul-smelling, damp air and shook like an epileptic elephant every time it turned on, all night. I checked in late and out early, so the pool was not open. It looked ok through the window though. The McDonalds next door was staffed by a bunch of apathetic kids who took for ever to get my simple order out, and forgot half the food. However, the room was big enough for 2 adults and 4 children for a bit over a hundred, so the value was not terrible. The room was about as clean as you could reasonably expect to get a damp old smokers hotel room. The bathtub had a faint odor of chlorine cleaners, and the hard surfaces were all clean and free of residue, so the cleaning staff seems to be doing their job.
"Room was filthy"
We checked in late at night. Clerk was friendly. When we got to our non smoking room it smelled heavy of cigarette smoke. Water had leaked thru the ceiling and a chair was covered with mold. I could see where a big glob of spit had dried on the wall. We were really tired and had to change rooms. 2nd room was just ok. Will never stay there again. Clerk in the morning said they only had 12 rooms rented the night before. I can see why! Nobody was eating their breakfast. Coffee was weak and cold.
"Nice stay in Caseyville"
08/12/13 greenbean5116 Greenwood, Indiana
Stayed the weekend in Caseyville while visiting St. Louis, Mo just across the river. Nice rooms, clean and comfortable. Folks at the desk, were courteous and helpful. I would stay here again. It was only
"Nice enough property for an overnight stay."
07/15/13 lledford Zanesville,OH
This property is nice enough and seemed to be convenient.. The breakfast bar was OK, The room itself was OK and provided nothing out of the ordinary. We were asked to park by the rear door and use that entrance. The area was near a dumpster and could have used some cleaning up. It did not present a very positive feel about the property. The clerk who was on duty seemed to be somewhere else when I arrived. He finally showed up and was pleasant enough.
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