"Nice hotel for the price"
I got the room through expedia , the reviews caught my attention so I booked my room as soon as possible. My room was nice and clean. The only bad part was the tv reception was horrible but the overall room appearance was clean.Genuine Expedia guest review
"Large rooms family friendly"
This hotel with great for the price the room were very big and it came with a living room two flat screen TVs a refrigerator and microwave lots of space for familyGenuine Expedia guest review
Very nice hotel, very good rate, will definitely stay here again, wonderful staff, very friendlyGenuine Hotels.com guest review
I like clean quality of service and hotel location really goodGenuine Hotels.com guest review
When I arrived to the hotel the front desk was friendly. When I got to my room my key didn't work after a long day of traveling in the car you just want to relax. They redid my key I went back to my room to find black mold in my shower. I contacted the front desk they than gave me a key to a room when I opened the door there were people who were in […] there. I informed them and they found me another room. The pool was closed the whole time we were there which left me with a disappointed little girl. Let's just say they didn't ruin my trip but I won't be staying there next time I'm in Dallas. Read moreGenuine Hotels.com guest review
Our reservation was not correct, they did not have the room that we were supposed to have. So they put 5 of us in a single king room with a pull out couch and a rollaway. They pull out couch was in terrible shape... all torn up and a VERY thin mattress. The rollaway bed was brought to our room with dirty sheets, to include pizza sause and pizza crumbs […] in the bed. The fan to circulate the air was broken so we were incredibly hot all night long. The pool was so dirty and stinky that you could not even see the bottom of the pool in the shallow end. The breakfast buffet was very low on food, they were out of several standard items; syrup for the waffles and creamer for the coffee. I would not recommend this hotel to anyone for ANY reason and I will never stay here again! Read moreGenuine Expedia guest review
I was able to use the business center to print out my boarding pass, which helped tremendously because I found out that my flight was delayed. When the front desk agent learned of this, she changed our check out time to an hour later for convenience. This kind of "extra" customer service goes a long way.Genuine Hotels.com guest review
Not much of a stay since I got so little sleep. Called in a complaint to the front desk but there was no change. The people in the room above me were far more active than one would expect someone to be in a small hotel room. It sounded like stomping and even running back and forth. Didn't get to sleep until after 2. Had a long drive in the morning and […] did NOT have a well-rested night. Read moreGenuine Hotels.com guest review
Good location, clean rooms, great price. I will be staying here again. Only down side was being asked for money once in the parking lot. But that is not the hotel's fault, and you can't go more than a week in Dallas without being asked by someone for money.Genuine Hotels.com guest review
The man at the front counter was pleasant and the room was ok for the priceGenuine Expedia guest review
"Perfectly met our needs."
This hotel was very conveniently located for our trip, economically priced, and met our needs perfectly. While not the most up-to-date decor (gold & red), it was clean & pleasant. Good amenities, temperature control, excellent breakfast buffet, and very friendly and helpful staff.Genuine Expedia guest review
There are always issues staying here. In the summer it's musical rooms to find an adequate a/c. There are always issues with the card reader on the west side door to the parking lot. You go in it once and your card works. Then it never works again. Staff admits these issues are ongoing. Well, how about fixing them? This time it was a door that would […] not latch and needed a good push/pull each time. It was scheduled to be looked at the next day but it never improved. Read moreGenuine Hotels.com guest review
Spa tub didn't work. Hotel is in much need of remodeling, updating.Genuine Hotels.com guest review
"Okay on a budget"
I'm not that picky about hotel accommodations, but I will say that the state of repair of the bathroom was disappointing. I called for maintenance to fix a loose commode seat, and got no movement on that whatsoever.Genuine Expedia guest review
"Centrally located for purpose of trip"
Stay went from bad to worse. "High speed wireless internet access," a necessity for a business trip, was inadequate at best. We were never able to access internet consistently during the day, and high speed was not available. Couch was sagging and cushions offered no support for sitting. Air conditioning cooled bedroom portion of room, but did not even […] begin to cool or remove humidity from the rest of the suite. Front desk staff, most especially 3-11 young man, were condescending. When questioned about internet access, he told us we were using "1st generation" devices and it had nothing to do with the network at hotel as no one else had complained. Suggested we call 800 number to resolve problem. Neighborhood was sketchy. Not of Comfort Suites standards by any means. Read moreGenuine Hotels.com guest review
The hotel more than good, specialy the nice front desck A nice women(katheren).Genuine Expedia guest review
"Nice hotel scary neighborhood"
The hotel was nice and clean. The only thing was the neighborhood. There is a store within walking distance that I thought I would check out bad choice there were men just hanging out and drinking. We woke up every morning hoping our truck was not broken into which it wasn't. We did ask the front desk if there had ever been a problem and he said no […] and if we saw anyone around just to tell them and they would call the police. Overall good room and good hotel. Read moreGenuine Hotels.com guest review
Stayed here and was not happy at all there was blood stains on the floor. Neighborhood seemed ok but there was all of people just hanging up in the parking lot not really comfrontableGenuine Hotels.com guest review
"NO AIRPORT SHUTTLE"
The biggest disappointment was that the hotel was advertised as having an airport shuttle available and they did not - so people need to know that. Otherwise the hotel was very nice and staff was very helpful.Genuine Expedia guest review
It was fineGenuine Hotels.com guest review
Front office was very nice. Room was very clean and spacious. Breakfast was nice as well. Would definitely stay again. Felt very safe and well lit parking lot was assuring.Genuine Hotels.com guest review
"Will probably stay again"
Nice !! Great price!! The housekeepers were rude. I had to request addtl towels 3 times. I will gladly take my own towels next time..Genuine Hotels.com guest review
Nothing fancy. Breakfast was OK. Not bad for the price.Genuine Expedia guest review
"Good hotel for quick stay"
The hotel was in a convenient location, and the staff was friendly. I only stayed one night, but I appreciate the fact that they offered free breakfast and wifi when many hotels now don't.Genuine Expedia guest review
"Poor Customer service"
The front desk person name Kumar was very rude and disrespectful. You can not ask him a question without him telling you in unmannerly tone to go somewhere else or telling you if you don't understand english because he does not want to answer your question. If you ask to have your room clean they don't clean it. So the staff needs to addressed.Genuine Hotels.com guest review
Nice, would stay againGenuine Hotels.com guest review
Very nice and quite.... A very relaxing stay..... Will try using comfort suites again very soon...Genuine Hotels.com guest review
The hotel was very nice, the night we were there was very quiet. The only complaint we had was the room wasn't ready when we got there, the maids were still cleaning rooms so we had to wait and we got there at 4:30 pm. The manager said they were full the night before and were still cleaning. No problem, we went and ate supper and came back and it was […] clean. Needs more ice machines, only one I found was in the lobby. Clean room , nice tv, also had microwave and refrigerator which I really like in hotels. Read moreGenuine Hotels.com guest review
"ac did not work"
our ac did not work after much diplomacy with the front desk clerk he moved us to the room next door which did work. the nieghborhood is not safe to walk. ate a t a dennys and felt very uncomfortable. the hotel itself is fine and the indoor pool and hotub are great breakfast was below average, waffles powdered eggs and suage links. i have better and […] much worse. over all its a 3.0 out five due to the nieghborhood could be a 4.0 if not for that Read moreGenuine Hotels.com guest review
Hard to rate. There was a homeless man sleeping on the grounds, not good. Service was ok but we never talked to anyone. Room was correctly stocked and ready to use. Beds were comfortable, adequete for a nights stay. Really liked the rate, I would classify this as a extra nice economy hotel but don't look for eanything extravagent here. Great place to […] stay for the money. Read moreGenuine Hotels.com guest review
"Good Hotel for the price"
Big Hotel room, good breakfast, very friendly staff, location was great for me. Overall good deal. ThanksGenuine Hotels.com guest review
"Good place to rest"
It was exactly what we needed, clean, comfortable, and spacious for a family of 4. The pool was small but well maintained, the breakfast was basic and had no toaster or warmer, but there were sufficient choices for an enjoyable meal. It was hard to find at night even though it was directly off an interstate, but our GPS got us there. The staff was courteous […] and efficient, overall a very good experience for just a place to grab a night's sleep and hit the road. Read moreGenuine Hotels.com guest review
Third floor air conditioners did not cool rooms. The first room the AC was not working at all. Second room we moved to did not cool during the day (Dallas temps were over 100) so sometime after midnight we finally could use the sheet. Night clerk was wonderful and moved us to a different room, then the second day he told us it would be the following […] day before any available rooms on first or second floor. Our third move was successful onto second floor, cool AC and the last 2 nights were plesant. Read moreGenuine Hotels.com guest review
I asked for a non-smoking room and it smelled like penetraded smoke. The price is good, the bed was comfortable. This hotel needs an upgrade. The breakfast was ok. I've stayed in other better Comforts Suites Inn hotels. The hallways felt hot!Genuine Expedia guest review
The room was great but the whole hotel in general had a weird smell, and the staff was rude, there was only 1 elevator it could of been betterGenuine Expedia guest review
"Good location, comfortable room"
I stayed here for 4 nights to attend a wedding. The room was very comfortable and the staff friendly. The location (at LBJ and Central) is convenient to central Dallas and the rates were competitive. My only negatives were that the internet (which I rely on for business) dropped my wi-fi connection repeatedly throughout the whole stay. Additionally, […] due to weather, the hotel lost power and there were no flashlights available for all the guests needing them, making packing in the dark difficult. Because weather is an issue during summers in Dallas, having emergency lighting available, I would think would be a safety issue. Otherwise, this was a comfortable, convenient, and affordable place to stay. Read moreGenuine Hotels.com guest review
Breakfast Attendant was rude for the third time staying there nd sum new merchandise was stolen from my room I had bearly bought the shoes nd sandles nd jewlerynd all disappeared tha day before I checked out :( disappointed cause the stay is usually goodGenuine Hotels.com guest review
The room smelled and the hallway smelled like cigarettes. The couch looked and smelled filthy... Also my daughter saw a cockroach near the elevator.Genuine Hotels.com guest review
"Good for the price"
Biggest conplaint was no small towels,Genuine Hotels.com guest review
"I WILL BE BACK AGAIN ~"
I stayed here for 1 nights last past weekday. Over all, this hotel is very competitive for its price offered. Upon arrival, the front desk girl was very friendly & helpful. For my prior hotel stay experience, in a hotel /motel like this level,most of time,their front desk or even house keeping are never friendly even you talked to them with very nice […] smile.. thats way I said I was very impressed by their front desk girl . She was also very patient when I asked some more questions regarding my concerns of our stay. One more amazing thing is they are laptop-friendly ,they have FREE WIFI !!!! This is so much satisfy my stay with them !! ( How can I live without internet!!! Ahahaha....) Another point gotta be mentioned is their HOT breakfast! Love it so much ,especial the interesting waffle maker,fresh juice, cereals choices, and the coffee is even awesome! ( I drank some cool coffee before in other hotel, and the ruined my day !) Thank you I will come back again Read moreGenuine Expedia guest review
Hotel stay was good. Excellent breakfast . However pool was not working however we used pool at hotel across which was convenient and niceGenuine Hotels.com guest review
Everything was clean. Breakfast was horrible, but I didn't expect much in that area. I stayed at the downtown Anatole the following night, and CS did as good job as that fancy hotel. I would stay at CS again.Genuine Hotels.com guest review
Very nice place to stay!Genuine Hotels.com guest review
"April 14th 2012"
My eyes have been opened to a wonderful experience. The manager on duty allowed my family to check in early and went beyond normal requirements to ensure we were taken care of. I would be more than happy to bunk in this establishment in the future.Genuine Expedia guest review
"Great hotel for the price!"
This hotel is located in a nice area. The price I paid for the room was worth it. This hotel also offer a full breakfast bar. The only problem I had was with the key card to my room. It didn't work on the 3rd day of my stay, but the staff quickly fixed this issue. Overall I would definetly stay at this hotel again.Genuine Expedia guest review
"Good, clean hotel"
Great hotel, questionable area. I would stay again for a short period of time.Genuine Expedia guest review
I got the King room instead of the two queens I had last time. The design is different and i liked how there was a separate room for business with another tv from the sleeping room. Problem was the sleeping room had the a/c on the floor. French doors opened to the rest of the room which was warm when I entered. The a/c was inadequate pumping out almost […] cold air at times but warm air the rest. I wondered how the whole room would cool off. I discovered a fan mounted in the wall between the two rooms but it was not working. I found the control but it either was not working or the fan was not. I went out for a few hours hoping the room would cool down but not very much. I stayed the next day and left the a/c running all dat while I was gone. The only thing that made me not change rooms 217 was that it was in the 70's outside. This room will not work when it warms up until the a/c and fan are fixed. Read moreGenuine Hotels.com guest review
Staff was nice.....could not sit on the couch it was broken down and very uncomfortable, when I commented about the condition of the couch I was told "they are all in bad shape" also the air conditioner only cooled the bedroom, we were so hot in the living area of the suite we finally borrowed a fan from front desk. Staff was very nice and accomodating. […] Managment needs to handle the issues before the hotel is completely down the drain. Fine for someone having a quick layover or on a tight budget Read moreGenuine Hotels.com guest review
Great value for the price! All staff was very friendly!Genuine Hotels.com guest review
"The worse hotel experience of my life."
The hotel concierge tried to be friendly and helpful by putting me into a room of my preference of nonsmoking and near the spa and exercise room. BUT as I opened the door to my (first of three) hotel room, I was greeted by, not only a blast of cigarette, but also, a lady who was already occupying the room. So I was assigned a second room. This room […] had not been cleaned yet. Now, frustratingly on to my third room (no where near spa or excercise room). It was nonsmoking, unoccupied and "cleaned" but the bathroom was far from clean. There was mold everywhere and one of the sink faucet knobs was almost broken off. I leave the room to try to relax and enjoy the rest of my stay by going to the exercise room, spa, etc. I was not surprised to see the spa room had mold everywhere, and the hot tub had black algae or mold floating around in it. I was in Dallas for National Academy of Sports Medicine so naturally I head to the workout room. Most of the exercise equipment was broken. Finally, I head to bed, at this point afraid of any other findings, and I woke up with bite marks from what I think were fleas. (I can only hope it was not bed bugs). Read moreGenuine Expedia guest review
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