"Best hotel in Beverly Hills hands down"
The best hotel I stayed in California the entire staff extremely helpful and eager to please at anytime Recommend it highlyGenuine Expedia guest review
Response by L'Ermitage Beverly Hills I would like to thank you for taking the time to write a review about L’Ermitage Beverly Hills. I am delighted to hear that you enjoyed your visit with us and that you consider us the Best hotel in Beverly Hills hands down! Thank you for the kind words about our staff and the hotel, I will be sure to pass on these sentiments to the team. We are looking forward to the opportunity to welcoming you back to L’Ermitage very soon. Best regards, Salvatore Galati Guest Relations Manager L'Ermitage Beverly Hills
"Serene and relaxing hotel ."
Wonderful hotel, the staff is very accommodating, the service both at the restaurant and the pool is excellent and the valet parking attendant are really nice and attentive with directions , water etc... the hotel is really close to the Golden triangle and to Third street . It was everything we expected and more.Genuine Hotels.com guest review
Service was exceptional. From curb-side to check-in to food service, great!Genuine Expedia guest review
"Not The Four Seasons"
This is a very nice hotel, but the customer service was lacking. Pros - Large, nicely appointed rooms; easy walk to shops in Beverly Hills; very comfy king bed Cons - Poor customer service; excess fees like the $35/nt for a rollaway; slow WiFi connection; TV picture quality poor; limited lounge service I am a big Four Seasons fan, and with 2 of them […] nearby in BH, I chose this hotel to try something new. I won't make that mistake again. This place is generally nice, but is lacking that extra something from making it amazing. The key thing lacking is attention to detail. Additionally, the front office staff was not very accommodating. Read moreGenuine Expedia guest review
"Small, luxury hotel in Beverly Hills"
Excellent quiet location, but very close to Beverly Hills shopping and restaurants. Would definitelly go backGenuine Expedia guest review
"Excellent hotel for business or leisure"
Excellent hotel to stay in LA great service and clean and comfortable roomsGenuine Expedia guest review
It is a great hotel. Located very close to shopping malls. The service is excellent.Genuine Expedia guest review
"Great hotel for a wonderful romantic weekend"
Wonderful Hotel...Over the top wonderful service.. Would definately stay here again. Beautiful room, great location, incredible staff..HUGE room with fabulous service...Thank You L'Ermitage!Genuine Expedia guest review
"My stay was great! The staff is very helpful."
Perfect location, ambiance, and service. Would definitely stay there again.Genuine Hotels.com guest review
The exterior of the hotel has a dated 50's appearance, however, the interior appears to have been recently and completely remodeled. The design is chic, modern and warm. As we pulled up to the entrance we noticed the attention from the staff was friendly and conversational - a real break with our previous experiences. Our room was very spacious and […] comfortable and the bathroom was the nicest we have ever experienced in a hotel. It provided a 6 foot soaking tub and a separate shower with a relaxing rain shower head, substantial pressure and instant hot water. The bed was the most comfortable we have found in a hotel - it competed well with our Tempur-pedic from home (although it was not). The hotels location is on a very attractive and quiet boulevard. It is about three blocks from the main shopping district surrounding Rodeo Drive. The views from the very attractive rooftop pool and spa look at Beverly Hills and towards the famous 'Hollywood' sign. The L'Ermitage represents our high water mark for service, comfort and convenience. Read moreGenuine Expedia guest review
"Luxury and efficiency"
Quiet , elegant and staffed with competent personnel.Genuine Expedia guest review
The staff all the way around and at every turn was excellent: comfortable, not stuffy, and very professional. We ate dinner in the Restaurant at the Hotel; everything we tried was delicious and creative.Genuine Expedia guest review
"Great 5 star hotel!!"
Excellent service!! Check in at your room, nice simple rooms, spacious bathrooms. We really enjoyed it.Genuine Expedia guest review
great hotel, great service. why are the hallways refrigerated?Genuine Hotels.com guest review
"A five star experience for the woman traveler!"
This is a fantastic hotel for the most discerning of all travelers - the female business traveler! L'ermitage gets it right with things that matter to women - beautifully decorated, good lighting, gorgeous bathroom WITH COUNTER SPACE!!!, convenient plugs for hairdryers, lots of closet space and drawer space, nice bedlinens and robes, convenient to shopping, […] healthy options for in room dining, windows that open for fresh air... a five star experience for the woman traveler! Read moreGenuine Expedia guest review
"Overall good, but not perfect."
The staff was nice and attenative, but the hotel overall shows its age. Overall we had an enjoyable stay, but as the hotel wants to be 5 stars, I will give my critiques for those looking for perfection. The marble on our tub was cracked and had a poor patch job, the hand sprayer handle was falling off and just generally you could see the age of the […] building in the walls, trim, etc. The grout in the stand-up shower had orange mildew (this is the hit for cleanliness, everything else was fine) and the water pressure from the main shower head was a bit too much, it hurt. We ordered room service while we were there, and the food overall was good. I had a steak and it was cooked unevenly though, showing too much grey on the bottom and left, and a little over pink on the top and right. Read moreGenuine Expedia guest review
"lovely luxury hotel"
We had a very large room, clean and comfortable.. Staff was more than helpful and accomodating. Lobby bar great for cocktails and snacks. Convenient to shopping and restaurants. Nice gym and spa. Low-key yet luxurious ambience.Genuine Hotels.com guest review
"Great Boutique Hotel"
Beautiful hotel in a great location. Staff was very professional, courteous and helpful. Excellent food, great spa and workout facility. Very romantic. Definitely recommend.Genuine Hotels.com guest review
"Great hotel in a great neighborhood"
My wife and I stayed for only 2 days but we enjoyed the excelent service, large rooms, good neighborhood and very, very good new restaruant. All in all, we enjoyed our stay and could not have been more pleased. We used to live only a couple of blocks from the hotel so we did not need the lemo the hotel provided as we knew the area and could have driven […] ourselves, but it was perfect as well. Can't say enough good about the place. Read moreGenuine Hotels.com guest review
"L'Ermitage, Beverly Hills"
I really like this hotel. Small, easy to get to and out of. Fast valet service. Easy to Beverly Hills and to West Hollywood. On this visit, my first since Raffles was replaced with Viceroy group, there was a problem. The TV reception was very snowy. Engineer couldn't fix. They moved me to another room with the same problem. Engineer said, the entire […] hotel had the problem and they'd work on it in the AM. Next day, front desk said they were trying. That evening, same problem. So they tried the same fix, same result. Then they moved me to another part of the hotel and low and behold, better reception. So obviously not a hotel-wide problem and one that could have been solved by checking on the issues more thoroughly. So finally on a three day stay, one night of good reception. However, no offers of concessions, free meal, discount. Just, a "we're thinking of changing our cable provider because of this." Not what I felt was a proper recognition of their obligation to perform high levels of service. Read moreGenuine Hotels.com guest review
The staff was terrific and the food was great. We look forward to returning.Genuine Expedia guest review
"Reserve with caution"
The walls are incredibly thin and I was stuck between a party room (rocking until 5am) and a room with an infant and impatient father (awake and crying at 5:45am). When I requested a room change, I was told that there were no other rooms available and that I couldn't be moved. I was traveling for business, and ended up with about seven hours of sleep […] over the two nights I was there. When I brought up the issue again upon checkout, I was assured that a manager would call me...and never heard a word. If you're a light sleeper, absolutely look somewhere else. If you're an easy sleeper, as I am, I'd still recommend requesting a room away from elevators and on a corner, if possible. Read moreGenuine Expedia guest review
very pleasant stay.Genuine Expedia guest review
"Small, boutique and very personal luxury hotel"
Had a great stay, from the first entry into the attractive, clean and modern reception/lounge/bar area to the spacious and well thought out and appointed rooms. The staff were the friendliest and most personal I think I have ever encoutered at a hotel, all of them memorizing your name and greating you warmly and personally, without being cloying. Beautiful […] view from the rooftop pool at sunset. Good champagne selection at the bar. I had a small problem with the A/C unit in my room which they had to return 3 times to fix-temporarily, but they were persistent in making it as right as possible on a weekend. I would return in a heartbeat. Read moreGenuine Expedia guest review
Boutique hotel with something extra; excellent service and amenities; Close to key shopping and restaurants in Beverly Hills. Concierge services offered great insight for sights, directions, and restaurants that perfectly matched our requests.Genuine Hotels.com guest review
We were very impressed with the feel and comfort of this hotel, it was more about being a personal hotel, not being one of a large number of guests in some of the more high-profile hotels. The location was also perfect, close to many of the main centres of interest, plus walking distance to Rodeo drive. Very pleasant area surrounding the hotel. We […] will return to this hotel and recommend to family and friends. Read moreGenuine Expedia guest review
"L'Ermitage- Service Counts"
This is a hotel with a subdued elegance that's unusual in Los Angeles. It's quiet, luxurious, and infinitely tasteful, if a bit out of the way in regards to restaurants and shopping. However, the most impressive element to this property is the staff and service levels, which are top-rate, from the front desk to the valet parking to the pool attendant. […] The employees are attentive, engaging, eager to please but never obsequious. Read moreGenuine Hotels.com guest review
Parking was expensiveGenuine Expedia guest review
We travelled to L.A. to celebrate our 10th anniversary. I notified the hotel in advance and they kindly upgraded us. On arrival we were greeted and welcomed into the hotel foyer. Reception was a positive and fun experience accompanied by complimentary Champagne. The hotel common areas were elegant and beautifully presented as per their photos. We […] were shown to our room, which was a sumptuous suite with a real wow factor comprising a large bedroom, lounge and 2 luxury bathrooms along with 2 small balconies. My only complaint, and this really did not detract from the experience, was the disappointing views from the room and the air-conditioning units on adjoining buildings whirring unabated when the balconies doors were opened. The hotel prides itself on excellent guest services and we certainly found this to be this case from the front desk to the bar and restaurants, housekeeping to the poolside staff. Service was fantastic and always with a smile. All areas were immaculately clean and tastefully presented. The hotel is located in a residential part of Beverley Hills. It is without much of the fanfare you may expect but choosing to maintain almost a slightly minimalist feel to it whilst oozing sophistication and remaining a very popular choice for a whole host of ‘A’ listers that use the hotel facilities. I would love to return to L'Ermitage Beverly Hills and would absolutely recommend it. Read moreGenuine Hotels.com guest review
"Pricey but worth it!"
This is our second stay at L'Ermitage and won't be our last. I found the service to be fantastic, friendly and attentive. The accommodations were quiet, comfortable and luxurious but not over the top. Walking distance to Rodeo drive.Genuine Expedia guest review
"not a five star feeling"
pretentious hip place wich is closer to a boutique hotel than what you would expect on bev hills Not enough different spaces and a concierge who spent more time talking with the staff then helping customersGenuine Expedia guest review
"Great hideaway in the thick of things!"
Hotel staff was greatly helpful on acquiring me access to a private event within the hotel during the oscars. Great start to a busy week.Genuine Expedia guest review
Response by L'Ermitage Beverly Hills Dear verified traveller, Thank you for taking the time to write a review of our hotel. Your feedback is greatly appreciated. We are delighted that you had a great experience and enjoyed our hotel. Many thanks for the kind words regarding our staff. We pride ourselves on the service we provide and I will be sure to share your sentiments with the whole team here at L’Ermitage. With warmest regards, Nicole Lundin Guest Relations Manager L'Ermitage Beverly Hills
"nice hotel near to the shopping places"
It's a fantastic experience! I even met Ross from friends there. And it's in a nice neighbourhood. U can find fantastic restaurant around the hotel.Genuine Expedia guest review
Response by L'Ermitage Beverly Hills Dear cath, Thank you for taking the time to write a review of our hotel. Your feedback is greatly appreciated. We are delighted that you had a great experience and enjoyed our hotel. We look forward to welcoming you back to L'Ermitage Beverly Hills. Warmest regards, Nicole Lundin Guest Relations Manager L'Ermitage Beverly Hills
"Long weekend in LA"
Good in every way. Helpful staff. Well-appointed room with view of mountains. Superb view from swimming pool on roof. Very easy and comfortable to move around including valet parking.Genuine Expedia guest review
"very great hotel"
it was very good holidayGenuine Hotels.com guest review
Great. Think a sofa in the otherwise suite like rooms would be good. Otherwise well appointed. Service was great. Will stay again!Genuine Hotels.com guest review
Very friendly hotel. Excellent food in the restaurant. Excellent service. Very enjoyable experience.Genuine Expedia guest review
"Excellent hotel in Beverly Hills"
Service was outstanding. All hotel staff went out of their way to make us feel welcome and to be genuinely helpful. There were many small things that added to the overall experience.Genuine Expedia guest review
Well located for our purposes. Very handy to the LA Country Club for our golf game. A bit of a hike to the Getty for our cultural activity, but ok once we mastered the freeway. Everything else was just great.Genuine Hotels.com guest review
Love this hotel. This was my fourth stay at L´Ermitage and I will be back for sure. The service and the staff are impeccable.Genuine Hotels.com guest review
Everything was perfect from the moment we were greeted at the front door, to our final day where the front desk helped us plan out of activities, looking up addresses, making us reservations, whatever we needed! The room was BEAUTIFUL and massive, a huge bathroom for us girls to get ready in. Everybody was so personable and helpful. We had a GOOD time […] in our room, blasted the tunes when we were getting ready and no one ever complained..EVER! We needed a broom, someone came and swept; we needed to super glue something, not only did they bring it to the room they did it for us. Just awesome... Read moreGenuine Expedia guest review
I was very satisfied with my stay and impressed with the service at the front desk Brendon in particular and also Christine at the Concierge desk. So helpful. Nothing was too much trouble.Genuine Hotels.com guest review
This is an amazing hotel, great location and the perfect location. I would stay here again and would recommend it to friends!Genuine Expedia guest review
"A perfect stay"
Our recent 7 day stay at L'Ermitage was faultless. All of the staff at the hotel made you feel that you were a celebrity, nothing was too much trouble to organise or arrange for you. The hotel is only a short walk (5 mins) from the LA/Hollywood hop on - hop off bus (red & yellow routes) plus only a 15 min walk from Rodeo Drive. Our Room was large and […] clean with a nightly turn down service. Gym was excellent, with a steam room and an excellent roof top pool. Read moreGenuine Hotels.com guest review
"Great hotel near Beverley Hills"
Fantastic hotel, huge rooms and gret modern decor. We have stayed here before and would do so again as is right near all the best shopping, yet very tranquil and has a very nice pool to relax beside after shoppingGenuine Hotels.com guest review
"Love this hotel."
My friends and I absolutely loved L'ermitage. The staff were unbelievably friendly and helpful and really made our stay in LA a memorable one. The actual hotel is a great place to stay as well; close to everything, very clean and the bed sheets are sooo soft. Absolutely loved this hotel and recommend it to everyone.Genuine Expedia guest review
"Super friendly staff and stunning accommodation"
We loved this hotel, beautifully decorated and well appointed. Staff remember you and your name. I have stayed in many beautiful hotels but things like a chauffeured car and a readily available concierge made our stay special, great staff and facilities. Good location and extremely clean.Genuine Hotels.com guest review
"Excellent service and prime location"
Wonderful staff who are extremely helpful and will do anything they can to help and perfect location close to Rodeo Drive and Beverly Center for shopping. I felt that for a 5 star hotel, the bed would have been a bit nicer, but compared to say Sofitel, it isn't as comfortable. Our room also had a bedside lamp that didn't work and noticed some mould […] in the shower, which is surprising for a 5 star hotel. Overall it was a very pleasant stay and I would recommend. Read moreGenuine Expedia guest review
"Beverley Hills luxury"
leErmitage was our last accomodation hotel before flying home to Australia. I can only describe this hotel as WOW. Great room and facilities combined with fantastic staff and great location made our stay memorable. Will definitely return in the future. The dining room for breakfast was superb. The rooftop pool great. Each day was perfect from wake up […] through to bed time. Read moreGenuine Hotels.com guest review
we loved this hotel, so much so we added an extra night. Its within walking distance to rodeo drive, a bit further to other shopping centres but they have a complimentary car and driver you are able to use. The staff were all amazing, we felt treated like royalty the entire time we were there and wouldn't hesitate to stay there again. A bit pricey but […] if within the budget definitely worth the stay. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )