"Wonderful place for an Anniversary Trip"
Not being familiar with NYC, we stayed at the Peninsula based entirely on Expedia's recommendation and great rates - it was an incredible experience: from the roof-top views to the gym/spa to the celeb sightings. I would highly recommend it for a special getaway - in this case you definitely get what you pay for!!!Genuine Expedia guest review
"Could Not Be More Pleased"
We had an incredible stay at the Peninsula. Everyone there treated us so well, beginning with a bell hop bear for our son all the way through the time we stepped into a cab for the airport. As soon as we left we wanted to go back.Genuine Expedia guest review
Not your average NY hotel environment. The staff here was beyond polite and nice. Attentive to anything I wanted, they helped out with a smile. Everything was neat and clean, I loved the room and all the amenities. The Spa at the hotel was also outstandingGenuine Hotels.com guest review
"Needs to renew"
I love the Peninsula hotels, service and overall experience used to be very pleasant. Its a shame they have not renewed the rooms in NYC, at least in 10th floor. The first room they gave us smell very bad, so we had to change room, second room seemed too old. We asked for the house car and they told us it was not available because they share it with […] other hotels!, in a city with so many hotel options we are thinking not coming back even the location is great. Read moreGenuine Expedia guest review
"Very nice clean and high quality hotel with great"
Great amenities , kind , nice staff , wonderful spa service and good locationGenuine Expedia guest review
All in all, It was more than I expected. Look forward to staying there again.Genuine Expedia guest review
"One word: Outstanding!"
Right from the very first minute this proved to be an outstanding stay. It started before I even entered the hotel with helpful and friendly staff at the entrance; charming and professional reception team; a spectacular room, very elegant yey simple, just the style I like most. I was lucky enough to stay in a room looking on to 5th Avenue. The bed was […] a delight to sleep in. Breakfast was delicious. I really cannot find anything to criticise. The best quote I can find is "I'll be back!" Read moreGenuine Expedia guest review
"Very nice. Huge rooms."
The facilities were top notch, as was the service. Granted, Midtown is pretty boring, but it's easy enough to get to downtown and chelsea. Room service at the Peninsula was hilariously expensive, but very good. Overall, no complaints, except I wish it could be transported to a hipper area.Genuine Expedia guest review
Outstanding location and experience. The only "complaints" I would put forward are a) would have been nice to fill the complementary fruit bowl daily (though I didn't really expect it), and b) very limited in hotel dining options. However, finding dining options within 2 minutes of the front door is simple. On balance, an excellent, highly recommended […] hotel! Read moreGenuine Expedia guest review
"An oasis of calm and comfort in bustle of NYC"
Great location. Concierge recommendation for pre-theater dining was ideal. Attentive service in Gotham Restaurant. In walking distance of 5th Avenue shopping.Genuine Expedia guest review
"Great hotel top level service"
The hotel is superbly located, managed, all the staff is unfailingly polite and helpful. The rooms are somewhat small for the high rates.Genuine Hotels.com guest review
We were very disappointed. The Fives restaurant was closed (we had been made aware of this prior to our visit). Upon arrival, we were told that the rooftop bar/restaurant was also closed (something we did not know). This only left the small coffee shop in the lobby. Not exactly a romantic atmosphere. We spent more of our waking time across the street […] at the St Regis than we did at the Peninsula. Read moreGenuine Expedia guest review
"More than Expected"
wonderful staff and experience. beatiful architecture, great location, nothing was missing from the experience.Genuine Expedia guest review
"Great spring break trip!"
Prime location within walking distance to shopping, restaurants and entertainment. Housekeeping ninjas kept the room immaculate. Rooftop poolside perfect for some "me time" reading. Minor early morning noise from renovations and the robes could benefit from some fabric softener, but otherwise my first New York spring break experience with my teenage […] son was fabulous! Read moreGenuine Expedia guest review
"Great for couples and business"
By far the best hotel I have stayed at in NYC for business thus far. Top notch!Genuine Expedia guest review
"I finally found the perfect hotel"
A truly (5) Star hotel in a great location. I am so impressed with this hotel and staff I will stay here again....just a great experienceGenuine Expedia guest review
"Great hotel in best location in NY"
Best location in NY. Outstanding staff, room, amenities, ambience, etc. Everything we could have hoped for...Genuine Expedia guest review
we have been there twice in 2012 and now again, they welcomed us as return clients very warmly and professionally.Genuine Expedia guest review
"5 star quality you would expect from Peninsula."
Hotel staff was all very accommodating. The hotel quality was superb and excellent. My complaints were handled accordingly. I was not happy with the room given to us so I asked for an upgrade, I told them that I'm an Expedia Elite member and immediately I was upgraded to 2 levels up, which was Grand De Luxe room sadly, I was charged extra per day. Avoid […] rooms close to the elevators or utility rooms. Read moreGenuine Expedia guest review
"Perfect Manhattan experience."
Our experience was everything we hoped for and expected.Genuine Expedia guest review
"Comfortable, Accomodating, and Convenient"
Staff was very accommodating and friendly. This was a surprise trip to New York for my wife and her first time ever to The Big Apple. One of her favorite things about the whole trip was our breakfast room service. The location is great. Being right on 5th avenue, it's within walking distance to a lot of great shopping, broadway, and the subway. After […] a long morning of shopping, I enjoyed relaxing in the hotel's pool. It is a bit small, but was fine when I was there because there were only two other people using it. Coming back to this hotel after a long day/night is great because the rooms are so comfortable and the staff are so welcoming. Their concierge is also a good resource for getting things done or for recommendations. Read moreGenuine Expedia guest review
"Number 1 hotel in NYC"
We received a room upgrade, it was spotless, quiet and very comfortable. The friendly staff was anticipating our every need. Our concierge pulled a string and got us a great dinner reservation, they could not have been more helpful. The workout facility and pool were as nice as any private club, the view was terrific. The rooftop bar was spectacular. […] Everyday started with a very nice breakfast. We can't wait to go back. Read moreGenuine Expedia guest review
"Best in NYC."
Awesome experience. Will definitely stay there again.Genuine Expedia guest review
"Perfect place to stay"
Wonderful experience! Concierge could not have been more helpful...wonderful restaurant recommendations great personality. Alwaya willing to help with whatever and with a big smile!Genuine Expedia guest review
"The Peninsula itself is a destination"
Staying at the Peninsula anywhere enhances the entire traveling experience. Staying in our room is as enjoyable as seeing the sights of New York.Genuine Expedia guest review
"Great location, great hotel."
Splendid room and even better staff. So impressed. We were located in a room with a very loud fan noise (I picture action films where folks are trying to pass one without being sucked in). They were kind and understanding, moved us immediately to an upgraded room.Genuine Expedia guest review
"Luxurious Family-Friendly Hotel"
Our experience at this hotel was AMAZING. It is a great combination of quality and class, mixed with a kid-friendly atmosphere. The staff was phenomenal and our room was beautiful - the bathroom itself was almost the size of some NYC hotel rooms. The gym was great, along with the pool and the rooftop bar. Everyone that encountered our 9 year old daughter […] went out of their way to make her feel welcome and at home - I have never experienced anything like this at a hotel that isn't targeted specifically for children. Read moreGenuine Expedia guest review
"Midtown Manhattan Luxury"
Beautiful Midtown hotel if you are in the mood for a luxury experience. Beautiful, quiet, and not overcrowded. Perfect place to get away from the noise and crowds after a long day of exploring the city. Staff was always courteous and never overbearing or snooty. Just blocks from MOMA and Central Park, plus many of the must see NYC attractions are all […] within walking distance. Read moreGenuine Expedia guest review
"Our new go-to hotel in NYC!!"
We usually stay at the Waldorf but this is going to be our go-to hotel in NYC from now on! The customer service was exemplary. Even though we had already checked out, concierge still made all our tour arrangements for the next day. Everyone was very helpful!Genuine Expedia guest review
"A nice splurge for a young couple"
The staff couldn't be more professional and courteous, and the facilities were in top condition. Incredibly comfortable bed, we hardly heard any noise from the busy city around us and even though we were in one of the smaller rooms, the space was well used and never felt claustrophobic or tight. The pool and spa are great hidden gem with a great view. […] The bartenders treated us well each evening when we came in for nightcaps at last call during the week. Midtown can be a bit touristy, but the location is central enough you never felt like you were trapped at the hotel if wanted to escape to the Village, Brooklyn or beyond. Maybe not as trendy as other NYC hotels like the Ace, but for those of us who like quiet after our parties, it's a perfect choice. Read moreGenuine Expedia guest review
"service is great"
Very comfortable, excellent service. The room is made up quickly when you push the service button. Conceirge service is superb, even for the most minor issues.Genuine Expedia guest review
Absolutely amazing hotel! The location was perfect, the staff was super friendly and the room was so spacious and clean!Genuine Expedia guest review
"Class act on the 3 fives !"
location is perfect, service is excellent, spa is superb and concierge is very updated and can recommend great things to do.Genuine Expedia guest review
"best hotel ever!"
We loved staying at The Peninsula Hotel. It deserves its 5 star rating! Good location, beautiful hotel, helpful and attentive staff. We will definitely return!Genuine Expedia guest review
Everyone at the hotel was so friendly and accommodating. They really make you feel special.Genuine Expedia guest review
"Great experience at The Peninsula!"
Absolutely loved the experience of staying at the Peninsula. From the moment we walked in, we were treated to the courteous and friendly and helpful staff. The room was upgraded at no charge and it was absolutely gorgeous. We had a 5th Avenue view and the room was spacious and very nice in every way. The prices of items within the hotel for food and […] at the bar were very high but because of our booking package, we had a $90.00 credit per day for breakfast and we even received a credit for the roof top bar. Overall, the experience was fantastic and I would go there again in a second. Everyone at the hotel seemed to know our name and we felt very welcome. The location was great too! Read moreGenuine Expedia guest review
"#1 HOTEL IN NEW YOUR"
This is First time ny trip my wife & me I recommend this hotel Everything nice Staff was very kind, Room was very clen & Comfortable Nere the shopping & downtown next time ny, i ll choose this hotelGenuine Expedia guest review
""Amazing hotel, fantastic location!"
The Penninsula Hotel is a wonderful, centrally located jumping off place for all the magic midtown has to offer!Genuine Expedia guest review
"Great place to stay...."
I definitely recommend this hotel to family and friends.Genuine Expedia guest review
"If you want to experience luxury and service"
Our stay at the peninsula was amazing!!!! From the door man, to the receptionist to the concierge. Specially Cecilia at the concierge. Very knowledgable of the city and what activities to do with our 7 year old. The hotel room and bathroom 5 star. Everything marble!!!! We will definitely come back ti the peninsula. Most of all, location on 5. Th avenue. […] It is walking distance from major attractions. Read moreGenuine Expedia guest review
"The best hotel in New York City"
I've traveled to other five star hotels, and this is my new favorite. The staff are prompt, professional, and polite. The hotel itself is beautiful. The pool and fitness area are top notch and very rare to find in a city like New York City. The room was elegant. The best aspects of the hotel are the things you won't notice. For example, the room was […] extremely quiet. The only problem during my stay was a dirty television remote, but everything else was amazing. Lastly, check out the roof top bar. Read moreGenuine Expedia guest review
"One of the best hotels in NYC"
I checked-in for a 3 night weekend to see NYC, bringing my 13 yr old son and 11 yr old daughter. The reception staff escorted us to our room to review how to use the phones, tvs, temperature controls, etc. Before she left, a gentleman arrived at our door with a tray of chocolates. The luggage arrived within 5 minutes of leaving reception. The room was […] large by NYC standards. Very well appointed and maintained decor. Very clean. Housekeeping came at least twice a day. 2 bottles were left at bedside each night. The bath was very large, with separate shower and tub. Of course a TV in the tub area. The lighting of the room offered "mood lighting" which amounted to dim settings... nice touch. The lobby, bar areas were beautiful. There appeared to be hotel personnel constantly nearby asking how they could make your stay more enjoyable. Several doormen greeted you and always op-ened the door. A wonderful hotel. Oh, I forgot to say that the beds, towels and sheets were great! Read moreGenuine Expedia guest review
I highly recommend the hotel. Be ready to pay top dollars for everyghing.Genuine Expedia guest review
Very clean Hotel. Great sevice and very centrally located. We thoroughly enjoyed our stay.Genuine Expedia guest review
"The best hotel anywhere!"
We have travelled a great deal, but htis was our favorite hotel anywhere. The facilty is geougeous, the staff helpful and accomodating, and the locatoin was ideal.Genuine Expedia guest review
"A Birthday treat for my loved one and me."
The overall service at this hotel is excellent. I was arriving on a overnight flight into La Guardia and the hotel managed to get me into my room at 10:30am. I arrived at the hotel at 9:30am, and went over to Fives Restaurant for breakfast, which was Outstanding in every way as was the service. The Salon de Ning needs a bit of a face lift and needs […] to be a bit more upscale if they continue to charge $20+ a drink. The SPA is top notch! You will not be disappointed at all. The service there is likewise top notch. We did not go to the Gotham Lounge, so I will not comment. Below you will find my top 5 accolades for this hotel and also the 5 things that they most need to improve upon. Top 5: 1. Service 2. Location 3. Food quality 4. Spa 5. Safety of hotel, rooms, visible security and staff at entrance. Needing improvement: 1. The rooms are beginning to show wear and tear (slightly) 2. Salon de Ning (should be more upscale, needs a face lift, higher quality furniture) 3. Courtesy car needs expanded hours. 4. Bathrooms need NOT have water saver shower heads. 5. Bathroom should have heated flooring. Overall, this hotel is worthy of the 5 stars and 5 diamonds that it has, the improvements that it needs are relatively minor with the exception of installing heated flooring. The service, staff and food will bring you back again, as it will me! Read moreGenuine Expedia guest review
Everything was gorgeous and so clean. The staff was helpful and concierge gave us a great dinner recommendation. Our breakfasts were delightful and the rooftop terrace had amazing views. The hotel was located only four blocks from Central Park and dozens of other great spots! I took advantage of the pool and spa area which were both luxurious.Genuine Expedia guest review
"Amazing Hotel-For Us..."
The beds were amazing and they give you a complimentary cupcake, cookie, and a some m&m's! Though we had to wait a long time for our room card and our friends across the hall did not get any cupcake, cookie, and m&m's. Overall it was amazing and much higher than our expectations!Genuine Expedia guest review
Everything about this hotel was great with one exception the roof top service was not the best even though the atomsphere was greatGenuine Expedia guest review
"Good for Business Persons and Couples"
This hotel is in good location to access any activities in New York. Also the room condition is kept in very good one and enjoyed the stay.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )