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1 room, 2 adults
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700 Fifth Avenue at 55th streetNew YorkNY10019United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.7 / 5Outstanding

Score breakdown (from 393 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Wellness Area
    Great wellness & sports facilities
  • Bar and Beverages
    Bar is awesome
  • Pool
    Ordinary pool
  • Value for money
    Poor value for money
5.0 / 5Outstanding
"Perfect location Saks/Bryant Park/Central park"
Perfect location for shopping/restaurants.... walking to Saks/Lord&Taylor takes10 mins/Bloomingdales 5 mins/Central Park (and Apple Store!!) 3 mins/Bryant Park 15 ins. Located on 5th avenue, surrounded by great shops. Less than 5 min cab ride to Time Square if you need the hustle and bustle. All cabs easily available at hotel. Wi-fi safe and fast. Staff well groomed and professional. Room excellent, comfortable and very clean and safe. Roof top Bar a special place. Would happily book this hotel again.
Genuine Expedia guest review
Other trip Jul 7, 2015
A Traveler
US
5.0 / 5Outstanding
Perfect location, helpful and friendly staff, spacious room, and beautiful rooftop views!
Genuine Expedia guest review
Other trip Jul 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome! Beautiful, immaculate hotel!"
This hotel far exceeded my expectations! From the fruit and sweets tray left for our welcoming gift to the very clean room and wonderful housekeeping service, I felt comfortable unlike with most hotel rooms. It was like staying in a brand new historic replica of a hotel! Truly exceptional!
Genuine Expedia guest review
Other trip Jul 6, 2015
Dancingfowl
US
5.0 / 5Outstanding
"Great Hotel!"
We had a wonderful time at this hotel. Loved the scavenger hunt for our daughter. If we needed anything, our requests were met in a timely manner. Everyone was very friendly! Will stay there again.
Genuine Expedia guest review
Other trip Jul 6, 2015
Christina
US
4.0 / 5Excellent
"Right on 5th and 55th, close to all the action."
Great first ever trip to New Yoek, and 15th anniversary. Just wish we had stayed longer.
Genuine Expedia guest review
Other trip Jul 2, 2015
Lori
US
5.0 / 5Outstanding
"Awesome location, very attentive staff."
We had a great 2 night stay and will be back again! Room was very comfortable-especially for new york! Location cannot be beat. The staff was exceptional!
Genuine Expedia guest review
Other trip Jul 1, 2015
nancy
US
5.0 / 5Outstanding
"Class Act"
Nice hotel, great service, great location. Expensive but that is New York
Genuine Expedia guest review
Other trip Jun 30, 2015
A Traveler
US
4.0 / 5Excellent
"Never disappoints!"
Have stayed many times at The peninsula and just love the location,rooms and the great rooftop bar. One negative. It badly needs to install Nespresso machines in each room,as $18 for a room service coffee is taking the mickey....
Genuine Expedia guest review
Other trip Jun 29, 2015
Shuey
US
5.0 / 5Outstanding
"World class comfort, quality, and location"
Very accommodating staff, superb room and furnishings.
Genuine Expedia guest review
Other trip Jun 29, 2015
PC
US
5.0 / 5Outstanding
"superb hotal"
Wonderful location, superb staff and a very comfortable room
Genuine Expedia guest review
Other trip Jun 29, 2015
John
US
5.0 / 5Outstanding
"Absolutely New Yorks Finest."
Absolutely best experience of our lives!!! Hotel employees were amazing each and every one of them. We were so blessed the lord put us At the peninsula. Great staff amazin accommodations we were treated like stars.
Genuine Expedia guest review
Other trip Jun 26, 2015
martin
US
5.0 / 5Outstanding
Awesome experience and great staff. Nice location.
Genuine Expedia guest review
Other trip Jun 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing Hotel Experience"
Great hotel! First class experience! Staff was very friendly, accommodating and always available! Our room was spacious and had everything we needed. Workout facilites and spa were top notch! We will defintely stay here again!
Genuine Expedia guest review
Other trip Jun 19, 2015
Isabel
US
5.0 / 5Outstanding
Great location near many of NY's main attractions. Great rooftop bar!!! Room and bathroom especially large. Staff was very nice and helpful. Lobby area could use some updating but overall a nice hotel.
Genuine Expedia guest review
Other trip Jun 17, 2015
A Traveler
US
4.0 / 5Excellent
"Top NYC Hotels"
Having stayed at the Ritz and St. Regis and Mandarin Oriental many times, we thought we would try the Peninsula since it seems to be consistently rated among the premiere NYC hotels. It's beautiful, and we loved the dining room. It has all the comfort and luxury the competing hotels mentioned above have. HOWEVER, there were repeated glitches regarding the staff. Front desk was pleasant but seemed to find great difficulty in separating the bills for multiple rooms. Twice our rooms were not cleaned. We were told we had a Do Not Disturb on...which we did not. And on and on. I overall liked the hotel very much, but the Ritz' management needs to train the Peninsula's staff!
Genuine Expedia guest review
Other trip Jun 15, 2015
Ken
US
5.0 / 5Outstanding
"superior service"
Best service from check in to waiters! Everyone could not so enough for you. Great bar, and rooftop bar too. Quiet room, great room service and concierge. It's expensive but worth it.
Genuine Expedia guest review
Other trip Jun 8, 2015
Jeanne
US
5.0 / 5Outstanding
"Nice hotel within walking distance of sites to se."
Great place to stay. Friendly helpful staff and well maintained. Room was spacious and clean. We were very well taken care of.
Genuine Expedia guest review
Other trip Jun 8, 2015
barbara
US
5.0 / 5Outstanding
"Close to everything a shopper needs on 5th!"
Close to shopping Mecca. Great friendly staff. Clean. Checked us into room at 9am!!!!
Genuine Expedia guest review
Other trip Jun 7, 2015
jenny
US
5.0 / 5Outstanding
"I cannot wait to return."
My daughter and I had a wonderful experience staying here. The staff was very friendly and helpful. We dined in both Gotham Grill and The Clement and received wonderful food and service. We went for a drink at the roof top bar and were treated very well. The room was immaculate and the maid service was excellent. From the time we checked into the hotel to when we left for the airport, we were treated well by every single member of hotel staff. If you are looking for a great location, nice room, and wonderful service, The Peninsula is where you want to stay. I look forward to returning here soon.
Genuine Expedia guest review
Other trip Jun 6, 2015
Laurie
US
5.0 / 5Outstanding
"Peninsula"
The Peninsula is everything you expect in a five-star hotel. The staff is excellent and accommodating. I will go back!
Genuine Expedia guest review
Other trip Jun 2, 2015
Helen
US
3.0 / 5Good
"Great Location"
A beautiful hotel with nice staff in a neighborhood close to Central Park, Broadway, Times Square and restaurants. The spa as very nice. A few disappointments: The King bed was undersized and not very comfortable. the non-smoking floor reeked of cigarette smoke. Neighboring guests were very loud with thin walls. Still a nice hotel that I can recommend.
Genuine Expedia guest review
Other trip Jun 2, 2015
Kat
US
5.0 / 5Outstanding
"Luxurious oasis in frenetic Manhattan"
We spent 2 nights at the Peninsula for a quick NYC weekend stopover on our way back from a trip to Iceland. The hotel was outstanding. Beautiful rooms with all the details to perfection. The spa on the top 2 floors was a nice surprise as well- there is a sun deck, an indoor pool, the nicest hotel gym I've seen anywhere, and gentlemens and ladies spas which have steam rooms, dry saunas, and luxurious shower facilities. The location is right in the heart of midtown.
Genuine Expedia guest review
Other trip Jun 1, 2015
A Traveler
US
5.0 / 5Outstanding
"So good."
One of the best hotel experienced I've ever had. Everything was perfect. Especially the housekeeping.
Genuine Expedia guest review
Other trip May 31, 2015
Kevin
US
5.0 / 5Outstanding
"Excellent location"
Nice sundeck in downtown. The brunch at Clement restaurant was delicious.
Genuine Expedia guest review
Other trip May 27, 2015
AVG
US
5.0 / 5Outstanding
Wonderful. Getting a cab at the hotel is pretty challenging.
Genuine Expedia guest review
Other trip May 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Fantastic"
In a word superb. The facility and the staff were outstanding. Standouts are the pool and the restaurant. Sunday brunch is still etched in my mind. The attention to detail at The Peninsula is icing on the cake. For example a scrunchy included in the shower cap box. so smart.
Genuine Expedia guest review
Other trip May 19, 2015
Amy
US
5.0 / 5Outstanding
"Excellent location and great staff"
Stayed at this hotel for six nights with family. Location is one of the best in midtown, very convenient to fifth ave, subway and central park. The service at the hotel was outstanding and the hotel was impeccable. Staff was always accommodating and went above and beyond what was requested at anytime of the day. The rooms are larger than many other hotels in the area and the layout is excellent. We stayed in the executive junior suite that didn't have any view and faced the interior wall but we loved it because it was so quite and peaceful. Spa was also great.
Genuine Expedia guest review
Other trip May 18, 2015
A Traveler
US
3.0 / 5Good
"Good location in NYC."
Hotel is nicely located by Central Park, shopping and Time Square. Our experience at the hotel was mixed. We were woken out up at 7AM but extremely loud construction noise in front of our window. Turns out we were facing a roof with AC units and renovation were being down, loads of banging and welding. When I called to complain, I was first told that all rooms in my "price" range faced that way! However, we were eventually moved to a nicer room, on a lower level that still faced the construction. But fortunately, it was then the weekend. The staff followed up afterwards. As a Peninsula, we have stayed at their properties in LA and Asia and the NYC one is not up to the standard of their brand. The usual atttention to details was lacking. Travelling with a child, I was originally asked her name and age. But nothing "special" was ever provided for her. There are lots of great options in the same hotel class, and next time we will certainly explore.
Genuine Expedia guest review
Other trip May 17, 2015
Tired guest
US
5.0 / 5Outstanding
Wonderful hotel - only issue was too much air conditioning in room
Genuine Expedia guest review
Other trip May 16, 2015
A Traveler
US
3.0 / 5Good
"Great location but lacks up keeping"
This location is great but the service was not. In addition to the not so friendly bell cap and valet staff, our room was broken. The plugs in our room didn't work and we had asked them to fix it. They came and fixed it only to find it broken again the next day. Our privacy button was broken also which led to us being woken up several times each morning! I hope they can do some up keeping and this will once again be a go to hotel for me if I am in the area!
Genuine Expedia guest review
Other trip May 16, 2015
amanda
US
5.0 / 5Outstanding
Very nice location and beatiful hotel and very nice staff
Genuine Expedia guest review
Other trip May 11, 2015
A Traveler
US
5.0 / 5Outstanding
"FANTASTIC"
This hotel is top notch and first class, Service was impeccable.
Genuine Expedia guest review
Other trip May 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Quiet elegant hotel close to everything"
Beautiful hotel, great restaurant, close to shopping, theatre and Central Park.
Genuine Expedia guest review
Other trip May 11, 2015
lucy
US
5.0 / 5Outstanding
Amazing! A dream come true... The food was a bit expensive but other than that it was worth it! Definitely recommend
Genuine Expedia guest review
Other trip May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"No other place compares.."
The hotel definitely delivers as a 5 star hotel. Staff, accommodations...attention to every detail is thoughtfully planned and executed. You will not regret staying at the Peninsula. Instead, they deliver product and service... basically everything you see on the website...and then some!
Genuine Expedia guest review
Other trip Apr 28, 2015
Andrea
US
5.0 / 5Outstanding
"Excellent hotel near shopping and Central Park"
Room was very spacious and clean. Staff was top-notch...courteous, friendly and helpful. Very nice bathroom and bedding. Mattress was quite firm. And the extra money for a Grand Luxe room with a view was a bit wasted since the window ledge prevented us from seeing the streets below. Overall great experience and would happily return.
Genuine Expedia guest review
Other trip Apr 25, 2015
Mark
US
5.0 / 5Outstanding
"New York adventure"
I had always wanted to stay in a 5 star hotel so when I had the chance to come to New York City I did just that. The hotel was superb and the staff as wonderful as the hotel itself. The room was very beautiful and roomy. We had a room on the 15th floor with a very nice view of 5th avenue. Upon our arrival we were greeted with cupcakes and chocolate. This hotel is very pricey and the Clement was also but the dinner food was excellent. Our breakfast one day was not up to par because our eggs looked like a fry cook did them instead of a chef. The check in staff, especially Elise, was superb. Always ready to help and answer question on the area or places to eat. All the staff were the greatest always willing to help and be of service
Genuine Expedia guest review
Other trip Apr 20, 2015
Pat
US
4.0 / 5Excellent
"Perfect location in the heart of Manhattan."
The Peninsula NYC was just beautiful! We spent four days there. Our only complaint was the use of the "Privacy Please" button. It was either ignored or not working properly. Every morning we were awakened by the maid service no later than 8:00 am for three consecutive mornings. Other than the annoying doorbell ringing at the crack of dawn, perfect stay...
Genuine Expedia guest review
Other trip Apr 20, 2015
Donna
US
4.0 / 5Excellent
"Could have been less noisy for the price"
At these prices hotels.com should do a better job of negotiating for better rooms than just those on low floors facing the noisy street. It was not a high discount to warrant lack of sleep. Otherwise the hotel as nice and all other amenities were offered. Typically hotels.com bookings do not get newspapers and chocolates for example...
Genuine Hotels.com guest review
1 night business trip Apr 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Romantic getaway"
Had a wonderful stay. The hotel staff was friendly and helpful and very, very nice. The room was lovely and the location was wonderful. Will definitely stay there again!
Genuine Expedia guest review
Other trip Apr 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Best staff ever"
My Mom and I visited for a long girls weekend and could not have been better taken care of. Every staff member we spoke with was polite and helpful. This is also the quickest, most efficient staff I've ever encountered. If you asked for anything you got it almost immediately, and with a smile. It made my Mom and I feel truly pampered, which is meaningful because we can't afford to take vacations like this often. Housekeeping and room service were amazing. We're so happy we decided to stay at the Peninsula New York!
Genuine Expedia guest review
Other trip Apr 15, 2015
Jenn
US
4.0 / 5Excellent
"Perfect location in midtown ! Wonderful staff!"
Hotel staff are always top notch.. My only comment for improvement is to orient guests with more information in regard to hotel amenities, including restarants and the fabulous spa. I stay there often, so am aware, but that information isn't promptly shared as part of check in.
Genuine Expedia guest review
Other trip Apr 7, 2015
Linda
US
5.0 / 5Outstanding
Impeccable service, beautiful hotel, unbeatable location! My 18 year old son and I were treated like royalty at The Peninsula. Our 4 night stay at this hotel mafe our trip to NY unforgettable! Thank you Expedia!
Genuine Expedia guest review
Other trip Apr 4, 2015
Romi
US
4.0 / 5Excellent
"elegant hotel"
Hotel is very elegant. The attendees are eager to assert customers.
Genuine Expedia guest review
Other trip Apr 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Location"
Excellent location within walking distance to many major attractions and subway stops. Beautifully appointed hotel with lovely, comfortable rooms. Would stay here again!
Genuine Expedia guest review
Other trip Apr 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Luxury hotel convenient to everything!"
If you want to indulge yourself in a great hotel with friendly, expert, luxury service, then the Peninsula is for you. Minutes walk to supreme shopping and great restaurants, Central Park, Times Square and Rockefeller Plaza. Also convenient to subways! Our "urban getaway" for a long weekend could not have gone better, nor have we ever experienced better service. Will return to the Peninsula!!
Genuine Expedia guest review
Other trip Mar 31, 2015
Vince
US
5.0 / 5Outstanding
"Nice hotel close to everything"
Staff was wonderful hotel rooms were beautiful. The Peninsula made my daughters 13th Birthday very special!
Genuine Expedia guest review
Other trip Mar 30, 2015
Robert
US
5.0 / 5Outstanding
"Peninsula hotel NY city"
Very convenient to have a printer in the room. Staff came by to put a new ink & papers for the printer. We love it to scan & print work.
Genuine Expedia guest review
Other trip Mar 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Saturated with EXCELLENCE"
From the time your foot lands on the sidewalk in front of the hotel until the day you depart, you will encounter spectacular customer service that exudes excellence.
Genuine Expedia guest review
Other trip Mar 27, 2015
L.
US
5.0 / 5Outstanding
"Fabulous hotel with quiet elegance."
A treat to stay here. It's the true meaning of 5 star. I didn't want to leave.
Genuine Expedia guest review
Other trip Mar 25, 2015
seasoned travel
US
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