"Expected more for what you pay."
The hotel is very outdated. It looks and feels like a converted nursing home. The entrance is not very formal and the reception is tucked back in an awkward room. Inside the rooms; there are kitchens from the 70/80's, dingy carpet, dirty walls and the bed is rock hard and probably also from the 70's. This hotel should be in the <$60 per night category. […] I expected more for what I paid. Read moreGenuine Hotels.com guest review
"it was good"
Football gameGenuine Hotels.com guest review
"Close to airport"
We have stayed here before and like it's proximity to the Pittsburgh Airport and free parking. The only small beef I have with the facility is the lack of an ice machine in the whole complex. If you need ice, you have to ask the desk clerk to open up the pantry to get ice.Genuine Hotels.com guest review
"Get a sponge"
This hotel needs to hire more people for their janitorial staff. Every door in the place is scuffed and marked with black spots. It looks like they all need painted. There was a big cart of maintenance supplies outside the elevator that sat there for two days. The room was clean, but small.Genuine Hotels.com guest review
"Great place to rest up on your trip"
Enjoyed the comfort and cleanliness, breakfast, and atmosphere of this hotel. Worth staying!Genuine Expedia guest review
It's was a nice hotel suite was nice sized, room temp control was nice. Compilentry breakfast was ok. But if you're addicted to coffee like Iam an need a nice strong cup my advice is to bring a coffee maker. There personal coffee maker in the room are tiny an the coffee is very weak. Wish they had a little more to do in the hotel itself other than a […] tiny exercise room an small basketball court. But it's very close to shopping an restaurants. Over all we had a nice stay! Read moreGenuine Hotels.com guest review
"everything is ok"
the staffs are friendly and helpful, though the hotel is old.Genuine Expedia guest review
I needed a hotel in the area for a 7:30am flight and booked it on hotels.com. It was a little confusing to find - but I arrived late at night. It was the least expensive place that I could find with complimentary airport shuttle service. The gal that checked me in was fine - not over accommodating, but nice. The breakfast was OK. The food was over processed […] - they had eggs that were spongy, greasy sausage...but typical non-healthy breakfast food. I would stay there again for the price. Room was clean. Read moreGenuine Hotels.com guest review
Not bad, will differently stay again. Nice hotel in a nice area.Genuine Expedia guest review
"well off the Highway"
Nice quiet location . Best place to park if flying away for several days or weeks as they let you park for free......And close to the airport ...They offer a shuttle to and from Pittsburgh Int. Airport....There is a full size refrigerator and a two burner stove and microwave , sink and dishes available....Everything was nice and clean ....A large shopping […] center less than 2 miles away where I picked up a tool to fix a minor problem with my vehicle and groceries to cook myself a meal...A free newspaper and pastries for breakfast , what more could one want for a very reasonable price ? I saved over $200 in parking fees Read moreGenuine Expedia guest review
"Nice hotel for the value."
This hotel is perfect if you are looking for a decent place to stay at a decent price. I stayed overnight while in town for business. Staff was friendly. Room was comfortable. Nothing extravagant, but clean and it had a kitchenette. Would be great if I had needed to stay longer. Lots of good resturaunts and shopping right around the corner. I have to […] visit this area at least 3-4 times a year. I will definitely be back amd would recommend. Just keep in mind this is a value hotel, not this Ritz. Read moreGenuine Expedia guest review
Worn room. Basic. Obvious that Someone stole the painting from above the sofa.Genuine Expedia guest review
Extremely friendly staff, nice place to stay if you won't be in the hotel room muchGenuine Expedia guest review
"Good hotel if you don't expect too much!"
We stayed there for three nights. Overall room is not too bad consideraing fully furnished kichanettes. My main concern for lower rating is that unlike other hotels, you don't the room service unless you request it. Also sofa bed was not too comfortable for my daughter for three nights. Breakfast was good including hot waffle and egg patties.Genuine Expedia guest review
It's great being able to let your vehicle here while traveling via air for no charge and take a shuttle to the airport.LargeGenuine Expedia guest review
Monochromatic paint scheme, 90s fixtures and appliances, ants in room, sad breakfast (skipped it and went out instead). Bed was ok. Walls are thin and listened to party next door into the night.Genuine Expedia guest review
Nice comfortable room. Changed hands since last stay but still a nice reasonable roomGenuine Hotels.com guest review
"Comfortable clean room at a comfortable clean proc"
Pleasant atmosphere, clean room, free breakfast, kitchenettes, great deal!Genuine Expedia guest review
"Mainstay Suites Pittsburgh Airport"
We always stay here when we go on Vacation. Very close to the Airport. Not only do they provide a complimentary breakfast, but, also, a shuttle ride to & from the Airport. Will stay again in the Future.Genuine Expedia guest review
"Good for an overnight stay"
Hotel was easy to find with my gps. For the price you can't expect more. The front desk was very helpful. Had alot of stores and places to eat near by.Genuine Hotels.com guest review
"Our stay at the hotel was enjoyable."
Our over all experience at the hotel was nice except that the first lady receptionist that we encounter was not so cordial. But the staff arrived later were cordial and helpful.Genuine Expedia guest review
"Great Quite Hotel"
This hotel was very clean and the staff was great! I book my drivers here now and they also like this hotel. I was running so behind and didn't even arrive till after midnight during a snow storm here, and they were fast about checking me in and I even called ahead & said I was running late and they were very pleasant to deal with! Others should take […] note of this quaint hotel! Read moreGenuine Hotels.com guest review
"Old and needs help"
Both rooms smelled of stale smoke, there were lots of burn marks in the carpet, mismatched paint on the walls. The only update to the room was a nice TV and bed. The location of the hotel was convenient and price wasn't bad, so that's why i tried it.Genuine Hotels.com guest review
This was well priced and a great stay for reaching the Pittsburgh Airport for a 7:00am flight!Genuine Hotels.com guest review
They were not like most hotels I have been to, there was shampoo and hand soap at the sink, but it was previously used and there was none for the shower. There was a sofa bed, but you had to call for the sheets to be able to use it. They just didn't pay attention to details.Genuine Expedia guest review
"Would consider next time I'm in PIT"
My overall experience has been better than what I expected in all aspects: facilities, service, staff.Genuine Expedia guest review
"Hotel was close to airport.shittle was great"
Friendly check in clerk.informed me about shuttle service to sitportGenuine Expedia guest review
"Close to the airport"
I chose Mainstay after finding my regular place hiked their rates by $80 a night and no longer offered a $10 vehicle parking fee. No charge here for leaving my vehicle for a couple of weeks. I am a very light sleeper and the room heater fan regularly woke me up , the only real problem that I had. On the return trip I dialed down the thermostat and turned […] the heater off , end of problem. The room stayed cozy in spite of the 20 degree outside temp. The elevator was way quieter than most that I have heard late at night . Read moreGenuine Expedia guest review
Overnight stay. Convenient for us. Close to Pittsburgh Airport.Genuine Expedia guest review
The hotel staff was very accomondating, but the breakfast and coffee were not ready before we had to leave for the airport. Very dissapointing! The room was clean and comfortable, although the bathroom could have been cleaner. Overall, it was a pleasant nights stay. The airport shuttle was on time and the driver was very pleasant.Genuine Expedia guest review
"Friendly staff and close to PIT airport."
It was a good experience but parking was hard to find sometimes but excellent for the price. One thing stood out was the top of the fridge hadn't been cleaned in a month or two. Two positive things that happened was the receptionist was very friendly and courteous and also when I was eating my continental breakfast the gentleman that takes care of putting […] things away after breakfast hours literally waited patiently for us to get what we wanted before putting things away even though the breakfast hours were over by 10 mins. That was very kind of him. That's the definition of courteous and kindness. Excellent service, will be back next time I'm in Pittsburgh. Read moreGenuine Expedia guest review
"A good deal for the price."
The facility is adequate-somewhat dated. However, it is clean and safe. What it lacks in appearance, it makes up in staff. The people are informed, helpful and go beyond their duties to help the customers. I would stay there for the customer service.Genuine Expedia guest review
It has been awhile since I last stayed at this property. The overall condition, quality of staff and cleanliness had definitely declined since my last visit. I found it adequate at best and would most likely not return.Genuine Expedia guest review
"Would definitely go back here."
The best things about this place is the location, the fact that the rooms are suites, and there is a free airport shuttle. The property is a little shabby and the cleanliness wasn't quite up to my standards but it is convenient to dining, shopping, the freeways, and the airport. There is the typical hotel breakfast buffet.Genuine Hotels.com guest review
"A good deal when you are staying multiple nights."
This hotel caters to multi-day and long stay users, and they seemed to know many of the customers by name. I appreciated the shuttle to and from the airport (as well as other nearby locations if prearranged). The driver was friendly and accomodating. The young woman at the desk was very helpful in watching out for my luggage which the airlines had misrouted. […] She called me on my cell as soon as it arrived. The hotel had free Wi-Fi and a perfunctory breakfast (but I always appreciate not having to go out for coffee and something light). The rooms are comfortable and clean. Mine had a refrigerator and microwave as well as a two burner cooktop. The mattress was comfortable. The location was quiet. Main Stay is located near the Robinson Towne Center shopping area. I walked to part of the area as I needed a few items and my luggage had not arrived, but there were no sidewalks...it is a place designed for cars. As a runner, I was pleased to have the Montour trail literally below the hotel, but again, there was no sidewalk to access it, so I walked on the road to get there. I don't hold the hotel accountable for any of that, but area planners should consider sidewalks. It improves health & safety and prevents needless use of fossil fuels. Read moreGenuine Hotels.com guest review
We had a very comfortable stay. The hotel was in a convenient location to shopping and restaurants. I would definitely stay there againGenuine Hotels.com guest review
"My Stay @ The Mainstay Suites in Pittsburgh"
It was very quiet & comfortable. Relatively clean. Friendly staff. Very close to the Pittsburgh International Airport, in which, hotel provides shuttle service to & from the Airport. Also, offers a Continental Breakfast. We would stay here again in the future.Genuine Expedia guest review
"Simple, good value, CLEAN and friendly!"
I thought this place was great! I stayed here in transit home from a funeral and needed to sleep. The room was very quiet and the curtains blocked out all the sun.Genuine Hotels.com guest review
"great hotel for anyone"
The staff was very friendly and helpful,the van driver was very nice and the van to airport service was convenient.Genuine Expedia guest review
Good value for the money if you're a business traveler looking for a hotel near the airport. Lots of shopping and restaurants nearby. Showing signs of wear - hole in my carpet, for example. Free breakfast does not offer hot eggs or meat. Free WiFi speed was good.Genuine Expedia guest review
"do yourself a favor - Find another hotel"
Dog food on the floor appon arrival, 1/2 of the TV stations on the room provided list didnt work, bed was like sleeping on a rock, bath tub drain plug didnt work, so no bath for soaking.....reported all this at check in on Saturday, they dont have maintenance available until Monday!!Genuine Expedia guest review
"It was Okay"
The hotel is in decent condition and the room was adequate for our stay, but they had major confusion at the desk and gave us a room that people were already staying in, and our card they gave us opened their door, and then in the middle of the night someone had a key card for our room and was trying to get in.Genuine Hotels.com guest review
"Excellent service and hotel"
The custimer service was excellent! The patio and basketball courts were wonderful!Genuine Hotels.com guest review
Not bad just not clean to my standards, under the mattress was hair and stuff..Genuine Expedia guest review
The best part of our stay is the free parking that is available while we are out of town. I would recommend this hotel to anyone.Genuine Hotels.com guest review
beds were comfy, good jobGenuine Hotels.com guest review
This place is a filthy dump.Genuine Hotels.com guest review
i enjoyed my stay very comfortable , nice people an very professional at doing their job.Genuine Hotels.com guest review
Pour une nuit ça va. Par contre un lit double (mou) au lieu d'un Queen mais propre , un ameublement usé , des tapis tachés). La chambre de bain correcte, Le déjeuner très ordinaire.Genuine Hotels.com guest review
Pas de service de chambre (lits non faits et serviettes non remplacées) Confort tres moyen avec un vieux canapé Lits tres durs et oreillers plats Personnel assez sympa Assez proche de laeroport Assez calme mais ne vaut pas le prix demandéGenuine Expedia guest review
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