Mainstay Suites - Mount Pleasant

I HAVE NEVER STAYED AT A HOTEL WHERE YOU COULD NOT COMFORTABLY WALK AROUND HE BED. THE BED WAS JAMMED UP AGAINST THE WALL. THE ROOM SHOULD HAVE ARRANGED DIFFERENTLY. THIS IS MY ONLY COMPLAINT, BUT ENOUGH NOT TO USE THIS HOTEL AGAIN.

Genuine Hotels.com guest review

Hotel was dirty from the moment we stepped in room. Stains on carpet, shower dirty, stain on blanket and blood on pillow. Also, sofa bed matress about 1 inch thick, very uncomfortable! Contacted corporate but no response!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

For a suite the room was somewhat small and tight for two people. Bed had no room on both sides to walk around.

Genuine Hotels.com guest review

I stayed here before a wedding at the SC Aquarium. It was very easy to get around but there was quite a bit of road construction which made getting to the hotel a little challenging. The hotel was nice fro what it is. The room was clean but there was small amount of rust in the tub and the extra blanket had a cigarette burn. Otherwise the towels and […] sheets were very nice. Be warned, the "Queen" bed is actually a large double. Read more

Genuine Hotels.com guest review

My husband, 3 y/o grandson & myself stayed here and it is close to everything. Everywhere we went was within a 15 min drive. Beach access was a 5-10 min drive depending on traffic. If you're into crabbing and/or fishing the pier on Shem creek is nice. We caught plenty of crabs off of it. The staff at the hotel were all nice. Our room was clean upon […] entering. The room was a bit small but it was perfect for the three of us. We will be returning next year for another stay. Read more

Genuine Hotels.com guest review

Planning on staying here again, great location to the Markets, Beach and great food.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Upon a late checkin, our room was NOT cleaned properly. There was a dirty stool that had not been flushed, a dirty washcloth left on the bathroom counter, and a dirty bathroom floor. We were too tired to cause a fuss with the front desk. Room smelled very musty.

Genuine Expedia guest review

Nice location enjoyed my stay

Genuine Hotels.com guest review

I only stayed one night at this hotel because it was the only in the area with availability last minute. It was well worth the money. The room was beautiful, the staff was friendly, and everything was clean. I will stay at this hotel the next time I am in the area. The pictures on Expedia do not give the rooms justice. My husband felt like the room […] was a little small, but I think it was just the layout. For just the two of us, it was just right. If you have a family of four in the room with a queen bed and queen sleeper sofa, you will feel cramped. Read more

Genuine Expedia guest review

The pool could have been cleaner. It had sand in the bottom and bugs and leaves floating in it. Mosquitos were terrible. Incorrect information from the front desk was given to us regarding the trolley. It actually is transportation only and not a touring/history information tour. We were charged $42.50 for just a ride across the bridge. Apparently the […] trolley company was sold or reorganized or something per the trolley driver 3 wks ago. The information was given to the mainstay employees incorrectly. We do not hold the hotel responsible but they do need to be aware of the trolley info. We will be contacting the trolley company, better business bureau and chamber of commerce. The trolley also has painted on the side that it gives historical tours. All this to say the hotel employees need to be given the correct info to pass along to those staying there. We did enjoy our stay and all employees were very pleasant and helpful. Read more

Genuine Expedia guest review

The hotel was very nice for the price. It was clean and the staff were great. The only problem is the road construction going on around the hotel. The road signs are down and we had trouble locating the hotel. The road construction also made for some slow travel at times. I would definately stay again, after the road construction is finished.

Genuine Hotels.com guest review

Our understanding was that this was a one bedroom suite when in fact it was a single small room with a kitchen, bed and pull out sofa. It was nice and clean and the kitchen part would be nice if you had a need for it.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Althought it says non-smoking, all the rooms smelled so strongly of smoke I asked for a different room 3 times before realizing they all smelled like that. After about a day I smelled like that as did my clothes. The rooms are dingy and there has to be a better place out there than this. Good luck!

Genuine Hotels.com guest review

Stayed here several times with two other couples. Works well with the multiple bedrooms and bathrooms but, the air condition doesn't cool the bedrooms well enough. Would give a higher rating if not for the cooling problem.

Genuine Expedia guest review

We booked two days and left after one. I think that sums it up.

Genuine Hotels.com guest review

Ok, it is not a 5 star hotel but neither is the price. For the money and considering both the location and that I could fit a family of 6 into one room I would have to say that it was much better then you would expect. Except that I checked the reviews before hand and got what I expected or a little better. It was very clean. I mean the carpet wasn't […] new and there was a table leg that was bent but who cares. I wish the pillows were better but I have never had a pillow in a hotel that I liked. The suite was like an apartment with two seperate bedrooms, and a "greatroom" consisting of a livingroom plus a kitchen and small table. There was 3 TV's even. best yet it was between historical Chareslton and the beach so it made for a shorter drive then I have had in the past between the two. I will be back if the prices stay that low! Read more

Genuine Expedia guest review

Very satisfied.

Genuine Hotels.com guest review

I always stay at the Mainstay Hotel when traveling for business in Charleston. I have found they have the best rates in the area. I especially like the non smoking rooms and the fact that pets are never allowed. It must have been a busy weekend because the hallways and elevator were not as tidy as usual. I believe they were sold out and recovering from […] a busy weekend. Everyone is pleasant there and as always...there are no surprises. Read more

Genuine Hotels.com guest review

Great staff, they were very helpful with finding things in the area. The grandkids loved the pool and cardio room. The bonus was the wildlife right next to the hotel!

Genuine Hotels.com guest review

Clean room and grounds. Very quick across bridge to Charleston.

Genuine Hotels.com guest review

Reasonable price, good room, friendly helpful staff, good breakfast and evening snacks.

Genuine Hotels.com guest review

Clean,Great Location....No Problems...Well above average ''help'' from the front desk on everthing.Five days and five miles away from our [KY] high school base ball team,worked out much better than staying at their Motel....K& W from Kentucky

Genuine Hotels.com guest review

Well pleased with the staff,very helpful with local advise.Eager to make your stay enjoyable.Very pleased with the size of the room.

Genuine Expedia guest review

My third time here. Friendly staff, clean rooms, conveniently located, what more does a business traveler need. Reasonably priced and offers good value.

Genuine Hotels.com guest review

The Mainstay was a good choice because of the easy access arriving in Charleston as well as to points of interest in and around the city. Helpful, friendly personnel made my stay more enjoyable

Genuine Expedia guest review

Very nice hotel and the staff is friendly. Only downside was the bathroom...... It needed some renovation

Genuine Hotels.com guest review

Great place to stay. Not fancy, but well suited for a family of 5. Loved having separate bedrooms for the kids and having 2 bathrooms was great! Seth was very helpful and knowledgeable about restaurants and driving directions. Easy access to bridge leading into Charleston. Would stay again!

Genuine Hotels.com guest review

We stayed at this hotel to do a day of sightseeing in Historic Charleston. It was very convenient to the main highway, with easy access to almost any part of Charleston/Mt. Pleasant that we wanted to go. Hotel was clean, staff was friendly and helpful, and the rate was great. 2 moms and 4 kids stayed comfortably in a suite, with 2 BR, and a pull out […] couch. Would stay here again for the value. Read more

Genuine Hotels.com guest review

Liked everything about this stay. The hotel was very, very pleasant. Very easy to get to and go into the city from there.

Genuine Hotels.com guest review

For the $, clean & close 2 event.

Genuine Hotels.com guest review

close to charleston-staff very helpful. good accomodations for the price.

Genuine Expedia guest review

I had stayed at the Mainstay Hotel in the past and was pleasantly surprised. I originally stayed here due to the Hotels.com site and the favorable comments from other guests. The front desk is very friendly and they offer free food or snacks depending on the night. The fresh popped pop corn hit the spot after being out all day. Like any other hotel, […] there may be some minor items of repair, but the feedback cards are designed to help them serve their guests better. Will stay here again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I did not expect much, but the rooms were clean, comfortable, well designed, well-maintained, and the staff was friendly and helpful. The site was safe and secure, the breakfast was suitable, the appliances were quality brands. Decor was not upscale, but was pleasant. For the price we paid, the value was significantly better than other options and […] the suite was perfect for an extended stay. I will stay again and recommend. Read more

Genuine Hotels.com guest review

I had reviewed several hotels on hotels.com site. Of all the reviews, I was drawn to the Mainstay Hotel in Mt Pleasant. Not really sure of what I would find, but having a pretty good idea, I booked the hotel. I was pleasantly surprised by the accomodations, friendliness of staff and cleanliness. For the business traveler who is not spending a lot of […] time in the room, it was perfect. Would recommend the hotel and also recommend booking on hotels.com....great price and value. I am re visiting the Charleston area and have already booked the hotel. Great job. Read more

Genuine Hotels.com guest review

I've stayed in Mt Pleasant a few times before and for the money this is the best one. Nice location and very clean. On the downside, my room was much smaller than it looked on the Internet photos, but still nice.

Genuine Expedia guest review

The Mainstay Suites in Mount Pleasant, SC is a terrific deal, whether you book directly through them, or through HOTELS.com. The suites are large, fully equipped, and very roomy. For the price I paid, I couldn't get a Holiday Inn Express room in Mount Pleasant. The staff is great, the location is convenient, and the amenities can't be beat. I would […] highly recommend this hotel for anyone staying a night, or multiple nights if they have children. Separate bedrooms and bathrooms make ALL the difference. Not sure why this only rated Two Stars on Hotels.com...since I would rate this easily in the 4-5 Star range. Read more

Genuine Hotels.com guest review

Quite a nice little place near Charleston for half the price of being downtown. Clean and comfortable, would definitely go back

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel is very conveniently located - bridge access is right near hotel & the historic district is right over the bridge. Room was very clean. Was pleased to have gotten the 2 bedroom suite - very spacious. Great place to stay to save money from staying in the downtown historic district!

Genuine Hotels.com guest review

It was huge experience.! I want to go to charleston again too!

Genuine Expedia guest review

We made a last minute weekend trip to Charleston and decided to stay at this hotel upon reading some reviews. Location was great, front desk people were very nice and friendly. Room was set up weird and small. 2 adults, an 2 kids. we have stayed at many other hotels with adequate room where this hotel lacked room. We did use the pool on Saturday evening. […] i have never seen a hotel pool so narrow. I swear you could stand in the middle and spread your arms out and hit either side. overall, it was just alright Read more

Genuine Hotels.com guest review

Convenient location and clean. Friendly help but very tight spaces. Single queen suite with pull out sofa is very small. The bed was comfortable but the pull out sofa was rather narrow for my two teens. Very little extra space when the sofa is open. Not even any real space around the Queen bed. Wall right on one side and closet on other. Nice little […] kitchen area with good sized fridge. Very small pool and little room for eating the breakfast- which I will say was one of the weakest breakfast's of any of the chain hotels- yogurt, toast, hardboiled eggs, cereal and donuts/pastry- no fruit at all. Nothing hot. Would recommend for a couple but a family should get the larger suite. Nice little pond out back with lots of turtles. Read more

Genuine Hotels.com guest review