Mainstay Suites Pigeon Forge - Pigeon Forge

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Genuine Hotels.com guest review

The rooms were nice, but I had stayed at another Mainstay in Charleston and it was very undated, so I was a little disappointed. The breakfast was okay but little variety. The staff was not friendly except for the lady in the breakfast area.

Genuine Hotels.com guest review

Nice hotel, needs a second elevator - very large hotel for having one elevator and it also made a lot of noise when in use as if it was worn out and needed service

Genuine Hotels.com guest review

So glad we chose this hotel! Suites have plenty of space for my daughter's wheelchair and the rest of us- very nice to have the little kitchen and seating area in the room when you are in town for a few days. Good value for the price. Another reason the hotel is nice is that it is a bit removed from the Main Street and all of it's noise. The hotel is […] in a pretty little valley with a creek- much more peaceful than the other hotel locations. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

After remedying a mix up with our reservation we settled in to a 1 Queen Suite with sleeper sofa. Let me say the pros: very quiet neighborhood, doing renovations that will further improve the hotel, price was right, breakfast bar was above average with the normal breakfast items plus some extra hot items. We didn't eat anything but did walk through […] and check it out. The breakfast area is small so grab and go is probably best. Pool stayed open until midnight but was packed every night we were there so we only got to use it once. Easy to exit right on to the strip. Close to everything you'd want in PF. Staff went out of their way to accommodate all requests. Rooms were clean and seemed to be updated. Queen suite was perfect for two people but not so much when a 3rd sleeping on the fold out. The the sleeper sofa was anything but sleepable. Mattress in bedroom was very firm so keep that in mind. I didn't sleep well but my bf did. Overall nice stay. Read more

Genuine Hotels.com guest review

The hotel was very nice and clean, it was a little hot in the pool, but still very nice, even the stairwell was clean which most hotels are not, the only thing I found wrong was the elevator made a very loud noise, and my daughter would not get on it and we had to take the stairs all week.

Genuine Hotels.com guest review

Only complaints were the lady at check in was not friendly at all - Stood there 25 mins while she talked on the phone. Granted it was to someone trying to book a reservation, but she never even acknowledged me. Then she wasn't very friendly once she did start talking to me - second was that the wall were thin(could hear everything).

Genuine Hotels.com guest review

The price was right and was to everything we need.

Genuine Hotels.com guest review

Our room was very clean - surprised at the large kitchen area (I was just expecting a fridge & microwave). Our refrigerator did not work, but I never called the desk about it, so no complaints. The kids loved the pool, private balcony and breakfast. Bring your own creamer if you don't like the powder stuff! Close to everything. We were very pleased […] with this last-minute reservation. Read more

Genuine Hotels.com guest review

Everything was nice and clean. Staff ready to meet our needs. Indoor pool very small for such a large capacity hotel. Not much area for kids to swim when crowded. Overall stay was pleasant. We would stay again.

Genuine Hotels.com guest review

Our stay was nice. The only thing was on our second day there our cards to enter our room didn't work. Had to go downstairs so they could activate them.

Genuine Hotels.com guest review

Very nice hotel. One of the best breakfast bars I have ever encountered at at a hotel. Most have just pastries and coffee. My Grandsons were impressed with the bear shaped waffles. The breakfast staff were very helpful and friendly. We will definitely stay here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice suite. Would stay there again. Great place to host a conference. We had 75 folks that all stayed at the hotel. A/V resources for our meetings were good. Pool and Hot Tub area was nice. Overall great experience.

Genuine Hotels.com guest review

Clean room Spacious room Long wait checking in No towels in pool area Hot tub (Spa) was cold

Genuine Expedia guest review

Our family was very pleased with our stay here. We got this hotel at a good rate! We visited Pigeon Forge the day after Christmas so it was really busy! The breakfast was good the only problem is there wasn't many seats available to eat. We have small children so bringing food to the room was not an option! lol! Our room was very clean, the front desk […] employees extra nice, breakfast good. I would highly recommend this hotel to anyone & especially if you get a great rate like we did! Read more

Genuine Hotels.com guest review

We had 10 family members in 2 suites and it was comfortable and the rooms where really nice !!! They were clean and the beds where great !! Slept well !!! Would def. Stay there again !!

Genuine Hotels.com guest review

Loved the location.

Genuine Hotels.com guest review

the hotel was a little of the beaten path and with so many visitors on this particular weekend it was a good thing. We had peace and quiet in this location; that would have not been possible closer to the main road. The room was clean, neat and cozy; it had a great little kitchen.

Genuine Hotels.com guest review

Love the location. Everything was clean and comfortable. The valley was so pretty. I wished we had more time to just stay at the hotel.

Genuine Hotels.com guest review

Enjoyed the stay very much. The hotel staff was very courteous and friendly....especially ALICE! She was very helpful and most pleasant.

Genuine Hotels.com guest review

Room was great and very clean but the people up stairs or in the hall way was very loud slamming doors and running around. I called the front desk and it still continued for about half an hour and it was about 11:30 at night pretty hard to sleep that wa

Genuine Hotels.com guest review

Certainly not worth the price. Breakfast was ok, nothing special. Room was just ok. Fixtures on the wall in the bathroom were ready to fall off. Old TV. Air conditioner worked but appearance was not good. Mattresses had cover over them & the zipper on both beds were broke. Zipper was only @ the end so I was unable to check mattresses.

Genuine Hotels.com guest review

We really enjoyed our stay, good location but off main drag. Only real draw backs were uncomfortable mattress on both beds and the 11:00 pm out- door pool rule was not enforced, so we could hear shouting, etc. from people playing in outdoor pool until after mid-night. (This only happened a couple of nights, but it was still annoying.) Everything else […] was good though, liked the lazy river and full kitchen. Read more

Genuine Hotels.com guest review

It was exactly what it was advertised to be. The rooms were clean, the beds were comfortable, the staff was helpful, it was off the main drag which was nice, the pool was great and stayed open til 11pm, close to Dollywood, had a full kitchen. We would definitely stay there again.

Genuine Hotels.com guest review

We were very happy with our stay and plan on staying there again in the future. They are in the right spot to be close and just far enough away from the strip. I would recommend this hotel to anyone who plans on visiting the area

Genuine Hotels.com guest review

It was a nice hotel. A little ways off the main road. Nice pool and outdoor pool area. Breakfast was average. Beds were comfortable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had an amazing time at Maintain Suites. We were a family of five and I highly recommend for any of my family and friends to stay there. Jewel Hickey was great at customer service and was very helpful with any needs we had. Jewel went above and beyond our request. We will definetly be back!

Genuine Expedia guest review

We enjoyed having an oversized hotel room with a full fridge and small kitchen area. Between the free breakfast and being able to keep food in the fridge, we saved a lot of money. Kids loved all the pools! Great for all aged kids from toddlers to teenagers!

Genuine Hotels.com guest review

Great overall visit, located on a side street away from the busy traffic from the main strip. Very clean and peaceful.

Genuine Hotels.com guest review

Surpassed my thoughts of what this hotel was going to be like and exceeded it.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was very satisfied with my stay at this hotel. My family and I had plenty of room and the hotel was clean with nice clean rooms. I will be using this hotel again in the future when I visit Pigeon Forge again.

Genuine Hotels.com guest review

very pleasant , we would definately stay there again

Genuine Expedia guest review

The rooms, the views, the food, the pools, everything @ this hotel was great! Far enough away from hustle and bustle, yet close enough to all the shops, Dollywood, shows etc. Employees helpful and pretty nice. We will book again! Thanks

Genuine Hotels.com guest review

only thing I did not like was having to call each day and request room maintenance, (clean linens-ex. towels)

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Need more tables for breakfast to sit at or at least some trays to carry your food back to your room. It's hard to carry your food and drink back up to your room on an elevator.

Genuine Hotels.com guest review

Front desk was told about fold out bed being broken in our room and they failed to do anything about it , and the lobby computer was as slow as a snail.But the hotel was ok at that price,

Genuine Expedia guest review

Very nice place to stay. Staff was very knowledgable and friendly. The breakfast was awesome! Would recommend this place to everyone!

Genuine Hotels.com guest review

My three girls my sister and I stayed March 10th thru March 14th. We loved the hotel!!! It's awesome!!! We will always still here when we return to Pigeon Forge!!! Thank y'all so much!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very nice,nice indoor pool nice clean room good beds ,ok continental breakfast thought I saw eggs on pix but there were no eggs there were pancakes and biscuits and gravy though. front desk not too helpful

Genuine Hotels.com guest review

All I can say is excellent

Genuine Hotels.com guest review

This was a nice hotel, great location and the room was much bigger than I anticipated. It had a stove, fridge and microwave. The only problem was the room smelled not fresh. After purchasing some cleaning products, it was better. Would stay again.

Genuine Hotels.com guest review