"Need better customer service"
All was ok until we were eating breakfast and my 11 year old daughter spilled a cup of coffee. My wife immediately told the front desk attendant and when he walked over he showed his irritation by telling us how hard the fabric on the already stained chairs was hard to clean. He stood there telling us this trying to make us feel guilty for my little […] girl spilling her drink. I have never been treated so rudely at a hotel in my life. I will never stay here again which is a shame because it really was a decent little place with a nice little pool. Read moreGenuine Hotels.com guest review
"Good night stay only minor issues."
Overall our stay was good. Several things to keep in mind. The breakfast was all carbohydrate loaded. I am diabetic so some hardboiled eggs would have been a nice thing to see. They are easy and would present a diabetic an option that would not immediately cause the blood sugar to rise. Everything was clean; our only issue was the ceiling in the bathroom […] had a small patch of black mold. Obviously this is a problem and can grow into a bigger problem if not tended to. Pool was nice, Employees were nice and helpful. Read moreGenuine Hotels.com guest review
Nice place. Plumbing needs a little work. But was repaired, and all went well afterwards.Genuine Hotels.com guest review
I would stay there again, it was comfortableGenuine Hotels.com guest review
"ok for pricel but not Baymont quality"
Hotel was undergoing landscape improvements and looked closed. Room was dirty and refrigerator still had items in it from previous users. Room was comfortable and hotel was quiet. No real amenities available.Genuine Hotels.com guest review
"Can't judge a book by its cover!"
When we first drove up to the motel, I was questioning whether to stay! The exterior landscaping is sad, to say the least, and some thorough updating is needed. I assume they are fixing up the interior first as the hallways are freshly painted, our room was very clean with comfortable bedding, quiet AC unit, flat screen TV, frig and microwave. The breakfast […] was quite adequate too. We did not use the indoor pool but it seemed to be in good order. Check in was quick and easy plus friendly staff. Read moreGenuine Hotels.com guest review
"It was late and we did not have a lot of choices"
Room was dirty. Carpets were dirty. Outside and inside of hotel was poorly maintained.Genuine Hotels.com guest review
I had an extended stay of nearly two weeks at the Baymont in Warrenton. Overall the service was good. Every day (aside from the last day for some reason) the room was cleaned and bedding changed/new towels exchanged. The fridge was broken though, so it was used as a freezer or didn't work at all. The hallways had a very distinct smell of curry, but […] the room was fine. There were smoking rooms, however I did not notice any scent of smoke. The bed was comfy, the wifi was adequate and the range of channels was sufficient enough to keep me entertained (however no sleep options for the tv). Freeway access is less than a 2 minute drive as well. Overall I would recommend this hotel, whether it be one night, or an extended stay. Read moreGenuine Hotels.com guest review
Doesn't look so awesome outside, but inside is nice. Breakfast closes too early.Genuine Expedia guest review
"This is the place!"
If you want a comfortable room with friendly staff and fast Internet, this is the place. Plenty of parking, convenient location, plenty of food choices nearby. Great view. It was everything I was looking for.Genuine Hotels.com guest review
"My stay at Baymont"
Me and my 11 year old daughter went to stay at Baymont. They put us on the floor with a wedding party and they kept us awake all night. The door to our room was broken and we had trouble getting back into our room. It wasn't a pleasant stayGenuine Hotels.com guest review
Comfortable nights stayGenuine Hotels.com guest review
"One Night Stay"
While this hotel was fairly comfortable, you could tell that they tried hard to save money by not giving any extra amenities. Breakfast was limited, without much for someone trying to watch their carbs, powdered creamer (yuck) for the coffee, no laundry bag provided for dirty clothes and no conditioner. Of course none of these were deal breakers. It […] was interesting that the pool was rented to the public while we were there. Read moreGenuine Hotels.com guest review
"Great place to stop between St. Louis and Kansas C"
Stopped here for a night while traveling. Price was much better than staying in St Louis. Evening and morning staff were friendly. Lobby was clean. We didn't use the pool but the area looked clean and orderly. Hallways and stairwells well kept. Our room was fine. Flat panel tv, microwave and mini fridge, and safe in the room. The only thing wrong with […] the room is that the full length mirror on the bathroom door had been removed at one point, and the tub drain stop had been removed. Waffles, muffins, cereal for breakfast were fine. This is our go to stop now. Read moreGenuine Hotels.com guest review
Tried saving a little money so booked here , first off our non smoking room smelled like smoke , then take the kids to the pool and its packed with local kids having a birthday party, so waited a while went back kids got to swim for 20 min the another birthday party , it sucked we won't stay there again !!Genuine Hotels.com guest review
I am no stranger to hotel rooms, as I travel often. This location was recently converted in to a Baymont from perhaps a Super8(?), but they make it work. 2 things I didn't like about my stay: #1 was the fact that it is literally a stones throw from the interstate. I was on the opposite side of the interstate, and I could still hear semi trucks roaring […] down the road. #2 There was still a empty case of beer in the closet. Kinda gross, but I suppose it could be worse... Read moreGenuine Hotels.com guest review
"not at good as posted"
I was expecting a 4 star establishment, I did not get that. Even the breakfast was below grade.Genuine Hotels.com guest review
"Room was not completely cleaned"
Check in was easy, however once I entered my room there were things missing and dirty. I needed to call the front desk and have them bring me soap and shampoo because these items were missing from the room. As well, two of the hand towels were folded to conceal make-up stains on the inside of the towel. The walls were very thin, allowing me to hear […] the guest next to me cough all night. The window covering was not large enough, letting light into the eastward facing room no matter how they were positioned. Finally, the free breakfast offered was little more than two types of cereal, a loaf of bread, and a package of bagels. Read moreGenuine Hotels.com guest review
The room seemed at first to be a good value. Then it was noticed that the room door was kind of loose. Then we realized that the striker plate that the latch engages had been removed. When we asked about it we were told that the door was out of adjustment, so they removed them on several rooms. So instead of making necessary adjustments to the doors, […] as is normal, they did it the lazy way, and removed pieces, which compromises security. Then the safe wasn't usable because the previous owner took the keys with him, according to the attendant. Read moreGenuine Expedia guest review
The hotel was quiet, bathroom was small and barely adequate (did have a toilet and tub/shower) very small. The beds were comfortable, the room was crowded, it was not built to accommodate 2 queen beds.Genuine Expedia guest review
Great nights sleep. Great breakfast. Very polite employees. I will stay here again the next time I am near Warrenton, MO.Genuine Hotels.com guest review
Check-in was friendly. We were 3 couples with king bed reservations. They had overbooked by one, so we were given a suite. The suite smelled bad, I think, because it had not been used for a while and was musty. And even though the 2 couples with king beds had a small refrigerator and clock by the bed, we had neither. Also, the breakfast area was small […] -- only 4 tables, and the breakfast was the usual. There must only be one person on duty in the front. In the evening, even though we called about the frig and clock, we got no response. When my husband went down, she was on facebook on the computer. Later, she was on her cell phone outside. Conversely, in the morning, the poor girl was trying to answer questions at the desk, as well as refill all the breakfast items. She was running back and forth. As I was getting tea in the morning, a spider was crawling up the wall! One good thing. The shower was nice! Read moreGenuine Expedia guest review
"Good hotel just outside St Louis."
We spent one night here on our return from visiting our son at Mizzou, in Columbia. Nice hotel. Very quiet no road noise. A bit down the side road to the right after exiting the interstate. Saw the sign from the road so knew where it was. Great mattresses. AC worked a plus as the previous nights hotel's was not working. Did not have the room that was […] promised, but we were happy with the substitution. Did not eat breakfast at the hotel. Looked like standard hotel fare packaged muffins and bagels. There was no hot water at 6 for tea. However we had a good breakfast right next door with 10% off at the Dennny's. Read moreGenuine Expedia guest review
The room was clean enough and comfortable. We only spent a short time in the room itself. Breakfast was adequate. Front desk person friendly enough. At checkin, we helped ourselves to really BAD coffee. Tasted as though it had been sitting there for days. Coffee definitely needs improving; even at breakfast it sucked. Was very concerned about security […] as NONE of the outside doors were secured. They were designed to open only with a keycard, but every outside door we used opened easily without a card. Just pull the handle and you're in Read moreGenuine Hotels.com guest review
"Would stay again."
Liked it enough to extend an extra night rather than gamble on another property. Wall unit for A/C so a little noisy but normal for this type room. Great water pressure for shower.Genuine Hotels.com guest review
We have stayed in many Baymont Hotels. This location is disgusting. Very dirty and smelly. I was shocked at the condition of the hallway and rooms. One bed had a big burnt hole in the bedspread. Glad I had Lysol in my travel bag to deodorize the room.Genuine Expedia guest review
"Stayed one night everything was perfect."
Great experience, I had no issues. Staff was friendly. Room was clean and cool, I would not hesitate to return.Genuine Expedia guest review
it was great would stay again A++++++++++++++++++++++++++++++Genuine Hotels.com guest review
"Good basic hotel"
This hotel was very good for a clean, basic, no-frills hotel. The pool was nice and the breakfast in the morning was good (self-made waffles, biscuits and gravy and breads and cereals. Our only issues were that the room was a little warm when we got there and took a while to cool off and the mini-fridge in the room wasn't very cold.Genuine Hotels.com guest review
OK, except stains on bedding and leaky faucet, pop machine didn't workGenuine Hotels.com guest review
"Good location, not noisy."
The management was very nice and hospitable. I enjoyed talking with them, they were very helpful with information about the area. The hotel was very clean, the pool area was nice and well kept. Breakfast was quite good with a nice variety of options. My only problem was that they don't tell you that the electrical switch (light switch) just inside the […] door does not control any lights. It controls the outlet that the refrigerator and microwave are plugged into. So if you turn it off, you are turning the power off to those items. Other than that our stay was very pleasant. The rates were quite reasonable. The ice machine worked well and was away from the rooms so that you didn't hear it. Denny's was next door, and there were many dining options within a short drive. I'd stay again. Read moreGenuine Hotels.com guest review
Nice priced hotel. Good for budget family trip.Genuine Hotels.com guest review
Easygoing hotel. Not great and not bad. Good place for a stop over. I like that they are pet friendly too.Genuine Expedia guest review
Very big rooms, which include a refrigerator and a safe. Indoor swimming pool and spa and a great decent breakfast selection. Beds are very comfortable with very good pillows. Also includes free high speed wi-fi. Hotel is conveniently located next to interstate, Walmart and a variety of restaurants. I would highly recommend this hotel to others.Genuine Hotels.com guest review
"Exceeded expectations for value and service"
The room was very clean and the service at the counter was exceptional from both shifts. Our actual event was in Hermann which was a 40 minute drive but that wasn't the hotels fault. There were plenty of stores and restaurants around the hotel including a Denny's almost in the parking lot. It also has an AutoZone just up the street which came in ha […] ndy. Read moreGenuine Hotels.com guest review
clean and right price. breakfast a liitle lackingGenuine Hotels.com guest review
"Not worth the trip...."
We stayed at Baymont and anticipated swimming in the pool during our downtime but the heater was broke. Was woken up by housekeeping. The whole building smelled of Indian food. The best part was the Dennys across the way. Sheets and bedding was dirty or stained.Genuine Hotels.com guest review
"a little disappointed"
indoor pool area was not heated. Breakfast area dirty and food quality poor.Genuine Expedia guest review
stayed here in summer on our way through and hot tub was broken. Stayed again now (dec) hot tub still broken.Genuine Hotels.com guest review
Great room for the price, would definitely stay there again.Genuine Expedia guest review
"Great Hotel Experience"
My family and I were very pleased with the quality of our experience. The only trouble we had was the Wi-Fi. I don't know if there was a problem or if it just didn't work correctly, but my husband could never connect to the hotel's Wi-Fi. That's the only trouble. The pool was relatively warm, which was warmer than previous hotel stays with indoor p […] ools. Read moreGenuine Expedia guest review
The room and hallway smelled like smoke. The fist floor hallway smelled like noodles, there were glad plug ins in the hallway trying to mask the smell. We don't plan on going back again.Genuine Hotels.com guest review
The hotel was clean and courteous staff.Genuine Hotels.com guest review
Room was comfortable with microwave and refridgarator and safe in the room. The lightcover in the bathroom was broken and taped back together. Had a spider by the sink- dead. When the upstairs people checked in late at night- we heard downstairs them walking across the room and getting up and down during the night. Breakfast consisted of frozen biscuits […] with note of how long to put in microwave for, gravy, donuts, 3 kinds of cereal, 1 kind of milk, muffins- 1 type and dry bread. Functional but not anything that I would want to pay extra for. It needs work!! The outlet mall has only 2-3 stores that aren't out of business. Denny's is next door- good food. Several fast food places to eat but not walking distance. There is a movie house across the street. Walmart about a mile away. Read moreGenuine Hotels.com guest review
Room was Great..very clean! Request for more towels right away. Able to use a printer in lobby. Wish we would have brought suits nice pool. Close to shopping and drugstore. Denny's next door. Would definitely stay again.Genuine Expedia guest review
Pool hot tub doesn't work right, low water, tiles missing, near other refinishing. Room not real clean, or bathroom; but plenty of air freshner. Spent time in the lobby and heard several complaints from guest regarding cleanliness and room heating.Genuine Expedia guest review
Very nice, clean, friendly and low priced. Very happyGenuine Hotels.com guest review
"Needs some serious renovations & cleaning supplies"
Both the hotel and our room itself were very run-down and not very clean. Wouldn't stay there agin!Genuine Hotels.com guest review
it was good. nice pool. breakfast ok.Genuine Hotels.com guest review
Great deal for the price. Very nice staff, got early check-in with no fuss, nice pool and hot tub. Breakfast included and all for about half of Holiday Inn Express! Right off the highway and near places to eat and shop.Genuine Hotels.com guest review
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