When arriving late around 12:30am, I went into the lobby where there was no one there to check me in. I walked around looking for the attendant but found no one. I called the hotel number which only rang in empty lobby. Another person with a room came in and we waited. After 15 minutes I called the 1-800 number. The operator tried the hotel number and […] told me they would relocate me to a different hotel. After waiting a total of 25 minutes the attendant showed up. Instead of apologizing he rudely barked, "Your name!" If it weren't almost 1am I would have left right than. As I was getting my bags out of my car I heard the attendant screaming at the man who was waiting as well. I have never experienced such horrible service. Read moreGenuine Hotels.com guest review
"Friendly and fun"
I had a delightful stay at the Baymont Suites in Metropolis. The staff was very friendly and went out of their way to make sure I had a convenient room for me and my dog. The security lights were an added plus as I had to go out in the middle of the night to let the dog out. Great place to stay.Genuine Hotels.com guest review
"Hard to find"
The hotel was fine. it is older and right next to a casino. Found however, it was very difficult to find based on the information given.Genuine Hotels.com guest review
i booked 2 non smokin suites n as soon as u walked into the hall all u could smell was cigarette smoke due 2 my allergies n my dads copd medical condition we had 2 return the keys n didnt stay there i had 2 go book 2 more rooms at another hotel n just lost my $200 at this particular hotel if u all need the confirmation numbers i can get those 4 u but […] i was very dissatisfied with baymont in metroplis Read moreGenuine Hotels.com guest review
"Great clean place to stay for the money"
Wife and I stayed 3 nights to attend a family reunion in nearby KY. Room was clean, a/c nice and cold. Superman museum was right nearby. Walls seemed thin and the tub didn't drain well but overall a great value.Genuine Hotels.com guest review
Awesome rate clean rooms with comfortable beds. The continental breakfast could use improvement they had bagels but no cream cheese nor butter pastry we a bit on the dry side...We will return in the near future. We travel from Nashville Tennessee to metropolis about every 4 months.Genuine Hotels.com guest review
"The 2nd most horrible hotel I have ever stayed at."
Location was lousy, carpets filthy, halls not properly lit, I was even nervous going out my door. I will never go back.Genuine Hotels.com guest review
When we arrived everything seemed fine for the price we paid. However, once we got our things to take our stuff to the room, we found that someone was already in the room. When we went to the front desk to inquire their excuse was that it must be that an employee pulled the key and put their things in there. The lady at the desk said she apologized […] and that she showed the room to be empty. She said she was going to go lock out the room to see what happened. She then gave us the key to another room which downgraded us from 2 queens to 2 full beds and no pull out couch. We then had to climb 2 flights of stairs with our luggage due to no elevator. Continental breakfast left a lot to be desired. Read moreGenuine Hotels.com guest review
"quiet and clean"
This is a nice hotel - especially for the money. Check out is at noon - so you don't have to hurry.Genuine Hotels.com guest review
Floor wasn't vacuumed and my dogs were getting all kinds of treats :( One of the security doors to the building was broken and unable to latch. Proximity to Harrah's Casino is AWESOME!!!!Genuine Hotels.com guest review
What a nice place will plan around this any time I am in the area to stay againGenuine Hotels.com guest review
"Central location for day trips"
Overall decent place for the priceGenuine Hotels.com guest review
"It took five hours for the hotel room to cool down"
For the little bit of extra money it would be worth it to spend night somewhere else.Genuine Expedia guest review
"Good hotel for price and location"
For the price and location it's a good hotel. The rooms are a little dated and could use some updating. I wish the room had more outlets but that's probably a problem with a lot of hotels that are a few years old now that we travel with phones, iPads, etc. that need to be plugged in. The room was quiet. The hotel is clean. The pool area is nice and […] clean. The hotel staff is friendly and helpful. The breakfast buffet is probably on par with other hotels in this range--nothing great, but adequate. And the staff was attentive to keeping the area cleaned up and stocked. Read moreGenuine Expedia guest review
The room doors slammed about once every hour from Midnight to 6 am. What happened to quiet time? The staff could hear it, but said nothing!Genuine Expedia guest review
"Good for an overnight."
It was good for an overnight stay . The hot tub was cold and so was the room with the swimming pool. The water in the pool was warm.Genuine Hotels.com guest review
The first time we stayed here the room was ok. This time the room was dirty. I found an old poorest by the bed. None of the plugs worked except for the one over the sink. There were cig burns on the blanket.Genuine Expedia guest review
GoodGenuine Hotels.com guest review
"For price and location this is a good hotel."
This is a nice hotel. The room was very clean and staff very friendly. Need was very comfy. It's an older motel but it's close to casino you can walk to it.Genuine Expedia guest review
Room was clean and for the most part quiet. Staff was okay. Didn't like the fact Ihad to l leave a copy of my credit card at front deskGenuine Hotels.com guest review
Great location for overnight stay and play time at the casino. Only bad thing was the road construction.Genuine Hotels.com guest review
"close to harrahs"
The first room we were in was nasty , no sheets hadn't ben cleaned.We were quicly given another room /suite,an upgrade,and it was fine,clean and well maintained.The clerk done an excellent job handling this situation. it still should have never happened.Genuine Hotels.com guest review
Overall the hotel was nice and we would have enjoyed it had it not been for the hunters that were staying there. They were up VERY early and all we heard were voices and doors banging!!!! We were right next to one of the exits so it made the noise even worse. Needless to say, we were up at 4am. Nothing wrong with the hotel though, we found it clean […] and comfortable. Just didn't sleep much...... Read moreGenuine Expedia guest review
Road construction made it difficult to get to the hotel.Genuine Hotels.com guest review
It was horrible...I traveled there for a funeral, did not get the bereavement rate because I booked through hotels.com rather than through the hotel directly. I booked the suite that had the jetted tub, it didn't work, couldn't use the pool as it was raining outside, couldn't get on the internet, called tech support from the room and they couldn't even […] hear me on the phone....it was horrible on top of having to attend a funeral the next day! Read moreGenuine Hotels.com guest review
The room was very comfortable. Enjoyed our stay!Genuine Hotels.com guest review
The service was great! The staff was real friendly but the room was incredibly discusting! Yellow stains on the walls, stuff splattered in the painting behind the bed, the hallway wreaked of cigarettes, and the alarmclock was completely covered in filth! It hasn't been wiped down in a looooong time. The hotel would have gotten 4 or maybe even 5 stars […] if they would give the rooms a deap clean one in awhile. Read moreGenuine Hotels.com guest review
We had to stay in a different room the third night. They worked really hard getting it ready for us early but they obviously haven't deep cleaned the room in a long time. It was a smoking room and there was yellow stuff dripping down the walls and stuff splattered on the painting behind the bed. And even the alarm clock was disgusting. The service was […] great just the cleanliness was horrible Read moreGenuine Hotels.com guest review
"Smoking and Towels"
This particular hotel needs to get a better understanding of the term non smoking. We were placed on a "non smoking" floor which was apparently a smoking floor! The smoking went on for quite sometime on the "non smoking" floor and had gotten so bad that there was a haze of smoke in the hallway which then filled our room. Top it all off.... It took us […] over an hour to reach the front desk about the smoking issue. In the meantime we stuffed a sheet under the door to try and stop the smoke from entering the room. By the time the front desk got the matter under control it was 1:00 am in the morning and we a had a huge business meeting the same day. Maybe it's me but one towel in the shower doesn't work when two people are sharing a room. Instead of attempting to contact the front desk..... I went down and got some towels from the attendant. Read moreGenuine Hotels.com guest review
"Great Place To Stay!"
The satff was very friendly, the room was clean, the area was very quiet-which I appreciated because I had travelled for several hours! It is very easy to get to off the Interstate and only a few blocks from downtown Metropolis. I left a special pillow behind and when I called they saved it for me to pick up on my return trip. The free breakfast was […] a nice way to start the day, too! Next time I visit I will stay again and utilize the hot tub and indoor pool. Read moreGenuine Hotels.com guest review
"Perfect for a one night stay"
The room was dated but the bed was super comfy. The bathroom needed a little repair. The free continental breakfast was priced right.but it meet our needs.Genuine Expedia guest review
They sold out of the room I reserved but they made up for it by upgrading me. Front desk was wonderful. Room was very comfortable. Could have been cleaned better, found an open shampoo in the shower, but overall was very nice.Genuine Expedia guest review
"Nice hotel in quiet friendly community"
The Baymont Inn in Metropolis, IL was a nice motel in a quiet and friendly community. All the people we encountered were very friendly and helpful. We enjoyed our stay and visiting the casino and the antique shops. A good place to go for a quiet and relaxing time.Genuine Expedia guest review
"close to casino"
I found the staff friendly and the rooms comfortably the breakfast is ok compare to other hotels the casino is in walking distance and its location is walking distance to the downtown area where superman isGenuine Hotels.com guest review
"Not my first choice.....But worth the $$"
This hotel is nice we have stayed here before. It was not our first choice but since we have service dogs and were denied a room at Harrah's Casino in Metropolis, IL this was our best option. It is within walking distance to the casino and reasonably priced. I would recommend this hotel to my friends though it isn't the fanciest option.Genuine Expedia guest review
"need new matresses,"
If your there to gamble and not going to stay in room much then ok.Genuine Expedia guest review
Could have more of a breAkfastGenuine Hotels.com guest review
Great price for the value. I was glad I picked this hotel over the others. Room was clean and the service was good.Genuine Hotels.com guest review
Room was clean but sheets and "blankets" sucked and the room was almost humid the air felt wet and it was just not enjoyable. We just wanted to get out of there.Genuine Expedia guest review
"More than acceptable."
Great location right next to the casino and river. However, they stopped breakfast at 9 on a weekday. Hard to get the whole family moving by that time while on vacation.Genuine Expedia guest review
"Okay for the price"
Hotel was adequate for a one night stay. Room had a musty smell but appeared to be clean. Room had an old tube style television that worked intermittently. Didn't use the pool but it looked clean. Breakfast was okay. I was a little nervous about leaving my vehicle in the parking lot because of the location of the hotel. All-in-all, the hotel was good […] for one night. Read moreGenuine Hotels.com guest review
The price of my stay is usually more akin to small and out of the way hotel rooms. This was neither. I had a large suite with jacuzzi and the hotel it self is located in the inner part of historic Metropolis. Very nice for evening walks. I would definitely stay again.Genuine Hotels.com guest review
Everything was good, but one of the reasons I booked this hotel was for the gym. Three machines would have been enough to get a good workout, but only the treadmill worked and the room was 90 plus degrees way to hot to workout in. Hotel service/location/quality of service were all very good.Genuine Hotels.com guest review
The computer in the Lobby did not work due to password problem. I was told that I could NOT use my WYNDHAM Rewards because I reserved my hotel room using HOTELS.COM. Why this happen I don't know.Genuine Hotels.com guest review
"Room stinks and car was side swiped"
The halls and room really stunk. Our car was side swiped and they didn't leave any information. Did not seem to be worth the price I paid compared to other Baymonts I have stayed this one seems the worse. The other ones I have been in were nice and clean but this is an older hotel so I suppose that's why. The other ones were newer.Genuine Expedia guest review
"Good for a nights sleep on the way through area"
We stayed for 1 night while passing through. The pool was nice, rooms were clean, breakfast was enough to get your day started. Room needed bigger and more pillows but beds were fine. Affordable night stay. Don't miss the Superman statute!!Genuine Expedia guest review
Hotel wa fine. When booking I was looking for an excerise room and was very disappointed in what they call a workout roomGenuine Hotels.com guest review
"Not bad, lousy breakfast"
Nice place for a night or two, just a few minutes walk to the casino next door. There isn't much else in the surrounding area, it was quiet though, right on the Ohio, the front desk staff member at checkin was dull and rude but overall I'd stay again if ever in the area.Genuine Hotels.com guest review
It was nice, except the floor was not vacuumed very well. The rest of the room was clean and nice. For the price the continental breakfast was just okay.Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
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