"Ok place to stay"
There was a lot of construction dirt as they are remodeling something. No hot tub and pool was low on chlorine if you ask me. I did not stay in. Breakfast - well I suggest going out. Was not keep full with as many guests as they had. I won't stay at this location again.Genuine Hotels.com guest review
I was a little apprehensive about staying at this hotel because when we have stayed before it wasn't nice, but this time was different. The customer service was amazing and the hotel is making cosmetic changes to the rooms and hallways. It made us feel at home. The size of our room was disappointing. I had my kids with me so four people in a double […] queen room should have been fine, but we felt cramped. The breakfast and customer service will have us coming back even though the room was small. Read moreGenuine Hotels.com guest review
I don't understand the bad reviews about this motel. For the money it was well worth the money. The room was clean, everything looked new in the room so I think it was recently remodeled. I would definitely stay here again.Genuine Hotels.com guest review
"Excellent customer service"
The staff was extremely accommodating. We had a slight problem and they dealt with it in a courteous and professional manner. I would highly recommend this hotel.Genuine Hotels.com guest review
"Very unfriendly front desk clerk"
When we arrived, the hot tub was not working. Because I booked through Hotels.com, the clerk wouldn't even talk to me. I explained to him that I called the actual hotel prior to booking (which was only one day prior to our arrival) to enquire about room types and amenities. At no time did the employee who took my call tell me the hot tub was not working, […] which I specifically enquired about since it is my daughter's favorite thing. The clerk was so rude and in no way wanted to accommodate us for our inconvienence. We ended up canceling our reservations and going to the Comfort Suites across the street. We are glad we did. The Comfort Suites were friendly, clean, spacious, comfortable and very accommodating. The Comfort Suites is were I recommend staying at not this hotel. This hotel SUCKED!! Read moreGenuine Hotels.com guest review
"RUN and Go next Door to Comfort Inn"
03/03/14 Shawn R Plainwell, Michigan
Very rude customer service. Says right on your receipt after checking in "No Refunds". Should have checked the room before paying. The rooms are a mess and nasty. Holes in the walls and blankets. The furniture is beat up and looks bad. The rooms and hall way smell bad and I would think that is from all the animals I seen in the hotel and outside. People were smoking in a room next to me and the person at the front desk would not give me another room. She had the owner come out and She told me I would have to deal with it. I asked for my money back so I could leave and NO WAY. She started getting pissy with me. Loud people next door. I never got any sleep and the smell was nasty from smoke and animals. I would rather have slept in my truck in the cold. Please spend $10 more and go next door to Comfort Inn. I did the next day and they were so nice and the rooms were great. Cheaper is never better.
"Poor Customer Service"
02/08/14 Amy H Plainwell, Michigan
First time staying here and will never again. When you first walk in on the counter is a sign "No Smoking in rooms or you will be put on a DO Not Stay List" I should have walked out. I was woken up at 3am by my son having an asthma attack. I noticed right away the room had smoke in it from someone smoking. I opened up the window and got him taken care of and then went to the desk to let them know. The hallway was full of smoke and was coming from the room next door. I had my son sleep by the window so he had fresh air. By morning we got up to leave I went to the manager and talk to them about it and they told me if I had a problem with it at 3 am I should have just left them. Yea take my kid out in the middle of the night. No refund just told me too bad. So to make things worse on my way back to the room to get the rest of my stuff I was bite on the leg by a pitbull that another guess at in the hotel. I have stayed in a lot of hotels and this is number one of ones to never ever stay at. They only care about your money and that's it. Rooms are a dump also. Everything is beat up. Holes in the walls and blankets. Stay far away.
Old, run down looking room. Dirty carpet. Holes all over wall. Not very clean. Nice chair, but dirty. Pillows were so flat I wondered why they even provided them! Warn out blankets. Bex was surprisingly comfortable! But no shampoo! Too much money for what you get. Would not recommend.
"VERY AFFORDABLE COMFORT HOTEL !"
08/20/13 LINDA P Muskegon, Michigan
I have been a customer at the Fine Motel 6 of Grand Rapids, Michigan for many years now, They have recently remodeled the rooms ( by the way they look fantastic ! ). T his is a Extremely Affordable Hotel stay. Also the rooms here are Extremely Clean and Very Spacious ! Most rooms have two Large Double Beds and Huge Bathrooms and Showers. They also offer a Fun and Very Sporty Outside Swimming Pool. I would recommend to ' Be Sure To Call Ahead for Reservations--( this is a Extremely Busy Hotel and many nights they are sold out ! ). The next time you visit the Grand Rapids, Michigan area please visit the Fine Motel 6 Hotel --you will be Pleasantly Surprized with this Fine Motel !
"Meth lab across the hall?"
06/26/13 Serendipity2478 Chicago, Illinois
First time I have ever left a hotel, and I have stayed in some shady places. The combination of the neon orange sign posted by the Michigan state police on the room across the hall warning that a meth lab had been shut down in that room and the shirtless, drunk guys at 4pm just hanging out in the parking lot was enough to get me to ask for a refund immediately and leave. Luckily the lobby staff was nice and sent us on our way with a refund!
"Worse case scenario"
Checked in and the room smelled like smoke and was filthy. The building was falling apart, no amenities but a bed and a 20 inch tv. I spent 10 minutes there, got a refund and left. Stayed at the holiday inn that night, paid $50 more for the real deal. Ill never go budget again.
"NICE HOTEL TO VISIT!"
04/11/13 LINDA P Muskegon, Michigan
I have stayed at the Fine Hotel 6 of Grand Rapids, Michigan. This hotel's Biggest Attraction is it's Extremely Moderate Prices. The hotel is BOOKED FULL many days so be sure that you always CALL AHEAD! This hotel offers a Large and Extremely Clean Swimming Pool during the warmer monthis ( a BIG ATTRACTION FOR MON, DAD and the KIDS) ! The rooms at this hotel are Extremely Spacious and Clean ! The next time you visit the Grand Rapids, Michigan area please visit the Very Affordable Motel 6 ---you will be Pleasantly Amazed with this Fine hotel !
"What a joke!"
04/09/13 Kimberly H Shelby
When I first started staying here this motel was O.k. it's a Motel 6 so didn't really expect much. In the 3 years since it has gone downhill. Rude staff, smelly hallways and dusty rooms. Noise all night in the hallway and outside. Twice now the pool has been closed while I was there. You would think they'd offer a discount for the inconvenience, nope. Pay $10 more and stay across the street, from now on I will!
"BIT BY A HUGE SPIDER!"
My uncle stayed at Motel 6 this evening. I live close by so I decided to drop some dinner off for him. I walked into his room and sat down on one of the beds by the wall. All of a sudden the back of my leg started itching really bad. I looked at my leg and there were two big red spots (fang marks). I started freaking out and he was shaking the sheets & pillows trying to see what bit me. I almost started crying, i was so upset. I then looked up on the wall by the bed and there was a huge spider. My uncle killed it w/some toilet paper. We then went down to the front desk to make an incident report and were treated very rudely by Julie & Kristen. They said i shouldn't have even been there on their property and had a bad attitude towards me when i kept expressing to them that i thought they should be responsible to pay for my urgent care bill. Bottom line, avoid this place like the plague. I know it's cheap but in the long run it's worth the extra $ to stay somewhere nicer.
"Motel 6, not the same it used to be"
09/12/11 dolfinsrme arlington, texas
This location is not the best of the Motel 6's i've been in. seems more run down than it used to be , and not as clean. I won't stay there again, unless money strictly dictates it.
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