All hotels in Allen, Texas, United States of America
1 room, 2 adults
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407 Central Expy S, Allen, TX, 75013, United States of America, ‏‎855-239-9223
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Hotels.com reviewsTripAdvisor reviews
3.8 / 5Good

Score breakdown (from 94 reviews)

  • Service
    Fantastic service
  • Pool
    Great pool
  • Wellness
    Great wellness & sports facilities
  • Comfort
    Uncomfortable
  • Amenities
    Bad amenities
  • Vibe
    Poor vibe
5.0 / 5Outstanding
"close to destination"
We are very comfortable with this hotel front desk is helpful and friendly
Genuine Hotels.com guest review
1 night trip Aug 22, 2013
oliphants
US
3.0 / 5Good
No elevator to 2nd floor though the desk staff did agree to carry my bag up the stairs when I asked. And breakfast served nothing hot--just cereals and breakfast rolls. Pool was big but totally covered which was not what we wanted.
Genuine Hotels.com guest review
1 night trip Jun 29, 2013
mb
US
2.0 / 5Fair
you need to let it be known in your description of the hotel that there is no elevator! For the price, the breakfast was a disappointment.
Genuine Hotels.com guest review
2 night trip Jun 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Daughters Graduation"
The staff was very polite and professional. I loved the Hotel. The only concern i had was I couldnt open the window to my room. I wanted to listen to the rain.
Genuine Hotels.com guest review
3 night trip Jun 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Was ok"
Everything was cut and dry. Nice place HUGE rooms but just a room nothing too over the top. The front desk was extremely friendly and helpful, close to shopping destinations. So just good!
Genuine Hotels.com guest review
1 night trip with friends May 3, 2013
Andrea
US
4.0 / 5Excellent
Hotel room was clean and staff was helpful. Breakfast was included but not worth it. Ended up purchasing breakfast some where else. Was there for sports events and the food choices were very limited. There was only cereals, apples, juice, coffee and variety of breads to toast in one toaster. No warm items like eggs, bacon, sasuage. If they are volunteering to host sport teams, they should re-consider the breakfast choices.
Genuine Hotels.com guest review
1 night trip Apr 27, 2013
A Traveler
US
4.0 / 5Excellent
"Got everything you need"
Has everything you need. Plenty of hot water, friendly staff, clean, no scramble eggs and bacon, but breakfast was good non the less. Had oatmeal, cereal and cappuccino... Can't complain. Beds were comfortable. Rooms a little small but it serves its purpose. Would definitely stay here again.
Genuine Hotels.com guest review
1 night business trip Apr 6, 2013
Nancy
US
4.0 / 5Excellent
The hotel and staff was wonderful. My only complaint was that our room door dead bolt would not lock. I notified front desk and they recommended locking the chain and that they would monitor the hallway.
Genuine Hotels.com guest review
1 night trip Apr 6, 2013
Wendy
US
5.0 / 5Outstanding
"plenty of restuarants near"
enjoyed it very much
Genuine Hotels.com guest review
1 night trip Mar 18, 2013
A Traveler
US
4.0 / 5Excellent
"Restaurants and stores nearby"
Only problem we had was the water pressure of the shower in our room. Otherwise everthing was good.
Genuine Hotels.com guest review
4 night trip Mar 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Pretty Good for the Price"
No complaints. Great staff. The indoor pool was a big plus for the kids as it was a bit chilly outside. Room was nice and comfortable.
Genuine Hotels.com guest review
1 night family trip Mar 13, 2013
A Traveler
US
3.0 / 5Good
"close to event center"
Allen is a clean, nice city. Plenty of retail, restaurants.
Genuine Hotels.com guest review
3 night trip Mar 5, 2013
d. Handley
US
3.0 / 5Good
"Average"
It was noisy. It was like there was no insulation in ANY wall. You could hear everything in the hallway, the next rooms and outside. I chose this hotel because it was close to the people I was in town visiting. Worst continental breakfast I've ever had. The indoor pool looked nice, but we didn't get an opportunity to use it. The employees were very friendly.
Genuine Hotels.com guest review
1 night trip Feb 16, 2013
A Traveler
US
2.0 / 5Fair
"closee to shopping"
ok
Genuine Hotels.com guest review
1 night trip Feb 9, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Work great for us"
Best receptionist and staff we've had in quite a while. Enjoyed the entire stay
Genuine Hotels.com guest review
1 night trip Jan 23, 2014
Boomie
AS
5.0 / 5Outstanding
"great location, good service"
nice comfortable stay with great housekeeping staff
Genuine Hotels.com guest review
5 night business trip Dec 5, 2013
A Traveler
IN

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Bom hotel.voltaria."
Atendimento de recepcao mutton satisfatorio, simpatico,eficiente.quarto agradavel.breakfast , cafe bom.
Genuine Hotels.com guest review
Response by Quality Inn Allen - Plano East
Obrigado por ficar com a gente, nos estamos contentes que voce tenha desfrutado sua estadia, Director Geral
1 night family trip Dec 9, 2015
Priscila
BR
4.0 / 5Excellent
"clean"
Good but expensive
Genuine Hotels.com guest review
1 night romance trip Oct 13, 2014
A Traveler
TR
4.0 / 5Excellent
"쇼핑하기 좋은"
댈러스에서 스톱오버하는동안 쇼핑하려고 앨런 아울렛부근 숙소를 잡았습니다. 아울렛에서 멀지않고 호텔도 큰 편이고 수영장도 실내이고 좋아요. 그런데 2층건물이라 엘리베이터가 없네요
Genuine Hotels.com guest review
1 night trip with friends Jun 11, 2014
혀기짱
KR
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Quality Inn Allen - Plano East
Thank you for your feedback.
1 night family trip Dec 5, 2015
Brian
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Quality Inn Allen - Plano East
Thank you for commenting on the hotel.
1 night family trip Dec 5, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Quality Inn Allen - Plano East
Thank you the the good rating.
1 night trip with friends Nov 21, 2015
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
2 night business trip Nov 18, 2015
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
Response by Quality Inn Allen - Plano East
Thank you for visiting our hotel. We hope you enjoyed your stay.
1 night family trip Nov 7, 2015
Carrie
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Oct 2, 2015
Doris
US
4.0 / 5Excellent
Genuine Hotels.com guest review
7 night trip Jul 12, 2015
James E.
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night business trip Jul 18, 2015
maria
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip with friends Jun 18, 2015
Yang
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Mar 4, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Nov 26, 2014
Emilio
US
1.0 / 5Poor
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
4 night trip Jul 7, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip May 9, 2014
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Jan 17, 2014
Kayla Sammons
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
5 night trip Dec 5, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Oct 11, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Jul 20, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Jul 4, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Jun 22, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night business trip Jun 20, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night family trip Jun 13, 2013
DeeAnne
US
3.0 / 5Good
Genuine Hotels.com guest review
Other trip Jun 12, 2013
Brenda
US
2.0 / 5Fair
Genuine Hotels.com guest review
1 night business trip May 4, 2013
A Traveler
US

TripAdvisor reviews for Quality Inn Allen - Plano East

Overall rating:Based on 11 traveler reviews

Most recent traveler reviews:

Overall Rating
"Friendly staff"
01/25/16 alan877 Fort Collins, Colorado
First of all, I really appreciated the staff at this hotel. I made an error in my reservation, which the manager was able to rectify in a friendly manner. They also gave us advise in how to spend some extra time around town, find a good restaurant, and served a reasonable breakfast. They also helped with a late checkout. Aside from the staff, the hotel is clean but dated. The soda machine wouldn't take our money and some of the doors were propped open during the day. The carpets were worn in areas. There is a fitness room, but it is in a partial room with inadequate ventilation and one each of a treadmill, elliptical, and bicycle. The hot tub and pool are two of the nicer features in the hotel and we enjoyed using them. There is also a nice sauna in the pool area.
Overall Rating
"Great newer hotel! "
01/15/16 Carolyn B Redding, California
I stay in Comfort hotels often on the west coast, and this is very nice, clean, and especially a good value. Near to premium outlets, shopping center and Cabela's too. Indoor pool is a nice amenity. All the staff I came in contact with were friendly and knowledgeable. The location was convenient to the McKinley Medical Center where family member was scheduled for surgery.
Overall Rating
"Wost hotel!!! Rude Management!!!!"
01/09/16 Kloie K Nevada, Texas
The lady at the desk was so rude!!! She had an attitude from the moment we walked in!!! She told me she had other customers that were more important!! I will never ever stay here again. Instead of trying to make us happy she would have been fine with us leaving so she wouldn't have to deal with checking us in!! The sink was stopped up and nasty!! Old rooms! Never again!!!!!!!!
Overall Rating
"Can't make a silk purse if a sow's ear"
01/09/16 Rose S
They have obviously made a lot of efforts to remodel/update this motel. The problem, updates are superficial. I stepped into the shower, and in order to get even warm water, the flow slowed to a trickle. To get enough water flow to penetrate my hair, I had to take a cold shower, and in the middle of winter! The bathroom was dirty with what appeared to be dog hair. The door wouldn't lock. But the bed was comfortable, and the indoor pool is very nice. Unfortunately, the water problems ruined the place for me. I won't return.
Overall Rating
"Very nice budget hotel in Allen"
10/21/15 Pickledgringo Roatan, Honduras
This hotel was very well kept. Good wifi, good breakfast, refrigerator, microwave, coffee maker, computer desk, indoor pool. Very satisfied. Front desk service was good. Plenty of free parking. Two restaurants within walking distance.
Overall Rating
"Ok for a short stay. "
09/02/15 eggie4737 Queensland, Australia
We chose this hotel because it was handy to the outlet stores at a reasonable rate. The staff were very helpful but the room was small and had a musty smell; the door to where our car was parked didn't open from the outside and the air conditioner was noisey but not as noisey as the birds nesting outside our window who seemed happiest at 3am... Its an ok hotel if you can get it at the right price
Overall Rating
"Surprisingly delightful "
07/21/15 Jeff R
Very clean and accommodating. Manager went out of her way to make us feel comfortable. Very nice pool area. VERY comfortable beds and bedding...and I don't sleep well at hotels. Breakfast area could use a little improvement. Overall great!
Overall Rating
"Family Reunion"
07/08/15 Overtime M
I could tell it was once a cute little hotel. Pool area was great but pool needs refinishing or something along with hot tub, appears dirty eventhough I am pretty sure it's not. Staff was great! Can't say enough about Sheila aka "Speedy". There to help us with anything we needed. We wanted to take her home with us just for the company. Great personality!! Continental breakfast was sufficient and coffee excellent.
Overall Rating
"Returning this year"
06/27/15 MLolovic Dubai, United Arab Emirates
We stayed at the Pyramids Hotel last year for several weeks. We were visiting family in Allen and wanted a clean and safe place for our kids. We had visited several of the usual small road-side hotels and some of the nicer small hotels but non worked. The Pyramids was the cleanest, best priced and safest option close to our family in Allen. The staff was courteous and attentive. The biggest selling point though was the cleanliness. I haven't stayed in a place this clean for this price, ever. We're definitely coming back.
Overall Rating
"Home Away From Home"
06/11/15 questionsandanswers Hampton Roads VA
Jessica, Thank you for requesting feedback. We've visited Pyramids for the past fifteen years. Unfailingly, we are greeted warmly and are treated like family. It was such a pleasure to know Mohammed and to know that he was someone we could count on for a pleasant visit. He watched our grandchildren grow up and welcomed them warmly, I must mention Sheila Jackson; when we see her, we smile, we know that our visit will be delightful. Sheila is a constant in our visits to The Pyramids. We love and appreciate her unfailing kindness. The Pyramids is definitely family-friendly; the rooms are clean, the rates are very reasonable, and that pool is the magnet for our grandchildren. Thank you for a warm, comfortable environment.
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