All hotels in Allen, Texas, United States of America
1 room, 2 adults
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407 Central Expy SAllenTX75013United States of America, ‏‎855-239-9223
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Hotels.com reviewsTripAdvisor reviews
3.8 / 5Good

Score breakdown (from 100 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Pool
    Great pool
  • Cleanliness
    Clean
  • Comfort
    Comfortable
  • Vibe
    Poor vibe
5.0 / 5Outstanding
Everything was good. Although we like fluffy pillows and these were pretty flat. Also like a hot breakfast and only hot was oatmeal. not much to choose from.
Genuine Hotels.com guest review
4 night family trip Jan 2, 2014
sharol
US
4.0 / 5Excellent
"Great hotel and service but lacks elevator"
We were unable to get a room at first floor, and my father needs assistance to use stairs, so the lack of elevator was notable for us, if not this was really a perfect stay.
Genuine Hotels.com guest review
1 night trip Jan 3, 2014
Luis
US
5.0 / 5Outstanding
"Pyramids over Thanksgiving"
Hotel staff were extremely friendly and accommodating. Indoor pool and sauna were fantastic (kids had a blast). Complimentary onsite breakfast in the solarium was a plus. Had an unexpected visitor and the Manager (later found out to be owner) went to extraordinary lengths to accommodate us (including an upgrade) and make our stay pleasant and memorable without added expense. I booked online from out of state and did not know what to expect but was very pleased. Great location for me. Thank you Pyramids.
Genuine Hotels.com guest review
4 night trip Nov 27, 2013
Traveling Dad
US
3.0 / 5Good
"Review on the pyramind hotel"
My stay was great,no complaints,clean,nice staff, easy check-in&out overall a good stay.
Genuine Hotels.com guest review
1 night business trip Nov 15, 2013
Haley
US
4.0 / 5Excellent
"Nice, Servicable Hotel"
Have stayed there twice and am completely satisfied. Desk staff friendly and helpful, rooms clean if not fancy, convenient location set back far enough from 75 not to have highway noise. Breakfast was fine -- toaster and microwave for bagels and oatmeal, that sort of thing. It's not a fancy hotel, but that's not what I wanted or needed.
Genuine Hotels.com guest review
2 night trip Oct 19, 2013
CB
US
1.0 / 5Poor
"Wouldn't recommend"
This hotel is overpriced for what service you receive. If the hotel was $50 it would be a reasonable deal, but for 80+ dollars per night it is not worth it at all. Many other options nearby that are a much better option. This hotel is outdated. Beds were very hard and pillows have been around since the eighties.
Genuine Hotels.com guest review
2 night trip Oct 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Super-friendly staff"
I was very happy with out stay. The staff was very friendly and helpful, the room was very nice and clean and comfortable. The location was great for our race the next day.
Genuine Hotels.com guest review
1 night trip Oct 11, 2013
A Traveler
US
4.0 / 5Excellent
"Simple and Clean"
Nothing fancy, but clean and comfortable room at a great price.
Genuine Hotels.com guest review
1 night trip Oct 11, 2013
A Traveler
US
5.0 / 5Outstanding
"close to destination"
We are very comfortable with this hotel front desk is helpful and friendly
Genuine Hotels.com guest review
1 night trip Aug 22, 2013
oliphants
US
3.0 / 5Good
No elevator to 2nd floor though the desk staff did agree to carry my bag up the stairs when I asked. And breakfast served nothing hot--just cereals and breakfast rolls. Pool was big but totally covered which was not what we wanted.
Genuine Hotels.com guest review
1 night trip Jun 29, 2013
mb
US
2.0 / 5Fair
you need to let it be known in your description of the hotel that there is no elevator! For the price, the breakfast was a disappointment.
Genuine Hotels.com guest review
2 night trip Jun 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Daughters Graduation"
The staff was very polite and professional. I loved the Hotel. The only concern i had was I couldnt open the window to my room. I wanted to listen to the rain.
Genuine Hotels.com guest review
3 night trip Jun 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Was ok"
Everything was cut and dry. Nice place HUGE rooms but just a room nothing too over the top. The front desk was extremely friendly and helpful, close to shopping destinations. So just good!
Genuine Hotels.com guest review
1 night trip with friends May 3, 2013
Andrea
US
4.0 / 5Excellent
Hotel room was clean and staff was helpful. Breakfast was included but not worth it. Ended up purchasing breakfast some where else. Was there for sports events and the food choices were very limited. There was only cereals, apples, juice, coffee and variety of breads to toast in one toaster. No warm items like eggs, bacon, sasuage. If they are volunteering to host sport teams, they should re-consider the breakfast choices.
Genuine Hotels.com guest review
1 night trip Apr 27, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Work great for us"
Best receptionist and staff we've had in quite a while. Enjoyed the entire stay
Genuine Hotels.com guest review
1 night trip Jan 23, 2014
Boomie
AS
5.0 / 5Outstanding
"great location, good service"
nice comfortable stay with great housekeeping staff
Genuine Hotels.com guest review
5 night business trip Dec 5, 2013
A Traveler
IN

The following reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Bom hotel.voltaria."
Atendimento de recepcao mutton satisfatorio, simpatico,eficiente.quarto agradavel.breakfast , cafe bom.
Genuine Hotels.com guest review
Response by Quality Inn Allen - Plano East
Obrigado por ficar com a gente, nos estamos contentes que voce tenha desfrutado sua estadia, Director Geral
1 night family trip Dec 9, 2015
Priscila
BR
4.0 / 5Excellent
"clean"
Good but expensive
Genuine Hotels.com guest review
1 night romance trip Oct 13, 2014
A Traveler
TR
4.0 / 5Excellent
"쇼핑하기 좋은"
댈러스에서 스톱오버하는동안 쇼핑하려고 앨런 아울렛부근 숙소를 잡았습니다. 아울렛에서 멀지않고 호텔도 큰 편이고 수영장도 실내이고 좋아요. 그런데 2층건물이라 엘리베이터가 없네요
Genuine Hotels.com guest review
1 night trip with friends Jun 11, 2014
혀기짱
KR
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip Apr 2, 2016
Jessica
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Feb 21, 2016
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Feb 19, 2016
Fleta M
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Feb 13, 2016
Verna
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Feb 5, 2016
Angela
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Quality Inn Allen - Plano East
Thank you for your feedback.
1 night family trip Dec 5, 2015
Brian
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Quality Inn Allen - Plano East
Thank you for commenting on the hotel.
1 night family trip Dec 5, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Quality Inn Allen - Plano East
Thank you the the good rating.
1 night trip with friends Nov 21, 2015
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
2 night business trip Nov 18, 2015
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
Response by Quality Inn Allen - Plano East
Thank you for visiting our hotel. We hope you enjoyed your stay.
1 night family trip Nov 7, 2015
Carrie
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Oct 2, 2015
Doris
US
4.0 / 5Excellent
Genuine Hotels.com guest review
7 night trip Jul 12, 2015
James E.
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night business trip Jul 18, 2015
maria
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip with friends Jun 18, 2015
Yang
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Mar 4, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Nov 26, 2014
Emilio
US
1.0 / 5Poor
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
4 night trip Jul 7, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip May 9, 2014
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Jan 17, 2014
Kayla Sammons
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
5 night trip Dec 5, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Oct 11, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Jul 20, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Jul 4, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Jun 22, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night business trip Jun 20, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night family trip Jun 13, 2013
DeeAnne
US
3.0 / 5Good
Genuine Hotels.com guest review
Other trip Jun 12, 2013
Brenda
US
2.0 / 5Fair
Genuine Hotels.com guest review
1 night business trip May 4, 2013
A Traveler
US

TripAdvisor reviews for Quality Inn Allen - Plano East

Overall rating:Based on 18 traveler reviews

Most recent traveler reviews:

Overall Rating
"Good basic accommodations!"
04/17/16 pumpkee Arkansas
We were in TX for a weekend wedding & not wanting to pay $100-$150 per night at the competing hotel, my wife found this gem of a hotel literally right down the road from the other hotel!! If you need good basic accommodations for a reasonable price here's your place...(if you want a four star experience & the price that goes with it try down the road!). We'd stay again, but the property is a little dated & needs to be sprussed up a little but that aside the staff was friendly & hospitable & the property was clean. Good value for your money & we'd recommend!
Overall Rating
"Great staff, location"
04/07/16 Kay C Texas Hill Country, United States
I stayed at this hotel for 2 nights with 2 adults and 5 middle school students. The hotel was clean, quiet and in good repair. We felt safe allowing the kids to stay in their own rooms (3 girls in one and 2 boys in the other). The Allen police dept is just up the street for added sense of security. The indoor pool was nice, clean, good hot tub and plenty of sitting area to watch the kids play. The breakfast area was a little small, but well-stocked with a good selection. Everyone enjoyed the hot drink machine (coffee, cappuccino, hot water, etc). I would say the best feature of this hotel is the staff. They were very friendly, helpful and accommodating. Even the housekeeping staff would greet you when passing in the hallways. Diane at the front desk was especially friendly and helpful in suggesting local eateries and driving directions. I can't say enough great things about the staff!
Overall Rating
"Amazing place"
04/02/16 Rachel W
We booked this hotel because it had an indoor pool.. but it was an amazing place ALL over!!! Staff went above and beyond their job. Very nice, interacting with the kids. Great breakfast!, clean rooms! Was the best hotel I've stayed in, in a long time.. the ONLY issue we had.. was the keys kept deactivating when we put them need anything with a battery in it .. other than that , I'd recommend this place over and over again!
Overall Rating
"Amazing hotel for the price!"
03/31/16 BrianMatthews087 Dallas, Texas
When pulling up to this hotel it looks great! When walking into the lobby it is very clean and inviting, the staff is very friendly and was able to recommend some great places to eat. The room was very clean and roomy! Beds were very comfortable. The pool area was great with a sauna and spa. The breakfast in the morning was great and apparently they have different selections each morning. Over all this hotel is great for the price and I would recommend anyone to stay here if its business or pleasure its an awesome hotel!
Overall Rating
"Decent stay, Friendly people"
03/21/16 balletdnsr37127 Saint Louis, Missouri
Stayed 3 nights. Beds comfortable and they give you lots of pillows! Pool and hot tub nice to have also. Room was clean, however very humid and air conditioning not quite right. I did let staff know, but I chose not to change rooms. Staff was extremely helpful and courteous. My only complaint was they were out of cream cheese and syrup for 2 days. Seems like they could have gone to get some.
Overall Rating
"Great clean. Will recommend to others."
02/18/16 Katherine S Decatur, Texas
Check in weekday evening out noon next day. Room very clean, Bedding very comfortable shower great. Large T.v. screen. Wow! Indoor large pool and hot tub. All very clean. Staff very friendly, Breakfast included in stay.. I will refer others to stay here. Near shopping and many restaurants/
Overall Rating
"Valentine's Trip "
02/14/16 Jeannie H New Orleans, Louisiana
The staff is wonderful. The breakfast is very good with a variety of selections. The rooms are very comfortable and we feel very safe and secure. The hotel is close to attractions, shopping and food. We will stay here again. The grand babies love the pool.
Overall Rating
"Friendly staff"
01/25/16 alan877 Fort Collins, Colorado
First of all, I really appreciated the staff at this hotel. I made an error in my reservation, which the manager was able to rectify in a friendly manner. They also gave us advise in how to spend some extra time around town, find a good restaurant, and served a reasonable breakfast. They also helped with a late checkout. Aside from the staff, the hotel is clean but dated. The soda machine wouldn't take our money and some of the doors were propped open during the day. The carpets were worn in areas. There is a fitness room, but it is in a partial room with inadequate ventilation and one each of a treadmill, elliptical, and bicycle. The hot tub and pool are two of the nicer features in the hotel and we enjoyed using them. There is also a nice sauna in the pool area.
Overall Rating
"Great newer hotel! "
01/15/16 Carolyn B Redding, California
I stay in Comfort hotels often on the west coast, and this is very nice, clean, and especially a good value. Near to premium outlets, shopping center and Cabela's too. Indoor pool is a nice amenity. All the staff I came in contact with were friendly and knowledgeable. The location was convenient to the McKinley Medical Center where family member was scheduled for surgery.
Overall Rating
"Wost hotel!!! Rude Management!!!!"
01/09/16 Kloie K Nevada, Texas
The lady at the desk was so rude!!! She had an attitude from the moment we walked in!!! She told me she had other customers that were more important!! I will never ever stay here again. Instead of trying to make us happy she would have been fine with us leaving so she wouldn't have to deal with checking us in!! The sink was stopped up and nasty!! Old rooms! Never again!!!!!!!!
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