All hotels in Allen, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here407 Central Expy S, Allen, TX, 75013, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 106 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.3
  • Comfort
    4.0
  • Condition
    3.8
  • Neighborhood
    4.2
4.0 / 5Excellent
"Nice, Servicable Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Have stayed there twice and am completely satisfied. Desk staff friendly and helpful, rooms clean if not fancy, convenient location set back far enough from 75 not to have highway noise. Breakfast was fine -- toaster and microwave for bagels and oatmeal, that sort of thing. It's not a fancy hotel, but that's not what I wanted or needed.
Genuine Hotels.com guest review
2 night trip Oct 19, 2013
CB
US
1.0 / 5Poor
"Wouldn't recommend"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
This hotel is overpriced for what service you receive. If the hotel was $50 it would be a reasonable deal, but for 80+ dollars per night it is not worth it at all. Many other options nearby that are a much better option. This hotel is outdated. Beds were very hard and pillows have been around since the eighties.
Genuine Hotels.com guest review
2 night trip Oct 18, 2013
A Traveler
US
4.0 / 5Excellent
"Great for a night"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Not bad for a night or two. Room had an odd layout but really no big deal. They did have a microwave and refrigerator. None of this really mattered though, I was simply there to go heals to Jesus, twenty toes to the sky, do the horizontal monster mash, pull the bus into the station, do the mommy daddy dance. The room was perfect for that.
Genuine Expedia guest review
Other trip Oct 21, 2013
Julian
US
5.0 / 5Outstanding
"Super-friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was very happy with out stay. The staff was very friendly and helpful, the room was very nice and clean and comfortable. The location was great for our race the next day.
Genuine Hotels.com guest review
1 night trip Oct 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Off the beaten path"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Better than I expected for a non chain hotel. Pleasantly surprised for the great price, considering it was during the State Fair time period. Will stay here the next time I'm in this area.
Genuine Expedia guest review
Other trip Oct 14, 2013
A Traveler
US
4.0 / 5Excellent
"Simple and Clean"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nothing fancy, but clean and comfortable room at a great price.
Genuine Hotels.com guest review
1 night trip Oct 11, 2013
A Traveler
US
1.0 / 5Poor
"Out dated and smelled like smoke...I am allergic."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Room was yellowed from when smoking was allowed (i assume) and smelled like smoke. Everything was out dated, the tv had snow! All we needed were rabbit ears to make it worse. Carpet looked dirty. We won't stay there again.
Genuine Expedia guest review
Other trip Oct 7, 2013
A Traveler
US
4.0 / 5Excellent
"Just what we needed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a great stay. Over all we got very good value for money and would go back again. We had three of us in the room. Two in the beds provided and one on a roll away bed. The room is too small but we made do. Otherwise it was clean tidy, friendly and we would go back. If you go try and work out why it is called the Pyramid Hotel.
Genuine Expedia guest review
Other trip Aug 26, 2013
Peter
US
5.0 / 5Outstanding
"close to destination"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We are very comfortable with this hotel front desk is helpful and friendly
Genuine Hotels.com guest review
1 night trip Aug 22, 2013
oliphants
US
5.0 / 5Outstanding
"Relaxing visit in older hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff (Andrew) was very kind when we came into town early for our visit and helped us get checked in early which I though was above and beyond! This hotel does not have an elevator to the second floor but he was very accomodating by asking if we needed help up the stairs to our room or with anything else local. The room was comfortable and clean and the hotel overall was up-to-date with clean carpet and paint. We were pleasantly surprised at the hotel condition for being an older building. All-in-all we enjoyed our visit and will visit again!
Genuine Expedia guest review
Response by Pyramids Hotel
Dear Ms. Fraser, thank you for taking the time to complete a hotel survey. We are happy to hear that you enjoyed your stay with us and appreciate your kind remarks about Andrew. In the meantime, we look forward to welcoming you to The Pyramids on your next visit ti Allen.
Other trip Jul 29, 2013
Ann Marie
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
No elevator to 2nd floor though the desk staff did agree to carry my bag up the stairs when I asked. And breakfast served nothing hot--just cereals and breakfast rolls. Pool was big but totally covered which was not what we wanted.
Genuine Hotels.com guest review
1 night trip Jun 29, 2013
mb
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
you need to let it be known in your description of the hotel that there is no elevator! For the price, the breakfast was a disappointment.
Genuine Hotels.com guest review
2 night trip Jun 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Daughters Graduation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
The staff was very polite and professional. I loved the Hotel. The only concern i had was I couldnt open the window to my room. I wanted to listen to the rain.
Genuine Hotels.com guest review
3 night trip Jun 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Was ok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was cut and dry. Nice place HUGE rooms but just a room nothing too over the top. The front desk was extremely friendly and helpful, close to shopping destinations. So just good!
Genuine Hotels.com guest review
1 night trip with friends May 3, 2013
Andrea
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel room was clean and staff was helpful. Breakfast was included but not worth it. Ended up purchasing breakfast some where else. Was there for sports events and the food choices were very limited. There was only cereals, apples, juice, coffee and variety of breads to toast in one toaster. No warm items like eggs, bacon, sasuage. If they are volunteering to host sport teams, they should re-consider the breakfast choices.
Genuine Hotels.com guest review
1 night trip Apr 27, 2013
A Traveler
US
4.0 / 5Excellent
"Got everything you need"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Has everything you need. Plenty of hot water, friendly staff, clean, no scramble eggs and bacon, but breakfast was good non the less. Had oatmeal, cereal and cappuccino... Can't complain. Beds were comfortable. Rooms a little small but it serves its purpose. Would definitely stay here again.
Genuine Hotels.com guest review
1 night business trip Apr 6, 2013
Nancy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel and staff was wonderful. My only complaint was that our room door dead bolt would not lock. I notified front desk and they recommended locking the chain and that they would monitor the hallway.
Genuine Hotels.com guest review
1 night trip Apr 6, 2013
Wendy
US
5.0 / 5Outstanding
"plenty of restuarants near"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
enjoyed it very much
Genuine Hotels.com guest review
1 night trip Mar 18, 2013
A Traveler
US
4.0 / 5Excellent
"Restaurants and stores nearby"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only problem we had was the water pressure of the shower in our room. Otherwise everthing was good.
Genuine Hotels.com guest review
4 night trip Mar 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Pretty Good for the Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
No complaints. Great staff. The indoor pool was a big plus for the kids as it was a bit chilly outside. Room was nice and comfortable.
Genuine Hotels.com guest review
1 night family trip Mar 13, 2013
A Traveler
US
3.0 / 5Good
"close to event center"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Allen is a clean, nice city. Plenty of retail, restaurants.
Genuine Hotels.com guest review
3 night trip Mar 5, 2013
d. Handley
US
3.0 / 5Good
"Average"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was noisy. It was like there was no insulation in ANY wall. You could hear everything in the hallway, the next rooms and outside. I chose this hotel because it was close to the people I was in town visiting. Worst continental breakfast I've ever had. The indoor pool looked nice, but we didn't get an opportunity to use it. The employees were very friendly.
Genuine Hotels.com guest review
1 night trip Feb 16, 2013
A Traveler
US
2.0 / 5Fair
"closee to shopping"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
ok
Genuine Hotels.com guest review
1 night trip Feb 9, 2013
A Traveler
US
4.0 / 5Excellent
"Went for crazy busy football weekend!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is clean, comfortable and reasonably priced. The staff was very unobtrusive and helpful. Located near lots of restaurants and shopping. Easy to get on and off the freeway. The hot tub is hot and the pool is well-heated (and indoor!). The breakfast is pretty sparse, but McDs is across the street if you need it! Would stay there again.
Genuine Expedia guest review
Other trip Jan 8, 2013
Kerry
US
4.0 / 5Excellent
"Meeting my grandson!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was very good! My only recommended improvement would be somewhere to sit outside. Maybe even small area with grass and chairs!
Genuine Hotels.com guest review
7 night trip Dec 7, 2012
A Traveler
US
4.0 / 5Excellent
"Stayed two nights very comfortably"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed here two nights. The hotel was clean, well-kept. Everything worked in the room. Temperature of the room was easy to control. Bed super comfortable. Breakfast was adequate. But they advertised it as a "continental breakfast" not a a hot breakfast, so it was what we expected. When we visit the grandkids again in Plano, we will stay here. (Only surprise was that the hotel is a two-story but lacks an elevator. This was not a problem for us, but it could be for other travelers.)
Genuine Expedia guest review
Other trip Nov 12, 2012
K and L
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place is great. Hotel management is the best!!!!!
Genuine Hotels.com guest review
Other trip Sep 4, 2012
Judy
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Work great for us"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Best receptionist and staff we've had in quite a while. Enjoyed the entire stay
Genuine Hotels.com guest review
1 night trip Jan 23, 2014
Boomie
AS
5.0 / 5Outstanding
"great location, good service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
nice comfortable stay with great housekeeping staff
Genuine Hotels.com guest review
5 night business trip Dec 5, 2013
A Traveler
IN

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"clean"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good but expensive
Genuine Hotels.com guest review
1 night romance trip Oct 13, 2014
A Traveler
TR
4.0 / 5Excellent
"쇼핑하기 좋은"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
댈러스에서 스톱오버하는동안 쇼핑하려고 앨런 아울렛부근 숙소를 잡았습니다. 아울렛에서 멀지않고 호텔도 큰 편이고 수영장도 실내이고 좋아요. 그런데 2층건물이라 엘리베이터가 없네요
Genuine Hotels.com guest review
1 night trip with friends Jun 11, 2014
혀기짱
KR
4.0 / 5Excellent
"Perfecto para las compras en los Oulets"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
El hotel esta muy cerca de los Oulets y de un TARGET, por tanto muy bien ubicado.
Genuine Expedia guest review
Other trip Dec 5, 2012
Luis
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip with friends Jun 18, 2015
Yang
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Mar 4, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Nov 26, 2014
Emilio
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night trip Jul 7, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip May 9, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Jan 17, 2014
Kayla Sammons
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 8, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
5 night trip Dec 5, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Oct 20, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Oct 11, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jul 20, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jul 4, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Jun 22, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night business trip Jun 20, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night family trip Jun 13, 2013
DeeAnne
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Jun 12, 2013
Brenda
US
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