Interesting-it was fine-clean enough pool is closed-not noisy-breakfast OK not greatGenuine Hotels.com guest review
Employees were nice and room was clean, but hotel is run down. The hot tub covered with plywood; a vending machine had a "bad food" sign on it - products inside were expired; room A/C, Heating control knob was broken off; one "security" door was propped open with a pebble; smoking & non-smoking rooms located next to each other; breakfast offering was […] not very healthy, limited, and questionable (warm milk, bananas, waffles, donuts). For more $, Holiday Inn Express is across the street; also there is a Motel 8 Read moreGenuine Hotels.com guest review
"no hot tub for aching backs"
The hotel advertising includes a hot tub but it was boarded over and pool was not in service for a day. The matress was hard and uncomfortable and after meetings all day and aching back from mattress I really wanted the hot tub experience. Daily cleaning was very inconsistent day to day.Genuine Hotels.com guest review
"Ashland Inn & Suites"
If you're looking for inexpensive and no frills, this is a good place.Genuine Expedia guest review
"Good for being so inexpensive"
Good night sleep-clean enviroment. Not that far from main expressway, but far enough from a lot of traffic.Genuine Expedia guest review
"Nice clean hotel"
It was clean quiet the beds were comfortable it wss very close to restaurants.Genuine Expedia guest review
When I arrived, the hotel had not booked the right rooms. They did get that straightened out,, but it was iffy for awhile. The corridors and stairways were filthy and stank. When we got to our room, the hairdryer was missing and the phone inoperative. They did replace those two items, but the replacement phone was defective as well. The bed was old […] and lumpy (but there were no bedbugs, we checked), and the halls of the no smoking section reeked of cigarettes. For most of our three day stay, we needed to continually have our room keys reprogrammed as they would loose their coding. And one day, they didn't even bother cleaning the room! Read moreGenuine Hotels.com guest review
The hotel was awful. I stayed for four nights and the hotel staff "forgot" to clean my room one day. Offered no refund or anything except for pulling towels out of the laundry and handing them to me in a pile. Overall, the place just had a grungy feel to it and is in no way shape or form justified in charging anything over 25.00 per night. I am extremely […] dissatisfied and when I return to the area, I will much prefer to pay the higher rates of the Holiday Inn across the street. Read moreGenuine Hotels.com guest review
"For the price it wasn't horrible."
For the price it wasn't horrible. The room itself was clean but the hallways were disgusting and smelled like smoke. In that area there are not many places to choose from so if for a short period of time you need a cheap place it is worth trying.Genuine Expedia guest review
"Will not be a return customer."
When we arrived check in was easy. But opening the door to our room took two people as they had laid the carpet unevenly. The first night we found an uneaten apple next to the bed and they did not clean out room for our second day stay. The bottom sheet continually came off the bed. Not a dream palace for sure. But if u need a place to stay the night […] and just one night then it's an affordable option. Very easy to access and close to a lot of places. Read moreGenuine Hotels.com guest review
We needed a drive by type stay and saw this on the mobile app as a great deal so we booked it and stopped by. The hallways needed vacuumed so we were a little concerned, but when we got to our room it was OK. The facility obviously needs an update but we got by fine.Genuine Hotels.com guest review
Clean room, nicely painted interior , good comfortable bed, my room was quite.Genuine Expedia guest review
"Good for the price"
I found the room except the bath tub to be clean and well maintained. Best in town for the price.Genuine Expedia guest review
"Not to bad"
I think everything was great except we stayed there to use the whirlpool to relax after meetings and when we got there it had been broken for 2 weeks. That should be conveyed to people when they rent a room. Also pool cleanliness and care had a lot to be desired. Water level wasn't even where it should be to circulate right to keep it clean.Genuine Hotels.com guest review
"Great location for Mid-Ohio"
Very good facility, staff and location. Needs work on better housekeeping. Shouldn't find scraps of fast food in the room. Odd that this was missed when the rest of the room was terrific.Genuine Expedia guest review
"not worth the savings"
was cheaper than other hotels in area for several reasons looked closed upon pulling up in parking lot overgrown weeds were everywhere on property hallways smelled awful carpet looked about 50 years old room was clean nice bathroom but sheets on beds were paper thin and bottomsheet was to small to stay snug on mattress pillows were super thinGenuine Hotels.com guest review
Hotel is in need of a lot of repairs and if not attended to will just be a flop house. It needs a good replacement or repair of the facilities that people need and are paying for. All employees try to speak English but are hard to communicate with, They should make it a point to learn and speak the English language. The place really is falling down. […] Fix it up and charge more if needed I think not a problem. Read moreGenuine Expedia guest review
This hotel was very run down! Which could have been bearable if it had been clean. After seeing room we avoided pool & their breakfast. My advice....stay some where else.Genuine Hotels.com guest review
"Lesson learned: you get what you pay for."
Positives: Front desk people - when available - seemed to be friendly; rate was actually cheaper than what was posted on this site. It's close to the highway and other nearby shopping plazas. Negatives: place did not seem very clean and was very dated. CRT tvs and wireless internet that was spotty at best. Towels were well worn out and had everything […] from pen ink to bleach to "spots unknown". Bed may have been the most uncomfortable bed that I've ever slept on in a hotel. Overall, not sure if I could recommend for this place unless it's for an absolute emergency, and even then I would consider other options. Read moreGenuine Hotels.com guest review
The hot tub was covered up with a piece of ply wood. They had no towels for the pool even when you asked. At 9:00 pm when it was dark outside they only had 2 lights on in the pool room which meant you could see nothing.Genuine Expedia guest review
Upon checking in we immediately see that the hot tub we had planned on using all day, was not in working order. Very disappointing. We then went to find a pop machine only to find that both it and the vending machine were out of order. Lastly, the carpeting looked new, the fridge and microwave looked new, but the bed was rock hard and you could feel […] the springs through it. Very uncomfortable....on top of not being able to use the hot tub and then having a rough night sleep. All in all, a very disappointing stay. Read moreGenuine Expedia guest review
"Overall Good Option"
I stayed on a Friday Night the Holiday in was booked and overpriced. It was a little loud as expected on a Friday, but that is not necessarily the staff's fault and the disruption was a short duration.Genuine Expedia guest review
Everything was good except a little pricey..Genuine Hotels.com guest review
This was a one night stay - in late and up early. Room was clean, good breakfast, fast service at the desk.Genuine Expedia guest review
Quiet but nice motel. Very family friendly. Close to interstate and at least 3 restaurants and to shoppingGenuine Expedia guest review
The lobby area was very clean. The rooms weren't the greatest; they are pretty outdated. The bathroom was pretty decent, but the bathtub wouldn't drain water right after showers were taken. We found a bottle cap on the floor in plain sight, so it didn't look like it was really cleaned good before we got in there. We also saw a dead spider in a web hanging […] on the ceiling, so that wasn't the greatest either. The air conditioner was really dirty and started blowing out dust and other particles. Read moreGenuine Expedia guest review
"Great hotel for an overnighter"
Hot tub was down and I was disappointed about that. The room rate was very good through Expedia. The breakfast was awesome for a continental breakfast. The cleanliness of the bathroom floor was a bit poor. It could have used a good mopping. The housekeeping person was excellent though. She was very kind and generous with extra coffee for the in room […] coffee pot and she even found me a remote that worked quickly. Her personality and her I can attitude calmed any frustration that I may have had with the condition of the floor in the bathroom and lack of working remote. I hope they pay her well, she is a great person to have working there. I am recommending this hotel to my family members as we travel from South Central New York to Indiana frequently to go visit my brother who lives there, so we pass through there every time. Grandpa's Cheesebarn was also a great stop right at that same exit also. Good hotel and convenient to route 71. Read moreGenuine Expedia guest review
To expensive for location and service. Not clean!Genuine Hotels.com guest review
"good clean hotel, if looking for cheap hotel"
The room was great. New carpet, paint, mattress and bathroom. Breakfast was good, dry cereal and waffle, fruit. The downside - initially gave us someone else's room key, the pool was closed and covered with various floating gross things. Wifi only works in breakfast room and in lobby which served the employees well. My goal - to find a cheap hotel with […] breakfast to stay a few nights for a conference. It met that goal. Don't expect much else. Read moreGenuine Hotels.com guest review
"Mediocre with a side of very sketchy"
If you have to stay in the area there are better hotels. The pool freaked me out. They advertise a pool but not in swimming condition by any means. I'm pretty sure there were only 3 cars in the parking lot when I pulled in 6pm and if you are a frequent traveler you know what that means. The front desk made me extremely uneasy and the clerk working was […] unprofessional and smelled like smoke even though there were non-smoking signs everywhere. Only stayed here cause I am poor and couldn't afford the holiday inn across the street which by far is 10x better than this place. Read moreGenuine Hotels.com guest review
the room was clean, and the breakfast that they provided was fair.Genuine Hotels.com guest review
The sink had no hot water.. the faucet would not work right. The front desk staff and the cleaning people were both extremely rude. I had planned to stay at the hotel for work for 6 weeks but will be staying across the street now.Genuine Expedia guest review
Hotel and room were fine, appeared very clean, fresh and well lit. Only issue we had was the outside entrance to our room area, one did not have a key card reader, so we had to walk around to the otherside of the hotel and the other did not work in the morning after we went out for breakfast.Genuine Hotels.com guest review
I was very disappointed with this hotel. It was just to be an overnight stay getaway for me and my kids. The main interest in this hotel was the pool and hot tub. The pool was okay but the hot tub was boarded up. It would have been nice to know before making the reservation.Genuine Expedia guest review
"ashland university family weekend"
This hotel needs a sprucing up. it felt dark and tired. the pool watwr was green...we stayed out.Genuine Hotels.com guest review
Too bad on short notice was only hotel available along I-71. Door would not completely close on it's own. Shower head was filthy. Found hairs in the comfort atop the bed. Doors to lobby were locked at 6:00am for checkout, ring buzzer for service, I elected to go on. If you run the address on their website on mapquest, it will take you about 8 miles […] away to a small town called Savannah that has a drive through carry out, but that's about it. Read moreGenuine Hotels.com guest review
"Close to Disney Parks"
We enjoyed our stay at the hotel. We were pleased with the cleanliness of the room. The breakfast was a bit disappointing as it was heavy on carbs. No fresh fruit or yogurt was provided.Genuine Hotels.com guest review
"pick wrong location to event hotel was ok."
I was ok.Genuine Hotels.com guest review
staff not pleasant. huge hotel but only 4 others staying in the hotel the two nights that we stayed, however we were told they had no extra pillows and such. We didn't have enough pillows and blankets/sheets for our family. I was unable to call out on the hotel phone. room was really clean. there was hair in the shower-toilet needed a scrubbing-there […] was something that looked like pooped smugged on the side of the shower head. The sheets were stained up, not totally sure that they were clean.. i can keep on and on with the list of horrors. the only positive was that the internet and tv worked.... ps. dont eat the complimentary cereals... disquisting.... Read moreGenuine Expedia guest review
A good cheap place to stay.Genuine Hotels.com guest review
If you advertise a pool, the pool should work. I have stayed here twice in the month of may and the pool hasn't worked at all. When you ask the employees why it hasn't been working they just say "they don't know don't ask them, ask the management." When i asked if I could leave a comment in the comment box they said they were out of paper for it. Again […] poor customer service and false advertisement has me looking for a new place to stay in town. Read moreGenuine Hotels.com guest review
The bathroom was very dirty. Beds are the most uncomfortable ever. Ironing board was broke as well as the TV remote control. The pool was also shut down while we were there. There were no tissues in the room. When I told the front desk she stated the whole hotel was out. Wireless internet would not work on our laptop. One of the key cards would only […] swipe randomly. I tried to get in the building and my card would not swipe, had to walk around to the front to get in. Next stay in Ashland will be in June at the Holiday Inn Express. Read moreGenuine Expedia guest review
"Good to stay if you dont want extras!"
LOcation off I-71 was nice. The pool was not working, the whirlpool had not worked in 4 years, even though it does not tell you that on the website, but it shows the beutiful pictures of the pool! There was very few people there on a weekend, which was very odd. We saw a raccoon getting food out of the garbage. The room and the reps were pleasant. Bathroom […] was 3 by 3 not counting the tub. Read moreGenuine Hotels.com guest review
Specifical chose because of pool because we were travelling with our grandson and were visiting family in the area. Sign outside says heated pool, other side says stay, swim,sleep. Hot tub is:down for maintenance, pool is closed (says heater busted). I mentioned we might be in the area again in a couple weeks and would it be fixed, They did not know. Pastry […] for breakfast was stale. If you are just looking for a good value in an overnight sleep, its not bad but have breakfast across the road at MacDonalds Read moreGenuine Expedia guest review
I only stopped her for work in the area & this place was very nice.Genuine Hotels.com guest review
I stayed here for the weekend to me the only upside of the stay was the pool. My room lost power don't know why. Moved us to a different room. No remote for the TV. There was only 1 person working the front desk. I think they need more hired help. Better knowledge of how the hotel runs. Next time I will go to Super-8.Genuine Hotels.com guest review
This was not a room one would want to book again. Average at best. The TV was from 1950. the breakfast was...well...basically something from the gas station down the road. Something is wrong when your colleagues, who are staying at the Holiday Inn Express across the street, call to tease you that they only see one car (your car) parked in the Ashland […] Inn & Suites hotel...and then they ask if they can come park next to me because there is no room to park in their hotel because it is full. Read moreGenuine Expedia guest review
"do not stay here, worst hotel ever! ghetto"
Do not stay here unless you want to get jeweled out. Stay across the street at the holiday inn express. Trust me, the worst I have ever stayed at. I regretted booking here.Genuine Hotels.com guest review
room had garbage by bed on floor, bathtub/shower drain was totally cloggedGenuine Hotels.com guest review
"Ashland Inn and Suites"
This hotel is starting to get run down. The outside landscaping and general appearance of the hotel are need of repair. Our room was clean and the bed comfortable, but the pillows on our king size bed were too small and in need of upgrading. The hot tub was out of order and looked as if it had been for a long time. The evening desk staff were pleasant […] but the morning guy seemed bothered by my presence. The price was what attracted me to stay here and now I wish I would have went to a better hotel. You get what you pay for. Read moreGenuine Hotels.com guest review
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