"Good Room, Good Price"
Met our expectations for an overnight stay. The gentleman at the front desk was very helpful.Genuine Hotels.com guest review
We were there to visit daughter and family. The hotel was clean. Staff was pleasant and helpful. Main entrance clean and pool area was very nice. If I had one concern is that the back entrance when you walk in the door carpet is very dated and warn could use new carpet and paint in those areas. Our room was very clean. We really had anice stay there […] and the price was right for us. Read moreGenuine Hotels.com guest review
"GREAT EXPERIENCE AT MUSKEGON"
Outside appearance was very good. The registration and lobby area were very clean and inviting. The young person attending the registration desk was very friendly. We found all areas of the hotel clean. The room was very clean and accommodating for our one night stay. We would not hesitate to use other Baymont Inns based on our experience in Muskegon, […] MI Read moreGenuine Hotels.com guest review
Beds were extremely uncomfortable/ expedited my visit to the chiropractor. This by far was my worst experience/stay at a baymont hotelGenuine Hotels.com guest review
"overnight stay in muskegon"
was expecting a bigger exercise room and equipment. The wi-fi was not the fastest and there was problems with my entry key. Due to the entry key problem I received an accessible room, the only problem with that the shower mat did no have holes to drain the water, bathroom near flooded. Overall, I will stay there again, good location to highway and restaurants […] and the staff was very friendly and helpful. Read moreGenuine Hotels.com guest review
We really enjoyed our experience. The desk host that checked us in was so pleasant and helpful. She went above and beyond to help us with maps and information on restaurants. She made our experience all the better. Now that is what I call customer service. Thank you!Genuine Hotels.com guest review
"Very convenient to everything"
The room was very nice , the size was really nice. I wish they had mentioned ahead of time that there was no elevator. We had a second story room and both had health issues that made the stairs very inconvenient. It also would have been nice to have had an ice machine on the second floor.Genuine Hotels.com guest review
Spent last weekend in Grand Haven and most everything there was booked up so went 10 minutes up the the road to get here. Well worth the short drive. Others hotels in downtown GH averaged $150-$200, Baymont was only $70. It was a great room for the money, clean, fair selection for breakfast, quiet surrounds, nice pool and Jacuzzi. Would stay here a […] gain. Read moreGenuine Hotels.com guest review
Front desk went above and beyond to accommodate our special needs.Genuine Hotels.com guest review
"Most comfy beds and 10 mins from MI Adventure"
No frills, but would absolutely stay there again. No elevators, decent free breakfasts, most comfy hotel bed ever, clean rooms, nice staff, computer for guest use in lobby, free wi-fi, very conveniently located if going to Michigan's Adventure, indoor pool looked nice, but we didn't use it, in room microwave, mini-fridge and coffee maker, hair dryer, […] iron and ironing board too, tiny bathroom, large flat screen tv, did I mention how comfy the beds were??? I wanted to steal the mattress... Read moreGenuine Hotels.com guest review
"staff was very nice, professional and helpfull.,"
It is time to start thinking about remodeling the place and only nice people working there made our stay betterGenuine Hotels.com guest review
"Close to shopping"
The hotel was very comfortable. Our room had been renovated since our stay there two years ago. Rooms are not very large, not very much space to move around. Our microwave did not work, but we really didn't need it and could have went down to breakfast area and used that one. Breakfast area is very, very small and cramped. Pool area was fine.Genuine Hotels.com guest review
"Close to amenities, clean hotel"
The hotel room was clean and updated, other than some hair still in the tub. The rest of the room was very clean and comfortable. The breakfast was good, but the hotel could use more seating space due to the high traffic in the morning. Other than that, It was well worth the price and we will certainly use this hotel again when we travel to Michigan's […] Adventure. Read moreGenuine Hotels.com guest review
"Hotel was clean, but old and $240/night!"
We picked this hotel because it was the best of the worst near Michigan Adventure Park. At $240 a noght, the hotel is clearly gouging customers. Supply and demand. Wouldn't stay here again because Michigan Adventure Park was so bad, there would be no reason to be in Muskegon again. If you must go, make sure you take in a Drive-In movie at one of Michigan's […] last Drive-In movie theaters called the Getty Drive-In. Read moreGenuine Hotels.com guest review
"High priced but cheaper than other places in town"
Our room was clean and the rate was the best we could find in the area during a busy week. But if a decent breakfast is really important to you, you will probably be disappointed. Options such as 4 kinds of dry cereal, milk from a gallon plastic jug, and a variety of high carb / high fat microwavable items from Bob Evens Restaurant were the options. […] Seating was very, very limited, and you would stand in line, hopefully eating something you already microwaved, waiting to use the single microwave again. Oh yes, they had a waffle maker that made 4 little waffles per batch. Yogurt was hit and miss, sometimes it would be available but most times not. Bananas were either invisible or in really bad shape. Our only visits to the breakfast area was to get coffee creamer for the inroom coffee which was better than that which was brewed for the breakfast area and it seemed the garbage cans were always overflowing with breakfast trash. We ended up enjoying a decent breakfast a few miles from the hotel. Sure it cost more but it wasn't a fluff, high carb breakfast. Like I say, the room was clean but that was about it. Read moreGenuine Expedia guest review
The hotel was easy to find. Our room was well maintained. The room temperature was easily controlled. The selection of breakfast food items was good.Genuine Expedia guest review
"nice hotel nice location"
Lots of shopping and restaurants nearby.Genuine Hotels.com guest review
The swimming pool room has a couple of problems. There is mold growing on the ceiling over the pool. The clumps of it are big enough that at first I thought there were bats hanging from the ceiling. Also, the vent fan in the ceiling of same room is VERY noisy (needs serviced) and has dirt on the vent grill. Although expensive, our room was very nice. […] The second night we were there the shower broke. We had a choice: VERY HOT or very COLD water. (Shower couldn't be used that way.) Read moreGenuine Hotels.com guest review
"Easy highway access"
We were welcomed upon arrival. Check-in was quick and efficient. The room was clean and the beds were sooo comfortable. We were greeted in the morning and enjoyed a nice breakfast before continuing our trip. Great selection of breakfast items.Genuine Hotels.com guest review
Very helpful front desk staff. we stayed 3 nights and enjoyed our stay. Upon checking in, I noticed staff gave priority to patron at counter over a ringing phone. I was stuck in downtown Muskegon without 4g on cell....just called front desk at Baymont and got helpful info on places to visit and dine.Genuine Hotels.com guest review
"Nice hotel close to the mall"
Nice hotel close the Lakes mall. very nice pool and close to Muskegon and Grandhaven.Genuine Expedia guest review
Staff was very helpfull, front desk help was great.Genuine Hotels.com guest review
Wouldn't stay here again. Went to enjoy the pool and hot tub but couldn't because of 2 different groups of teenagers sneaking in and when I said something to a employee she tried to say they were all employees. The Wi-Fi didn't work.As well as the TV stations. Told the lady at the front desk she said the owner (maintenance man) would come fix it he […] came down looked at it said he would be back. We waited then called up to the front desk and she said he went home. The beds weren't comfortable at all and and as we were all asleep about 1 am we all got woke up to loud noises above us. Your suppose to get a complimentary breakfast which was just French toast sticks. And they only have 2 tables to sit at. Read moreGenuine Expedia guest review
"Blue lake drop off"
The employees are very nice, we had new carpet in our room, but the bathroom was not in good shape, which is a huge turn off. Great breakfast!Genuine Hotels.com guest review
Lots of parking. Pillows suck. Air conditioning a bit weak. Was able to park boat with trailer in the lot.Genuine Expedia guest review
1 - One thing that was definately misleading was the website pics of a well-appointed exercise room. In reality the high-end maching pictured was gathering dust in a 2nd floor storage room. The actual fitness center was far less well-equipped than you are lead to believe. 2 - Much to our surprise there is no elevator in this hotel.Genuine Hotels.com guest review
"Near Hoffmasters Day Beach on Lake Mi"
Comfy Bed - Great Sleep! Breakfast for all tastesGenuine Expedia guest review
"Nice hotel, met all my needs."
Easy to get from my route. Two great granddaughters who loved the pool The breakfast was just fine.Genuine Expedia guest review
"Bathroom and room was small"
Breakfast wasn't replenished. Temperature of hot tub was perfect though!Genuine Expedia guest review
Customer service needs attention. Lots of little things repaired in the rooms would make this even a more inviting hotel to stay in. Only complaints are the bathroom was really small and the smell of fresh paint became annoying.Genuine Hotels.com guest review
"Great place for price!"
Rooms were newly renovated. Bedding & beds were as nice as expensive hotels! Size of room was normal. Pool was awesome! Staff was nice! We will be back!Genuine Hotels.com guest review
The kids love the indoor pool and the breakfast.Genuine Expedia guest review
The facility it self was not impressive, compared to other bay months. The vending machine did not work. Got a apple near the desk, it was rotten inside. The breakfast was awful. Everything packaged. Even the coffee area was nominal. I did appreciate the USA today newspaper, and my individual room was very nice and clean. The exterior doors, were just […] left banging in the wind. Read moreGenuine Hotels.com guest review
The bathroom was very small. My sister had a very difficult time getting in and out with her oxygen tanks. And the pool and hot tub looked dingy like it needed a good scrubbing. However the lady at the front desk was amazing.Genuine Hotels.com guest review
"Very nice hotel close to mall."
I always stay here with my grandson, about once a month. Staff is excellant and we love the pool. Beds are very comfortable.Genuine Expedia guest review
Front desk most accommodating hotel I have ever stayed atGenuine Expedia guest review
Only used it for the room overnight and pool for a few hours and it was enjoyable. We enjoyed the free breakfast before we left.Genuine Hotels.com guest review
"Some details need attention"
The hotel room itself was fine; it has a very small exercise room, but no one else was using it, so it worked fine. It has a pool and hot tub. The hot tub needed a good cleaning; the lobby's roof was leaking into 2 five gallon buckets. The service was friendly and responsive. Breakfast was adequate. The parking area needed a good plowing - it had been […] several days since the last snow storm, and unless everybody had stayed and not moved their car, they should have cleaned it up better. All in all it worked - just some attention needed to these details. Read moreGenuine Hotels.com guest review
Stay was fine! Could have done a better job with snow removal. Four rooms were being renovated, but it did not cause a problem.Genuine Hotels.com guest review
"Worst stay ever."
First, the hotel was in the middle of a remodel. Furniture, carpet and toilets in the hallways. Was told this was a pet friendly hotel, but was met with complaints and harrassment upon arriving, then was charged $60 after I was told there would be no additional fee. The room was disgusting, layer of dust on everything, and housekeepings Idea of making […] up a room is pulling the comforter up and leaving trash bags for you. Pool is like swimming in a chlorine bath. And if you want to enjoy the school cafeteria breakfast, better get up early , because everything is gone in an hour. Even though there are only 5 people staying in the hotel, all truckers. Save your towels, because there are no extras, was told they were in the laundry. Stayed in the only room without a microwave , and the ice machine will only give you about 5 cubes. Worst hotel stay ever, even for Muskegon. No excuse. Read moreGenuine Expedia guest review
Room was very nice. Hall ways needed some cleaningGenuine Expedia guest review
"Not a bad place at all."
We stayed from Wednesday night through Saturday morning. The staff was accommodating with our late arrival and late departure - even allowing us to take a pillow at no charge due to my daughter's surgery 2 days prior to leaving. There were fresh cookies in the afternoon and a very reasonable continental breakfast with many things available even after […] breakfast hours - including cereal, juice, fruit and coffee. It is an older establishment, but well-kept and clean. Staff were very visible and available. The only issue I had was the rock in the side door propping it open when I came and went. I removed the rock every time I left and when I returned, it was back. I mentioned it and was told they would look into it. Other than that, we found the staff to be friendly, helpful and accommodating and the room was clean and comfortable with plenty of pillows to choose from. Read moreGenuine Expedia guest review
"Room size small for 2 queen size beds."
Clean, but not a lot of storage for 2 sets of luggage!! Quiet place and really nice staff.Genuine Expedia guest review
"Would visit again"
We were very happy to find the hotel so close to all the great shopping! We enjoyed the free dinner provided and breakfast options were very good. Every one was friendly and helpful.Genuine Hotels.com guest review
Nice people and room was okay, but maintenance and cleaning leave much to be desired. Desk chair had some rather gross looking stains on the seat, shower enclosure had not been cleaned at the top shelf where it meets the wall. They apparently recently upgraded to a curved shower curtain, but did nothing to repair the wall where the old curtain rod had […] been mounted. It looked very bad. Also the ventilating fan grate in the bathroom had not been cleaned in ages, very dirty. Read moreGenuine Hotels.com guest review
This hotel is in need of extensive updating. Carpeting in rooms and hallways looked old and filthy. Unless updated, would not stay there again.Genuine Hotels.com guest review
"Close to Freeway"
I am pleased with the hotel, and will stay again.Genuine Hotels.com guest review
"Nice hotel close to shopping, restaurants & beach."
We stayed there 2 adults and 3 twelve year olds. Thank goodness I brought an aerobed, because there weren't any rollaway beds available. But, the hotel was very clean. And staff was nice. Breakfast had a good variety.Genuine Expedia guest review
Very disappointingGenuine Hotels.com guest review
"Inexpensive stay but you get what you pay for"
The room was clean and smelly. The bed/mattress was very uncomfortable. The breakfast was ok, nothing special. It saved us money but if I had to stay a few nights I would have changed hotels because the mattresses were that bad.Genuine Hotels.com guest review
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