Non smoking room smelled of smokeGenuine Hotels.com guest review
"Overpriced and under-maintained"
Location and comfort of room was good, but the upkeep of the hotel was not. Wouldn't stay here again.Genuine Hotels.com guest review
"Day at the beach"
Pool was jammed with too many people. Not the fault of the hotel. Just too many people.Genuine Expedia guest review
"Horrible Hotel...stay somewhere else!"
Luckily stayed there only 1 night. The ovrall, the Hotel is in borderline filthy. Carpets in the hall were extremely dirty as were the carpet in the room. Would not walk about in bare feet. Wall were dingy, sorely in need of paint. Towels in the bath were threadbare and the shower barely acceptable. The Hotel desk had only one individual who seems to […] be a jack of all trades (saw him doing laundry) and he was hard to track down. Had to check out with the cleaning lady. In addition, there was an overall "musty" odor...not pleasant. I believe this hotel used to be an extended stay hotel, and it shows.. Stay away! I know I will in the future Read moreGenuine Expedia guest review
"Pass this place up - very disappointing"
Very disappointed with this place. Reservations made for 3 adults and 2 children. Very cramped room - had 2 queen beds. Furniture too large for size of room. Had to move 2 chairs in order to make room for rollaway bed, then could only navigate through room one person at a time. Room was also stinky. Bathroom was the smallest we have ever experienced […] before - only enough room for tub & toilet with no room to move around. This place needs updating and rooms enlarged. It also needs some repairs done. The toilet paper fixture was not secure and coming out of it's opening. Bathroom door stuck and wouldn't lock. Walls marred and nail holes visible. I will never again stay at a Baymont Inn. Read moreGenuine Expedia guest review
"Nice basic/no frills hotel."
Stayed one night to do a SS Milwaukee Clipper tour. Room was nice/clean, pool/hot tub good.Genuine Expedia guest review
"Nice, I'd stay again."
We arrived a couple of hours early and they let us check in right away. Room was clean. Staff was very cordial. Close to shopping and the airport. I didn't have any trouble finding the hotel, but I'm familiar with the area. Our stay was very satisfactory.Genuine Expedia guest review
"Great, clean place to stay"
Great location near beaches, dining for any budget and very clean.Genuine Hotels.com guest review
I would not recommendGenuine Hotels.com guest review
"Great hotel location for beaches and parks"
Staff was incredibly friendly! They made us feel like family. They gave us great restaurant advice. Beds were very comfortable, but the rooms were small. Kids loved the pool and the adults enjoyed the hot tub. We would stay here again.Genuine Hotels.com guest review
Front desk was not helpful at all to guide us for any sit seeing!Genuine Hotels.com guest review
First off it is a smaller, older hotel. However, the rooms are nicely decorated, very clean, comfy beds, nice pillows and blankets. the staff is super kind and helpful. Really nice pool and hot tub open till 10 every night. Lots of other families, great location ( quarter mile from Target, Meijer, Golden Corral, Texas Roadhouse, 5 below, Chinese buffet, […] qdoba, Toys R us, Lakeside Mall, you name it) Close to beautiful beaches, Michigan Adventure(15 mins) and the freeway. We stayed an extra night and will stay again. At first impression the maintenance man creeped me out a little, but he turned out to be just a friendly, helpful guy who likes to talk. Read moreGenuine Hotels.com guest review
"Older hotel, but service was great."
The hotel itself could use some remodeling, but the beds were clean and comfortable, the pool area was nice, and the breakfast was good. Overall, it was a good stay.Genuine Hotels.com guest review
"Great for overnight stay"
We stayed one night on our way to Blue Lake Fine Arts camp. It was very close and the right price for a quick stop. Having breakfast included was a great time saver.Genuine Hotels.com guest review
"In a convenient location,"
Rooms were clean,but showed some wear and even though it is non smoking, room was a bit smokey smelling. Beds need to be replaced, they were extremely lumpy. Small but convenient continental breakfast. Staff was friendly. It was close to shopping and a variety of restaurants and about a 10-15 drive to down town.Genuine Hotels.com guest review
Nice room, very clean. Enjoyed the pool and hot tub. Continental breakfast was good.Genuine Hotels.com guest review
Can't wait to visit this hotel again.Genuine Hotels.com guest review
Staff was very friendly. Pool was to cool for me, could not go in. :-( Will stay there again when we visit our daughter.Genuine Hotels.com guest review
No water supply at check-in for drinking, shower or brushing teeth. Assigned room where pipes were being repaired, had to get another one. Next morning NO hot water for a shower, only about 60 degrees!Genuine Hotels.com guest review
we arrived early for check in and explained that we knew check in wasn't until 3pm but had graduation ceremony at 2pm. we didn't know what time it would be when we got back to the hotel so we wanted to let them know that we were in town so they wouldn't give the room to someone else before we could get back there. they went ahead and checked us in anyway […] and the room was already clean so they let us in early!!!!! they were very nice about it and even told us were there was an even closer entrance to our room. they greeted us every time we came through the lobby and even said good morning and talked to us at breakfast. very friendly, kind of like a family setting or someone your familiar with...... we thought about coming back to stay just to get away even though it is 2hrs away..... thank you so much baymont!!!!!!!!!!! Read moreGenuine Expedia guest review
"You get what you pay for, at least you should..."
Conveniently overpriced for what they have to offer. Exceptional customer service...Genuine Hotels.com guest review
Close to sites, good breakfast for grandkids:) Room nice & cleanGenuine Hotels.com guest review
"Nice hotel for a family"
Our family enjoyed the pool. We enjoyed our stay at this hotel.Genuine Expedia guest review
"Slept Well, for a Change"
The bed was very comfortable to sleep on. All needed items for the room were provided.Genuine Expedia guest review
rented two rooms, both were dirty. floors looked unvacuumed and dusty.Genuine Hotels.com guest review
"Nice anniversary weekend"
I chose this hotel because of the price. We wanted to spend the weekend in Grand Haven but found all of the accommodations there pretty pricey. So I expanded my search and discovered this hotel just a few minutes north. I was skeptical because of the price and some of the other reviews but decided to go for it. We had a king suite with a balcony overlooking […] the indoor pool. I was warned it could get noisy but we never had a problem with that. Our room was clean and comfortable. I was even able to get fingernail clippers and a corkscrew from the nice young man at the front desk one night. Plenty of options on the breakfast bar. My only complaint would be that the water in the hot tub was not hot enough. We referred to it as the "luke warm tub" and only went in it once. Read moreGenuine Expedia guest review
"Not fancy, but not bad"
The room was clean, but housekeeping could pay a little more attention to the corners. The staff were friendly and accomodating, even if they missed a couple of things. Our first room had no electricity, so they changed us to a second room which I thought looked cleaner and less run down. Beds were very comfortable. They forgot to put in the computer […] that we had changed rooms and we had to call to get our room cleaned and new towels. The hallway and stairs from the back entrance needed some repair and deep cleaning. If I were going to stay or not, that back entrance would have been not staying. Some clientale looked a little "seedy". I might stay again. Read moreGenuine Hotels.com guest review
Already got a email to do survey for hotel. In comment section. I have put Staff is very knowledgeable and willing to please. The hotel was kept clean. Enjoyed both the hot tub and pool. The only place I can see for improvement is the breakfast. Would be nice to be offered fresh fruit and scrambled eggs, bacon and or sausageGenuine Expedia guest review
"Close to shopping and the highway."
Hotels need to pay more attention to what kind of first impression they need to make. Overall it is was a pleasent stay. Quiet and peaceful.Genuine Hotels.com guest review
.there was water damage in my room mold in the shower and water damage on the ceiling of the lobby the hotel smelt like mold and the pool and hot tub had so many chemicals in it that it burnt our eyesGenuine Expedia guest review
"convenient location, out of the husle and busle"
comfortable and clean..Genuine Hotels.com guest review
"suitable for one night"
When we arrived, the person at the front desk was on the phone, apparently with a manager or something. He stayed on the phone the entire time and just put paper in front of me to sign and handed me the key without even saying ANYTHING to me. If he was on the phone with someone from the hotel, you would think he could have asked if they could hold on […] a moment because they had a customer! We had two lamps in our room that didn't work, and our refrigerator did not work either. Since we were just there for one night we just kept getting ice for our drinks. I had to wait for breakfast in the morning because everything I wanted was pretty much wiped out and the person working the breakfast area was also working the front desk. You would think they could afford to have a part time person dedicated to working the breakfast area instead of making the front desk person do double-duty. Not very impressed, but it was ok for just one night. Read moreGenuine Hotels.com guest review
"Best value in Muskegon"
I've stayed at 4 other local hotels in the past 2 years while visiting my dad. This Hotel, by far, is the best kept secret in Muskegon. I will most definitely book my next stay here the next time I visit. The breakfast they have is huge and everything tasted fresh.Genuine Hotels.com guest review
"to get away"
very nice.Genuine Hotels.com guest review
it was fine for the price. Would suggest adding counter space in bathroom. Trim needs painting. Staff were very nice and helpful.Genuine Hotels.com guest review
Arrived several hours (after driving all night ) before check-in time and front desk staff were extremely helpful in giving me a room. I will be staying again in November for daughter's wedding.Genuine Hotels.com guest review
"Quiet, but not too far from shopping & eating"
It was great for my needs. Stayed 2 nights it was clean and comfortable.Genuine Hotels.com guest review
"Great motel in western Michigan"
The Staff was very friendly and knowledgeable about the area. The continental breakfast had a bit more than other motels in which I have stayed.. The location was easily accessible and close to excellent shopping and dining.Genuine Expedia guest review
"Stay in Muskegon"
The staff was friendly. The room was clean and I had a realy quite two nights.Genuine Expedia guest review
"Nice place to stay"
Nice assortment of breakfast food, fresh coffee, clean, comfortable room, micro and fridge convenient, very nice pool, hot tub. Overall, a very pleasant 3 night stay.Genuine Expedia guest review
"What you see isn't what you get...."
The room we were given was NOT the room pictured on the Hotels.com web site. We were told the "Executive Suite" was pictured, what we paid for was the King bedroom w/ a whirlpool tub. We paid for the upgrade to a "King Suite" on Hotels.com. We had no use for the tub... felt a bit ripped off but since we were only spending 2 nights we stayed in the room. […] Otherwise adequate. Read moreGenuine Hotels.com guest review
"Comfortable place to stay"
The front desk people were friendly, our room was clean, the maids were very courteous and friendly, the breakfast bar was very good and everything was clean.Genuine Expedia guest review
The hotel was nice and clean. The staff was very friendly and very helpful. The rooms were nice and clean also. If I'm back in the area I will definitely stay there again.Genuine Expedia guest review
"Very satisfied for short notice stay"
This was a last minute booking and I was worried because I'm not familiar with the area so was skeptical about the hotel but I was pleasantly surprised. Comfy beds, clean rooms, friendly staff. I enjoyed our stay and would definitely book again on our next Michigan Adventure trip.Genuine Hotels.com guest review
"Good place for families with children"
The location was in a quiet area and close to services, shopping, etc. The hotel was fully booked and as a result, it was almost impossible to take advantage of the breakfast offered to guests.....space for breakfast items too small and area to sit down inadequate as well. Otherwise, the hotel was comfortable.Genuine Expedia guest review
"Loved the pool area and breakfast."
Loved the pool & hottub. Sauna was too warm. Enjoyed dinner at the tables outside. Beds were comfortable. Pillows were so-so. Breakfast had more food than expected.Genuine Hotels.com guest review
Our room was not cleaned for the 3 nights that we stayed at the hotel, despite requesting it to be. The manager did come to our room to empty the trash and bring us clean towels once we complained. The breakfast area was small with limited seating and most guests couldn't even sit down at a table to eat. I can't imagine how crowded it woud be if the […] hotel was full. The hotel should require and enforce that guests wear shoes to breakfast. Seeing guests come down in their pajamas with no shoes was disgusting. The workout room had broken equipment. Read moreGenuine Expedia guest review
"Needs to updated."
Room was large enough for the 5 of us. Able to put a blow up bed on the floor. The bathroom was very small, very worn and mouldy. The only sink in the room was in the main part of the room. Needs updating. The air conditioning unit vibrated and was very noisy. The pool looked nice however we didn't use it. The breakfast was adequate. The reception ladies […] were very nice and friendly. Read moreGenuine Expedia guest review
"family get away"
last minute family get away - staff was friendly but hotel definitely needs some revamping. Wallpaper peeling etc. First time at a Baymont probably won't pick this hotel line again.Genuine Hotels.com guest review
"Disgusting and smelly room"
If other hotels had vacancy we would have packed up and left. The room stunk, there was hair on the "clean" towels and the overall cleanliness of the room was very poor. It was disgusting!Genuine Hotels.com guest review
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