"Quiet, but not too far from shopping & eating"
It was great for my needs. Stayed 2 nights it was clean and comfortable.Genuine Hotels.com guest review
"Great motel in western Michigan"
The Staff was very friendly and knowledgeable about the area. The continental breakfast had a bit more than other motels in which I have stayed.. The location was easily accessible and close to excellent shopping and dining.Genuine Expedia guest review
"Stay in Muskegon"
The staff was friendly. The room was clean and I had a realy quite two nights.Genuine Expedia guest review
"Nice place to stay"
Nice assortment of breakfast food, fresh coffee, clean, comfortable room, micro and fridge convenient, very nice pool, hot tub. Overall, a very pleasant 3 night stay.Genuine Expedia guest review
"What you see isn't what you get...."
The room we were given was NOT the room pictured on the Hotels.com web site. We were told the "Executive Suite" was pictured, what we paid for was the King bedroom w/ a whirlpool tub. We paid for the upgrade to a "King Suite" on Hotels.com. We had no use for the tub... felt a bit ripped off but since we were only spending 2 nights we stayed in the room. […] Otherwise adequate. Read moreGenuine Hotels.com guest review
"Comfortable place to stay"
The front desk people were friendly, our room was clean, the maids were very courteous and friendly, the breakfast bar was very good and everything was clean.Genuine Expedia guest review
The hotel was nice and clean. The staff was very friendly and very helpful. The rooms were nice and clean also. If I'm back in the area I will definitely stay there again.Genuine Expedia guest review
"Very satisfied for short notice stay"
This was a last minute booking and I was worried because I'm not familiar with the area so was skeptical about the hotel but I was pleasantly surprised. Comfy beds, clean rooms, friendly staff. I enjoyed our stay and would definitely book again on our next Michigan Adventure trip.Genuine Hotels.com guest review
"Good place for families with children"
The location was in a quiet area and close to services, shopping, etc. The hotel was fully booked and as a result, it was almost impossible to take advantage of the breakfast offered to guests.....space for breakfast items too small and area to sit down inadequate as well. Otherwise, the hotel was comfortable.Genuine Expedia guest review
"Loved the pool area and breakfast."
Loved the pool & hottub. Sauna was too warm. Enjoyed dinner at the tables outside. Beds were comfortable. Pillows were so-so. Breakfast had more food than expected.Genuine Hotels.com guest review
Our room was not cleaned for the 3 nights that we stayed at the hotel, despite requesting it to be. The manager did come to our room to empty the trash and bring us clean towels once we complained. The breakfast area was small with limited seating and most guests couldn't even sit down at a table to eat. I can't imagine how crowded it woud be if the […] hotel was full. The hotel should require and enforce that guests wear shoes to breakfast. Seeing guests come down in their pajamas with no shoes was disgusting. The workout room had broken equipment. Read moreGenuine Expedia guest review
"Needs to updated."
Room was large enough for the 5 of us. Able to put a blow up bed on the floor. The bathroom was very small, very worn and mouldy. The only sink in the room was in the main part of the room. Needs updating. The air conditioning unit vibrated and was very noisy. The pool looked nice however we didn't use it. The breakfast was adequate. The reception ladies […] were very nice and friendly. Read moreGenuine Expedia guest review
"family get away"
last minute family get away - staff was friendly but hotel definitely needs some revamping. Wallpaper peeling etc. First time at a Baymont probably won't pick this hotel line again.Genuine Hotels.com guest review
"Disgusting and smelly room"
If other hotels had vacancy we would have packed up and left. The room stunk, there was hair on the "clean" towels and the overall cleanliness of the room was very poor. It was disgusting!Genuine Hotels.com guest review
"Good value for the money"
The hotel was a good value for the money. The beds were comfortable. Mostly quiet except for some loud kids running in the hall after 10 pm, but they ran past the room and that was it. No ice machine on the second floor. I went to go out and look for it and couldn't find one. Later after looking at the hotel booklet in the room, I saw that it was located […] on the first floor which is hard when you have little kids. The thing that bothered me the most was when checking out I wasn't asked how my stay was. The lady just asked room number and gave me my receipt. Overall, it was a pretty good experience. Read moreGenuine Expedia guest review
"Easy access to routes around town"
Excellent, Good Service by friendly people - No issuesGenuine Hotels.com guest review
"Ready to return."
Overall it was good, and though there were a few issues, nothing that would keep us away the next time. The room temp was very warm, even though we had it set for a cool temperature (66), plus the A/C was noisy. Several of us could not sleep well, but who knows if it was that or just being in different beds. Everything else was fine.Genuine Expedia guest review
stay was very comfortable, the only real problem is that the hot tub was more like a lukewarm tub instead of hot tub.Genuine Hotels.com guest review
"Poor Pool Area"
The Hot-Tub isn't warm, and the Sauna barely worked at all.Genuine Hotels.com guest review
Overall, it is not a very nice experience. Room had a host of problems like 1. Air Conditioning was not working properly. Felt very hot in the room. Kept it at 60 but felt like it is 75 in the room. 2. Bathroom is very small and did not even have an exhaust. 3. Coffee machine was not working. And was very old and dirty. 4. Corridors were smelling funny. Did […] not complain to the manager since it was just a night's stay. So did not bother to complain. Read moreGenuine Expedia guest review
"Everyone else must've been used to a 5-star hotel"
I don't know where all these negative reviews came from, but I enjoyed my stay! The staff was pleasant, very helpful. The only complaint would be that it looks like it could use a little updating, but they were in the process of doing some renovations downstairs at the time of my stay, so it looks like the "problem" is being worked on. Loved my stay, […] wonderful small pool, and delightful hot tub. Read moreGenuine Expedia guest review
All was great except no towels for pool- had to wait for towels to be cleaned or use room towels.Genuine Hotels.com guest review
"Best Vacation with Best Friend"
I booked a 3 night stay with this hotel for when my best friend flew in for a week. There were 2 adults and one baby in the room and everything fit with room to spare. The hotel staff were just the sweetest people I have met. There is an elderly lady that works there that just reminded me of my grandmother. She talked to us every time she seen us and […] talked to my little boy making him smile. She always asked how things were and if we needed anything. The hotel could use some fixing up but most hotels in Muskegon can. The hot tub, pool, and Sauna were all operational and very relaxing. The hotel is located right off the expressway so most people staying there are only there to sleep. Every time I went to the pool or hot tub no one else was in there which made for a very nice time. There isnt any annoying noises and the walls are not paper thin. The housekeeping staff was just as sweet. The woman who cleaned our room showed pics of her grand baby and talked to my son while she cleaned. My stay was the most relaxing enjoyable experience I could have asked for. I dont get to spend much time with my best friend that lives in FL and this was the perfect place to retreat to and just hang out. If your traveling alone, with a family, or as a couple this is a nice place to stay. The breakfast in the morning is good too there is a wide range of things to eat. Read moreGenuine Expedia guest review
"Great price and restful stay"
For the price, the amenities were excellent. This certainly isn't a 5 star hotel, but for either business or for a few nights stay, this was comfortable and the service was excellent. Comfortable beds with clean sheets go a long way and thick, fluffy towels for showering instead of the typical hand towel sized ones you can be accustomed to were a pleasant […] surprise. A decent, not over the top, free continental breakfast was a good way to start the day. Having the option for either a hot tub or a dip in the indoor pool was the icing on top. I would definitely stay again. Read moreGenuine Expedia guest review
"the addresss that does show up in gps"
the location of the hotel does not come up when you put it in your garmin it will come up when you ask for hotels when you are lessthan 10 mi. out the staff was helpfull while trying to lead me there and the room was a pleasent suprise in that price range I will use it again when in that area calling on that customerGenuine Hotels.com guest review
"great staff :)"
The young man on staff for the evening was great. He was kind and very helpful.Genuine Hotels.com guest review
Nice hotel for the money. Just spent the night so the kids could swim. Nice breakfast. More than just donuts and coffee.Genuine Expedia guest review
"Not bad for price"
This hotel is going through some renovations. The location and price was nice but the pool and hot tub were dirty. We couldn't use the hot tub jets because their were so many chemicals in there that it burnt my eyes. Once they get done with the renovations, it will be a very nice place to stay.Genuine Hotels.com guest review
"Baymont Hotel Stay"
Horrible checked in went to the room and left. Room was horrible..dirty and they wouldn't help in anyway. Do not recommend.Genuine Hotels.com guest review
The rooms were not the cleanest but I have seen worse. Also there was alot of dirt in the pool. Even first thing in the morning after opening. Free breakfast was surprisingly decent.Genuine Hotels.com guest review
Comfortable and clean, but if you plan on sleeping in, be aware that hotel staff isn't quiet in their cleaning.Genuine Hotels.com guest review
We stayed for two nights and the only downfall was that we did not receive room service due to our scheduled plans in the morning (but this was completely our fault as we did not contact them to have it done at a specific time). Other than that, there is nothing bad about this hotel. There was a smoke smell in the hallways but it did NOT smell in the […] rooms.The beds were extremely comfortable and the rooms were very clean for the price. I was pleasantly surprised to say the least. Read moreGenuine Expedia guest review
"Baymont - Muskegon"
Our room was fine. There was noise outside the window late at night, and the breakfast was terrible. Staff were friendly, but my key quit working early on the morning of our departure. I had to find other ways to get back into the building and room while taking luggage out.Genuine Hotels.com guest review
"Basic, but GREAT"
This hotel has clean rooms and amenities that really matter: refrigerator, microwave, and free WIFI. The rooms and decor are basic, but where it really matters, this hotel has what you need.Genuine Hotels.com guest review
clean, comfortable, no surprisesGenuine Expedia guest review
We arrived late in the evening after taking the SS Badger across the lake. We were still greeted promptly by very knowledgable and helpful staff. The breakfast staff were just as helpful and humorous. Will definitely consider this hotel again on another road trip.Genuine Hotels.com guest review
"Clean, friendly, close to shopping and restaurants"
We stayed 1 night after we went to Michigan Adventure. Breakfast was nice-bagels,french toast, waffles, fruit, juice..The pool was much smaller than it looked in the picts, but it was fine. Overall, we would recommend it for a short stay!Genuine Hotels.com guest review
Had a nice stay here. The hotel staff was friendly and very nice. My son was ill and I had some clean up to do, I told the maid and she couldn't have been nicer about it. Gave her a nice tip! The beds were comfortable, the room was a bit small, we had two queen beds. We were there to go to Michigan Adventures, the location was good, not far from the […] park. There was a state park nearby with a beach and beautiful Lake Michigan. The breakfast had alot of choices. The pool was a good size and the hot tub was very refreshing. I would go back, for sure. Read moreGenuine Expedia guest review
"Pretty good night"
We got into town late, but were able to get a room. Overall, it looks clean- beds and towels were clean, but needs attention to corners and crannies! Appreciated free wifi and breakfast, too. Would stay here again.Genuine Hotels.com guest review
"Not bad for the price"
This hotel was in good condition and the rooms were clean. Internet had good connection, breakfast was good enough, and the pool and hot tub were good. Not bad for the price.Genuine Hotels.com guest review
This hotel is far too expensive for its location. It's about 10 miles for Grand Haven and charges as much or more than hotels in Grand Haven. The carpets are so filthy we had to keep slippers or shoes on at all times. The continental breakfast was more like a cattle call.Genuine Hotels.com guest review
"Dirty and Run Down"
This hotel looks like it was nice about 20-30 years ago. The room was very dirty. Towels in the bathroom smelled of cigarette smoke in a non-smoking room which leads me to believe they were not changed out after the last guest checked out. The floor was filthy with visible dirt, as was one of the beds in the room. There was old broken furniture in the […] hallway. The pool had many cracked tiles with sharp edges. The water in the pool was cold. The hot tub was anything but hot. Luke warm would be a better description. The sauna benches had rusty nails sticking up out of them. The hotel was not secure. We paid a four star price for a nasty run down "no tell motel". I was scared for my children’s safety. We only stayed one night. Very disappointed Expedia offers this hotel on their site. I expected much higher quality from a hotel found here. Read moreGenuine Expedia guest review
"convenient, but hard to locate hotel"
the hotel has all the necessary travel amenities. very comfortable rooms and close to US-31. Hard to find hotel, though. be careful - it requires many small turns off highway. breakfast needs to be improved.Genuine Hotels.com guest review
"Cheap dirty hotel"
The hotel is cheap but it is not clean. The top of the beds had not been cleaned, there was a unclean towel in the toilet and no toilet rule. The pillows were very uncomportable, too hard. The floor felt dirty and I did not feel comfortable to sleep in the bed it felt so dirty.Genuine Expedia guest review
The Baymont was ok for the money. The bed was pretty comfortable,the room and bathroom was sort of small for 2 queen beds but ok for just a couple nights. Our main concern was the fact our room door was not locked after they came in to clean. Thank goodness nothing was missing but I do feel that was careless on there part, when we reported it to front […] desk the person on duty stated he would report it to the manager yet we have heard nothing from them.Maybe we are asking to much! There is alot of eating and shopping places within a short distance. So overall I can't say if I would stay here again or not I would be worried about my room getting locked . Read moreGenuine Hotels.com guest review
"Baymont unexpected surprize"
We were looking forward to visit Holland for Tulips and Silver lake Sand dunes; Baymont Inn & Suites Muskegon turned out to be perfect mid point to stay. Initially I was bit worried but beleive me Baymont Inn & Suites Muskegon added fun to my stay.Genuine Expedia guest review
"Great hotel! Great price!"
We've stayed here before and it's just how we remembered it. Great neighborhood. Near a lot of businesses and restaurants as well as Michigan's Adventure. Nice breakfast. The kids love the pool and the adults love the hot tub. The only complaint we have is that the hot tub could have been hotter. It was more like a bath. Overall it's a great place to […] stay and doesn't break the bank. Read moreGenuine Hotels.com guest review
"baymont in Muskegon MI"
Bathroom was small but met our needs, there was no elevator and with a baby and a lot of luggage that was a small issue but we managed, also there were some small ants in our room but not all over just a few here or there. Over all the beds were comfortable, the room was clean, and it was great for the price we paid!Genuine Hotels.com guest review
The rooms were clean and everyone was very friendly. The pool was great. The location was close to the highway and was easy to get to every where we wanted to go. The breakfast was nice too especially for the kids.Genuine Hotels.com guest review
"Have been coming here for years!"
I've been staying here every spring for years. Plan on staying here for years to come.Genuine Expedia guest review
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